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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74633 Views
  • 16 replies
  • 37 likes
  • 74633 Views
  • 16 replies
  • 37 likes

Songs do not play in order

Hello,Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically despite they are not in the song list. I turned back o...

  • Newbie
  • Hello, Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically d...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Songs within a playlist search don't play in order

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, noticed today, didn't happen as of last night.

  • Newbie
  • I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, notic...
  • 359 Views
  • 0 replies
  • 2 likes
  • 359 Views
  • 0 replies
  • 2 likes

Solved!! Spotify stops when opening Whatsapp

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?

  • Casual Listener
  • Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me? 
  • Hubo
  • Community Legend
  • 114862 Views
  • 3 replies
  • 2 likes
  • 114862 Views
  • 3 replies
  • 2 likes

Superuser Contribution Offline Local Files

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the playlist containing this song for Offline Sync." When...

  • Newbie
  • I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the pl...
  • Erika
  • Roadie
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

30minutes free ad free music

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

  • Newbie
  • It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free
  • Hubo
  • Community Legend
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

  • Casual Listener
  • When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks
  • prizz
  • Casual Listener
  • 1378 Views
  • 2 replies
  • 0 likes
  • 1378 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

  • Newbie
  • If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.
  • nsmith1
  • Roadie
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

  • Casual Listener
  • Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

  • Newbie
  • Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...
  • 426 Views
  • 0 replies
  • 1 likes
  • 426 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

  • Casual Listener
  • High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...
  • Bribou
  • Casual Listener
  • 753 Views
  • 3 replies
  • 0 likes
  • 753 Views
  • 3 replies
  • 0 likes

Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

  • Newbie
  • Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...
  • Hubo
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

Profile picture

How do you change your profile picture on iPhone?

  • Newbie
  • How do you change your profile picture on iPhone?
  • kpmarvinney
  • Casual Listener
  • 514 Views
  • 2 replies
  • 0 likes
  • 514 Views
  • 2 replies
  • 0 likes

Cannot log in on iPhone app at all!

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

  • Casual Listener
  • Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Songs skipping after 10 seconds and stoping at 1 sec on ipad

Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...

  • Newbie
  • Hey I have probably the last iPad before air came out  never had any problems like this since I installed  the app  it skips songs I selected to start with  at the 10 sec mark whe...
  • 500 Views
  • 0 replies
  • 0 likes
  • 500 Views
  • 0 replies
  • 0 likes

Spotify is killing my wifi connection on iPad

Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...

  • Newbie
  • Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...
  • Joffrey83
  • Newbie
  • 1238 Views
  • 3 replies
  • 0 likes
  • 1238 Views
  • 3 replies
  • 0 likes

Help

Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...

  • Newbie
  • Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...
  • Jacob
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?

  • Casual Listener
  • Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?
  • Leandrodelvalhe
  • Casual Listener
  • 754 Views
  • 2 replies
  • 0 likes
  • Download error
    music
    Offline download
  • 754 Views
  • 2 replies
  • 0 likes

iPad app keeps crashing!

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...

  • Regular
  • Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...
  • Daniel66spotify
  • Newbie
  • 8679 Views
  • 21 replies
  • 0 likes
  • 8679 Views
  • 21 replies
  • 0 likes