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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47571 Views
  • 15 replies
  • 36 likes
  • 47571 Views
  • 15 replies
  • 36 likes

Superuser Contribution Hamburger Menu Still in 5.7.0 (US)

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

  • Casual Listener
  • Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?
  • mikeymaff
  • Newbie
  • 1813 Views
  • 20 replies
  • 0 likes
  • 1813 Views
  • 20 replies
  • 0 likes

Logging in

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address. But I'm able to login on the computer but not my ...

  • Newbie
  • I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address...
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app not visible

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...

  • Newbie
  • I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...
  • aviyash1234
  • Newbie
  • 1899 Views
  • 1 replies
  • 1 likes
  • 1899 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot see Daily Mixes on Ipad

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?

  • Casual Listener
  • I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...
  • Maria_B
  • Moderator
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Solved!! I NEED HELP WITH MY 3 MONTH TRIAL!!!

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription because I don't know any details about my account. ...

  • Newbie
  • I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription ...
  • laleli
  • Roadie
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Spotify App for iOS Freezes

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happened with both of them. I tried deleting the app and...

  • Newbie
  • Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happe...
  • PhantomDiesel
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

  • Newbie
  • Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help
  • laleli
  • Roadie
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

  • Casual Listener
  • Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...
  • Maxim
  • Spotify Star
  • 781 Views
  • 1 replies
  • 0 likes
  • 781 Views
  • 1 replies
  • 0 likes

Songs repeat when switching to new devices

Device: ALL DEVICES Operating System Version: Yosemite, iOS 9, doesn't matter Spotify Version: Latest and previous Description: I use Spoitfy on my iPhone, iPad, Macbook, work windows laptop, and work iPhone. Anytime I migrate to another device to co...

  • Music Fan
  • Device: ALL DEVICES   Operating System Version: Yosemite, iOS 9, doesn't matter   Spotify Version: Latest and previous   Description:  I use Spoitfy on my iPhone, iPad, Mac...
  • kinzr13
  • Music Fan
  • 893 Views
  • 1 replies
  • 6 likes
  • Desktop
    iOS
    Mac
    Mobile
  • 893 Views
  • 1 replies
  • 6 likes

Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

  • Casual Listener
  • Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...
  • serney-us
  • Newbie
  • 14942 Views
  • 8 replies
  • 0 likes
  • 14942 Views
  • 8 replies
  • 0 likes

7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

  • Newbie
  • I accidentally clicked the 7 day free trial button will it charge my apple account?
  • Maxim
  • Spotify Star
  • 906 Views
  • 1 replies
  • 0 likes
  • 906 Views
  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

  • Newbie
  • Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...
  • nipoka
  • Casual Listener
  • 966 Views
  • 2 replies
  • 0 likes
  • 966 Views
  • 2 replies
  • 0 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

  • Casual Listener
  • Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...
  • 467 Views
  • 0 replies
  • 2 likes
  • 467 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

  • Newbie
  • 300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.
  • AustinOswald
  • Regular
  • 10560 Views
  • 1 replies
  • 0 likes
  • 10560 Views
  • 1 replies
  • 0 likes

Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

  • Casual Listener
  • I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...
  • kirashi
  • Community Legend
  • 1474 Views
  • 3 replies
  • 0 likes
  • 1474 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

  • Casual Listener
  • Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...
  • ToesOnShrooms
  • Casual Listener
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify adds music that isn't on my playlist

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some random music that isn't even on the playlist.Can someon...

  • Newbie
  • Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some rand...
  • Maria_B
  • Moderator
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

The app won't download. iPhone 5s.

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back. I've restarted my phone multiple times, signed out...

  • Newbie
  • I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back....
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Offline music doesn't show up

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I open it, it doesn't show up in the listing. I've tried...

  • Casual Listener
  • Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I ope...
  • s_x
  • Casual Listener
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Solved!! ALL MY MUSIC (ALBUMS, SONGS... ) SAVED IS MISSING

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing This is VERY VERY AWFULL

  • Gig Goer
  • In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing   This is  VERY VERY AWFULL    
  • julianehaan
  • Newbie
  • 2138 Views
  • 5 replies
  • 0 likes
  • 2138 Views
  • 5 replies
  • 0 likes