Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30798 Views

40 replies

9 likes

  • 30798 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95523 Views

115 replies

12 likes

Other
  • 95523 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1039 Views

0 replies

0 likes

iOS
  • 1039 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293929 Views

60 replies

15 likes

  • 293929 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123849 Views

19 replies

38 likes

  • 123849 Views
  • 19 replies
  • 38 likes

Playlists

When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either..Anyone knows how?

Newbie

When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either.. Anyone knows how?

Nico

Community Legend

2842 Views

1 replies

0 likes

  • 2842 Views
  • 1 replies
  • 0 likes

playlists disappeared

my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work

Newbie

my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work

Nico

Community Legend

2900 Views

1 replies

0 likes

  • 2900 Views
  • 1 replies
  • 0 likes

Playlist's Not Showing Up?!??

I use my mac to make playlists and add songs to them.I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch more songs to it. When I went to add them on my phone...

Casual Listener

I use my mac to make playlists and add songs to them. I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch ...

firdawsahmad

Casual Listener

3006 Views

2 replies

0 likes

  • 3006 Views
  • 2 replies
  • 0 likes

Playlist not showing

Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed, and I went back on to it and when clicking on the ...

Newbie

Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed,...

1949 Views

0 replies

0 likes

  • 1949 Views
  • 0 replies
  • 0 likes

Solved!! Skipping songs while running

The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?

Casual Listener

The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?

camillerenae

Casual Listener

8275 Views

2 replies

0 likes

  • 8275 Views
  • 2 replies
  • 0 likes

spotify doesn't play local files (taylor swift)

Hi there! At the moment I am pretty confused since I spent on this issue quite some time. So, I bought some Taylor Swift songs and I synchronized them through a regular procedure with local files. Then I created a playlist in order to open these song...

Newbie

Hi there!   At the moment I am pretty confused since I spent on this issue quite some time.   So, I bought some Taylor Swift songs and I synchronized them through a regular procedure wi...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Spotify on iPhone went nuts...

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...

Newbie

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786)  by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

"Available offline"

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...

Regular

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...

user-removed

Not applicable

665 Views

4 replies

0 likes

  • 665 Views
  • 4 replies
  • 0 likes

Logging out

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscrip...

Casual Listener

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not dow...

Reecimo

Casual Listener

714 Views

5 replies

0 likes

  • 714 Views
  • 5 replies
  • 0 likes

Spotify App not show navigation buttons in radio fullscreen mode

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a song I like. I use a Ipad Air 2 and de Spotify version is 5....

Newbie

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a...

mattam82

Newbie

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in on my iphone

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What happens when I'm trying to log in is that the app ...

Casual Listener

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What...

Swanny

Community Legend

1627 Views

8 replies

1 likes

  • 1627 Views
  • 8 replies
  • 1 likes

Notifications not working

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

Casual Listener

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

ToolboxT

Roadie

845 Views

3 replies

2 likes

  • 845 Views
  • 3 replies
  • 2 likes

Songs wont download to offline

I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green switch at the top of the playlist says downloading. It...

Casual Listener

I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green swi...

keringuyen

Newbie

649 Views

4 replies

0 likes

  • 649 Views
  • 4 replies
  • 0 likes

Superuser Contribution No puedo ingresar con cuenta de Facebook

Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente

Newbie

Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente

MonicaM_Bogota

Roadie

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with an album

Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks

Newbie

Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks

MonicaM_Bogota

Roadie

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Layout through FB

I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and delete the seperate one. But I noticed that the layo...

Newbie

I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and d...

ErikG

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Ipod touch 1gen playlist transfer

So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it happens with e.g. nano? someone did it?

Casual Listener

So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it ...

ToolboxT

Roadie

756 Views

5 replies

0 likes

  • 756 Views
  • 5 replies
  • 0 likes

Solved!! How do I listen to my PC's music on my IPAD?

These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotify.Therefore, how can I tap a playlist featuring my ...

Gig Goer

These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotif...

furuanku

Roadie

2009 Views

10 replies

0 likes

  • 2009 Views
  • 10 replies
  • 0 likes

Solved!! IOS 6.8.0.3786 App crashes on WIFI

Hello, I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10.Things I tried: Reset my Router, start Local network new, Reinstall several times of the App, Restart several times the Iphone, start...

Casual Listener

Hello,   I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10. Things I tried: Reset my Router, start Local network new, Reinstall sev...

MichaR

Casual Listener

1409 Views

2 replies

0 likes

  • 1409 Views
  • 2 replies
  • 0 likes

Local files on computer but not on phone?

I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The songs show up in the same playlist on my phone but a...

Casual Listener

I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The s...

furuanku

Roadie

6930 Views

5 replies

0 likes

  • 6930 Views
  • 5 replies
  • 0 likes