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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44288 Views

45 replies

10 likes

  • 44288 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110135 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1698 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302293 Views

62 replies

16 likes

  • 302293 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128194 Views

19 replies

38 likes

  • 128194 Views
  • 19 replies
  • 38 likes

Voice memos not loading on iphone

So for the past 5 years or so, my friends and I have been making really dumb songs on the voice memos app of my iphone. At one point I was able to play them on my iphone on spotify after I converted them to Itunes and had them in my local files and t...

Newbie

So for the past 5 years or so, my friends and I have been making really dumb songs on the voice memos app of my iphone. At one point I was able to play them on my iphone on spotify after I converted ...

872 Views

0 replies

0 likes

  • 872 Views
  • 0 replies
  • 0 likes

Where is the up next button?

I just updated my spotify app on my iPhone and up next button is now missing? I LIVE on that feature. Any help?

Newbie

I just updated my spotify app on my iPhone and up next button is now missing? I LIVE on that feature. Any help?

KINGLATINOSWAG

Newbie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Spotify Playing Different song that clicker

Hey!I dont know what is happening, and this did not happen before. I save a song from an album, and most of the time spotify plays a completely different song from the same author. I use a free subscription btw.

Newbie

Hey! I dont know what is happening, and this did not happen before. I save a song from an album, and most of the time spotify plays a completely different song from the same author. I use a free s...

Rijulmalikrocks

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Playlist playing backwards/out of order

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when sorted. When sorted 'by custom' it plays correctly ...

Casual Listener

So recently I've found that when organising a playlist 'by artist' or 'by recently added' etc etc, the playlist will play backwards, making listening to full albums on said playlists impossible when ...

Sphere_Monk

Casual Listener

3028 Views

3 replies

5 likes

  • 3028 Views
  • 3 replies
  • 5 likes

Spotify premium

I just redeemer iTunes gift card and I want to pay my Spotify premium how can I do it?

Newbie

I just redeemer iTunes gift card and I want to pay my Spotify premium how can I do it?

ErikG

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

SPOTIFY ONLY WORKING ON WIFI ON IPHONE 5

I HAVE A FULL DATA PLAN ON MY IPHONE AND THE APP IS ONLY WORKING ON WIFI, AS SOON AS I TURN OFF MY WIFI MUSIC STOPS PLAYING.

Newbie

I HAVE A FULL DATA  PLAN ON MY IPHONE AND THE APP IS ONLY WORKING ON WIFI, AS SOON AS I TURN OFF MY WIFI MUSIC STOPS PLAYING.

Tadasbl

Newbie

2811 Views

6 replies

1 likes

  • 2811 Views
  • 6 replies
  • 1 likes

Spotify starting my songs off at the 50 second mark and switching to the next aong before it ends

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually end. If you need proof i can screen capture it and ...

Newbie

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually ...

laurenluvsmusic

Roadie

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Playlist issues

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it a personal issue -- using spotify for free

Newbie

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it...

laurenluvsmusic

Roadie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Trouble listening to songs

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

Newbie

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

ErikG

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Family plan won't let me play on different devices at the same time

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play. Why can't both of us use it at the same time?

Casual Listener

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play.   Why can't both of us use it at the same time?

ErikG

Roadie

1292 Views

2 replies

1 likes

  • 1292 Views
  • 2 replies
  • 1 likes

Songs not downloading

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and says iI'm offline and need to connect to internet ...

Casual Listener

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and...

Bittencourt

Spotify Star

2276 Views

3 replies

0 likes

iOS
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  • 3 replies
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Extrem data usage

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible???This is my calculation:Highest quality streaming = 320kbits/sec320kbits/sec=40kBYTE/sec=2400kBYTE/min=14400kBYTE/hour=3456000kBYTE/day=3456000000BYTE/day=3...

Newbie

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible??? This is my calculation: Highest quality streaming = 320kbits/sec 320kbits/sec =40kBYTE/sec =2400...

Hubo

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs into a playlist

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in the original playlist, but it keeps playing songs tha...

Visitor

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in th...

Hubo

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Removed a band from Dailymix...Now what?

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Casual Listener

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Hubo

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Someone using my account via Spotify connect

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would randomly start playing music.

Newbie

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would rando...

Hubo

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Suggested Songs

I don't want to have suggested songs played but they play anyway. Can anyone help?

Newbie

I don't want to have suggested songs played but they play anyway. Can anyone help?

Hubo

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Titre suivant bug radio

Bonjour, Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone. Merci!

Newbie

Bonjour,   Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone.   Merci!

ErikG

Roadie

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files wont sync to iPhone

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6. I have synced local files multiple times in the past. I have tried the method of playing them on my computer and saving to my music on my ...

Casual Listener

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6.  I have synced local files multiple times in the past.  I have tried the meth...

arunnanth28

Newbie

971 Views

4 replies

0 likes

local files
  • 971 Views
  • 4 replies
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Lost playlists

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad.When logging on again my music was gone!It was still available on my iPhone but being advised to log of and on i...

Newbie

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad. When logging on again my music was gone! It was still avai...

MattSuda

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes