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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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'Local File' folder on iPhone doesn't include all the songs that are downloaded on my phone

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I try adding them to playlists and things on my compu...

Newbie

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I ...

466 Views

0 replies

0 likes

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Spotify Connect for Windows Phone

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer.Que faire?

Casual Listener

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer. Que faire?

275 Views

0 replies

0 likes

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Spotify is running with background app refresch disabled

Hi guys!I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2)I have the background app refresh disabled but when i switch from the spotify app to another one in the multitasking, Spotify continues to play music!Why?Thank you all!

Casual Listener

Hi guys! I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2) I have the background app refresh disabled but when i switch from the spotify app to another one in the mu...

606 Views

0 replies

1 likes

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Listening to artists

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved albums just fine but not by artist anymore. Is there ...

Newbie

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved al...

akrramo

Newbie

356 Views

1 replies

1 likes

  • 356 Views
  • 1 replies
  • 1 likes

family premium

why i cant confirm the invite?i already try it multiple times , i still got same error msg. pls help

Casual Listener

why i cant confirm the invite?🙁🙁i already try it multiple times , i still got same error msg. pls help

_mhicz

Casual Listener

383 Views

2 replies

0 likes

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Chromecast Multiroom Not Connecting in Spotify Connect

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on "Connecting...." This is a new problem, as multiro...

Regular

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on...

444 Views

0 replies

0 likes

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Ipod touch, free memory space and songs not downloading...

I have the latest model of iPod Touch. I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY state that I still have 8gb left of space. So... how can I fix tha...

Visitor

I have the latest model of iPod Touch.   I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY s...

361 Views

0 replies

0 likes

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Local files are counting against my download limit (and are greyed out for the most part) –Iphone 6s

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotify playlist. Then the phone's Spotify app will see that playlist and if ...

Regular

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotif...

miyara

Casual Listener

1228 Views

1 replies

2 likes

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Discover Weekly playlist not updating on iPad

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than playing music from Spotify. I've signed out, quit Spot...

Gig Goer

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than pla...

346 Views

0 replies

0 likes

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ios 10.2 Spotify app keeps playing the same playlist, no matter where I start

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was listening to weeks ago - everytime. Anyone else seeing t...

Casual Listener

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was liste...

nuash

Casual Listener

2566 Views

2 replies

0 likes

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Carplay integration is soul crushing - making life less worth living

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years and love it. It has been my main source of music fo...

Newbie

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years ...

ccolorado22

Newbie

954 Views

3 replies

5 likes

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  • 5 likes

The new UI update

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus.But i have other friends that have The new update on 6s/7plus. I really like The new...

Casual Listener

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus. But i have other friends that...

MattSuda

Spotify Star

2372 Views

4 replies

0 likes

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Problems with Running

Hi,I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-installed the app but still no connection when using ...

Newbie

Hi, I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-...

257 Views

0 replies

0 likes

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Specific Spotify song always starts playing at 2:46 instead of the start

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downloaded, help?

Newbie

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downlo...

ErikG

Roadie

321 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Some downloaded songs have disappeared.

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

Casual Listener

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

mg_alan7

Casual Listener

464 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't recognize wifi

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and back on my phone. I I also uninstalled and reinstall...

Newbie

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and b...

user-removed

Not applicable

11868 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

In Rainbows (iPhone app) won't play; Will on desktop. Ideas?

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop computer app.Any ideas how to get it to work? Anyone ...

Newbie

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop co...

391 Views

0 replies

0 likes

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Some songs will not play on IPhone

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

Newbie

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

286 Views

0 replies

0 likes

  • 286 Views
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