Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236771 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118107 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446635 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305264 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.
Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.
Community Legend
3098 Views
1 replies
0 likes
I have Spotify 3.2.0.1554 on my iPod touch. Last week, when playing any track, the progress bar showed the elapsed time on the left and the total track time on the right. It is very useful to me when working out to see how long a track is, and exactl...
I have Spotify 3.2.0.1554 on my iPod touch. Last week, when playing any track, the progress bar showed the elapsed time on the left and the total track time on the right. It is very useful to me when...
Newbie
2010 Views
4 replies
4 likes
Hi. I have two iphone devices, an Iphone 6 Plus (with data plan) and an Iphone 4s (without sim card and connected to caraudio system). In the 6Plus I have offline playlists. What I would like to do is use my 6Plus as server/controller for the Iphone ...
Hi. I have two iphone devices, an Iphone 6 Plus (with data plan) and an Iphone 4s (without sim card and connected to caraudio system). In the 6Plus I have offline playlists. ...
Regular
2105 Views
1 replies
0 likes
I am having this problem for few monhts. Tried to reinstall, update and log off from all devices. Still having this problem.While using Spotify starts to switch songs randomly in the middle of them. Also sometimes it turns of in the middle of the son...
I am having this problem for few monhts. Tried to reinstall, update and log off from all devices. Still having this problem. While using Spotify starts to switch songs randomly in the middle of th...
Roadie
3282 Views
5 replies
0 likes
Hi Quick suggestions for upcoming updates: I use Spotify like I used my iTunes. When I like a song I swipe left on mobile to quickly add the song to my "Library". This way I can shuffle my entire Library with different genres of music. This is great ...
Hi Quick suggestions for upcoming updates: I use Spotify like I used my iTunes. When I like a song I swipe left on mobile to quickly add the song to my "Library". This way...
780 Views
0 replies
0 likes
Hi, the sound doesnt work on my moms iPhone 4. The song plays but no sound. It has worked a year ago and she hasnt used spotify since then. I have updated her phone and downloaded the latest version of Spotify. Still no sound. Any suggestions on what...
Hi, the sound doesnt work on my moms iPhone 4. The song plays but no sound. It has worked a year ago and she hasnt used spotify since then. I have updated her phone and downloaded the latest version ...
Casual Listener
1367 Views
4 replies
0 likes
I'm getting frustrated that I'm paying for a service I can not use on my phones web browser. I'm a huge music junkie and have over 3K playlists on Spotify. (We need folders, for that too:)) My app takes up too much space on my phone so I'd rather lis...
I'm getting frustrated that I'm paying for a service I can not use on my phones web browser. I'm a huge music junkie and have over 3K playlists on Spotify. (We need folders, for that too:)) My app ta...
Composer
2582 Views
1 replies
0 likes
Hi, I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm getting static / crackles on long sustained midtone bass notes. (An ex...
Hi, I've been listening to Spotify over bluetooth with some brand new Bowers & Wilkins P5 Wireless headphones. On a few different songs, particularly ones without thumpy bass, I'm ...
Newbie
11686 Views
3 replies
2 likes
Keep getting this message however I am only connected to my iPhone
Keep getting this message however I am only connected to my iPhone
2068 Views
0 replies
2 likes
Today I have been using the menu of album images. i found that the images have increased in size so that the data and controls can no longer be seen below the album images. How can I get the album images back to their former size? Paul Mason
Today I have been using the menu of album images. i found that the images have increased in size so that the data and controls can no longer be seen below the album images. How can ...
Casual Listener
5193 Views
2 replies
0 likes
Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and selected the song I want. It plays smoothly when I'm on t...
Sup fellow music lovers I'm having a problem with my streaming on my iphone 4 running iOS 7.4 or something I dunno canny be arsed to check. But the problem starts after I've opened the app and select...
1965 Views
0 replies
0 likes
Spotify will stop playing music after playing 2 songs
Spotify will stop playing music after playing 2 songs
Casual Listener
3386 Views
2 replies
0 likes
I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, restart both devices, make a new playlist with just local f...
I am trying to download local files from my laptop (mac) onto my iphone. I read other threads and did everything they said to do (deleting and redownlading spotify on both my mac and iphone, res...
1889 Views
0 replies
0 likes
On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstalling and reinstalling the app. My latest problem is ...
On Twitter and by email, customer support offers the same suggestions, for any problem with Spotify. Most users have tried the obvious things, like making sure they have the latest updates, uninstall...
Community Legend
2363 Views
3 replies
0 likes
When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either..Anyone knows how?
When i logged in on Spotify with my new phone, all of my playlists are gone, and i can't seem to find other either.. Anyone knows how?
Community Legend
2877 Views
1 replies
0 likes
my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work
my spotify changed to spanish so I tried to delete the app, and when I logged in my playlists were gone and I can't make new ones.. I click on create but it doesn't work
Community Legend
2933 Views
1 replies
0 likes
I use my mac to make playlists and add songs to them.I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch more songs to it. When I went to add them on my phone...
I use my mac to make playlists and add songs to them. I created a new playlist the other day and added a few songs to it and made them available offline on my iphone. Today i decided to add a bunch ...
Casual Listener
3041 Views
2 replies
0 likes
Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed, and I went back on to it and when clicking on the ...
Hi i'm using an iPhone 6 on iOS 10, and one of my playlist is just not showing on it. I've checked on my iPad and desktop and it's there on both of them. I was deleting songs from it when it crashed,...
1967 Views
0 replies
0 likes
The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?
The past couple of weeks when I run with my phone in my hand Spotify keeps skipping/pausing the songs because of the movement. Is there any solution?
Casual Listener
8405 Views
2 replies
0 likes
