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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

  • 37289 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102884 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

Casual Listener

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

prizz

Casual Listener

1664 Views

2 replies

0 likes

  • 1664 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

Newbie

If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.

nsmith1

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

351 Views

0 replies

0 likes

  • 351 Views
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Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

Newbie

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...

581 Views

0 replies

1 likes

  • 581 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

Casual Listener

High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...

Bribou

Casual Listener

992 Views

3 replies

0 likes

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  • 3 replies
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Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

Newbie

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...

Hubo

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
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Profile picture

How do you change your profile picture on iPhone?

Newbie

How do you change your profile picture on iPhone?

kpmarvinney

Casual Listener

703 Views

2 replies

0 likes

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  • 2 replies
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Cannot log in on iPhone app at all!

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

Casual Listener

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Songs skipping after 10 seconds and stoping at 1 sec on ipad

Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...

Newbie

Hey I have probably the last iPad before air came out  never had any problems like this since I installed  the app  it skips songs I selected to start with  at the 10 sec mark whe...

600 Views

0 replies

0 likes

  • 600 Views
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Spotify is killing my wifi connection on iPad

Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...

Newbie

Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...

Joffrey83

Newbie

1499 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help

Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...

Newbie

Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...

Jacob

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?

Casual Listener

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?

Leandrodelvalhe

Casual Listener

972 Views

2 replies

0 likes

Download error
Music
Offline download
  • 972 Views
  • 2 replies
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iPad app keeps crashing!

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...

Regular

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...

Daniel66spotify

Newbie

10512 Views

21 replies

0 likes

  • 10512 Views
  • 21 replies
  • 0 likes

Solved!! Using spotify in car with USB cord

I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the native iPhone music app. If i go to Spotify and press pl...

Regular

I'm trying to play Spotify through the USB cord on my iPhone 5 in my 2012 jeep grand cherokee (RES 130 stereo with UConnect). When I plug it in it automatically starts playing music through the nativ...

HGibs

Newbie

137961 Views

51 replies

4 likes

  • 137961 Views
  • 51 replies
  • 4 likes

How to Edit/Disable "Just For You"

Hi, thanks for the time, How do I Edit/Disable "Just For You"? (with a preference for disable) I keep seeing it and I am not even interested in the playlists on it even though I played some songs.

Newbie

Hi, thanks for the time,   How do I Edit/Disable "Just For You"? (with a preference for disable)   I keep seeing it and I am not even interested in the playlists on it even though I pla...

615 Views

0 replies

0 likes

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[iOS] AirPlay devices is not shown

Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.

Is there anybody else who annoys about this?

Newbie

Since the latest iOS 8.1 update, you have too scroll down in order too find your devices.<br><br>Is there anybody else who annoys about this?

dragodellaqua

Newbie

1124 Views

2 replies

0 likes

iOS AirPlay
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iOS - Terms and Conditions take a long time to load

Version:7.4.0.1643Description:When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subsequent attempts, as the terms are not cached.Expected result:Th...

Casual Listener

Version: 7.4.0.1643 Description: When tapping the Terms and Conditions link, it takes approximately 10 seconds for the Terms and Conditions to be displayed. The issue is reproducible on subseque...

musiccornercv

Roadie

924 Views

3 replies

0 likes

  • 924 Views
  • 3 replies
  • 0 likes

Premium not working

I paid for spotify premium, it's even on my bank account. I cant go offline, why?

Newbie

I paid for spotify premium, it's even on my bank account. I cant go offline, why?

kbrooksc

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Spotify 3 Months Premium 1 Liras

Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.

Newbie

Spotify I bought 1 liras premium for three months. How can i cancel it? Country:Turkey.

kbrooksc

Community Legend

3086 Views

1 replies

0 likes

  • 3086 Views
  • 1 replies
  • 0 likes