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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241624 Views

27 replies

5 likes

  • 241624 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124393 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307550 Views

62 replies

16 likes

  • 307550 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131875 Views

19 replies

38 likes

  • 131875 Views
  • 19 replies
  • 38 likes

Playlist stop after few songs

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for this problem? I have iPhone6

Newbie

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Solved!! Reorder playlists on iOS? (NOT the tracks within playlists)

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z and 'custom,' which does nothing as far as I can tell...

Casual Listener

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z an...

vinnycg13

Casual Listener

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
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Solved!! Music lowers when I open the app hearthstone

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Newbie

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Fykinwrong

Newbie

25516 Views

4 replies

0 likes

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  • 4 replies
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Solved!! New Update, still old menu

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom of the screen. What's wrong? I want the menu to app...

Casual Listener

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom ...

tallinnlane

Regular

5884 Views

20 replies

5 likes

  • 5884 Views
  • 20 replies
  • 5 likes

Play Queue

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playlist on shuffle play, spotify resumes playing music ...

Newbie

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playl...

548 Views

0 replies

0 likes

  • 548 Views
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Newest iOS Update No More 'Local Files' Tab? How Do I View My Files Now?

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0)I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some but it was gone.. How can I see my local files on my...

Casual Listener

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0) I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some...

617 Views

0 replies

1 likes

iphone
  • 617 Views
  • 0 replies
  • 1 likes

Save album but don't download?

Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428

Music Fan

  Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428  

332 Views

0 replies

0 likes

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Songs do not play in order

Hello,Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically despite they are not in the song list. I turned back o...

Newbie

Hello, Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically d...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Songs within a playlist search don't play in order

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, noticed today, didn't happen as of last night.

Newbie

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, notic...

512 Views

0 replies

2 likes

  • 512 Views
  • 0 replies
  • 2 likes

Solved!! Spotify stops when opening Whatsapp

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?

Casual Listener

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me? 

Hubo

Community Legend

117420 Views

3 replies

2 likes

  • 117420 Views
  • 3 replies
  • 2 likes

Superuser Contribution Offline Local Files

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the playlist containing this song for Offline Sync." When...

Newbie

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the pl...

Erika

Roadie

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

30minutes free ad free music

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Newbie

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Hubo

Community Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

Casual Listener

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

prizz

Casual Listener

1696 Views

2 replies

0 likes

  • 1696 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

Newbie

If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.

nsmith1

Roadie

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

Newbie

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...

604 Views

0 replies

1 likes

  • 604 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

Casual Listener

High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...

Bribou

Casual Listener

1030 Views

3 replies

0 likes

  • 1030 Views
  • 3 replies
  • 0 likes

Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

Newbie

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...

Hubo

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes