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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237927 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119158 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447551 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305618 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossfade and gapless playback. Does ot seem to matter if I'm on w...
The last couple of weeks spotify (on Iphone 6s/ios10) randomly pauses and/or skips tracks while in my pocket. Extremely annoying! I have tried reinstalling the spotify app, turned off crossf...
Casual Listener
948 Views
2 replies
0 likes
Spotify Star
752 Views
3 replies
0 likes
I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffled. In the images you can see the songs in "up next...
I'm a premium user and one day my songs just started playing shuffled on their own. It's actually not 100% shuffled, the artists still go in order it's just the songs from each artist that are shuffl...
Spotify Star
389 Views
1 replies
0 likes
I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone.Thoughts?
I have a family account. Tonight, I was listening to music when suddenly Spotify identified my phone as my daughter's and started playing her music over my phone. Thoughts?
Spotify Star
403 Views
1 replies
0 likes
When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome this as these are my log in account details?
When I select 'log in' and enter my account details, it states that I have already created an account with this email address and the log in failed. Can anybody suggest how I can overcome th...
Spotify Star
480 Views
1 replies
0 likes
My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.
My Spotify keeps randomly logging me out forcing me to re download over 2000 songs. Thinking about canceling my premium subscription if this keeps happening.
Community Legend
2069 Views
3 replies
0 likes
Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas playlists, and suggesting that I listen to my top songs of 2...
Hi everyone - the spotify homepage in my app will not update... and it hasn't updated for about a month (still showing old facebook profile picture, asking me to "jump back in" to christmas play...
Newbie
913 Views
1 replies
1 likes
I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs using the same process and the songs will show up ...
I have previously synced a couple of local songs from my computer to my playlists, and when I pulled up the playlist on my phone I was able to listen to them. Recently I tried to add a few more songs...
482 Views
0 replies
1 likes
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch. For some reason all notifications have stopped. I won't know I...
iphone push notification stopped working. Used to work flawlessly as friends would send songs or reply to songs I sent to them. I would even receive a nice notification on my apple watch....
Casual Listener
1476 Views
2 replies
3 likes
If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seems like a very basic feature is buggy
If I press "Make non-collaborative" then the option to "make public" appears. So I make public. But then when I press "make collaborative" again, it goes back to secret. This is stupid annoying, seem...
Community Legend
1092 Views
5 replies
0 likes
Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na minha conta, e continuo com o plano free.
Eu coloquei o número do cartão de crédito e finalizei o pagamento, mas a página do ficou carregando e não sou mais dali. Então fechei a página e agora o pagamento foi aceito mas não consta nada na mi...
Spotify Star
468 Views
1 replies
0 likes
Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.
Spotify Charged my debit card twice and I don't have premium on my card. Can I get a refund or something? This is terrible customer service just saying.
Spotify Star
756 Views
5 replies
0 likes
Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the time. I understand that it can't be an unlimited am...
Why doesn't spotify allow premium users to play on more than one device at a time? It's crazy that you have to get a subscription for each family member to make sure the music isn't stoppped all the ...
Casual Listener
16343 Views
15 replies
4 likes
Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.
Is there any way to access your inbox via the mobile app? I thought there used to be a bell icon that let you view your messages.
Spotify Star
1122 Views
1 replies
0 likes
My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in-ears either
My spotify is random stopping my songs or continue to the next song or go back to the last played some. Often it continues a song worh 10 seconds. I am doing nothing, nothing on my iphone or on my in...
Community Legend
382 Views
1 replies
0 likes
Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?
Está esquentado meu iPhone quando estou entrando na navegação online Oq está acontecendo? Spotify agora é ferro de passar Roupa?
436 Views
0 replies
0 likes
I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks app and it shows the account not linked. I've tried l...
I am unable to link my Starbucks app with Spotify. Every time I try to connect to Spotify from my Starbucks app it briefly opens the Spotify app and flashes a check mark and then reopens Starbucks ap...
Community Legend
1157 Views
3 replies
1 likes
I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his. I have facebook installed on my iPad, I'm logged in with ...
I was on holiday with my brothers last weekend, my brother signed in on spotify on my iPad. Back home I wanted to log in with my own account again, but I immediately get logged back in to his...
Casual Listener
563 Views
1 replies
0 likes
Hello everyone, Brief description of the issue:We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash. Steps to reproduce the issue:The step can be reproduced without code, just open safari and ...
Hello everyone, Brief description of the issue: We found an issue with Spotify when we want to open the app with url schemes in search mode, Spotify app crash. Steps to r...
Regular
3134 Views
1 replies
0 likes
Defect in iOS app that means when try to buy premium (press button) nothing happens.If anyone knows someone at Spotify please ask them to test & fixIf you only test one Burton test this
Defect in iOS app that means when try to buy premium (press button) nothing happens. If anyone knows someone at Spotify please ask them to test & fix If you only test one Burton test this
Casual Listener
348 Views
1 replies
0 likes
