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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30793 Views

40 replies

9 likes

  • 30793 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95517 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293925 Views

60 replies

15 likes

  • 293925 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123846 Views

19 replies

38 likes

  • 123846 Views
  • 19 replies
  • 38 likes

Solved!! premium

Beste, Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb ik weer een gratis abbonement maar ik heb er wel voor betaa...

Casual Listener

Beste,   Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb...

samiradavila

Casual Listener

1022 Views

6 replies

0 likes

  • 1022 Views
  • 6 replies
  • 0 likes

open podcasts on ipod touch

Hey there, I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open" What can I do? Many thanks for every help! whishesChristian

Newbie

Hey there,   I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open"   What can I do?   Many thanks for every help! &...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
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Playlist Synchronizing

Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.

Newbie

Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.

user-removed

Not applicable

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Cannot share song with non-Facebook friend using "send to"

It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should mean I should now be able to share music with him?...

Regular

It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should...

rmatosmartins

Regular

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

blocking followers from playlists

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you

Casual Listener

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you 🙂

Maxim

Spotify Star

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Account hacked

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Visitor

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Maxim

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Receiving Collaborative Playlist Invitations on iPhone

Is there a way to receive invitations for collaborative playlists from your Spotify followers / followees on an iPhone? Recently my friend created one of these playlists and invited me to join the collaboration but I was only able to receive the invi...

Roadie

Is there a way to receive invitations for collaborative playlists from your Spotify followers / followees on an iPhone? Recently my friend created one of these playlists and invited me to join the co...

yourninatchka

Roadie

3136 Views

4 replies

0 likes

  • 3136 Views
  • 4 replies
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Superuser Contribution Can't shuffle while paid for premium

Hello,I have premium Spotify access and since yesterday I can't shuffle or choose a song I would like to play from my playlist. Help?

Newbie

Hello, I have premium Spotify access and since yesterday I can't shuffle or choose a song I would like to play from my playlist. Help?

Maria_B

Moderator

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Discover] Add like or dislike button to personal discover weekly playlist

Found many posts with the same issue with no solution - Im just wanting the feature im paying for

Casual Listener

Found many posts with the same issue with no solution 😕 - Im just wanting the feature im paying for

Maria_B

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Usable history

hi I was proposed a sound I love on January 6th in my weekly suggestion. I didn't save it in my personnal playlist and I cannot retrieve it in the history. I was only using the iphone app so far. If you have any solution, I would very happy.Apparentl...

Newbie

hi I was proposed a sound I love on January 6th in my weekly suggestion. I didn't save it in my personnal playlist and I cannot retrieve it in the history. I was only using the iphone app so far. If ...

Maria_B

Moderator

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Unable to cancel premium free trial

Been searching for over a hour on how to cancel my Spotify premium free trial on my iPhone! Firstly I've tried doing the only logical thing of going to Spotify website but no, they clearly want you to Lose your sh*t trying to find an unsubscribe butt...

Casual Listener

Been searching for over a hour on how to cancel my Spotify premium free trial on my iPhone! Firstly I've tried doing the only logical thing of going to Spotify website but no, they clearly want you t...

Hubo

Community Legend

982 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS App does not work proberly compared to Android

I am using the Spotify App on my IPad Air for a few weeks now, but always having two issues:1) Most of the time when I am scrolling through, lets say, new Music or recommended stuff, the Album Covers stay grey and it takes between 10 and 30 seconds t...

Regular

I am using the Spotify App on my IPad Air for a few weeks now, but always having two issues: 1) Most of the time when I am scrolling through, lets say, new Music or recommended stuff, the Album Cove...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

I stopped following a playlist, and now it's completely gone?

Hello, So I had this playlist made for me, which we then made common so I could add songs as well. I unfollowed it just now, but then I regretted it so I went to his profile to look for it but it was gone, does this mean he made it private? Or was it...

Newbie

Hello,    So I had this playlist made for me, which we then made common so I could add songs as well. I unfollowed it just now, but then I regretted it so I went to his profile to look fo...

ToolboxT

Roadie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Spotify premium switched to free even though i have a phone plan

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and they can't help

Newbie

I have a music pack through Spark NZ which involves spotify premium. My plan ends on the 6th on Feb and my account has switched to free... how do i solve this? i've contacted my phone provider and th...

ToolboxT

Roadie

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

music doesn't play in the background

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Newbie

My music on spotify doesn't play in the background (quieter) when I'm on skype. My friends all say their spotify does play quieter than their skype volume, I'm on Iphone 5 with the lastest IOS update.

Hubo

Community Legend

1246 Views

1 replies

0 likes

  • 1246 Views
  • 1 replies
  • 0 likes

Solved!! Earpods Don't Work With Spotify

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I have glasses ). Please help. And if it doesn't work,...

Casual Listener

When I use my Earpods (originals) I just can not use the button to turn up the volume, pause the song or lower the volume. I've searched for related problems but couldn't find one (I'm not blind, I h...

animal-b2002

Casual Listener

9264 Views

2 replies

0 likes

apple
Earpods
iOS
Spotify
  • 9264 Views
  • 2 replies
  • 0 likes

Cancelled Apple Acct Still Have Spotify Acct- Won't Play

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still have an active acct with Spotify (its the same acc...

Newbie

I realized I was being charged 12.99/month from Apple for my Premium Spotify acct and being charged 9.99/ month by Spotify so I talked with Apple support and they cancelled my acct with them- I still...

Hubo

Community Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Repeat and suffle

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button.I've read another topic about it here but it doesn't work for me since when I put mine in full-screen I basically only s...

Newbie

I just got an ipad pro 9.7 and Spotify do not look the same as it does on my phone and I can't find the repeat and shuffle button. I've read another topic about it here but it doesn't work for me si...

Hubo

Community Legend

993 Views

1 replies

0 likes

repeat
Repeat-One
shuffle
  • 993 Views
  • 1 replies
  • 0 likes

Charged Twice

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after looking ok my bank account it charged me for two stude...

Newbie

I was charged twice for the student discount, and the page said that it had not gone through because my college couldn't be verified. I tried putting my info in twice and it didn't work,but after loo...

Maxim

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Iphone 5s wont pair on Spotify Connect on my Android Tv

Hello,I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'm getting "something went wrong error".Im running new...

Casual Listener

Hello, I noticed recently that my Iphone is not pairing with Spotify Connect on Philips 48PFS8109 anymore. I choosing my TV on phone, Spotify Connect is launching on TV, thinking for 10sec.. then i'...

dejw87

Casual Listener

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes