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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

  • 37298 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPad is unavailable for listening on remotely after pausing from Mac when iPad is in locked screen

Hi, I have a problem: - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver.- everything is fully operational unless I pause playback remotely from Mac after iPad gets to lock screen- iPad goes into statu...

Casual Listener

Hi,   I have a problem:   - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver. - everything is fully operational unless I pause playback...

dododod

Casual Listener

3855 Views

11 replies

7 likes

  • 3855 Views
  • 11 replies
  • 7 likes

I can't make discover weekly playlist public anymore

I just can't seem to find that option in the dropdown menu. I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Casual Listener

I just can't seem to find that option in the dropdown menu.  I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Hypnofobia

Casual Listener

516 Views

1 replies

0 likes

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  • 1 replies
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Premium Problem

I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all asking me to get Premium. I'm driving my Dad and I...

Casual Listener

I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all...

Idontgiveafart

Casual Listener

443 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lock Available Offline Button?

Hey,Not so sure if this should go here so let me know otherwise.I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my mobile data I download my playlists, however it's really ...

Casual Listener

Hey, Not so sure if this should go here so let me know otherwise. I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my ...

makertech81

Regular

529 Views

1 replies

1 likes

  • 529 Views
  • 1 replies
  • 1 likes

Skip/search functions tracking to opposite song.

When using the the skip/search buttons or when swiping, Spotify goes to the opposite track I intended it to go to. Example: I am listening to track 2 in a playlist but want to skip to track 3, when I hit the skip forward button or swipe to left, spot...

Casual Listener

When using the the skip/search buttons or when swiping, Spotify goes to the opposite track I intended it to go to.   Example: I am listening to track 2 in a playlist but want to skip to track ...

jakemmmm

Casual Listener

735 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Radio Starting Over Queue

I'm a premium user, and starting a week or so ago, when I select a song and queue multiple others, the Spotify radio playlist for the first song selected overrides my queue. I'm not selecting the radio capability; in fact the radio starts up even whe...

Casual Listener

I'm a premium user, and starting a week or so ago, when I select a song and queue multiple others, the Spotify radio playlist for the first song selected overrides my queue. I'm not selecting the rad...

davreed

Casual Listener

581 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

playlist

I have a playlist that i play at night when i sleep, and i expect it to turn off once the playlist is over. But i will wake up in the middle of the night and it is playing something with songs i've never heard and it says the name of my playlist and ...

Newbie

I have a playlist that i play at night when i sleep, and i expect it to turn off once the playlist is over. But i will wake up in the middle of the night and it is playing something with songs i've n...

kat315

Newbie

623 Views

2 replies

0 likes

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  • 2 replies
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new iPhone - cannot log in with existing account

Can somebody tell me how I can log into my account with a new iphone ? I have a premium account and cannot access to it with my new iphone receiving a message that this account is already in use... Even with an invitation as a family member it does n...

Casual Listener

Can somebody tell me how I can log into my account with a new iphone ? I have a premium account and cannot access to it with my new iphone receiving a message that this account is already in use... E...

Richard63

Casual Listener

517 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cannot cast from iPhone to Chromecast 2

Spotify for iOS version 7.5.0.1023Chromecast 2 firmware 1.22.78337iPhone 7 I cannot cast Spotify from iPhone 7 to Chromecast 2. When I select Google Cast in the Spotify app, my TV screen turns all black (no Spotify logo or anything) with no music pla...

Casual Listener

Spotify for iOS version 7.5.0.1023 Chromecast 2 firmware 1.22.78337 iPhone 7   I cannot cast Spotify from iPhone 7 to Chromecast 2. When I select Google Cast in the Spotify app, my TV screen...

Julian

Moderator

2191 Views

3 replies

0 likes

iOS
Mobile
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  • 3 replies
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Spotify Auto-Playing Songs

Hi everyone,First of all... I HAVE PREMIUM!Right, a while ago I created a folder in Spotify which includes all my downloaded playlists to listen to "on the go".So when you select this folder there's an option at the top (called "all songs") to listen...

Casual Listener

Hi everyone, First of all... I HAVE PREMIUM! Right, a while ago I created a folder in Spotify which includes all my downloaded playlists to listen to "on the go". So when you select this folder th...

525 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Deleted waiting list keeps coming back

I added an album with the best of the 80's to my waiting list recently, but didn't play through it entirely. After clearing the list and playing other playlists, the 80's keep returning to my waitinglist and can't be removed from my iPhone 5s. If I w...

Newbie

I added an album with the best of the 80's to my waiting list recently, but didn't play through it entirely. After clearing the list and playing other playlists, the 80's keep returning to my waiting...

469 Views

0 replies

2 likes

  • 469 Views
  • 0 replies
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someone help me

I was trying to listen to some music and this popped up why can't I listen to them?

Casual Listener

I was trying to listen to some music and this popped up why can't I listen to them?

Kioki666

Casual Listener

833 Views

6 replies

0 likes

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  • 6 replies
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Playlist plays in the wrong order

Hello,after updating the iOS app to the 7.4.0 version (and 7.5.0 as well), my playlist keeps playing in the wrong order if I sort it by artist or recently added, while if I sort it by custom or by title the songs' reproduction is perfectly ordered.Of...

Newbie

Hello, after updating the iOS app to the 7.4.0 version (and 7.5.0 as well), my playlist keeps playing in the wrong order if I sort it by artist or recently added, while if I sort it by custom&n...

cabaynes

Music Fan

2544 Views

1 replies

1 likes

  • 2544 Views
  • 1 replies
  • 1 likes

Solved!! Spotify in German????

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists show up in German, lots of trance and just stuff I d...

Casual Listener

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists s...

Teisharocz

Casual Listener

11987 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Volume changing when switching apps

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headphones and when i switch back to Spotify or my message...

Casual Listener

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headpho...

Simpppa

Casual Listener

1873 Views

2 replies

0 likes

T
  • 1873 Views
  • 2 replies
  • 0 likes

Buzz followed by pause

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for a second and then it comes back. Anyone else exper...

Casual Listener

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for...

Krdub33

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Spotify keeps crashing after Version 7.5.0 Update

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can someone help with this please?

Newbie

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can...

adriank1410

Roadie

719 Views

1 replies

0 likes

Crash
  • 719 Views
  • 1 replies
  • 0 likes

Solved!! Timer

Hello,Does anyone know if the timer can be made to stay on during an entire song on an Apple device? It does stay on the whole song on my Android, but I just got an IPod touch and the timer keeps disappearing. I am a Spin instructor and desparately n...

Casual Listener

Hello, Does anyone know if the timer can be made to stay on during an entire song on an Apple device?  It does stay on the whole song on my Android, but I just got an IPod touch and the timer k...

adriank1410

Roadie

957 Views

3 replies

0 likes

  • 957 Views
  • 3 replies
  • 0 likes