Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Sorry if this has been answered but I didn't see it.
I'm using an old ipod touch, so I had to go in through the itunes and download the old spotify and am using that. I went through and spent about 2 hours saving enough albums to really have a base collection of stuff for every mood, but I can't get my ipod to recognize the new saved stuff so I can sync for offline. I don't have service on this ipod, so I'd really like to be able to sync up all of this music I just picked, but I don't know how to do this without not going through my ipod and manually selecting all of the artists I just spend 2 hours choosing.
I also cannot seem to find a "make available offline" button anywhere in spotify through windows 10 now. It used to be in a conspicuous spot, and not I just can't seem to find it.
This is really frustrating because I already picked out all of the music I'd like, and I don't want to have to go through and re-pick it all out. Please help!
Solved! Go to Solution.
Hey @crazbound,
Can you let me know the iOS version your iPod Touch is running on?
Thanks!
Hey @crazbound,
Can you let me know the iOS version your iPod Touch is running on?
Thanks!
it's ios 6.something.
I think I may have figured out the issue. I hadn't made the majority of the music available offline, so my ipod wasn't picking up the option for it. idk, I'm in the process of making them available offline, so maybe that will help. I don't think I can just sync them up though which is annoying. I think I'll have to go back into my ipod and sync them through that too. very frustrating. especially since I just found out that I am only allowed to make about half of the songs I picked out available offline
What I meant to say was- because I can't sync, I had to put all fo the music into playlists first. I did that, and now I can see all of the playlists on my ipod, I just have to manually go through and decide which 3000 songs I want.
Alright. Unfortunately I won't be able to help you with this because your device no longer meets Spotify's system requirements.
https://support.spotify.com/article/spotify-system-requirements/
Sorry 😞
It's okay I think I got it worked out. Thank you for trying though!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…