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I have a valid subscription and are getting advertisements thus interrupting my music.Which is annoying.Kingcon57@gmail.com

• user-removed
• Visitor
• I have a valid subscription and are getting advertisements thus interrupting my music. Which is annoying. Kingcon57@gmail.com
• 2016-12-30 4:35:08 PM
• 2016-12-30 5:48:22 PM
• PilotAC
• Community Legend
• 180 Views
• 1 replies
• 0 likes

Songs aren't available offline on Airplane Mode on iPhone 6

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When I put my phone into Airplane mode, only about 5 or ...

• Amyehall1997
• Newbie
• Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When ...
• 2016-06-15 3:23:07 AM
• 2016-12-30 5:26:16 PM
• user-removed
• Not applicable
• 2801 Views
• 4 replies
• 0 likes

Spotify on new iPhone SE skips through tracks and pauses the tracks without prompting

• jammysmears
• Newbie
• 2016-12-21 1:36:38 AM
• 2016-12-30 3:35:11 PM
• Hubo
• Community Legend
• 354 Views
• 1 replies
• 0 likes

Waiting to download - Not downloading all of my songs

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed since I had around 2000 downloaded songs and I lost it all. S...

• AnaKorama
• Newbie
• I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed ...
• 2016-12-29 11:58:22 AM
• 2016-12-30 3:29:42 PM
• Hubo
• Community Legend
• 277 Views
• 1 replies
• 0 likes

[iOS][Other] Make a shuffle function

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please make my shuffle button work!

• CoachJ
• Newbie
• I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please m...
• 2016-12-29 1:05:20 AM
• 2016-12-30 3:25:33 PM
• Hubo
• Community Legend
• 273 Views
• 1 replies
• 0 likes
• iOS
  Other

I can'not activate my familiar plan

Hello,A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "button" recommended by the email and the following sentence ...

• vinicius_franca
• Newbie
• Hello, A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "butto...
• 2016-12-30 1:48:27 AM
• 2016-12-30 3:21:38 PM
• Hubo
• Community Legend
• 215 Views
• 1 replies
• 0 likes

Free to Premium

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

• user-removed
• Visitor
• I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?
• 2016-12-30 1:34:18 PM
• 2016-12-30 2:39:43 PM
• MartinStoichkov
• Community Legend
• 268 Views
• 3 replies
• 0 likes

Album Artwork Keeps Disappearing In Library View

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason? Driving me nuts.

• von_banacek
• Newbie
• It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason...
• 2016-12-30 2:10:04 PM
• 248 Views
• 0 replies
• 0 likes

Paradox ? "you can sync 3,333 tracks...If you're syncing your local files there’s no limit..

I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some. Is there a way to properly trigger the benefit of "If you're syncing your local files then there’s no limit" ...? T...

• lkobzik
• Casual Listener
• I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some.    Is there a way to properly trigger the benefit of...
• 2016-12-22 5:40:47 PM
• 2016-12-30 9:42:15 AM
• MartinStoichkov
• Community Legend
• 501 Views
• 4 replies
• 0 likes

Playlist problems

If I log into my account using facebook I can access all my playlists but my subscription is free. If I use my regular log in I have premium subscription but I can find none of my playlists. I have used the same email and even tried upgrading to fami...

• 13gnosis
• Newbie
• If I log into my account using facebook I can access all my playlists but my subscription is free. If I use my regular log in I have premium subscription but I can find none of my playlists. I have u...
• 2016-12-29 12:38:44 AM
• 2016-12-30 8:49:11 AM
• Jacob
• Community Legend
• 200 Views
• 1 replies
• 0 likes

Error message on iPhone app

I'm trying to login to the app using my Facebook details. It brings me to Facebook to log in and then goes back to the Spotify app with a login error message "cannot establish a connection to the Spotify network." I have full service and wifi. I've t...

• Sweet_pea1789
• Newbie
• I'm trying to login to the app using my Facebook details. It brings me to Facebook to log in and then goes back to the Spotify app with a login error message "cannot establish a connection to the Spo...
• 2016-12-30 8:38:33 AM
• 266 Views
• 0 replies
• 0 likes

My Spotify won't connect (iPhone 5s)

My Spotify is not connecting when I'm in LTE mode on my iPhone 5s. At the bottom, there is a black bar that keeps saying 'Connecting...' and won't let me listen to any of my music. I have tried all the steps that Spotify has provided on this issue an...

• annguyen
• Casual Listener
• My Spotify is not connecting when I'm in LTE mode on my iPhone 5s. At the bottom, there is a black bar that keeps saying 'Connecting...' and won't let me listen to any of my music. I have tried all t...
• 2016-12-30 7:30:29 AM
• 2016-12-30 7:41:47 AM
• chemahozer76
• Casual Listener
• 301 Views
• 3 replies
• 0 likes

Cant use spotify on mobile internet only on WiFi

• Robin040
• Casual Listener
• 2016-12-28 9:46:47 AM
• 2016-12-30 6:51:54 AM
• Robin040
• Casual Listener
• 774 Views
• 3 replies
• 1 likes

Some Local Files Won't Download

I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some random songs that will not download to my phone. They do...

• eman4788
• Newbie
• I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some rando...
• 2016-12-29 7:46:38 PM
• 219 Views
• 0 replies
• 0 likes

why is it that when I play a Spotify playlist it plays all songs Randomly. iPad, iPhone

• bongolu
• Casual Listener
• 2016-12-29 7:12:56 PM
• 2016-12-29 7:30:41 PM
• Bittencourt
• Spotify Star
• 338 Views
• 3 replies
• 0 likes

iphone offline mode not working

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it won't let me play any song because it says "this son...

• BambiG
• Casual Listener
• I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it w...
• 2016-12-29 4:11:46 AM
• 2016-12-29 6:40:02 PM
• BambiG
• Casual Listener
• 663 Views
• 2 replies
• 0 likes

Premium

Why can't I start a 7 day free trial if I haven't already?

• Bob69420
• Newbie
• Why can't I start a 7 day free trial if I haven't already?
• 2016-12-29 6:14:54 PM
• 172 Views
• 0 replies
• 0 likes

Force shuffle play

I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but forces me to press the shuffle play. How can i fix th...

• AsenaKar
• Newbie
• I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but fo...
• 2015-04-06 11:12:15 AM
• 2016-12-29 5:26:14 PM
• hansthered
• Newbie
• 2806 Views
• 2 replies
• 0 likes