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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30889 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95594 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293956 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123861 Views

19 replies

38 likes

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  • 19 replies
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Something's wrong with my song library

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it will play a completely different song from a differe...

Newbie

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it w...

MattSuda

Spotify Star

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Scrobbles while offline / without Internet connection never get sent to last.fm

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account. How can I get those previous scrobbles added to my list? When...

Roadie

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account.  &nb...

MartinStoichkov

Community Legend

703 Views

1 replies

0 likes

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  • 1 replies
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I Pay for Premium, Yet I'm Being Forced to Listen to Other Artists when I Shuffle an Artist.

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums. Now as of a few weeks ago, I search for an artist, for example Kendrick Lamar, hit...

Newbie

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums.    Now as of a few ...

Maxim

Spotify Star

351 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify with other applications in Iphone

I am not able to record videos while listening spotify, what should I do? Phone: Iphone7İOS: 10.2.1

Newbie

I am not able to record videos while listening spotify, what should I do?  Phone: Iphone7 İOS: 10.2.1

Janet1597

Casual Listener

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Spotify BMW Integration - Ver.7.5.0.1023

Hi.Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens.Before this update everything was working perfectly.

Music Fan

Hi. Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens...

0utsider

Music Fan

1185 Views

6 replies

0 likes

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  • 6 replies
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Picture on Profile

How do I change my profile pic? Been trying to find a way for ages...

Newbie

How do I change my profile pic? Been trying to find a way for ages...

tin-tina

Regular

486 Views

1 replies

0 likes

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Superuser Contribution Spotify Local Files

-Im using Spotify Premium as well as an Iphone 6 and a Macbook air First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created a playlist with the local song. Next, I made sure my wifi was the same...

Casual Listener

-Im using Spotify Premium as well as an Iphone 6 and a Macbook air   First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created ...

sdschramm

Roadie

731 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Why can't we drag to seek from the iPhone lock screen?

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority? Something I have to fix on my end? Thanks for any ...

Newbie

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority?...

skyler17

Newbie

1903 Views

2 replies

0 likes

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Album radio keeps playing after album ends.

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated.How do I fix this?

Casual Listener

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated. How do I fix this?

thedess25

Casual Listener

716 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Changed card details

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...

Newbie

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...

jairosk8

Music Fan

642 Views

1 replies

0 likes

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  • 1 replies
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My subscription

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

Visitor

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

jairosk8

Music Fan

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

Casual Listener

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...

ToolboxT

Roadie

872 Views

3 replies

0 likes

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Delete everything

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Newbie

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Maxim

Spotify Star

715 Views

1 replies

0 likes

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Spotify Running - "Recommended for you" playlist no longer available?

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and deleted? It was great to have an eclectic mix at th...

Regular

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and ...

Isa_mar

Newbie

990 Views

3 replies

3 likes

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  • 3 likes

Superuser Contribution Previous and Next Buttons on Iphone do the opposite

When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my playlists do the opposite. I would press next and it ski...

Casual Listener

When I disable shuffle on my Spotify on iOS  it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my...

jly004

Casual Listener

657 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Can't use Data to Stream Music?

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...

Newbie

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...

Maria_B

Moderator

1003 Views

1 replies

0 likes

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Solved!! radio playlist

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

Newbie

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

Bittencourt

Spotify Star

517 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! My own playlist starts radio once finished

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished.I don't have the repeat button on, and previous to the recent update it would simply stop when done. Now however, it immed...

Visitor

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished. I don't have the repeat button on, and previous to the recent updat...

user-removed

Not applicable

671 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

iPhone 4

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt.Ist es möglich eine alte Version zu Installieren?

Newbie

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt. Ist es möglich eine alte Version zu Installieren?

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Album automatically downloaded

There are some albums that I never listened too being automatically downloaded, how do I stop this?

Newbie

There are some albums that I never listened too being automatically downloaded, how do I stop this?

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes