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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232837 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114437 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304034 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129722 Views

19 replies

38 likes

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  • 19 replies
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Trying to login but fails saying I already have an account

I created an account and went premium on my Mac. I have logged out of the account on my Mac and have downloaded Spotify on my Iphone. I am now trying to LOGIN to my account on my Iphone but am getting a message saying "login failed""You've already cr...

Newbie

I created an account and went premium on my Mac.  I have logged out of the account on my Mac and have downloaded Spotify on my Iphone.  I am now trying to LOGIN to my account on my Iph...

380 Views

0 replies

0 likes

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Como organizar musicas no spotify

Baixo as músicas em ordem aleatória, mas gostaria de organizá-las. Como fazer ? Obrigado!

Newbie

Baixo as músicas em ordem aleatória, mas gostaria de organizá-las. Como fazer ? Obrigado!

Bittencourt

Spotify Star

9136 Views

1 replies

0 likes

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  • 1 replies
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Spotify mobile app timed out?

I am playing my mobile app on an newer Ipod touch and now it is stuck offline. It says that the mobile app has timed out? the wi-fie is connected but the app will only play my offline playlist. How do I fix this?

Newbie

I am playing my mobile app on an newer Ipod touch and now it is stuck offline. It says that the mobile app has timed out? the wi-fie is connected but the app will only play my offline playlist. How d...

Janie67

Newbie

3334 Views

6 replies

1 likes

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  • 6 replies
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spotify family premium doesn't work

my mom took spotify family premium and shared it with me. I got the email with the code and I activated my profile but it still says that I've the free abonnement. Why? Thanks

Newbie

my mom took spotify family premium and shared it with me. I got the email with the code and I activated my profile but it still says that I've the free abonnement. Why? Thanks

Swanny

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
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can't access my premium on iphone

I've upgraded my spotify account to premium today and still can't access my playlists on my iphone. however, my account at PC said that it's already premium. I've logged in with my email address. Can someone please help?

Casual Listener

I've upgraded my spotify account to premium today and still can't access my playlists on my iphone. however, my account at PC said that it's already premium. I've logged in with my email address. Can...

Hubo

Community Legend

1283 Views

5 replies

0 likes

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Strange problem - Sound disapperas but only in one earbud.

Hello A couple of days ago I got my self a new pair of Sennehsier CX2.00i since the old pair broke. Now with this new pair I'm experencing a strange issue. Sometimes when I plug them into my iPhone 6S Plus, and I open spotify to play music, the sound...

Newbie

Hello   A couple of days ago I got my self a new pair of Sennehsier CX2.00i since the old pair broke. Now with this new pair I'm experencing a strange issue. Sometimes when I plug them into my...

Joosh312

Newbie

658 Views

1 replies

0 likes

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Everything gone wrong

I don't know what's happened but I've gone from having zero problems with Spotify, to having all of them. The app now won't play music when it's minimised without a workaround, the bar at the bottom can't be used to pause or play and it never changes...

Casual Listener

I don't know what's happened but I've gone from having zero problems with Spotify, to having all of them. The app now won't play music when it's minimised without a workaround, the bar at the bottom ...

561 Views

0 replies

0 likes

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[IOS] App crashes with internet connection(In airpale mode, starts fine)

Dear Sir or Madam, I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time! I did not do anyithing with the device.(Yeah i tried reinstalling, i tried...

Newbie

Dear Sir or Madam,   I am having a trouble (like the description says) with the Spotify app. The day before i had no problem at all. The next day it started crashing every time!   I did...

665 Views

0 replies

0 likes

airplane mode
Crash
I Always Wanted To Be In The Band
iOS9
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iphone offline

everytime i try to use spotify while not connected to wifi it tells me that im offline and im unable to use it but im a premium user. can anyone tell me how to fix this?

Newbie

everytime i try to use spotify while not connected to wifi it tells me that im offline and im unable to use it but im a premium user. can anyone tell me how to fix this?

Hubo

Community Legend

537 Views

1 replies

0 likes

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Sonos

when I start I just get the program only if I want to play music program sonos in IOS version 10.2.1 through spotify he says there is a time out has occurred and if this continues I contact spotify. so I can now listen to music on spotify via sonos. ...

