Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

• Temeculan3
• Casual Listener
• I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!
• 2017-01-31 3:03:27 AM
• 2017-01-31 11:20:56 AM
• Maxim
• Spotify Star
• 266 Views
• 1 replies
• 0 likes

Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

• Patso
• Newbie
• When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?
• 2017-01-31 6:41:50 AM
• 322 Views
• 0 replies
• 0 likes

Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

• Moeriaaam
• Newbie
• Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...
• 2017-01-31 2:01:14 AM
• 2017-01-31 3:16:01 AM
• peter_gjini
• Casual Listener
• 503 Views
• 2 replies
• 1 likes

Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

• henny1402
• Casual Listener
• I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...
• 2016-09-10 12:31:00 AM
• 2017-01-31 1:54:12 AM
• atbaldwin
• Casual Listener
• 641 Views
• 5 replies
• 0 likes

Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

• najaime
• Newbie
• I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...
• 2017-01-30 12:47:38 AM
• 227 Views
• 0 replies
• 0 likes

Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

• Ashleyr25680
• Regular
• I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...
• 2017-01-30 12:11:47 AM
• 245 Views
• 0 replies
• 0 likes

Latest update still broken

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

• Ally466
• Regular
• Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!
• 2017-01-30 9:03:27 PM
• 410 Views
• 0 replies
• 1 likes

Album skipping

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

• xDeathPilotx
• Newbie
• Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.
• 2017-01-30 8:29:47 PM
• 310 Views
• 0 replies
• 0 likes

Edit: Problem solved

• aapxxx
• Newbie
• 2017-01-28 9:50:30 PM
• 2017-01-30 6:40:03 PM
• Hubo
• Community Legend
• 382 Views
• 3 replies
• 0 likes

[iOS][Other] Notifications reliability

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

• haroldjp89
• Casual Listener
• Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.
• 2017-01-30 5:41:45 PM
• 264 Views
• 0 replies
• 0 likes
• iOS
  Other

Won't allow me to log on as apprently I'm abroad but I am not

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem.I have gone through all the steps the online help sugge...

• Robyn95
• Newbie
• My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem. I ...
• 2017-01-30 3:29:09 PM
• 224 Views
• 0 replies
• 0 likes

Login failed 404 error

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

• ejstorie
• Newbie
• App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.
• 2017-01-30 3:15:28 PM
• 497 Views
• 0 replies
• 0 likes

Offline Tracks in a Public Playlist

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and download automaticallly the new ones? Or are the trac...

• Markus97
• Casual Listener
• Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and do...
• 2017-01-29 12:18:07 PM
• 2017-01-30 12:39:53 PM
• Bittencourt
• Spotify Star
• 476 Views
• 3 replies
• 0 likes

Bug or hacked ?

Hey everyone !Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i decided to log out from every devices as the website ad...

• Louisgrei
• Casual Listener
• Hey everyone ! Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i de...
• 2017-01-30 10:17:37 AM
• 281 Views
• 0 replies
• 0 likes

Data use in offline mode

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I've read around that a small amount of data is still ...

• Sebke
• Newbie
• Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I'v...
• 2017-01-30 10:04:10 AM
• 343 Views
• 0 replies
• 0 likes

App crashes after roughly 20 seconds

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redownload all my music.

• Dereksanborn
• Regular
• I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redown...
• 2017-01-26 1:05:17 PM
• 2017-01-30 6:00:26 AM
• Dereksanborn
• Regular
• 670 Views
• 6 replies
• 0 likes

Spotify starting radio when I search for song

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I turn this useless feature off? Thanks

• StopthisradioBS
• Newbie
• After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I t...
• 2017-01-28 6:57:57 PM
• 2017-01-30 3:59:09 AM
• Standyman
• Newbie
• 345 Views
• 1 replies
• 0 likes