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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238417 Views

27 replies

5 likes

  • 238417 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119758 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2743 Views

0 replies

0 likes

iOS
  • 2743 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305780 Views

62 replies

16 likes

  • 305780 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131062 Views

19 replies

38 likes

  • 131062 Views
  • 19 replies
  • 38 likes

Extrem data usage

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible???This is my calculation:Highest quality streaming = 320kbits/sec320kbits/sec=40kBYTE/sec=2400kBYTE/min=14400kBYTE/hour=3456000kBYTE/day=3456000000BYTE/day=3...

Newbie

My data usage was drained by Spotify by 238G in a period of a few days. How is this possible??? This is my calculation: Highest quality streaming = 320kbits/sec 320kbits/sec =40kBYTE/sec =2400...

Hubo

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs into a playlist

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in the original playlist, but it keeps playing songs tha...

Visitor

I was trying to listen to a playlist with over 100 songs and it keeps adding in songs that are not by the sam artist and are mostly remixes of other things. When I go to up next I see the songs in th...

Hubo

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Removed a band from Dailymix...Now what?

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Casual Listener

Is there a way to get my favorite artists back into my dailymix? I removed them on accident.

Hubo

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Someone using my account via Spotify connect

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would randomly start playing music.

Newbie

Someone is logging into my account via their iPhone and I can't kick them off. See the attachments, her name is Renee and I posted some screenshots. I had to delete the App since my phone would rando...

Hubo

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Suggested Songs

I don't want to have suggested songs played but they play anyway. Can anyone help?

Newbie

I don't want to have suggested songs played but they play anyway. Can anyone help?

Hubo

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Titre suivant bug radio

Bonjour, Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone. Merci!

Newbie

Bonjour,   Lorsque j'écoute une musique recherchée, la suivante est un titre de la radio lié a au titre et non pas le titre suivant dans la recherche. Je suis sur Iphone.   Merci!

ErikG

Roadie

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files wont sync to iPhone

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6. I have synced local files multiple times in the past. I have tried the method of playing them on my computer and saving to my music on my ...

Casual Listener

I have recently come across the issue where the songs I have as local files will no longer sync to my iPhone 6.  I have synced local files multiple times in the past.  I have tried the meth...

arunnanth28

Newbie

986 Views

4 replies

0 likes

local files
  • 986 Views
  • 4 replies
  • 0 likes

Lost playlists

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad.When logging on again my music was gone!It was still available on my iPhone but being advised to log of and on i...

Newbie

I have had a Spotify Free account for years with hundreds of songs. Have probably never logged off before yesterday when I got a new iPad. When logging on again my music was gone! It was still avai...

MattSuda

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Just updated to premium, song won't download on iPhone

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are downloaded for offline use, so I tried to download...

Newbie

So I just downloaded spotify premium, and I am in the process of downloading all the songs that I want to save for offline use on my mac. I checked to see the status on my iphone and none of them are...

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

An error while using internet related things

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

Casual Listener

An error occured message occurs when i try to use anything that needs internet connection while having internet connection available. Im paying for premium and thats not really okay.

MattSuda

Spotify Star

612 Views

5 replies

0 likes

  • 612 Views
  • 5 replies
  • 0 likes

Local Files

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me out on how to sync local files again? Any help would...

Casual Listener

I used to be able to sync my local files from my MacBook to my iPhone without any problem, but your newest update for iOS removed the Local Files section where the Playlists tab is. Can you help me o...

MattSuda

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

My playlist keeps replaying - it won't stop

I am using an iphone 5 all updates completed! I turn on my playlist and it will keep playing it over and over and over! The continuous play is NOT on... I deleted spotify and reinstalled but same problem still there. This just started. ThanksBrad

Newbie

I am using an iphone 5 all updates completed!   I turn on my playlist and it will keep playing it over and over and over!   The continuous play is NOT on...   I deleted spotify a...

MattSuda

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Spotify has various loading problems with Apple CarPlay

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, and pushing them does nothing. 3. I select a song t...

Newbie

I'm getting different problems each time. 1. It doesn't load anything at all. 2. It loads the songs but when I select one to play I get a blank screen with 'rewind, play, ff' icons and nothing else, ...

deroo

Regular

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

Music Trouble

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this started about a day ago. Is there anyway this can be fix...

Newbie

Hi there. I'm having a bit of trouble listening to my music. When i click on a certain album/artist, it doesnt play the song I want to hear, it'll play songs from that artist or album--and this start...

MattSuda

Spotify Star

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Something's wrong with my song library

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it will play a completely different song from a differe...

Newbie

I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it w...

MattSuda

Spotify Star

519 Views

1 replies

1 likes

  • 519 Views
  • 1 replies
  • 1 likes

Scrobbles while offline / without Internet connection never get sent to last.fm

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account. How can I get those previous scrobbles added to my list? When...

Roadie

I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account.  &nb...

MartinStoichkov

Community Legend

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

I Pay for Premium, Yet I'm Being Forced to Listen to Other Artists when I Shuffle an Artist.

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums. Now as of a few weeks ago, I search for an artist, for example Kendrick Lamar, hit...

Newbie

I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums.    Now as of a few ...

Maxim

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Spotify with other applications in Iphone

I am not able to record videos while listening spotify, what should I do? Phone: Iphone7İOS: 10.2.1

Newbie

I am not able to record videos while listening spotify, what should I do?  Phone: Iphone7 İOS: 10.2.1

Janet1597

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify BMW Integration - Ver.7.5.0.1023

Hi.Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens.Before this update everything was working perfectly.

Music Fan

Hi. Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens...

0utsider

Music Fan

1286 Views

6 replies

0 likes

  • 1286 Views
  • 6 replies
  • 0 likes