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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233310 Views

27 replies

5 likes

  • 233310 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114847 Views

116 replies

13 likes

Other
  • 114847 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2398 Views

0 replies

0 likes

iOS
  • 2398 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304139 Views

61 replies

16 likes

  • 304139 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129796 Views

19 replies

38 likes

  • 129796 Views
  • 19 replies
  • 38 likes

Spotify starting my songs off at the 50 second mark and switching to the next aong before it ends

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually end. If you need proof i can screen capture it and ...

Newbie

Like the title says for some of my songs it will start them 10-50 seconds in for some reason. Im using ios 10.2.1 if that has anything to do with it. Also it will end some songs before they actually ...

laurenluvsmusic

Roadie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Playlist issues

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it a personal issue -- using spotify for free

Newbie

So i've made a playlist with a couple of songs by a specific artist, and it doesnt play any of those songs in the playlist since last night. Is this a new "feature" that has been implemented or is it...

laurenluvsmusic

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Trouble listening to songs

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

Newbie

When I press on a song it keeps jumping to half way through song or to different song I can't listen to anything in full Half the time. Why is this happening to a service I am paying good money for?

ErikG

Roadie

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Family plan won't let me play on different devices at the same time

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play. Why can't both of us use it at the same time?

Casual Listener

When two people of my Family Plan start listening to music at the same time in different devices, we have to choose only one to play.   Why can't both of us use it at the same time?

ErikG

Roadie

1294 Views

2 replies

1 likes

  • 1294 Views
  • 2 replies
  • 1 likes

Songs not downloading

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and says iI'm offline and need to connect to internet ...

Casual Listener

I have a spotify playlist that ive made and i hit dowload and i can see that it starts to put the green check beside the song and the playlist but then when i leave wifi there is a grey checkmark and...

Bittencourt

Spotify Star

2279 Views

3 replies

0 likes

iOS
  • 2279 Views
  • 3 replies
  • 0 likes

Extrem data usage

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible???This is my calculation:Highest quality streaming = 320kbits/sec320kbits/sec=40kBYTE/sec=2400kBYTE/min=14400kBYTE/hour=3456000kBYTE/day=3456000000BYTE/day=3...

Newbie

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible??? This is my calculation: Highest quality streaming = 320kbits/sec 320kbits/sec =40kBYTE/sec =2400...

Hubo

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs into a playlist

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in the original playlist, but it keeps playing songs tha...

Visitor

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in th...

Hubo

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Removed a band from Dailymix...Now what?

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Casual Listener

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Hubo

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Someone using my account via Spotify connect

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would randomly start playing music.

Newbie

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would rando...

Hubo

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Suggested Songs

I don't want to have suggested songs played but they play anyway. Can anyone help?

Newbie

I don't want to have suggested songs played but they play anyway. Can anyone help?

Hubo

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Titre suivant bug radio

Bonjour, Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone. Merci!

Newbie

Bonjour,   Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone.   Merci!

ErikG

Roadie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files wont sync to iPhone

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6. I have synced local files multiple times in the past. I have tried the method of playing them on my computer and saving to my music on my ...

Casual Listener

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6.  I have synced local files multiple times in the past.  I have tried the meth...

arunnanth28

Newbie

980 Views

4 replies

0 likes

local files
  • 980 Views
  • 4 replies
  • 0 likes

Lost playlists

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad.When logging on again my music was gone!It was still available on my iPhone but being advised to log of and on i...

Newbie

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad. When logging on again my music was gone! It was still avai...

MattSuda

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Just updated to premium, song won't download on iPhone

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are downloaded for offline use, so I tried to download...

Newbie

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are...

MattSuda

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

An error while using internet related things

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

Casual Listener

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

MattSuda

Spotify Star

611 Views

5 replies

0 likes

  • 611 Views
  • 5 replies
  • 0 likes

Local Files

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me out on how to sync local files again? Any help would...

Casual Listener

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me o...

MattSuda

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

My playlist keeps replaying - it won't stop

I am using an iphone 5 all updates completed! I turn on my playlist and it will keep playing it over and over and over! The continuous play is NOT on... I deleted spotify and reinstalled but same problem still there. This just started. ThanksBrad

Newbie

I am using an iphone 5 all updates completed!   I turn on my playlist and it will keep playing it over and over and over!   The continuous play is NOT on...   I deleted spotify a...

MattSuda

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Spotify has various loading problems with Apple CarPlay

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, and pushing them does nothing. 3. I select a song t...

Newbie

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, ...

deroo

Regular

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

Music Trouble

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this started about a day ago. Is there anyway this can be fix...

Newbie

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this start...

MattSuda

Spotify Star

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes