Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30911 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95606 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424862 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293973 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it there and then. I don't have any way to write the son...
2) I have added hundreds of songs that I may or may not enjoy to a particular playlist. When I'm listening it's usually while jogging or driving and if I hear a song I dislike, I want to delete it th...
Roadie
457 Views
1 replies
0 likes
How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pull my phone out and press shuffle again is not the s...
How come after I listen to my whole playlist spotify starts playing random songs ive never heard before. I want it to repeat the playlist automatically, and since I listen while I drive having to pul...
Newbie
8631 Views
2 replies
0 likes
I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update.Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and my music stays playing in the background. ive delete...
I'm on an iPad Air 2 and on the latest version of IOS and and latest Spotify update. Every time I go to google however my music will pause. I can can go to bing, yahoo or any other search engine and...
693 Views
0 replies
0 likes
Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this issue - I have logged out of the app, deleted it from my devi...
Hi, I have Spotify Premium and I keep having an issue with tracks not playing. I have this problem on both my iPhone and iPad. I have tried everything I've seen in earlier posts about this i...
Moderator
510 Views
1 replies
0 likes
It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and the other iPhone keeps changing my songs.I want jus...
It seems there is a dispositive connected to my account and I already removed all the dispositives but sometimes while I am listening to a playlist it shows that there is anothe iPhone connected and ...
Moderator
483 Views
1 replies
0 likes
Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?
Playing on iPhone 7, free Spotify, most recent version; whenever the camera is opened there's a huge jump in clarity and quality. Why?
804 Views
0 replies
2 likes
I have a mac running Spotify version 1.0.48.103.g15edf1ecI have an iPhone running Spotify version 7.5.0.1023The Iphone and Mac are both on the same wifi network.I can control the Mac's music playback from the phone and vice versa.I have files stored ...
I have a mac running Spotify version 1.0.48.103.g15edf1ec I have an iPhone running Spotify version 7.5.0.1023 The Iphone and Mac are both on the same wifi network. I can control the Mac's mus...
Moderator
495 Views
1 replies
0 likes
merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?
merhaba, bir şarkı dinlerken diğerini sıradakine eklediğimde o değil ilk dinlediğimin şarkı radyosu çalmaya başlıyor yani farklı bir müzik aynı sorunu yaşayan var mı? çözümü bilen var mı?
292 Views
0 replies
0 likes
I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of playlists on the left, it will constantly select random playl...
I've been having this problem on my iPad with scrolling, or really touching anything for that matter. For example, if I have a playlist open on the right side of the screen, and my list of play...
Roadie
2571 Views
3 replies
0 likes
Hello. I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm not pressing the register button so idk how this could happen...
Hello. I'm trying to login into the app on my iPhone but when I enter my account details and press the login button, it says that I already have an account on the entered e-mailadress? I'm n...
Casual Listener
518 Views
1 replies
0 likes
I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything I add to follow on one phone will be added on the ...
I use spotify on my own iPhone 6, but it's also on my ancient iPhone 4S. My 6 year old daughter uses this phone to listen to children's music and stories. It's the same account obviously, so anything...
Community Legend
4801 Views
3 replies
0 likes
I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into my Mac and Spotify is open on it. Also seems to happ...
I am listening to my single on my iPhone SE. Then, after the song is played it switches to the Mac and starts Autoplay on my Mac rather than playing on my iPhone. Only happens when I am logged into m...
491 Views
0 replies
0 likes
Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks m...
Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an i...
Music Fan
82366 Views
506 replies
3 likes
I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...
I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...
597 Views
0 replies
0 likes
Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...
Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...
405 Views
0 replies
0 likes
Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...
Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...
613 Views
0 replies
0 likes
It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) In the FAQ's I see that it says to toggle Offline mode to remedy this...
It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) ...
Roadie
1585 Views
1 replies
1 likes
When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song
When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song&nb...
Newbie
587 Views
2 replies
1 likes
I bought a new iPhone but my playlists from last iPhone didn't transfer
I bought a new iPhone but my playlists from last iPhone didn't transfer
Gig Goer
331 Views
1 replies
0 likes
Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...
Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...
Community Legend
341 Views
1 replies
0 likes
