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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30970 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95641 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1045 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293988 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123893 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify in German????

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists show up in German, lots of trance and just stuff I d...

Casual Listener

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists s...

Teisharocz

Casual Listener

11908 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Volume changing when switching apps

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headphones and when i switch back to Spotify or my message...

Casual Listener

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headpho...

Simpppa

Casual Listener

1843 Views

2 replies

0 likes

T
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  • 2 replies
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Buzz followed by pause

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for a second and then it comes back. Anyone else exper...

Casual Listener

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for...

Krdub33

Casual Listener

526 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps crashing after Version 7.5.0 Update

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can someone help with this please?

Newbie

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can...

adriank1410

Roadie

709 Views

1 replies

0 likes

Crash
  • 709 Views
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Solved!! Timer

Hello,Does anyone know if the timer can be made to stay on during an entire song on an Apple device? It does stay on the whole song on my Android, but I just got an IPod touch and the timer keeps disappearing. I am a Spin instructor and desparately n...

Casual Listener

Hello, Does anyone know if the timer can be made to stay on during an entire song on an Apple device?  It does stay on the whole song on my Android, but I just got an IPod touch and the timer k...

adriank1410

Roadie

910 Views

3 replies

0 likes

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minhas músicas salvas não vão automaticamente para "artistas"

Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?

Casual Listener

Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?

jayfhany

Casual Listener

451 Views

2 replies

0 likes

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Home & Lock button music interference

When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.

Newbie

When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.

ToolboxT

Roadie

1354 Views

1 replies

0 likes

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  • 1 replies
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Mobile App Sort and Search

Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders the other search results and not all the songs I'v...

Newbie

Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders...

ToolboxT

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

iPod touch timer font size?

Hi!Is there any way to make the font size larger on the timer numbers on an Ipod touch? I've already changed the font size setttings in the Ipod....TIA!

Casual Listener

Hi! Is there any way to make the font size larger on the timer numbers on an Ipod touch?  I've already changed the font size setttings in the Ipod....TIA! 

ToolboxT

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Unplayable songs

How come I can't play some songs on Spotify it just says that I can't

Casual Listener

How come I can't play some songs on Spotify it just says that I can't

ToolboxT

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Logged out and set Offline Playlist to not available

Hi all,Yesterday in the evening, I've listened ro my Offline-Albums (fully marked as green/offline). Over Night, my Iphone 5 was completely switched off. This morning, after starting the phone, my Spotify-Account was logged off (username and PW requi...

Regular

Hi all, Yesterday in the evening, I've listened ro my Offline-Albums (fully marked as green/offline). Over Night, my Iphone 5 was completely switched off. This morning, after starting the phone, my ...

ToolboxT

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

App Restarts

HI, I have spotify premium, and i am having a recurring issue with the app restarting when playing my offline playlist. It seems to happen after switching between online mode and back to offline. I have reinstalled the a number of times and the probl...

Newbie

HI,   I have spotify premium, and i am having a recurring issue with the app restarting when playing my offline playlist.  It seems to happen after switching between online mode and back ...

ToolboxT

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Discover Weekly Playlist downloads

Hi There, I automatically download all the songs from my Discover Weekly playlist to my iphone but I don't save them to my library. I assumed they would be saved in my downloaded section but I don't see them there. Are they hidden somewhere else that...

Casual Listener

Hi There, I automatically download all the songs from my Discover Weekly playlist to my iphone but I don't save them to my library. I assumed they would be saved in my downloaded section but I don't ...

ToolboxT

Roadie

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
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Solved!! Discover Weekly and Private Mode

Hi there,I've seen conflicting answers on whether or not private mode means Spotify doesn't pay attention to your listening history.In an article a Spotify representative said"Use “private mode” if you don’t want Spotify to pay attention. “Maybe your...

Regular

Hi there, I've seen conflicting answers on whether or not private mode means Spotify doesn't pay attention to your listening history. In an article a Spotify representative said "Use “privat...

ledgeja

Regular

1522 Views

5 replies

0 likes

  • 1522 Views
  • 5 replies
  • 0 likes

Playlists wont load on BMW App

Hi everyone,since two releases ago, i am not able to load the playlists on my BMW iDrive anymore, it just says "loading, please wait..." Is this a known issue ? I tried reinstalling the App, didn't solve the issue. Device: iPhone 6s, latest iOS

Newbie

Hi everyone, since two releases ago, i am not able to load the playlists on my BMW iDrive anymore, it just says "loading, please wait..." Is this a known issue ?   I tried reinstalling the Ap...

494 Views

0 replies

2 likes

  • 494 Views
  • 0 replies
  • 2 likes

Spotify is Playing the Wrong Song

Whenever I finish with a song queue, whether it be in a playlist or not, it sends me to some random song from the same or similar genre. Quite simply I just want to be able to finish a playlist and trust that the music will stop as well. Any advice, ...

Newbie

Whenever I finish with a song queue, whether it be in a playlist or not, it sends me to some random song from the same or similar genre. Quite simply I just want to be able to finish a playlist and t...

Goslopo

Roadie

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Higher use of data traffic

Hi,I've been using Spotify on my iPhone for years but suddenly it uses up data faster than normal. I've checked the settings in Spotify and I have the same settings as I've always had, normal sound quality and so on.An hour of streaming Spotify has a...

Newbie

Hi, I've been using Spotify on my iPhone for years but suddenly it uses up data faster than normal. I've checked the settings in Spotify and I have the same settings as I've always had, normal sou...

engljeff

Casual Listener

548 Views

1 replies

1 likes

  • 548 Views
  • 1 replies
  • 1 likes

Solved!! Family subscription

So i have a regular premium subscription in my accaunt with my card and i want to get the family subscription. Should a log out of the regular? Or i can change without stopping my regular subscription??

Newbie

So i have a regular premium subscription in my accaunt with my card and i want to get the family subscription. Should a log out of the regular? Or i can change without stopping my regular subscriptio...

Maxim

Spotify Star

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Daily Mixes Error

Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm using the Spotify app on an iPhone 6s plus with ISO 10.2...

Casual Listener

Hi my daily mixes recently updated and gave me new ones but when I go to play them I'm getting a error message x I can play daily mix 2 & 3 as they were the only ones I had until recently x I'm u...

misslcurrens

Casual Listener

2183 Views

4 replies

0 likes

daily
Daily Mixes
mixes
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  • 4 replies
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