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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238460 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119797 Views

118 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2745 Views

0 replies

0 likes

iOS
  • 2745 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305809 Views

62 replies

16 likes

  • 305809 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131085 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Certain album not playing on mobile but plays on computer.

I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyone have any ideas?

Casual Listener

I have Premium and everything works across mobile and Computer except for Vessel album by Twenty One Pilots. It plays totally fine on my computer but the play bar doesnt move at all on my phone. anyo...

1242134009

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
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Superuser Contribution Not playing in order of playlist

My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any ideas how to fix it

Newbie

My playlist is not playing in order. It skips around some but mostly goes in reverse order. For example if I am listening to the 8th song on an album it will play the 7th next instead of the 9th. Any...

Maria_B

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
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Superuser Contribution Stuck!

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Newbie

Stuck on listen now on a continuous loop with no sound. Says I'm connected to my firestick but I logged out of all devices. What should I do?

Maria_B

Moderator

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play queue is gone

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Casual Listener

My queue is gone on my iPhone. IT used to be on my top right corner, but now it's gone. It currently looks like this

Jokko6

Casual Listener

3528 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Issues Playing Music

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrating to not be able to listen to the music I have sav...

Newbie

Since the update on February 14th, I cannot listen to the music in my library. When I click on an album it plays a song that I don't have saved rather than one I have saved. It is extremely frustrati...

user-removed

Not applicable

546 Views

2 replies

0 likes

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  • 2 replies
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My Music interrupted by another music from another player

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby account user trying to tap onto my device.Is there...

Casual Listener

It seems like my multiple devices at home can also be seen by another nearby Spotify account user and he/she is tapping on my devices and my music this is currently playing gets cut off as the nearby...

Spainian

Casual Listener

515 Views

2 replies

0 likes

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  • 2 replies
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Songs not on playlist playing

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happening now. I turned the auto play off, I logged out and...

Regular

Im a free user and this happened just recently but every time I play a playlist it plays songs that aren't even on the playlist?? This wasn't ever an issue before so I don't understand whats happenin...

Hubo

Community Legend

734 Views

5 replies

0 likes

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Stop radio from playing

Hi! When will you update the app to stop going into radio after finnishing a playlist?Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfälligt bytt till att lyssna på podcasts istället. När kom...

Casual Listener

Hi! When will you update the app to stop going into radio after finnishing a playlist? Jag kan inte längre lyssna på mina listor när jag ska sova utan att de spelar hela natten. Så jag har tillfäl...

beckare

Casual Listener

519 Views

2 replies

0 likes

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Is there a way to save albums like on Apple Music?

Hey guys/gals, Just converted from Apple Music back to Spotfy. Couple things i prefered was that i could save albums seperatly from songs and playlists. Is there a way to do this on Spotify, or do i need to request this feature? I want to be able to ...

Regular

Hey guys/gals,   Just converted from Apple Music back to Spotfy.   Couple things i prefered was that i could save albums seperatly from songs and playlists.   Is there a way to d...

jts4jc

Gig Goer

1057 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

saved music won't play correctly

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days now and it's preventing me from listening to any of ...

Casual Listener

hey so? when i go to my app and go to any artists, albums or playlists and press the green button, spotify will play music that isn't saved? idk what's happening it's been doing this for a few days n...

Swanny

Community Legend

521 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Unable to play music at all on my iphone 6!

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Upgrading to Spotify Premium will unlock it." And I c...

Casual Listener

Hi Friends! HELP!! I dont know what happened to my spotify on my iphone 6! It never had any problems playing music but now every song i click into, this pops up: "You discovered a Premium feature! Up...

Evee18

Casual Listener

575 Views

2 replies

0 likes

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Superuser Contribution CANT LOG IN

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part and still wont work. HELP!

Visitor

I cant log into my spotfy account on my phone. Works perfect onmy computer, and I have changed the password 3 times now and still cant get in. tried using both the username and email in the top part ...

Maria_B

Moderator

355 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! In Offline Mode & starts playing random songs not in my playlist/library

I have a premium subscription to spotify. I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in the car, driving (because there is not internet connection). H...

Regular

I have a premium subscription to spotify.   I have 2 playlists that I save to my device (since I turn data off for spotify - via settings in the phone) and so I use these playlists while in th...

memrie

Regular

1812 Views

2 replies

0 likes

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  • 2 replies
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Help

Just got family and added my wife. When she starts playing music my phone stops playing music.

Newbie

Just got family and added my wife. When she starts playing music my phone stops playing music.

ErikG

Roadie

365 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution app hängt sich auf

Hey,die Spotify app auf meinem iphone 4 s schliesst sich immer sofort nachdem Ich sie geöffnet habe...auch Spotify beenden oder das komplette Handy ausschalten bringt nichts. Ich brauche meine Musik, helft mir!! :))Alles Liebe Thekla

Newbie

Hey, die Spotify app auf meinem iphone 4 s schliesst sich immer sofort nachdem Ich sie geöffnet habe...auch Spotify beenden oder das komplette Handy ausschalten bringt nichts. Ich brauche meine Musi...

user-removed

Not applicable

893 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't disable search on app

Hello everyone! So, I have an Iphone 5. If I got to the top of my spotify playlist and use the fiter bar to searech for a certain artist, then click on a song from the filter, then clear the filter, the filter does not clear. Like, if i put an "a" in...

Newbie

Hello everyone!   So, I have an Iphone 5. If I got to the top of my spotify playlist and use the fiter bar to searech for a certain artist, then click on a song from the filter, then clear the...

user-removed

Not applicable

852 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search button gone...

http://i.imgur.com/xRwiJmI.jpgIts just gone... Only noticed it was gone this morning.Quite like searching for music so any help getting it back is greatly appreciated!I've got version 2.8.0.381

Newbie

http://i.imgur.com/xRwiJmI.jpg Its just gone... Only noticed it was gone this morning. Quite like searching for music so any help getting it back is greatly appreciated! I've got version 2.8.0...

cmarie2017

Newbie

2707 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No party on my Spotify

Could you help me please. In my Spotify version 7.6.0.1136 ther'isnt party mode.I've tried to log out many times but nothing changes.What I could do? Thanks

Casual Listener

Could you help me please. In my Spotify version 7.6.0.1136 ther'isnt party mode. I've tried to log out many times but nothing changes. What I could do? Thanks

Hubo

Community Legend

722 Views

5 replies

0 likes

  • 722 Views
  • 5 replies
  • 0 likes