Newbie

when I start I just get the program only if I want to play music program sonos in IOS version 10.2.1 through spotify he says there is a time out has occurred and if this continues I contact spotify. ...

Hubo

Community Legend

449 Views

1 replies

0 likes

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Disconnecting from facebook

I can't seem to find "settings" on the drop down so I can disconnect my account from Facebook.

Newbie

I can't seem to find "settings" on the drop down so I can disconnect my account from Facebook.

Maxim

Spotify Star

412 Views

1 replies

0 likes

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Spotify Connect

Hallo zusammen Leider kann ich über Spotify Connect keine Alben oder Playlisten automatisch abspielen. Ich streame die Musik auf meine Bluesound Pulse. Die Wiedergabe wird immer wiede nach 1-2 Titeln abgebrochen und man muss immer wieder manuel start...

Newbie

Hallo zusammen   Leider kann ich über Spotify Connect keine Alben oder Playlisten automatisch abspielen. Ich streame die Musik auf meine Bluesound Pulse. Die Wiedergabe wird immer wiede nach 1...

390 Views

0 replies

0 likes

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spotify on ipod shuffle??!!

I'm hoping someone can help....is there anyway of getting your spotify music onto an ipod shuffle??It doesn't come up under devices when I plug it into my mac... thanks.

Newbie

I'm hoping someone can help.... is there anyway of getting your spotify music onto an ipod shuffle?? It doesn't come up under devices when I plug it into my mac...   thanks. 

Maxim

Spotify Star

452 Views

1 replies

0 likes

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I don't have a Credit card but i want to get premium.

I like to listen to music on the go and I'm to lazy to download all the song one by one to my phone. I don't have data that I can use. (On a prepaid prepaid plan) just help me so I can Listen to music

Newbie

I like to listen to music on the go and I'm to lazy to download all the song one by one to my phone. I don't have data that I can use. (On a prepaid  prepaid plan) just help me so I can Listen t...

Maxim

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
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Spotify Connect

My LG soundbar is not an option any longer for a speaker source. I did do a firmware upgrade on my router recently. There must be a setting on the router that needs to be adjusted? Please help! Thanks

Newbie

My LG soundbar is not an option any longer for a speaker source. I did do a firmware upgrade on my router recently. There must be a setting on the router that needs to be adjusted? Please help! Thank...

341 Views

0 replies

0 likes

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tarjetas de regalo

Hola, compré una tarjeta de regalo y la canjee con éxito. Sin embargo al iniciar mi sesión, esta continúa como una cuenta gratis y no como premium. Gracias.

Newbie

Hola, compré una tarjeta de regalo y la canjee con éxito. Sin embargo al iniciar mi sesión, esta continúa como una cuenta gratis y no como premium. Gracias.

410 Views

0 replies

0 likes

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Solved!! Use Spotify with Restrictions enabled?

My 8 y.o. son recently got an iPad. We enabled Restrictions (Parental Controls) on it and, in doing so, seem to have blocked Spotify from being available for use. I've played around with turning on/off various settings within the Restrictions (e.g. a...

Casual Listener

My 8 y.o. son recently got an iPad. We enabled Restrictions (Parental Controls) on it and, in doing so, seem to have blocked Spotify from being available for use. I've played around with turning on/o...

dckeyes

Casual Listener

32386 Views

2 replies

1 likes

  • 32386 Views
  • 2 replies
  • 1 likes

What's new in 7.7.0?

What are the changes and improvements? I want to know

Gig Goer

What are the changes and improvements? I want to know

jsarc

Casual Listener

1091 Views

3 replies

0 likes

iOS
patch
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Is Spotify listening while I'm driving, specifically to target ads?

Is Spotify listening while I'm driving, specifically to target ads? Earlier today, in the car, I was listening to Spotify. The screen turned off to save power, as expected. I reached over and grabbed a mint from the box I have in the console (it was ...

Newbie

Is Spotify listening while I'm driving, specifically to target ads?   Earlier today, in the car, I was listening to Spotify. The screen turned off to save power, as expected. I reached over an...

691 Views

0 replies

0 likes

  • 691 Views
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