iOS (iPhone, iPad)

iOS app crashing

iPhone 7 iOS 10.1.1IPad Air 2 iOS 10.1.1Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me

Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

Payment error

We payed already 2 times but premium didn't activate.

Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

Spotify uses too much mobile data

Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, although I did not play much more than half an hour of not-downl...

Revised T & C showing when I open with my Iphone 6 I read them but not agree button

Superuser Contribution Can't play certain song

Hi,I'm trying to listen to C'mon by Panic! At The Disco and fun. But I can't get it to work. It doesn't show up on Spotify when i search for it and all the links online lead to the same place with the correct album cover but no song in sight. Can som...

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

Can't log into website

I can't log into the app with my email but no the website

Shuffle play

How do you turn shuffle play off without logging out?

"Listened to" doesn't show up on Facebook Activity from Spotify iOS app

Hi all, I'm currently not seeing music played on my iOS Spotify app update on Facebook as "listened to" songs. Only when I use the Mac Spotify app do I see the updates in Facebook Activity. Is that intentional or an issue? Also if it could save the a...

Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

Spotify premium

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

Green "like" button keeps showing after a liked song.

So-- I'm listening to my Radio feed, there's a song playing I actually remember I did like before. Then the song ends. A new song comes to play and I'm like "Did I-- did I like this song?? No way! Go away!"In this case the "dislike" button does not a...

Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

Iphone 6 Spotify playlist Reverse Order

Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a Sort By options menu and you can select sort by recently added.

Over charged

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

it won't let me search who i want to collaborate my playlist with it won't let me search anyone

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do