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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241570 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124337 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2946 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307528 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131864 Views

19 replies

38 likes

  • 131864 Views
  • 19 replies
  • 38 likes

Solved!! Old local files, added & now deleted from Macbook Pro playlist, continue to show in iPhone playlist

Hello fellow Spotify people The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI connection to import the Local Files into the playlist on my i...

Casual Listener

Hello fellow Spotify people   The problem is, a year ago I added some Local Files to one of my Playlists on my Macbook Pro. I then 'Downloaded' aka made Available Offline over the same WIFI co...

Timbodhini

Regular

1919 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify doesn't sync with my iPhone 7

Hello, I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firewall is turned off, so that is not the problem. The "offline"...

Casual Listener

Hello,   I have a few local files downloaded to Spotify on my Macbook. All of the local files are working on my Mac. I want to download them to my iPhone, but it doesn't seem to work. My Firew...

Timbodhini

Regular

1034 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Refund

Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my card and now i want my money back

Newbie

Hi i want to get my refund. I register today for a student spotify premium, and i cant even use it because it says that they have to confirm if im a student. And they already charge me $4.99 in my ca...

Maxim

Spotify Star

672 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Red green up down arrows

What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.

Casual Listener

What do those mean on the left side of songs. In a playlist maybe. Also a blue dot.

Theyeti

Casual Listener

20854 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Siri doesn't recognise Spotify

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it it tells me I have no app called Spotify. I've tried sa...

Newbie

Hi I'm sorry for posting here as I know there are other forums for same subject but still been unsuccessful. Siri won't recognise Spotify, it sometimes hears it as spotty five and when I edit it ...

LadenCoder54264

Newbie

1514 Views

1 replies

0 likes

Help iOS iPhone Siri Spotify recognition voice speech ideas apple ios7 upgrade
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Way to prevent duplicates in playlists.

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have no desire to listen too. This defeats the purpose of creating a playlist. Is the...

Newbie

I have the free account and with my playlists ( all of which have more than 15 songs each) and it keeps playing music from the same artist but they are songs that I have  no desire to listen too...

fionaburroughs

Regular

586 Views

1 replies

0 likes

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  • 1 replies
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Help

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

Casual Listener

I try to open spotify on my iphone and it will open up but i cannot tap anything. I have tried waiting it out, deleting and downloading again, and nothing works and i dont know what to do please help.

Parkersmith07

Casual Listener

473 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problems skipping songs

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to

Newbie

Hello. I got problems when i try to skip a song.. it just wont skip sometimes, and also when i try to go back, it just skips forward, and i cant listen to that 1 song i want to 😧

Maria_B

Moderator

553 Views

1 replies

0 likes

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  • 1 replies
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iOS Spotify still crashes while downloading

I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloading starts over from zero.I have uninstalled and rein...

Roadie

I am trying to download music from my Macbook Air Spotify application to my iPod Touch Spotify application. About every 20 seconds, the iOS Spotify app closes, I have to reopen it, and the downloadin...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Spotify crashes while opening

My Spotify is crashing shortly after opening it.I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works

Newbie

My Spotify is crashing shortly after opening it. I tried to install and deinstall it, I started my device new, logged in with a Different account but nothing works

Bittencourt

Spotify Star

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Guarda archivos

E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para eliminar (iPhone ios)

Newbie

E notado que desde que descargue la app ha ido guardando archivos que no se que son, nunca e puesto la opción de disponible sin conexión y aun sigue guardando archivos, por que y como hago para elimi...

383 Views

0 replies

0 likes

  • 383 Views
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Using Control Center while music playing on connected device

Hiwhen I Play music on my iPhone, I can control spotify via the control center, forward songs etc.When connected to another device, e.g. Sound System, the control center won't let me forward songs etc. The control center shows the apple music control...

Visitor

Hi when I Play music on my iPhone, I can control spotify via the control center, forward songs etc. When connected to another device, e.g. Sound System, the control center won't let me forward so...

Spotifyhed

Newbie

4492 Views

4 replies

0 likes

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  • 4 replies
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Spotify mobile keeps pausing: says account used elsewhere

Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been paused because your account is being used somewhere ...

Visitor

Despite multiple re-installs, changing of passwords, logging in and out, and even going online to log out of all devices, the mobile app continues to pause every 30 seconds saying "Spotify has been p...

ersalman

Newbie

2340 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Non Facebook friends missing on iPhone5

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be sending another update soon to resolve this issue? Than...

Music Fan

I just updated the spotify app on my iPhone 5 and all of my friends who do not have Facebook have disappeared from my friends list. I can't find them to share music with them... Will you guys be send...

cmrobertson1

Newbie

20339 Views

108 replies

7 likes

iphone 5
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  • 108 replies
  • 7 likes

Playlist disappeared, can't find it anymore

I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared. I did find it on my phone in my "favorites". however on my computer I cant find it nor it is on my playlist tha...

Newbie

I created a playlist called Hebrew new. and filled it up with songs.. after couple of month of using the playlist it suddenly disappeared.  I did find it on my phone in my "favorites". however ...

Kyra_jiskra5

Newbie

1463 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iOS app not updating to New UI

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom. I have tried logging out and back in, I have also tried un-installing and re-installing the app. ...

Visitor

My Spotify iOS app still has the old design with the hamburger button in the upper left, instead of the new design with the categories along the bottom.    I have tried logging out and ba...

BeatsByKen

Newbie

4616 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Impossible wifi Connect

When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !

Newbie

When I try to open Spotify app it's shutting down immediately but only when I am connected in wifi. When I used 3G it's ok. Please help !

Hubo

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Why aren't my saved albums showing in my songs list?

Help!I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either?The only way to get them to show is if I open Spotify on my laptop and add to My Music that way.Does an...

Newbie

Help! I've been saving songs and albums and they are not showing in the Songs list, only in the Albums list. Also the artists aren't showing either? The only way to get them to show is if I open Sp...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Offline playlists still consume data

I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming. When I go offline they dont use internet, but I cannot use any other spotify functions. Always switching onli...

Regular

I have playlists completely synced to my iphone. When I play them they still load (partly?) from the internet. This is a problem on roaming.  When I go offline they dont use internet, but I ca...

Micho20

Newbie

2322 Views

11 replies

2 likes

  • 2322 Views
  • 11 replies
  • 2 likes

How to not keep getting a deleted playlist

I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or an option to see what music is qued. If I reinstall...

Newbie

I am on an iPad. Deleted a Christmas playlist that I made, and it keeps coming back. Will play one song from other playlists, and back to Christmas HELP. I do not see an option to disable shuffle or ...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes