Can't log in (iPad)

[ccarvajalh]

I recently downloaded Spotify app in my iPad, but can't log in. I don't have any problem doing it in my iPhone. When I try to do it, it pops up a message saying I already created an account with that e-mail (no, I'm not trying to create any). When I try to log in through Facebook, it sends "Error 404". Already downloaded again, but nothing changed. Any idea¿

[Hubo]

Hey @ccarvajalh! Welcome to the community!

Have you created your account using Facebook or at Spotify.com? Let me know.

Take care! 🙂

[ccarvajalh]

Hi Huib!

I created my premium account at spotify.com using my e-mail.

Have a nice day!

[Erika]

Thanks @ccarvajalh!

Make sure you're using your username and password instead of your email address and password.

Let us know how it goes.