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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37180 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102681 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299155 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125847 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

ios beta

How to be an ios beta tester?

Newbie

How to be an ios beta tester?

Maxim

Spotify Star

5929 Views

1 replies

0 likes

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  • 1 replies
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Spotify Free shuffle play doesn't work

Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!

Visitor

Now, when I try playing a playlist with the shuffle play button, it says it requires premium. Spotify is useless if I can't play music!

user-removed

Not applicable

923 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Subscription still free even paid premium

im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription

Newbie

im currently under spotify philippines. paid my bill at a processor (third party company) and tells it was paid already thru their system but still free for subscription

283 Views

0 replies

0 likes

  • 283 Views
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Playing in the car

I am a new premium subscriber using my Ipad with no problems.I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred. There is no Bluetooth on the car audio but there is...

Newbie

I am a new premium subscriber using my Ipad with no problems. I want to play in the car and suppose I must download the program onto my IPhone and will then find that my recoded music is transferred...

325 Views

0 replies

0 likes

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Noise from iPhone speakers when using spotify connect

When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.

Newbie

When I'm using spotify on my iPhone to control my Bose Soundtoch device through spotify connect my iPhone produces an anoying noise through its speakers, please fix this software bug.

304 Views

0 replies

0 likes

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Superuser Contribution Trouble playing music

Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.

Newbie

Whenever I turn off my IPhone my Spotify music stops playing. It also happens when I hit the home button. How can I fix this because i used to be able to play music while doing anything on my phone.

Melody

Spotify

353 Views

1 replies

0 likes

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  • 1 replies
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Off line

Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?

Newbie

Ola, meu spotify nao esta funcionando offline, de modo que nao consigo sequer acessar as opcoes do aplicativo, nem mesmo as musicas ja baixadas. Sou assinante premium. Oq posso fazer?

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Criei a conta no computador e não consigo acessar no app

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail".Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o app, sair da minha conta no computador e nada!Eu sei qu...

Newbie

Quando tendo entrar no app aparece uma mensagem "falha. Uma conta já foi criada com esse e-mail". Eu não clico em "inscrever-se", em clico em "entrar" mesmo!!! Já tentei deletar a baixar denovo o ap...

357 Views

0 replies

0 likes

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Sorting search results by popularity on Mobile

Why is this not possible on mobile? On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile? This seems like the easiest and quickest of UI fixes. I would imagine MOST people use spo...

Casual Listener

Why is this not possible on mobile?   On Desktop, if you search an artist you are able to sort ALL related songs by popularity... why can't you do this on mobile?  This seems like the easie...

462 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

No reconoce mi pago por app store

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin reconocer el pago, ayuda porfavor

Newbie

Hola, necesito ayuda ya que compre spotify premium por app store, ya me llego mi recibo electronico y mi aplicacion no se actualiza a premium, ya reinicie la app y me volvi a conectar y sigue sin rec...

Maxim

Spotify Star

691 Views

1 replies

0 likes

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  • 1 replies
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My collaborative playlist won't show up my public playlists

Hi,I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public playlist they follow, but for some reason it doesn't...

Casual Listener

Hi, I made a collaborative playlist for me and my friends. No one could seem to find it on spotify at first, so I sent them a link and that worked. On their profiles it now also shows up as a public...

user-removed

Not applicable

16253 Views

2 replies

11 likes

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  • 2 replies
  • 11 likes

Bug Report: Streaming quality preferences is reset with every app update

iPhone 6S, iOS10.1, app version 7.7.0.850Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

Casual Listener

 iPhone 6S, iOS10.1, app version 7.7.0.850 Every time the iOS app is updated, I have to set the streaming quality preferences again because they're reset.

272 Views

0 replies

0 likes

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Bug Report: iOS app freezes when opened from background with weak internet connection

iPhone 6S, iOS10.1, app version 7.7.0.850When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is completely frozen. The only way how to make it work is to kill the app...

Casual Listener

iPhone 6S, iOS10.1, app version 7.7.0.850 When I open the app from the background after a longer time of inactivity and while having a bad internet connection (EDGE), the app UI is compl...

318 Views

0 replies

0 likes

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Spotify app will not connect

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it to connect, but with no luck. I need to be connected...

Newbie

So, on my iPhone 7 with iOS 10, the Spotify app has not been working for several months. When I tried at first, it would say 'connecting' constantly and I had waited for long periods of time for it t...

418 Views

0 replies

0 likes

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How Am I Out of Storage??

I went to download another playlist and it says there isnt enough room?I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get more storage for my playlists on an iphone? Is there a...

Newbie

I went to download another playlist and it says there isnt enough room? I listed to ALL my playlists often so I really dont want to have them deleted and unavailable offline. Is there a way to get m...

Goslopo

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
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Please look into Carplay

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App?What is the point in having carplay if i need to pull out my phone to start songs from recently added? An...

Newbie

Why does spotify not address these issues? Everyday 1000+ are sold with carplay and spotify doesn't even allow custom sorting in the Carplay App? What is the point in having carplay if i need to p...

lesco1

Newbie

763 Views

1 replies

11 likes

  • 763 Views
  • 1 replies
  • 11 likes

Solved!! New to spotify: how do I play an album (in order)?

Hi, We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid... I can find an album, but there's no "play" button. There's only a "shu...

Casual Listener

Hi,   We've just signed up to spotify family plan. I have the spotify app on my iphone and I'm trying to figure out how to play an album, and I can't figure it out. I feel stupid...   I...

dwes2

Casual Listener

36185 Views

2 replies

7 likes

  • 36185 Views
  • 2 replies
  • 7 likes