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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85682 Views
  • 19 replies
  • 38 likes
  • 85682 Views
  • 19 replies
  • 38 likes

The new UI update

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus.But i have other friends that have The new update on 6s/7plus. I really like The new...

  • Casual Listener
  • I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus. But i have other friends that...
  • MattSuda
  • Spotify Star
  • 2140 Views
  • 4 replies
  • 0 likes
  • 2140 Views
  • 4 replies
  • 0 likes

Problems with Running

Hi,I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-installed the app but still no connection when using ...

  • Newbie
  • Hi, I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Specific Spotify song always starts playing at 2:46 instead of the start

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downloaded, help?

  • Newbie
  • I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downlo...
  • ErikG
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some downloaded songs have disappeared.

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

  • Casual Listener
  • I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.
  • mg_alan7
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Spotify won't recognize wifi

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and back on my phone. I I also uninstalled and reinstall...

  • Newbie
  • I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and b...
  • deguzguy
  • Newbie
  • 11405 Views
  • 7 replies
  • 4 likes
  • 11405 Views
  • 7 replies
  • 4 likes

In Rainbows (iPhone app) won't play; Will on desktop. Ideas?

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop computer app.Any ideas how to get it to work? Anyone ...

  • Newbie
  • So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop co...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Some songs will not play on IPhone

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

  • Newbie
  • Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Can't login Can't change password

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form has expired error, no matter how quickly i do it. Oh...

  • Casual Listener
  • When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form h...
  • Hubo
  • Community Legend
  • 391 Views
  • 3 replies
  • 0 likes
  • 391 Views
  • 3 replies
  • 0 likes

Importing new music?

Hello kind users,Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music died. My question is when I download new music on my new ...

  • Newbie
  • Hello kind users, Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music di...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Superuser Contribution Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:1) the art cover is not refreshed when the song ended2) the downloaded tracks are not available offline and I still have 3 gb of free space3) with 2 bars in 4g signal, a song won't play w...

  • Casual Listener
  • Hi, I have many problems with my spotify app since a few weeks: 1) the art cover is not refreshed when the song ended 2) the downloaded tracks are not available offline and I still have 3 gb of fre...
  • VictorPerez
  • Casual Listener
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Subscription renewal

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried logging out and deleting the app, even paid for the subsc...

  • Newbie
  • I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried loggin...
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

iPad app won't login

I get an error message saying I have already created an account with this user name when I try to log in.

  • Regular
  • I get an error message saying I have already created an account with this user name when I try to log in.
  • kirashi
  • Community Legend
  • 938 Views
  • 6 replies
  • 0 likes
  • 938 Views
  • 6 replies
  • 0 likes

Solved!! Spotify stops playing after each song

Hello everyone, I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify.I use it on 3 devices: - My Dekstop PC (dont know, newest i guess, last login yesterday)- My Android Tablet (4.4.0.1008)- My iPhone (4.7.0.985) The...

  • Casual Listener
  • Hello everyone,   I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify. I use it on 3 devices:   - My Dekstop PC (dont know, newest i guess, last logi...
  • Paul26
  • Newbie
  • 1120 Views
  • 3 replies
  • 0 likes
  • 1120 Views
  • 3 replies
  • 0 likes

Solved!! Saved Songs

When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?

  • Newbie
  • When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?
  • Bittencourt
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

No puedo agregar subcripcion

Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar más códigos ya que he agregado más de 2 en 12 meses ...

  • Newbie
  • Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar m...
  • 292 Views
  • 0 replies
  • 0 likes
  • 292 Views
  • 0 replies
  • 0 likes

Solved!! all music is grayed out can only shuffle play before I could tap a song and it would play?

After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my free premium trial started I could pick any song an...

  • Newbie
  • After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my ...
  • ErikG
  • Roadie
  • 1112 Views
  • 2 replies
  • 0 likes
  • 1112 Views
  • 2 replies
  • 0 likes

iTunes Gift Card for Spotify Premium.

Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?

  • Newbie
  • Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?
  • Maxim
  • Spotify Star
  • 4123 Views
  • 2 replies
  • 0 likes
  • 4123 Views
  • 2 replies
  • 0 likes

My Spotify doesn't show images from Songs or Albums.

Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.

  • Newbie
  • Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes