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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44327 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110187 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1702 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302307 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128210 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Radio Starting Over Queue

I'm a premium user, and starting a week or so ago, when I select a song and queue multiple others, the Spotify radio playlist for the first song selected overrides my queue. I'm not selecting the radio capability; in fact the radio starts up even whe...

Casual Listener

I'm a premium user, and starting a week or so ago, when I select a song and queue multiple others, the Spotify radio playlist for the first song selected overrides my queue. I'm not selecting the rad...

davreed

Casual Listener

597 Views

2 replies

0 likes

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playlist

I have a playlist that i play at night when i sleep, and i expect it to turn off once the playlist is over. But i will wake up in the middle of the night and it is playing something with songs i've never heard and it says the name of my playlist and ...

Newbie

I have a playlist that i play at night when i sleep, and i expect it to turn off once the playlist is over. But i will wake up in the middle of the night and it is playing something with songs i've n...

kat315

Newbie

638 Views

2 replies

0 likes

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  • 2 replies
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new iPhone - cannot log in with existing account

Can somebody tell me how I can log into my account with a new iphone ? I have a premium account and cannot access to it with my new iphone receiving a message that this account is already in use... Even with an invitation as a family member it does n...

Casual Listener

Can somebody tell me how I can log into my account with a new iphone ? I have a premium account and cannot access to it with my new iphone receiving a message that this account is already in use... E...

Richard63

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
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Cannot cast from iPhone to Chromecast 2

Spotify for iOS version 7.5.0.1023Chromecast 2 firmware 1.22.78337iPhone 7 I cannot cast Spotify from iPhone 7 to Chromecast 2. When I select Google Cast in the Spotify app, my TV screen turns all black (no Spotify logo or anything) with no music pla...

Casual Listener

Spotify for iOS version 7.5.0.1023 Chromecast 2 firmware 1.22.78337 iPhone 7   I cannot cast Spotify from iPhone 7 to Chromecast 2. When I select Google Cast in the Spotify app, my TV screen...

Julian

Moderator

2207 Views

3 replies

0 likes

iOS
Mobile
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Spotify Auto-Playing Songs

Hi everyone,First of all... I HAVE PREMIUM!Right, a while ago I created a folder in Spotify which includes all my downloaded playlists to listen to "on the go".So when you select this folder there's an option at the top (called "all songs") to listen...

Casual Listener

Hi everyone, First of all... I HAVE PREMIUM! Right, a while ago I created a folder in Spotify which includes all my downloaded playlists to listen to "on the go". So when you select this folder th...

531 Views

0 replies

0 likes

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Deleted waiting list keeps coming back

I added an album with the best of the 80's to my waiting list recently, but didn't play through it entirely. After clearing the list and playing other playlists, the 80's keep returning to my waitinglist and can't be removed from my iPhone 5s. If I w...

Newbie

I added an album with the best of the 80's to my waiting list recently, but didn't play through it entirely. After clearing the list and playing other playlists, the 80's keep returning to my waiting...

477 Views

0 replies

2 likes

  • 477 Views
  • 0 replies
  • 2 likes

someone help me

I was trying to listen to some music and this popped up why can't I listen to them?

Casual Listener

I was trying to listen to some music and this popped up why can't I listen to them?

Kioki666

Casual Listener

874 Views

6 replies

0 likes

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Playlist plays in the wrong order

Hello,after updating the iOS app to the 7.4.0 version (and 7.5.0 as well), my playlist keeps playing in the wrong order if I sort it by artist or recently added, while if I sort it by custom or by title the songs' reproduction is perfectly ordered.Of...

Newbie

Hello, after updating the iOS app to the 7.4.0 version (and 7.5.0 as well), my playlist keeps playing in the wrong order if I sort it by artist or recently added, while if I sort it by custom&n...

cabaynes

Music Fan

2556 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Spotify in German????

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists show up in German, lots of trance and just stuff I d...

Casual Listener

I have an iPhone 6 and just downloaded the Spotify app. For some reason it's in German. German commercials, too many European song suggestions and not enough indie us music. Also loads of playlists s...

Teisharocz

Casual Listener

12058 Views

3 replies

0 likes

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Solved!! Volume changing when switching apps

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headphones and when i switch back to Spotify or my message...

Casual Listener

So everytime I listen to music on my iPhone 6s on Spotify and open another app (eg. Hearthstone, Pokemon Go etc.) the volume goes down a lot. It goes down so much it's not enough on max on my headpho...

Simpppa

Casual Listener

1898 Views

2 replies

0 likes

T
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Buzz followed by pause

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for a second and then it comes back. Anyone else exper...

Casual Listener

This just started this week. When I am in the car and am streaming Spotify, every now and again I get a loud buzz sound followed by what seems like a pause or skip on the track. I just lose sound for...

Krdub33

Casual Listener

558 Views

2 replies

0 likes

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  • 2 replies
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Spotify keeps crashing after Version 7.5.0 Update

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can someone help with this please?

Newbie

I just updated the spotify app on my iphone to the latest version 7.5.0 yesterday and since then, every time I tried to play a song the app crashes. Is this instability due to the latest version? Can...

adriank1410

Roadie

728 Views

1 replies

0 likes

Crash
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Solved!! Timer

Hello,Does anyone know if the timer can be made to stay on during an entire song on an Apple device? It does stay on the whole song on my Android, but I just got an IPod touch and the timer keeps disappearing. I am a Spin instructor and desparately n...

Casual Listener

Hello, Does anyone know if the timer can be made to stay on during an entire song on an Apple device?  It does stay on the whole song on my Android, but I just got an IPod touch and the timer k...

adriank1410

Roadie

983 Views

3 replies

0 likes

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  • 3 replies
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minhas músicas salvas não vão automaticamente para "artistas"

Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?

Casual Listener

Tenho o spotify premium e quando salvo alguma música, ela não vai para a pasta "artistas" automaticamente, lá ficam só os artistas que sigo. Como reparar isso?

jayfhany

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
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Home & Lock button music interference

When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.

Newbie

When I push the home button on my locked iphone or lock my iphone while music is playing. The music skips back a split second.

ToolboxT

Roadie

1383 Views

1 replies

0 likes

  • 1383 Views
  • 1 replies
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Mobile App Sort and Search

Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders the other search results and not all the songs I'v...

Newbie

Whenever I search for a song and play one, it only plays that one and shuffles through any of the other search results even after I cancel out the search. I've tried re-shuffling but it just reorders...

ToolboxT

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

iPod touch timer font size?

Hi!Is there any way to make the font size larger on the timer numbers on an Ipod touch? I've already changed the font size setttings in the Ipod....TIA!

Casual Listener

Hi! Is there any way to make the font size larger on the timer numbers on an Ipod touch?  I've already changed the font size setttings in the Ipod....TIA! 

ToolboxT

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Unplayable songs

How come I can't play some songs on Spotify it just says that I can't

Casual Listener

How come I can't play some songs on Spotify it just says that I can't

ToolboxT

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes