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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37120 Views

41 replies

10 likes

  • 37120 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102621 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299132 Views

61 replies

16 likes

  • 299132 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125825 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

**bleep** spotify –– local music unavailable

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found dating as far back as 2014, it won't be resolved. I...

Regular

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

i phone 4

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8...Pouvez-vous m'aider?

Casual Listener

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8... Pouvez-vous m'aider?

Babouin_Sale

Casual Listener

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Mobile App playing wrong version of song

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to play the song on my mobile app, it plays the new terri...

Newbie

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to pla...

ErikG

Roadie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Can't configure LastFM on iPad

Hello, with the new Spotify IOS Ipad update, il can't configure Lastfm anymore.I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly.I already delete, then re-install the app and it doesn't change a...

Newbie

Hello,   with the new Spotify IOS Ipad update, il can't configure Lastfm anymore. I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly. I...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!! Daily Mix not showing on my iPhone/iPad

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not there. I'm using iOS10 on both. I listen to a LOT of music...

Casual Listener

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not th...

Marypatcormier

Newbie

1380 Views

2 replies

0 likes

dailymix
iOS
  • 1380 Views
  • 2 replies
  • 0 likes

Solved!! Menu Bar

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side. Is there any way I can get it at the bottom??

Newbie

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side.  Is there any way I can get it at the bottom??

Maxim

Spotify Star

964 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't download music for offline use, iPhone 4s

Premium member, plenty of storage, all up to date, have rebooted everything. It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs are made available in the end. If this continues there is ...

Newbie

Premium member, plenty of storage, all up to date, have rebooted everything.   It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs...

398 Views

0 replies

0 likes

  • 398 Views
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Superuser Contribution mixed up spotify accounts

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checking find friends in facebook. Trouble is i cant get t...

Casual Listener

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checkin...

Jack

Roadie

677 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify started misbehaving on iPhone

Hi, I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour.AppStore says Spotify is current version (all Apps are current version). A: Start Spotify... logo shows for a couple of ...

Regular

 Hi,  I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour. AppStore says Spotify is current version (all Apps are...

arvine1028

Regular

2172 Views

14 replies

0 likes

Other
Premium
  • 2172 Views
  • 14 replies
  • 0 likes

Not possible with Wifi connection

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

Newbie

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

323 Views

0 replies

0 likes

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  • 0 replies
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Spotify not dowloading music offline on ipod touch

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I have is 1.8.1.8 on ios6. Does anyone know wich could ...

Newbie

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I ha...

Maxim

Spotify Star

1560 Views

1 replies

0 likes

  • 1560 Views
  • 1 replies
  • 0 likes

Not possible without WiFi connection

Hey,I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it's on Offline-mode because there's no internet connecti...

Newbie

Hey, I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it...

309 Views

0 replies

0 likes

  • 309 Views
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Listen to music even with no internet connection

I have a problem...When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it once; because when I turn my internet connection off,...

Newbie

I have a problem... When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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I paid but I'm still not premium its been 24 hours

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are: What is wrong? Why I'm not premium even though I had already pay? Should I make an...

Newbie

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are:  What is wrong?  Wh...

kbrooksc

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

'Local File' folder on iPhone doesn't include all the songs that are downloaded on my phone

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I try adding them to playlists and things on my compu...

Newbie

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
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Spotify Connect for Windows Phone

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer.Que faire?

Casual Listener

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer. Que faire?

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Spotify is running with background app refresch disabled

Hi guys!I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2)I have the background app refresh disabled but when i switch from the spotify app to another one in the multitasking, Spotify continues to play music!Why?Thank you all!

Casual Listener

Hi guys! I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2) I have the background app refresh disabled but when i switch from the spotify app to another one in the mu...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes

Listening to artists

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved albums just fine but not by artist anymore. Is there ...

Newbie

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved al...

akrramo

Newbie

370 Views

1 replies

1 likes

  • 370 Views
  • 1 replies
  • 1 likes

family premium

why i cant confirm the invite?i already try it multiple times , i still got same error msg. pls help

Casual Listener

why i cant confirm the invite?🙁🙁i already try it multiple times , i still got same error msg. pls help

_mhicz

Casual Listener

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes