Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233322 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114858 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443632 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304143 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it will play a completely different song from a differe...
I haven't really seen this problem anywhere else, and most of the time it fixes itself, but everytime I update Spotify, my library doesn't work correctly. I'll tap on a song from any artist, and it w...
Spotify Star
512 Views
1 replies
1 likes
I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account. How can I get those previous scrobbles added to my list? When...
I was recently on a 20 hour plane ride without any Internet connection. None of my scrobbles from the flight (spotify name: ACAx1985 / lastfm name: ACA1985) were sent to my lastfm account. &nb...
Community Legend
779 Views
1 replies
0 likes
I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums. Now as of a few weeks ago, I search for an artist, for example Kendrick Lamar, hit...
I've been using the premium Spotify for over a year now with no problems. I search for an artist, hit shuffle, and Spotify shuffles through all of the artist's albums. Now as of a few ...
Spotify Star
381 Views
1 replies
0 likes
I am not able to record videos while listening spotify, what should I do? Phone: Iphone7İOS: 10.2.1
I am not able to record videos while listening spotify, what should I do? Phone: Iphone7 İOS: 10.2.1
Casual Listener
349 Views
1 replies
0 likes
Hi.Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens.Before this update everything was working perfectly.
Hi. Since latest spotify app update (7.5.0.1023) i can't display my Playlists no more into BMW idrive Spotify App. It just displays a message like "loading in progress" but nothing happens...
Music Fan
1269 Views
6 replies
0 likes
How do I change my profile pic? Been trying to find a way for ages...
How do I change my profile pic? Been trying to find a way for ages...
Regular
532 Views
1 replies
0 likes
-Im using Spotify Premium as well as an Iphone 6 and a Macbook air First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created a playlist with the local song. Next, I made sure my wifi was the same...
-Im using Spotify Premium as well as an Iphone 6 and a Macbook air First, I downloaded a song onto my itunes from my laptop, then I checked my local files for the song and created ...
Roadie
796 Views
3 replies
0 likes
What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority? Something I have to fix on my end? Thanks for any ...
What I mean is why can't we drag the indicator showing where we are in the song from the lock screen, like we can for Apple's Music app? Is this Apple's policy? Spotify not considering it a priority?...
Newbie
1959 Views
2 replies
0 likes
After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated.How do I fix this?
After my album ends Spotify continues to play music based on the album. And yes my autoplay is off and I just updated. How do I fix this?
Casual Listener
756 Views
2 replies
1 likes
I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried again and the same thing happened but my bank says th...
I lost my debit card and had to cancel it therefore my Spotify payment didn't go through, my new card has arrived and spotify is telling my something went wrong when I put my details in so I tried ag...
Music Fan
671 Views
1 replies
0 likes
I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?
I'm being charged for Spotify premium but only allowed to used Spotify free even when I'm logged in. How to fix this?
Music Fan
520 Views
1 replies
0 likes
Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they were no longer downloaded and were loading off the...
Yesterday I upgraded my account to premium, and downloaded songs on my library. Today, I opened the app in an area of bad coverage for mobile data, and the songs took a long time to load because they...
Roadie
925 Views
3 replies
0 likes
Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one
Is there anyway you could delete all your saved songs, albums, playlists, etc... simultaneously? I have a little bit too much to go one by one
Spotify Star
760 Views
1 replies
0 likes
One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and deleted? It was great to have an eclectic mix at th...
One of my favorite features in running mode was being able to select a "recommended for you" playlist that you could set the BPM to. Now I can't find it. Did that get moved over to Nike Run Club and ...
Newbie
1030 Views
3 replies
3 likes
When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my playlists do the opposite. I would press next and it ski...
When I disable shuffle on my Spotify on iOS it should play songs from the top down in order. Pressing next skips to the next song below clicking previous for the song above. However, some of my...
Casual Listener
680 Views
2 replies
0 likes
I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music??Please help.P/S : my data connectivity is strong, I ca...
I can only use Spotify when I'm using Wifi. When I switch to data (3G/4G), it says Spotify is Offline. So I pay the subscription fee every month and you're telling me I need Wifi to stream music?? ...
Moderator
1025 Views
1 replies
0 likes
De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado
De um tempo pra cá sempre que termina uma playlist minha começa uma radio dela. Tem como evitar que isso aconteça? obrigado
Spotify Star
542 Views
1 replies
0 likes
I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished.I don't have the repeat button on, and previous to the recent update it would simply stop when done. Now however, it immed...
I have a playlist of 5 songs I like to listen to getting ready. I don't want these to repeat, I want them to stop when finished. I don't have the repeat button on, and previous to the recent updat...
Not applicable
733 Views
2 replies
2 likes
Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt.Ist es möglich eine alte Version zu Installieren?
Ich habe meiner Tochter ein iPhone 4 besorgt welches sich nicht auf IOS 8 upgraden lässt da Apple dieses nicht mehr unterstützt. Ist es möglich eine alte Version zu Installieren?
397 Views
0 replies
0 likes
