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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279607 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178879 Views

510 replies

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

119007 Views

19 replies

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Iphone 5s wont pair on Spotify Connect on my Android Tv

Hello,I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'm getting "something went wrong error".Im running new...

Casual Listener

Hello, I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'...

dejw87

Casual Listener

713 Views

1 replies

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Batarya Kullanımı ios 10.1.1

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel olmasına rağmen ne zaman müdahalede bulunacak. Vey...

Visitor

Iphone se 64gb kullanıyorum. Spotify premium üyeyim 30 dakikalık bir müzik dinlemede batarya şarjımı %100 den %70 e indiriyor. İnanılmaz hızlı şarj tüketimi var uygulama geliştiriciler bu sorun genel...

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albums missing the majority of songs in saved albums section

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

Newbie

Opened my Spotify today and my saved albums were missing virtually all there songs. I tried undownloading and unsaving but it made no difference, they come back

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genre radio

Can´t get rid of the message: Förbättar stationen... Do I maybe need to delete the app and reload it??pls adv

Newbie

Can´t get rid of the message: Förbättar stationen...  Do I maybe need to delete the app and reload it?? pls adv

462 Views

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Spotify stops playing after connecting

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom.But when it connects, spotify stops playing the song and changes the song to the one i played last time i was co...

Newbie

I start Spotify, go to my downloaded playlist, start playing a song and in the mean time the black "connecting" bar appears at the bottom. But when it connects, spotify stops playing the song and ...

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Local files not downloading on spotify iphone

Hi there, I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local files on my Spotify web player. After reinstalling Spotify I...

Casual Listener

Hi there,   I had a software problem recently and went to get it fixed. After getting back my phone, I downloaded back my apps, Spotify being one of them. I have a playlist made from my local ...

Jacob

Community Legend

1460 Views

5 replies

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"Up Next" songs keep skipping of their own volition!

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast.I keep lining up songs in my queue but Spotify randomly skips through them!?What's going on and how do I rectify?

Newbie

Using an iPhone6 (latest version of iOS) and playing through a Google Chromecast. I keep lining up songs in my queue but Spotify randomly skips through them!? What's going on and how do I recti...

441 Views

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Playing random artists when I am listening to ONE artist album

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in the correct album. I have the free Spotify account b...

Casual Listener

I have the iPhone 6s with IOS 10.2 my Spotify is updated to the most recent version but when I am playing one artist album it will start playing different random artists songs instead of staying in t...

439 Views

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No option to make playlist public/private

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have this problem?

Casual Listener

I don't know if it's just me but when I tap on the 3 dots (on the iOS app) to see the playlist settings there isn't an option to make the playlist public or private anymore?? Does anybody else have t...

ToolboxT

Roadie

9860 Views

3 replies

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I'm unable to play just one specific track

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify. I have a link to a specific track and on the desktop version it will take me to that track but not play. I can toggle between pause and play ...

Newbie

This seems like it might be a meta-data issue but its the first time I've run into any trouble with spotify.  I have a link to a specific track and on the desktop version it will take me to that...

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Superuser Contribution Why am I seeing an 'Access Apple Music' pop-up?

We're always testing new features. This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files import available in Spotify for Desktop, allowing users to m...

Spotify

We're always testing new features.  This is simply a beta test around allowing users to access and play music they’ve stored on their device. This functionality is similar to the local files imp...

ecr80

Gig Goer

7706 Views

3 replies

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PROBLEMA CON LA MEMORIA DE ALMACENAMIENTO

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada mas desde el celular. Desde la computadora ninguna

Newbie

Hola, no entiendo por que no puedo descargar las canciones de mi playlist en la computadora. En el telefono puedo solo algunas porque dice que no tengo mas memoria. Tendre bajadas 30 canciones nada m...

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Ability to search browse and radio

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I do?

Newbie

Whenever I press Browse Radio or even Searching or The account sign it says (Error) I've re downloaded , changed accounts , restarted and I've tried every method I know but it won't budge what do I d...

Hubo

Community Legend

493 Views

1 replies

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Ipod App not working

HOw do I get the app working on a ipod touch please nothing seems to be working

Regular

HOw do I get the app working on a ipod touch please nothing seems to be working 

woggirl1969

Regular

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5 replies

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All music is gone

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone. I'm not sure if me changing my password had anything to do with it - but after I did that I signed in and my recently dow...

Newbie

I had to renew my membership with Premium, and when I went to log back in, all my new music that I recently downloaded was gone.  I'm not sure if me changing my password had anything to do with ...

ToolboxT

Roadie

420 Views

1 replies

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Dismissing the Maximum Number of Downloads Notification

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device.This is about the notification I recieve every time I open the app - "You've reached the maximum number of downloads. To download more, please remove so...

Regular

I understand the 3,333 song limit issue. This is not about the amount of songs allowed per device. This is about the notification I recieve every time I open the app - "You've reached the ...

phredrixxx

Regular

1745 Views

4 replies

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Premium download wont work

My all spotify premium features work except downloading why is that?

Casual Listener

My all spotify premium features work except downloading why is that?

Swanny

Community Legend

589 Views

3 replies

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Solved!! Downloading WAY more music than it should?

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, artist, album, etc. Force closed the app, restart th...

Casual Listener

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, a...

gdreisen

Casual Listener

975 Views

2 replies

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Solved!! Ever since iOS 8, Spotify stops playing mid song, and won't resume unless I restart the app.

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amount of mashing the play/pause button will get it to resume playi...

Casual Listener

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2.  As I'm driving, the music will stop, and no amoun...

ink1

Newbie

43685 Views

16 replies

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Spotify randomly crashing on iPhone6

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

Newbie

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

ErikG

Roadie

692 Views

1 replies

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