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update issue

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update issue

i am a premium user
i am using ios 10.2.1 and updated spotfy to ver.7.8.0
after update spotify got stuck and doesn't turn on or show anything as seen in attachment
IMG_6916.PNG
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Accepted Solutions
Marked as solution

Hey @mur4, that's definitely not cool! Are you able to try loading it over mobile data instead of wifi and see if that works?

if that doesn't work, try uninstalling/reinstalling the app and see how that goes.

Let us know how you get on!

View solution in original post

Marked as solution

i appreciate your help and concern
it did work
but what if i hadn't any internet and wanted it to work offline somewhere like in airplane or in the wild
this is unacceptable
thanxxx a lot for your help

View solution in original post

2 Replies
Marked as solution

Hey @mur4, that's definitely not cool! Are you able to try loading it over mobile data instead of wifi and see if that works?

if that doesn't work, try uninstalling/reinstalling the app and see how that goes.

Let us know how you get on!

Marked as solution

i appreciate your help and concern
it did work
but what if i hadn't any internet and wanted it to work offline somewhere like in airplane or in the wild
this is unacceptable
thanxxx a lot for your help

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