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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31029 Views

40 replies

9 likes

  • 31029 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95667 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1048 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294003 Views

60 replies

15 likes

  • 294003 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123903 Views

19 replies

38 likes

  • 123903 Views
  • 19 replies
  • 38 likes

Recovering Playlists

1. Log on to Spotify on a web browser2. There will be a "Recover Playlists" tab and go to that.3. There will be a list of playlist that were deleted and just click the option for "recover"

Casual Listener

1. Log on to Spotify on a web browser 2. There will be a "Recover Playlists" tab and go to that. 3. There will be a list of playlist that were deleted and just click the option for "recover"

MartinStoichkov

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Solved!! Unable to log in

I have attempted to log into my account using my new iphone 7 via the Spotify app. I click LOG IN but receive a message to say I already have an account with the email address. (Please note: I am not selecting sign up) I logged out of Spotify with my...

Casual Listener

I have attempted to log into my account using my new iphone 7 via the Spotify app. I click LOG IN but receive a message to say I already have an account with the email address. (Please note: I am not...

Quinlan38

Casual Listener

627 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How to avoid spotify to play a radio after playlist is finished

Recently Spotify starts playing a radio based on my favorite playlist when this playlist is finished and the repeat function is switched off. How can I turn that feature off. It annoys me.

Music Fan

Recently Spotify starts playing a radio based on my favorite playlist when this playlist is finished and the repeat function is switched off. How can I turn that feature off. It annoys me.

mausi121

Music Fan

945 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Discover Weekly

I understand that Dicsover Weekly is based on your listening history.When private mode is on is your listening history switched off?ThanksJames

Regular

I understand that Dicsover Weekly is based on your listening history. When private mode is on is your listening history switched off? Thanks James

MartinStoichkov

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app can't find playlists

Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again without any result. At home, my iPad didn't have the ...

Music Fan

Yesterday morning I suddently had problems with Spotify on my iPhone. I use it every day in my car, and have a lot of playlists. The app didn't show any playlists - I tried to log out and in again wi...

Oldracer85

Newbie

5688 Views

9 replies

0 likes

  • 5688 Views
  • 9 replies
  • 0 likes

Solved!! Radio switching to one genre only!! Help with radio genre influence!!

I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. After a few songs from Jimi Hendrix, BOC and Dio were t...

Regular

I made a playlist that has an equal number of songs from each genre that I like (hip-hop, country, rock). I then played this playlist in radio and started liking and thumbing down certain songs. Afte...

jean3601

Community Legend

1407 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Offline musics gone

All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it

Newbie

All my musics that i've downloaded are not playing and they tell me that i have to download the music to play it

MonicaM_Bogota

Roadie

468 Views

1 replies

1 likes

  • 468 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hola, necesito ayuda!

Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo

Visitor

Quiero cerrar mi cuenta d facebook, pero si la cierro, no puedo iniciar sesion en spotify, como puedo cambiar la forma de iniciar sesion, para ingresar con mi correo

MonicaM_Bogota

Roadie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Unable to sync desktop local files to iPhone

I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified:(i) Create a playlist(ii) Add the tracks to the playlist on the desktop app(iii) On the iPhone app, go to the new playlist a...

Newbie

I'm trying to add some local files to my Spotify to be available for playback on my phone. I followed the procedure specified: (i) Create a playlist (ii) Add the tracks to the playlist on the deskt...

607 Views

0 replies

0 likes

iPhone 6s+
Iphone and PC
Local files for Spotify Mobile
Premium user
  • 607 Views
  • 0 replies
  • 0 likes

Import local music to phone

So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or something to add them to my phone the playlist looks blan...

Newbie

So I have been trying to sync some of my local files of artist that are not on Spotify that I own on to my phone. They show up on Spotify on my PC but then whenever I try to make a playlist or someth...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums in playlist do not play in order

I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. This is not an issue on my desktop app. I've also deleted a...

Newbie

I have Spotify Premium. On my iPhone app, the albums in my playist do not play in the correct order unless I have the playlist sorted to Custom. I do not have the shuffle featured turned on. Thi...

MonicaM_Bogota

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify of old 5c iphone stops playing after 8-9 hours of play.

I'm looking for a why to play my playlist 24/7. No matter what I do, my playlist will stop after 8-9 hours of nonstop play. The phone is plugged into charger with full power, and the internet is confirmed to be on when it stops play. The playlist is ...

Casual Listener

I'm looking for a why to play my playlist 24/7.  No matter what I do, my playlist will stop after 8-9 hours of nonstop play.  The phone is plugged into charger with full power, and the inte...

ToolboxT

Roadie

796 Views

6 replies

0 likes

  • 796 Views
  • 6 replies
  • 0 likes

Can't log in

HiI cannot log in on Ap because it says I already have an account on that emailExactly that's why I'm trying to log in !!!!!!!?????

Newbie

Hi I cannot log in on Ap because it says I already have an account on that email Exactly that's why I'm trying to log in !!!!!!!?????

MartinStoichkov

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Solved!! Using too much data

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. Anyone noted this?

Music Fan

Since the Spotify lunch the feature Daily Mix the data usage is getting high, and used 2 GB in only one day, but I'm not using this feature, I'm only listening the songs that there are on my iPhone. ...

jmarciobezerra

Music Fan

10940 Views

8 replies

1 likes

  • 10940 Views
  • 8 replies
  • 1 likes

Different songs playing outside of what was searched in a playlist

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song in the playlist. Using iPhone 6s, most recent update...

Casual Listener

If I search for a specific artist/album in one of my playlists (example, Starred), Spotify used to only play those songs that were searched for. Now it won't? It will go to a completely random song i...

christinah715

Casual Listener

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Spotify uses excessive Cellular Date over Wifi

Hello, I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my iPhone, while connected to Wifi, Spotify is still using my cell...

Casual Listener

Hello,   I have recently signed up for Spotify premium in order to stream my favorite albums, instead of having to sync them to my iPhone 5. I have noticed that while streaming music on my i...

Smifo11

Casual Listener

13736 Views

17 replies

7 likes

data usage
data usage on wifi
on wifi
  • 13736 Views
  • 17 replies
  • 7 likes

Trouble syncing local file songs to iphone

Hello All, I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the computer? I've resort to Youtube videos and read comments an...

Newbie

Hello All,   I've downloaded my playlist from spotify (on both windows laptop and iphone) to play offline but my "local files" that were added to that playlist still requires to sync from the ...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Family subscription, but able to listen only 1

I have family subscription. For me, my son and my wife.My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own fb account. Why do I get my settings and how can I sol...

Casual Listener

I have family subscription. For me, my son and my wife. My son has an iphone but with his subscription I always get my settings and of course I cannot play at the same time. I log on using his own f...

Maxim

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

An error occurred (try again)

Hello,After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, Discover, Radio, Search, Playlists, or my own user profi...

Regular

Hello, After upgrading to Spotify version 7.5.0.1023, I have had numerous issues with connecting, searching, and playing music as a Premium user. No matter what I do, whether it is under Browse, D...

Cavyo4

Regular

1081 Views

1 replies

0 likes

  • 1081 Views
  • 1 replies
  • 0 likes

No premium downloads gone

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Newbie

I have premium and payed up but it playing like a new user on free trial! Am getting very frustrated

Maxim

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes