Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

• Deadpool1109
• Newbie
• I saw the promotion for $.99 but it charge me $10 and I still don't have premium.
• 2016-12-24 7:09:27 PM
• 2016-12-25 12:04:08 PM
• Maxim
• Spotify Star
• 220 Views
• 1 replies
• 0 likes

Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

• 16xs
• Newbie
• I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...
• 2016-12-25 8:19:52 AM
• 2016-12-25 8:36:18 AM
• Jacob
• Community Legend
• 239 Views
• 1 replies
• 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

• lertoramarco
• Casual Listener
• Hello, all my albums has desapear, can anyone help me to recover?
• 2015-10-01 2:49:54 PM
• 2016-12-25 5:26:06 AM
• perlachacalo
• Newbie
• 384 Views
• 4 replies
• 0 likes

Spotify premium

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a red card . It says: iPod your credit card doesn't ...

• Rolando4
• Newbie
• O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a...
• 2016-12-24 6:06:04 PM
• 2016-12-24 7:16:19 PM
• evioletrb
• Casual Listener
• 224 Views
• 1 replies
• 0 likes

Home tab missing iOS

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

• Prathapr
• Casual Listener
• I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.
• 2016-12-24 3:27:53 PM
• 2016-12-24 5:25:39 PM
• Maxim
• Spotify Star
• 1201 Views
• 3 replies
• 0 likes

no ACCEPT tab for new CONDITIONS D UNTILISATION, sonalways stuck in a loop

• acdji
• Newbie
• 2016-12-24 4:52:15 PM
• 311 Views
• 0 replies
• 0 likes

Family plan code? Never received a code

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

• Jeweleryjulie
• Casual Listener
• I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all
• 2016-12-15 4:08:40 PM
• 2016-12-24 1:45:26 PM
• Hubo
• Community Legend
• 429 Views
• 3 replies
• 0 likes

Songs will not play at 0:0:0

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds.A couple notes:- these are problems that only came up after the most recent update (iOS 6.8.0.3786)- i have only see...

• LD703
• Newbie
• Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds. A couple notes: - these are problems that only came up after t...
• 2016-12-09 11:35:11 PM
• 2016-12-24 9:16:15 AM
• Jacob
• Community Legend
• 289 Views
• 1 replies
• 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

• TheoK
• Casual Listener
• Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...
• 2016-12-24 7:44:16 AM
• 194 Views
• 0 replies
• 0 likes

Saved artists not showing in library

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shouldn't be empty, since my saved artists show up on t...

• swiftwind501
• Regular
• I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shou...
• 2016-12-24 6:34:06 AM
• 574 Views
• 0 replies
• 0 likes

Iphone 7+

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

• Jarrettgreer
• Newbie
• I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.
• 2016-12-24 4:14:43 AM
• 2016-12-24 4:27:28 AM
• JPalma
• Gig Goer
• 439 Views
• 1 replies
• 0 likes

Finding old playlist

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist.Upon upgrading my account this morning, I cannot find my old playlist on...

• Bruce7
• Newbie
• I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist. Upon upgrading my a...
• 2016-12-24 2:29:33 AM
• 261 Views
• 0 replies
• 0 likes

iphone connected to speakers no longer playing sound. The speakers are not wireless, and worked fine

• viriditas
• Newbie
• 2016-12-24 1:10:02 AM
• 241 Views
• 0 replies
• 0 likes

Spotify add friends not working at all

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging out and in again, changing settings on my computer an...

• ChantelleLouise
• Newbie
• I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging ou...
• 2016-12-23 12:24:56 AM
• 302 Views
• 0 replies
• 0 likes

Não atualizou para premium

Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado

• Jonas2017
• Newbie
• Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado
• 2016-12-23 11:35:27 PM
• 207 Views
• 0 replies
• 0 likes

Tastatur im Hintergrund

Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?

• Finn9
• Newbie
• Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?
• 2016-12-23 10:11:35 PM
• 326 Views
• 0 replies
• 0 likes

Albums downloaded tracks won't appear in "Songs".

Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs". Now they're gone. Only five songs appear in "Songs". This new problem appears in my iOS iPhon...

• Spike1916
• Casual Listener
• Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs".  Now they're gone. Only five songs a...
• 2016-12-23 4:44:20 PM
• 237 Views
• 0 replies
• 0 likes

Streaming über chromecast audio keine Steuerung von Spotify im Sperrbildschirm möglich

Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildschirm möglich ist. Das selbe Problem habe ich wenn ic...

• bmweinzierl
• Newbie
• Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildsch...
• 2016-12-23 2:07:02 PM
• 361 Views
• 0 replies
• 0 likes