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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241634 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124400 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307552 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131876 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

banned an artist by accident

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

Newbie

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
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Offline local files sync

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. Now on my iphone the local files are grey and i can...

Casual Listener

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. ...

Ehtsham

Casual Listener

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
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Remove "download" options at top of page

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used for over a year, I find Spotify is much more stable ...

Casual Listener

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used f...

527 Views

0 replies

1 likes

  • 527 Views
  • 0 replies
  • 1 likes

Syncing Local Files

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing happens. Using iPhone 6s with all current updates app...

Newbie

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing ha...

408 Views

0 replies

0 likes

  • 408 Views
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Solved!! Songs in different playlists

Hi. I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this new playlist. The question is: Is this song stored twice? or is it...

Newbie

Hi.    I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this ...

IamWilliam9

Casual Listener

747 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why can't I contact Spotify for Support?

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contact support from the company I'm paying. When you sea...

Casual Listener

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contac...

lindseyblais

Newbie

6331 Views

10 replies

23 likes

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  • 10 replies
  • 23 likes

Solved!! App Crashing on iPhone Running IOS 7.1.2

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1.2. I have also tried deleting the app and re-insta...

Casual Listener

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1...

Hugo29

Newbie

16030 Views

20 replies

3 likes

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  • 20 replies
  • 3 likes

Solved!! Please help! Songs that I uploaded in my computer doesn't appear on other devices!

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the song is not downloaded." I tried to click on "download...

Casual Listener

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the son...

Hubo

Community Legend

1647 Views

7 replies

0 likes

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  • 7 replies
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Track mistakes on album

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than on my Iphone. On the my mobile it actually plays lik...

Newbie

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than o...

GabriellaGuex

Casual Listener

585 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cant go online with wifi on iphone(computer works)

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

Newbie

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

344 Views

0 replies

0 likes

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Queue randomly clears.

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, I've seen it happen after turning Spotify back on o...

Regular

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, ...

773 Views

0 replies

7 likes

  • 773 Views
  • 0 replies
  • 7 likes

How to recover storage space on iPhone

I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would like to recover that space. I appreciate any assis...

Casual Listener

I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would...

Ghost12

Casual Listener

674 Views

2 replies

0 likes

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  • 2 replies
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[iOS][Other] Spotify Connect on iPhone lockscreen

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). Can you please fix this? Because when I use Bluetooth or Apple Airplay I can control Spotify on the iPhone l...

Roadie

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne).    Can you please fix this? Because when I us...

brazilian_joe

Casual Listener

8055 Views

11 replies

5 likes

iOS
Other
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  • 11 replies
  • 5 likes

Slow to download songs

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently. Yes, 3281 songs is a lot of songs to download so it is long but I can't believe I need to take 1 hour to download like 20+ songs? In the past l...

Casual Listener

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently.    Yes, 3281 songs is a lot of songs to download so it is long but I c...

2828 Views

0 replies

6 likes

  • 2828 Views
  • 0 replies
  • 6 likes

downloaded music lost

Hello, i have the following issue with spotify on Iphone 5S:my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on my iphone, so i need connection to re-download them a...

Newbie

Hello, i have the following issue with spotify on Iphone 5S: my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on ...

mike_vengeance

Roadie

591 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod Touch stops playlist in car randomly

Hi All, I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode. At first they work and then randomly they will just stop working and it reverts back to the itunes mus...

Newbie

Hi All,   I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode.   At first they work and then rando...

558 Views

0 replies

0 likes

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How to find my downloaded playlist

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

Newbie

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

549 Views

0 replies

0 likes

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Spotify Issue since latest update

Hi , Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skips to the last song 3 albums away and plays the order in re...

Regular

Hi ,  Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skip...

Ally466

Regular

685 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Possible bug??

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order the songs or albums are in. If I skip forward throu...

Regular

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order ...

Ally466

Regular

1155 Views

7 replies

0 likes

  • 1155 Views
  • 7 replies
  • 0 likes