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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37283 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102850 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299227 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125905 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Why can't we drag to seek from the iPhone lock screen?

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority? Something I have to fix on my end? Thanks for any ...

Newbie

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority?...

skyler17

Newbie

1931 Views

2 replies

0 likes

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Album radio keeps playing after album ends.

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated.How do I fix this?

Casual Listener

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated. How do I fix this?

thedess25

Casual Listener

745 Views

2 replies

1 likes

  • 745 Views
  • 2 replies
  • 1 likes

Changed card details

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...

Newbie

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...

jairosk8

Music Fan

663 Views

1 replies

0 likes

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  • 1 replies
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My subscription

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

Visitor

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

jairosk8

Music Fan

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

Casual Listener

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...

ToolboxT

Roadie

903 Views

3 replies

0 likes

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  • 3 replies
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Delete everything

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Newbie

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Maxim

Spotify Star

741 Views

1 replies

0 likes

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  • 1 replies
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Spotify Running - "Recommended for you" playlist no longer available?

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and deleted? It was great to have an eclectic mix at th...

Regular

One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and ...

Isa_mar

Newbie

1006 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Previous and Next Buttons on Iphone do the opposite

When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my playlists do the opposite. I would press next and it ski...

Casual Listener

When I disable shuffle on my Spotify on iOS  it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my...

jly004

Casual Listener

664 Views

2 replies

0 likes

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Superuser Contribution Can't use Data to Stream Music?

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...

Newbie

I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...

Maria_B

Moderator

1011 Views

1 replies

0 likes

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  • 1 replies
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Solved!! radio playlist

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

Newbie

De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado

Bittencourt

Spotify Star

529 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! My own playlist starts radio once finished

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished.I don't have the repeat button on, and previous to the recent update it would simply stop when done. Now however, it immed...

Visitor

I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished. I don't have the repeat button on, and previous to the recent updat...

user-removed

Not applicable

704 Views

2 replies

2 likes

  • 704 Views
  • 2 replies
  • 2 likes

iPhone 4

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt.Ist es möglich eine alte Version zu Installieren?

Newbie

Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt. Ist es möglich eine alte Version zu Installieren?

388 Views

0 replies

0 likes

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Album automatically downloaded

There are some albums that I never listened too being automatically downloaded, how do I stop this?

Newbie

There are some albums that I never listened too being automatically downloaded, how do I stop this?

401 Views

0 replies

0 likes

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1) Can't delete song from iPhone while playing 2) Spotify crashes when switching away

2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it there and then. I don't have any way to write the son...

Casual Listener

2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it th...

musiccornercv

Roadie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Plays random songs after playlist is over.

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pull my phone out and press shuffle again is not the s...

Newbie

How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pul...

Gonza_a

Newbie

8661 Views

2 replies

0 likes

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  • 2 replies
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Spotify pauses music when using google in Safari

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update.Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and my music stays playing in the background. ive delete...

Newbie

I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update. Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and...

708 Views

0 replies

0 likes

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Superuser Contribution "Random" tracks won't play or stop playing after a 8-11 seconds

Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this issue - I have logged out of the app, deleted it from my devi...

Newbie

Hi,   I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this i...

Maria_B

Moderator

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problem with other dispositve connected to my account

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and the other iPhone keeps changing my songs.I want jus...

Newbie

It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and ...

Maria_B

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Spotify big quality change when Camera open

Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?

Newbie

Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?

816 Views

0 replies

2 likes

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  • 0 replies
  • 2 likes

Superuser Contribution I can't get music from my desktop app to my iPhone

I have a mac running Spotify version 1.0.48.103.g15edf1ecI have an iPhone running Spotify version 7.5.0.1023The Iphone and Mac are both on the same wifi network.I can control the Mac's music playback from the phone and vice versa.I have files stored ...

Newbie

I have a mac running Spotify version 1.0.48.103.g15edf1ec I have an iPhone running Spotify version 7.5.0.1023 The Iphone and Mac are both on the same wifi network. I can control the Mac's mus...

Maria_B

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes