Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44314 Views

44 replies

10 likes

  • 44314 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110168 Views

116 replies

13 likes

Other
  • 110168 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1700 Views

0 replies

0 likes

iOS
  • 1700 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302303 Views

62 replies

16 likes

  • 302303 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128203 Views

19 replies

38 likes

  • 128203 Views
  • 19 replies
  • 38 likes

Solved!! Feedback Request: iOS Offline Issues

Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks m...

Spotify

Hello everyone! Spotify here.   We are looking into customer reports about issues with offlined playlists on iOS devices (music which is downloaded to your phone so you can play without an i...

3Ni

Music Fan

88432 Views

506 replies

3 likes

  • 88432 Views
  • 506 replies
  • 3 likes

missing albums and artist

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist sections were empty.I have to search in the long list of songs ...

Newbie

I´m spotify premium user, I´ve download a lot of songs, also saving albums and artist of each song, for playing on offline mode. Suddenly with an IOS update (iphone 6s) albums and artist section...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

DUVIDA SOBRE CONTA PREMIUN

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber como acesso minha conta sem estar conectada no Fac...

Newbie

Boa noite, minha primeira dúvida é sobre a vinculação com o Facebook, minha conta do Spotify é vinculada ao Facebook, porém no meu computador do trabalho o acesso ao Facebook é restrito, queria saber...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Using Spotify via iPhone in the car

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second then pauses itself. I've tried uninstalling and reins...

Newbie

Hi, up until yesterday I could go to the next song in my playlist using a specific button on my car dash. Now when I want to skip to the next song, when I press it the next song plays for a second th...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
  • 0 likes

Superuser Contribution Partially Downloaded songs

It started a few updates ago and it seems like it is getting worse with each update. So I download albums to listen to in Offline mode. (The main reason I have the premium service) In the FAQ's I see that it says to toggle Offline mode to remedy this...

Newbie

It started a few updates ago and it seems like it is getting worse with each update.   So I download albums to listen to in Offline mode. (The main reason I have the premium service)   ...

MonicaM_Bogota

Roadie

1621 Views

1 replies

1 likes

  • 1621 Views
  • 1 replies
  • 1 likes

play song on playlist then goes to a playlist that I wasn't playing from

When ever I play a song on my playlist it sometimes goes to a song that's not even on my playlist and I don't know how to get rid of this it also happens when I try to find a new song

Newbie

When ever I play a song on my playlist  it sometimes goes to a song that's not even on my playlist  and I don't know how to get rid of this it also happens when I try to find a new song&nb...

rbwestmoreland

Newbie

624 Views

2 replies

1 likes

  • 624 Views
  • 2 replies
  • 1 likes

Transfer playlists?

I bought a new iPhone but my playlists from last iPhone didn't transfer

Newbie

I bought a new iPhone but my playlists from last iPhone didn't transfer

tomas10

Gig Goer

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Speaker connection not working

Hi I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, there is no issue, i can easily find and connect to the speak...

Newbie

Hi   I am trying to connect Spotify to my Airport Extreme, but even though i am connected to the network, i cannot seem to find the speakers in the device list. When i try with my iPhone 6s, t...

Hubo

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Won't let me log in on iPad

It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop

Newbie

It keeps saying I already created an account with the email. But I can log in just fine on my iPhone and laptop   

Maxim

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Discover Weekly hasn't updated in months

I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016.Please help.

Newbie

I tired logging in and out, following and unfollowing. Turning my phone off and on. It hasn't updated since 2016. Please help.

Maxim

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

settings

How do I get to settings/preferences on my iPhone so I can change the sound quality?

Newbie

How do I get to settings/preferences on my iPhone so I can change the sound quality?  

ErikG

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Runkeeper / playlists stop after three songs

Hi everybody,I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the third song. (Spotify even looks like it was playing. Au...

Newbie

Hi everybody, I use Spotify Running playlists together with Runkeeper. Everything worked ok, until three or four weks ago (except for "Detect tempo"). But since then, the playlists stop after the ...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

SONOS Connect

Hello, up till recently I have very been able to use the Spotify app to control my Sonos speakers. However recently when I select a sonos speaker from the devices menu it hangs and doesn't connect, has anyone had this?I have tried uninstalling etc .....

Casual Listener

Hello, up till recently I have very been able to use the Spotify app to control my Sonos speakers. However recently when I select a sonos speaker from the devices menu it hangs and doesn't connect, h...

Miggyluv

Regular

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect for Pioneer

Receiver streaming is no longer working, from Ipad air(updated) or android Samsung tab 3. My runing premium cannot use spotify connect since a few days. This was running fine for my Pionneer sc 2023, still found as device by the app. But the app conn...

Casual Listener

Receiver streaming is no longer working, from Ipad air(updated) or android Samsung tab 3. My runing premium cannot use spotify connect since a few days. This was running fine for my Pionneer sc 2023,...

Bandar

Casual Listener

8460 Views

5 replies

0 likes

No Spotify Connect
Pioneer
  • 8460 Views
  • 5 replies
  • 0 likes

iPad is unavailable for listening on remotely after pausing from Mac when iPad is in locked screen

Hi, I have a problem: - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver.- everything is fully operational unless I pause playback remotely from Mac after iPad gets to lock screen- iPad goes into statu...

Casual Listener

Hi,   I have a problem:   - I setup remote connection so I can control playback remotely from my Mac and use iPad as receiver. - everything is fully operational unless I pause playback...

dododod

Casual Listener

3905 Views

11 replies

7 likes

  • 3905 Views
  • 11 replies
  • 7 likes

I can't make discover weekly playlist public anymore

I just can't seem to find that option in the dropdown menu. I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Casual Listener

I just can't seem to find that option in the dropdown menu.  I've tried checking on both of my iOs devices and neither show the option. I have iPad pro and iPhone 7 with thr latest software

Hypnofobia

Casual Listener

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Premium Problem

I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all asking me to get Premium. I'm driving my Dad and I...

Casual Listener

I already have Spotify Premium on other devices every time I login, but after I downloaded the app onto my new iPhone, Premium won't play. I get five songs at most, and then three ads, ironically all...

Idontgiveafart

Casual Listener

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

Lock Available Offline Button?

Hey,Not so sure if this should go here so let me know otherwise.I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my mobile data I download my playlists, however it's really ...

Casual Listener

Hey, Not so sure if this should go here so let me know otherwise. I really love Spotify but one really annoying issue on iOS is the big "available offline" button, because I don't want to use my ...

makertech81

Regular

541 Views

1 replies

1 likes

  • 541 Views
  • 1 replies
  • 1 likes

Skip/search functions tracking to opposite song.

When using the the skip/search buttons or when swiping, Spotify goes to the opposite track I intended it to go to. Example: I am listening to track 2 in a playlist but want to skip to track 3, when I hit the skip forward button or swipe to left, spot...

Casual Listener

When using the the skip/search buttons or when swiping, Spotify goes to the opposite track I intended it to go to.   Example: I am listening to track 2 in a playlist but want to skip to track ...

jakemmmm

Casual Listener

746 Views

2 replies

0 likes

  • 746 Views
  • 2 replies
  • 0 likes