Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44298 Views

44 replies

10 likes

  • 44298 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110144 Views

116 replies

13 likes

Other
  • 110144 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1698 Views

0 replies

0 likes

iOS
  • 1698 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302294 Views

62 replies

16 likes

  • 302294 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128196 Views

19 replies

38 likes

  • 128196 Views
  • 19 replies
  • 38 likes

Just updated to premium, song won't download on iPhone

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are downloaded for offline use, so I tried to download...

Newbie

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are...

MattSuda

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

An error while using internet related things

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

Casual Listener

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

MattSuda

Spotify Star

599 Views

5 replies

0 likes

  • 599 Views
  • 5 replies
  • 0 likes

Local Files

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me out on how to sync local files again? Any help would...

Casual Listener

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me o...

MattSuda

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

My playlist keeps replaying - it won't stop

I am using an iphone 5 all updates completed! I turn on my playlist and it will keep playing it over and over and over! The continuous play is NOT on... I deleted spotify and reinstalled but same problem still there. This just started. ThanksBrad

Newbie

I am using an iphone 5 all updates completed!   I turn on my playlist and it will keep playing it over and over and over!   The continuous play is NOT on...   I deleted spotify a...

MattSuda

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Spotify has various loading problems with Apple CarPlay

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, and pushing them does nothing. 3. I select a song t...

Newbie

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, ...

deroo

Regular

1064 Views

1 replies

0 likes

  • 1064 Views
  • 1 replies
  • 0 likes

Music Trouble

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this started about a day ago. Is there anyway this can be fix...

Newbie

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this start...

MattSuda

Spotify Star

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Something's wrong with my song library

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it will play a completely different song from a differe...

Newbie

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it w...

MattSuda

Spotify Star

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Scrobbles while offline / without Internet connection never get sent to last.fm

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account. How can I get those previous scrobbles added to my list? When...

Roadie

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account.  &nb...

MartinStoichkov

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

I Pay for Premium, Yet I'm Being Forced to Listen to Other Artists when I Shuffle an Artist.

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums. Now as of a few weeks ago, I search for an artist, for example Kendrick Lamar, hit...

Newbie

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums.    Now as of a few ...

Maxim

Spotify Star

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Spotify with other applications in Iphone

I am not able to record videos while listening spotify, what should I do? Phone: Iphone7İOS: 10.2.1

Newbie

I am not able to record videos while listening spotify, what should I do?  Phone: Iphone7 İOS: 10.2.1

Janet1597

Casual Listener

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Spotify BMW Integration - Ver.7.5.0.1023

Hi.Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens.Before this update everything was working perfectly.

Music Fan

Hi. Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens...

0utsider

Music Fan

1258 Views

6 replies

0 likes

  • 1258 Views
  • 6 replies
  • 0 likes

Picture on Profile

How do I change my profile pic? Been trying to find a way for ages...

Newbie

How do I change my profile pic? Been trying to find a way for ages...

tin-tina

Regular

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Local Files

-Im using Spotify Premium as well as an Iphone 6 and a Macbook air First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created a playlist with the local song. Next, I made sure my wifi was the same...

Casual Listener

-Im using Spotify Premium as well as an Iphone 6 and a Macbook air   First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created ...

sdschramm

Roadie

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Solved!! Why can't we drag to seek from the iPhone lock screen?

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority? Something I have to fix on my end? Thanks for any ...

Newbie

What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority?...

skyler17

Newbie

1943 Views

2 replies

0 likes

  • 1943 Views
  • 2 replies
  • 0 likes

Album radio keeps playing after album ends.

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated.How do I fix this?

Casual Listener

After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated. How do I fix this?

thedess25

Casual Listener

751 Views

2 replies

1 likes

  • 751 Views
  • 2 replies
  • 1 likes

Changed card details

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...

Newbie

I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...

jairosk8

Music Fan

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

My subscription

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

Visitor

I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?

jairosk8

Music Fan

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Offline

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...

Casual Listener

Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...

ToolboxT

Roadie

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes

Delete everything

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Newbie

Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one

Maxim

Spotify Star

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes