Help Wizard

Step 1


Being charged more than once.

Being charged more than once.

Hi. I am being charged more than once a month for different spotify accounts. I need to speak with someone because its possible I used it for another account but forgot the log in. How can I get them to stop charging my card? 

1 Reply

Hey @kimbriasimone, welcome to the Spotify Community!


All you need to do is get in contact with Spotify support and provide your payment details and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.


Please let me know if I can help you with anything else! Happy listening 🙂

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