Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

  • 37289 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
  • 102884 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

  • 299232 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

  • 125908 Views
  • 19 replies
  • 38 likes

Spotify on iPhone went nuts...

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786) by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium acount in Spotify and had to re-login. I can't remember t...

Newbie

Hi, last week I connected my iPhone (iPhone 7, iOS 10.2, Spotify 6.8.03786)  by USB cable to my Alpine car radio, as I usually do when I go for a drive. Strangely I was logged out of my Premium ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

"Available offline"

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of date. I can't find the switch on my phone, (4s) and ...

Regular

I can't seem to find an "available offline" switch to sync my local files onto my phone from my computer. I've been researching how to do it but all the articles and videos I come across are out of d...

user-removed

Not applicable

693 Views

4 replies

0 likes

  • 693 Views
  • 4 replies
  • 0 likes

Logging out

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not downloaded and I am thinking of cancelling my subscrip...

Casual Listener

My iPhone keeps logging me out of my Spotify and then I have to re download my songs. It is the only device in which I have Spotify on and I regularly cannot listen to any music as it is then not dow...

Reecimo

Casual Listener

739 Views

5 replies

0 likes

  • 739 Views
  • 5 replies
  • 0 likes

Spotify App not show navigation buttons in radio fullscreen mode

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a song I like. I use a Ipad Air 2 and de Spotify version is 5....

Newbie

When I run the application in radio playlist mode and show the songs in full screen mode, the program does not display the navigation buttons, which prevents I can select a song or select a...

mattam82

Newbie

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in on my iphone

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What happens when I'm trying to log in is that the app ...

Casual Listener

I can't log in on my iphone, but I can log in on my ipad and other devices. I have changed password, and reinstalled the spotify app. It still doesn't work. And I'm logging in with my username.. What...

Swanny

Community Legend

1729 Views

8 replies

1 likes

  • 1729 Views
  • 8 replies
  • 1 likes

Notifications not working

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

Casual Listener

My Spotify app notifications do not work for my account. They haven't worked since I started this account. All notifications settings are on

ToolboxT

Roadie

890 Views

3 replies

2 likes

  • 890 Views
  • 3 replies
  • 2 likes

Songs wont download to offline

I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green switch at the top of the playlist says downloading. It...

Casual Listener

I have an iphone 7 with 60GB of free space but nothing can be downloaded. If i press download it wont even load it just sits there with grey arrows like its about to download and the little green swi...

keringuyen

Newbie

667 Views

4 replies

0 likes

  • 667 Views
  • 4 replies
  • 0 likes

Superuser Contribution No puedo ingresar con cuenta de Facebook

Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente

Newbie

Tengo una cuenta premium asociada a mi Facebook, reinstale la aplicación en mi teléfono y ahora no puedo entrar a mi cuenta, me aparece un mensaje de que ya he autorizado a spotify anteriormente

MonicaM_Bogota

Roadie

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with an album

Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks

Newbie

Hi I can not hear the full album titled Fénix from Nicky Jam Please someone who fix this situation or help thanks

MonicaM_Bogota

Roadie

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Layout through FB

I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and delete the seperate one. But I noticed that the layo...

Newbie

I created my first spotify account about 3-4 years ago with facebook, I recently created a new one. I would like to switch back to my facebook spotify though to have my accs, like, all together and d...

ErikG

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Ipod touch 1gen playlist transfer

So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it happens with e.g. nano? someone did it?

Casual Listener

So it is impossible to install the spotify on the ipod touch 1 generation because ios is to old. But my question is, is it possible to transfer the offline spotify library to your ipod touch like it ...

ToolboxT

Roadie

796 Views

5 replies

0 likes

  • 796 Views
  • 5 replies
  • 0 likes

Solved!! How do I listen to my PC's music on my IPAD?

These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotify.Therefore, how can I tap a playlist featuring my ...

Gig Goer

These are the directions (below this paragraph). I have my music stored in Folders on my PC. When I tap "Your Music" on my IPAD I only see the playlists that I've already created from songs on Spotif...

furuanku

Roadie

2134 Views

10 replies

0 likes

  • 2134 Views
  • 10 replies
  • 0 likes

Solved!! IOS 6.8.0.3786 App crashes on WIFI

Hello, I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10.Things I tried: Reset my Router, start Local network new, Reinstall several times of the App, Restart several times the Iphone, start...

Casual Listener

Hello,   I'm a new User trying Spotifiy with no Luck so far. App crashes instantly on startup on a Iphone 6 with ios10. Things I tried: Reset my Router, start Local network new, Reinstall sev...

MichaR

Casual Listener

1425 Views

2 replies

0 likes

  • 1425 Views
  • 2 replies
  • 0 likes

Local files on computer but not on phone?

I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The songs show up in the same playlist on my phone but a...

Casual Listener

I recetly downloaded some unoffical songs and mixes from my computer to my Spotify account. They appear in the "Local Files" area, as well as the playlist I added them to but only on my laptop. The s...

furuanku

Roadie

7008 Views

5 replies

0 likes

  • 7008 Views
  • 5 replies
  • 0 likes

Solved!! premium

Beste, Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb ik weer een gratis abbonement maar ik heb er wel voor betaa...

Casual Listener

Beste,   Ik heb mijn abbonement geupgraded naar premium, nu is er ook 9,99 afgeschreven terwijl de actie was 3 maanden voor 0,99. Nu krijg ik een bericht dat ik geen premium meer ben en nu heb...

samiradavila

Casual Listener

1082 Views

6 replies

0 likes

  • 1082 Views
  • 6 replies
  • 0 likes

open podcasts on ipod touch

Hey there, I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open" What can I do? Many thanks for every help! whishesChristian

Newbie

Hey there,   I do not open podcasts on my ipod touch via the spotify app. I always says something like ... "link cannot be open"   What can I do?   Many thanks for every help! &...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Playlist Synchronizing

Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.

Newbie

Songs downloaded from local files and transferred into a playlist are showing up on my desktop, but arent transferring to my iPhone's playlist.

user-removed

Not applicable

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Cannot share song with non-Facebook friend using "send to"

It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should mean I should now be able to share music with him?...

Regular

It's still painstakingly difficult to use Spotify to share music with friends who are not on Facebook. After a lot of digging I managed to find my friend's username and follow him. Surely this should...

rmatosmartins

Regular

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

blocking followers from playlists

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you

Casual Listener

im wanting to block/hide a playlist from a specific follower WITHOUT having to have my playlists private.. can i do this? or can i at lest be able to hide my profile from this person? thank you 🙂

Maxim

Spotify Star

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Account hacked

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Visitor

Hey, my Account is hacked from a Gmail E-Mail, i have Sent the Support a Mail but no reply i have premium on it and cant delete it can anyone help me ?

Maxim

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes