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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272159 Views

58 replies

14 likes

  • 272159 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172789 Views

507 replies

108 likes

  • 172789 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115134 Views

19 replies

38 likes

  • 115134 Views
  • 19 replies
  • 38 likes

Premium download wont work

My all spotify premium features work except downloading why is that?

Casual Listener

My all spotify premium features work except downloading why is that?

Swanny

Community Legend

571 Views

3 replies

0 likes

  • 571 Views
  • 3 replies
  • 0 likes

Solved!! Downloading WAY more music than it should?

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, artist, album, etc. Force closed the app, restart th...

Casual Listener

Been a premium member for a few years- and lately noticing my phone is totally out of space and Spotify is always complaining. I went to audit all my downloaded files- and unchecked every playlist, a...

gdreisen

Casual Listener

954 Views

2 replies

0 likes

  • 954 Views
  • 2 replies
  • 0 likes

Solved!! Ever since iOS 8, Spotify stops playing mid song, and won't resume unless I restart the app.

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2. As I'm driving, the music will stop, and no amount of mashing the play/pause button will get it to resume playi...

Casual Listener

Ever since the upgrade to iOS 8, Spotify has become really flakey, and I have the latest Spotify installed on my iPhone 5s with iOS 8.0.2.  As I'm driving, the music will stop, and no amoun...

ink1

Newbie

43541 Views

16 replies

0 likes

  • 43541 Views
  • 16 replies
  • 0 likes

Spotify randomly crashing on iPhone6

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

Newbie

My spotify is crashing randomly whilst playing albums/playlists/offline downloads. Really annoying as I'm a premium user! Any ideas?

ErikG

Roadie

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Me cobraron el app

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

Newbie

Porque ustedes me cobraron $us14.98 dolares por descargar el app y no tengo premium igualmente no deberiar cobrarme el app

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hamburger Menu Still in 5.7.0 (US)

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

Casual Listener

Hi all, I am in the US and have an iPhone 6S Plus running the latest iOS and the latest Spotify version 5.7.0, and still have the Hamburger menu layout. How do I get the new UI?

mikeymaff

Newbie

2321 Views

20 replies

0 likes

  • 2321 Views
  • 20 replies
  • 0 likes

Logging in

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address. But I'm able to login on the computer but not my ...

Newbie

I had to reset my password, now my app won't let me log in. It's saying that I've already used have an account with that email address, which I know that I'm trying to log in throw that email address...

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app not visible

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying detail.The Spotify app is not visible on home scree...

Newbie

I am trying Spotify for the first time on the free subscription for one week. I have an iphone 7. I have downloaded the app from the App Store and I'm enjoying it so far except for one very annoying ...

aviyash1234

Newbie

2872 Views

1 replies

1 likes

  • 2872 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot see Daily Mixes on Ipad

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad..I searched and found I had to tap Your Music on the left of the screen ...which I have done but still not seeing..Can anyone help please ?

Casual Listener

I am playing one of my daily mixes at the moment on my iphone but cannot see them on my ipad.. I searched and found I had to tap Your Music on the left of the screen ...which I have done but still n...

Maria_B

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Solved!! I NEED HELP WITH MY 3 MONTH TRIAL!!!

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription because I don't know any details about my account. ...

Newbie

I've forgot my username, password and email and I have payed £1 for a 3 month trial. But after logging out of my Spotify one day I haven't been able to get back in and I can't cancel my subscription ...

laleli

Roadie

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Spotify App for iOS Freezes

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happened with both of them. I tried deleting the app and...

Newbie

Since July of this past year my phone has not wanted to use launch the app. I can open it but it doesn't load anything else after that. I have gotten two new phones, not related to this, and it happe...

PhantomDiesel

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

Newbie

Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help

laleli

Roadie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

Casual Listener

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...

Maxim

Spotify Star

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

Casual Listener

Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...

serney-us

Newbie

15925 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

Newbie

I accidentally clicked the 7 day free trial button will it charge my apple account?

Maxim

Spotify Star

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

Newbie

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...

nipoka

Casual Listener

1210 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

Casual Listener

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...

610 Views

0 replies

2 likes

  • 610 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

Newbie

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

AustinOswald

Regular

11559 Views

1 replies

0 likes

  • 11559 Views
  • 1 replies
  • 0 likes

Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

Casual Listener

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...

kirashi

Community Legend

1891 Views

3 replies

0 likes

  • 1891 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

Casual Listener

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...

ToesOnShrooms

Casual Listener

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes