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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236780 Views

27 replies

5 likes

  • 236780 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118120 Views

116 replies

13 likes

Other
  • 118120 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2673 Views

0 replies

0 likes

iOS
  • 2673 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305267 Views

62 replies

16 likes

  • 305267 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130574 Views

19 replies

38 likes

  • 130574 Views
  • 19 replies
  • 38 likes

30minutes free ad free music

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Newbie

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Hubo

Community Legend

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

Casual Listener

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

prizz

Casual Listener

1690 Views

2 replies

0 likes

  • 1690 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

Newbie

If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.

nsmith1

Roadie

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

Newbie

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

Casual Listener

High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...

Bribou

Casual Listener

1028 Views

3 replies

0 likes

  • 1028 Views
  • 3 replies
  • 0 likes

Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

Newbie

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...

Hubo

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Profile picture

How do you change your profile picture on iPhone?

Newbie

How do you change your profile picture on iPhone?

kpmarvinney

Casual Listener

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes

Cannot log in on iPhone app at all!

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

Casual Listener

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Songs skipping after 10 seconds and stoping at 1 sec on ipad

Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...

Newbie

Hey I have probably the last iPad before air came out  never had any problems like this since I installed  the app  it skips songs I selected to start with  at the 10 sec mark whe...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes

Spotify is killing my wifi connection on iPad

Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...

Newbie

Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...

Joffrey83

Newbie

1524 Views

3 replies

0 likes

  • 1524 Views
  • 3 replies
  • 0 likes

Help

Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...

Newbie

Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...

Jacob

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?

Casual Listener

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?

Leandrodelvalhe

Casual Listener

991 Views

2 replies

0 likes

Download error
Music
Offline download
  • 991 Views
  • 2 replies
  • 0 likes

iPad app keeps crashing!

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...

Regular

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...

Daniel66spotify

Newbie

10742 Views

21 replies

0 likes

  • 10742 Views
  • 21 replies
  • 0 likes

Solved!! Using spotify in car with USB cord

I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the native iPhone music app. If i go to Spotify and press pl...

Regular

I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the nativ...

HGibs

Newbie

138548 Views

51 replies

4 likes

  • 138548 Views
  • 51 replies
  • 4 likes

How to Edit/Disable "Just For You"

Hi, thanks for the time, How do I Edit/Disable "Just For You"? (with a preference for disable) I keep seeing it and I am not even interested in the playlists on it even though I played some songs.

Newbie

Hi, thanks for the time,   How do I Edit/Disable "Just For You"? (with a preference for disable)   I keep seeing it and I am not even interested in the playlists on it even though I pla...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

[iOS] AirPlay devices is not shown

Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.

Is there anybody else who annoys about this?

Newbie

Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.<br><br>Is there anybody else who annoys about this?

dragodellaqua

Newbie

1146 Views

2 replies

0 likes

iOS AirPlay
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  • 2 replies
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iOS - Terms and Conditions take a long time to load

Version:7.4.0.1643Description:When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subsequent attempts, as the terms are not cached.Expected result:Th...

Casual Listener

Version: 7.4.0.1643 Description: When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subseque...

musiccornercv

Roadie

951 Views

3 replies

0 likes

  • 951 Views
  • 3 replies
  • 0 likes

Premium not working

I paid for spotify premium, it's even on my bank account. I cant go offline, why?

Newbie

I paid for spotify premium, it's even on my bank account. I cant go offline, why?

kbrooksc

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes