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Error logging in! Upgraded phone

Error logging in! Upgraded phone

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already created an account with this email address!'. I have logged onto Spotify website and 'logged out everywhere' but still get the same error when trying to log in on my new phone. help!!!!
1 Reply

Hey @Kristi6,


Please try to log in with your username and password instead of your email address and password.



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