Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

245287 Views

56 replies

13 likes

  • 245287 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161201 Views

507 replies

108 likes

  • 161201 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109285 Views

19 replies

38 likes

  • 109285 Views
  • 19 replies
  • 38 likes

Can't play any song at all.

For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This happens no matter how many times I reinstall or rest...

Casual Listener

For some reason, whenever I hit shuffle play on any playlist, the album art shows up, but then it doesn't play. When I hit the play button, all the song info disappears and shows a blank song. This h...

jirehly

Casual Listener

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Solved!! IPad (Mini) Spotify doesn't fit the screen

I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots

Newbie

I have an iPad mini but Spotify app doesn't fit the screen properly so I can't press the buttons at the bottom, even when I rotate the screen it doesn't fix. Have attached screenshots 

abilea

Roadie

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

iPhone 5 iOS 10.1.1 - Ads Freeze

I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen to same frozen ad. I have to restart iPhone to cle...

Casual Listener

I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen...

Amish1307

Casual Listener

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Spotify is skipping

Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ?Thank you

Newbie

Hello everyone . I have Spotify premium and it seems to be skipping which is driving me crazy and I don't understand why this is happening . Does anyone know ? Thank you

Rmpruim

Newbie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Like a skipping cd

I just recently got the new iPhone 7 plus and when I reinstalled Spotify premium it don't work properly. It's like I'm listening to a scratched up cd. I have tried uninstalling it and reinstalling it and log back into it. Still the same skipping effe...

Newbie

I just recently got the new iPhone 7 plus and when I reinstalled Spotify premium it don't work properly. It's like I'm listening to a scratched up cd. I have tried uninstalling it and reinstalling it...

OviiiOne

Community Legend

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Solved!! 'Downloads' option added in Your Library menu

I recently noticed that I can now get to all my downloaded music from one place by going to Your Library -> Downloads. I'm using an iPhone 6s. I also have an iPhone 6s Plus without this Downloads option. Both versions of the app are the same. Is ther...

Newbie

I recently noticed that I can now get to all my downloaded music from one place by going to Your Library -> Downloads. I'm using an iPhone 6s. I also have an iPhone 6s Plus without this Downloads ...

Maxim

Spotify Star

917 Views

1 replies

0 likes

  • 917 Views
  • 1 replies
  • 0 likes

Billing issue

My service was cancelled on the 5fh of November, today 16th apple sent me an invoice that my payment was taken for $7.99 but I still don't have spotify service, does anybody know what's going on?

Newbie

My service was cancelled on the 5fh of November, today 16th apple sent me an invoice that my payment was taken for $7.99 but I still don't have spotify service, does anybody know what's going on?

OviiiOne

Community Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Push Notifications not happening

I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try.Push is set in IOS, all settings on my account and Spotify player on my mac are set also.Any ideas? I have so many playlists, this i...

Newbie

I used to get push notifications to my iPhone when playlists were updated but I cannot get it to work, whatever I try. Push is set in IOS, all settings on my account and Spotify player on my mac a...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Edit Daily Mix or delete please help!

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike.I can't see any way to edit, and even after using and liking completely different music for a while it doesn't c...

Newbie

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike. I can't see any way to edit, and even after using and likin...

sxbgpl6zhevkbp1

Newbie

18944 Views

16 replies

34 likes

  • 18944 Views
  • 16 replies
  • 34 likes

Local Songs Won't Download On One Device But Not The Other

Hello Everyone!I'm currently encountering a rather weird glitch/issue. I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and another is a plain jane iPhone 5. My i6 is able to download most o...

Casual Listener

Hello Everyone! I'm currently encountering a rather weird glitch/issue.  I have spotify premium and i currently have two iPhones listed as my offline devices, one is a iPhone 6 plus and anothe...

crematedman

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Download vs Downloaded, what's the difference?

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

Newbie

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

bowenbs

Newbie

747 Views

1 replies

1 likes

  • 747 Views
  • 1 replies
  • 1 likes

iPad app keeps crashing!!!

I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for more than 5 secs....please help!

Regular

I've never had this issue before, until today, I've restarted my iPad (yes a force restart) and I've even updated to the the latest IOS update 10.1.1 and still nothing. It won't even stay open for mo...

Opatsut

Casual Listener

985 Views

10 replies

0 likes

  • 985 Views
  • 10 replies
  • 0 likes

Solved!! Will I be charged after my 7 day trial?

I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after the trial I won't be charged and instead my trial ...

Newbie

I downloaded the app today and clicked the offer to start the 7 day trial, when I go on my account on my laptop so the account overview, it just gives me the option to subscribe, does that mean after...

Tbiblaine23

Regular

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

My creditcard do not work only in spotify website!

I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After call my bank and use my creditcard in other sites, i ...

Newbie

I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After ca...

Joe

Community Legend

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

CarPlay: No Search? Browse only by Album Name?

First time carplay user and curious why the spotify app in carplay seems so limited compared to the regular phone app.For one, there doesn't appear to be a search function.Two, if I'm browsing let's say New Releases, it shows Album Name instead of Ar...

Casual Listener

First time carplay user and curious why the spotify app in carplay seems so limited compared to the regular phone app. For one, there doesn't appear to be a search function. Two, if I'm browsing le...

d2mini

Casual Listener

1052 Views

1 replies

1 likes

  • 1052 Views
  • 1 replies
  • 1 likes

share a song to a follower that isnt a facebook friend

Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following that are not my friends on fb. Flow1/ discover cool playlist vi...

Casual Listener

Folks this is just ridiculous at this point.   I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following tha...

547 Views

0 replies

0 likes

retention
send
sharing
Social
  • 547 Views
  • 0 replies
  • 0 likes

Charged twice this month

My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account isn't even working properly, always when trying to o...

Newbie

My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account i...

Maxim

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes