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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37296 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102897 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299240 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
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Slow to download songs

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently. Yes, 3281 songs is a lot of songs to download so it is long but I can't believe I need to take 1 hour to download like 20+ songs? In the past l...

Casual Listener

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently.    Yes, 3281 songs is a lot of songs to download so it is long but I c...

2816 Views

0 replies

6 likes

  • 2816 Views
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downloaded music lost

Hello, i have the following issue with spotify on Iphone 5S:my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on my iphone, so i need connection to re-download them a...

Newbie

Hello, i have the following issue with spotify on Iphone 5S: my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on ...

mike_vengeance

Roadie

564 Views

1 replies

0 likes

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  • 1 replies
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iPod Touch stops playlist in car randomly

Hi All, I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode. At first they work and then randomly they will just stop working and it reverts back to the itunes mus...

Newbie

Hi All,   I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode.   At first they work and then rando...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
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How to find my downloaded playlist

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

Newbie

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

536 Views

0 replies

0 likes

  • 536 Views
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Spotify Issue since latest update

Hi , Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skips to the last song 3 albums away and plays the order in re...

Regular

Hi ,  Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skip...

Ally466

Regular

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Possible bug??

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order the songs or albums are in. If I skip forward throu...

Regular

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order ...

Ally466

Regular

1081 Views

7 replies

0 likes

  • 1081 Views
  • 7 replies
  • 0 likes

Playlist stop after few songs

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for this problem? I have iPhone6

Newbie

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for...

405 Views

0 replies

0 likes

  • 405 Views
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Solved!! Reorder playlists on iOS? (NOT the tracks within playlists)

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z and 'custom,' which does nothing as far as I can tell...

Casual Listener

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z an...

vinnycg13

Casual Listener

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
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Solved!! Music lowers when I open the app hearthstone

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Newbie

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Fykinwrong

Newbie

25349 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! New Update, still old menu

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom of the screen. What's wrong? I want the menu to app...

Casual Listener

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom ...

tallinnlane

Regular

5695 Views

20 replies

5 likes

  • 5695 Views
  • 20 replies
  • 5 likes

Play Queue

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playlist on shuffle play, spotify resumes playing music ...

Newbie

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playl...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
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Newest iOS Update No More 'Local Files' Tab? How Do I View My Files Now?

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0)I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some but it was gone.. How can I see my local files on my...

Casual Listener

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0) I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some...

598 Views

0 replies

1 likes

iphone
  • 598 Views
  • 0 replies
  • 1 likes

Save album but don't download?

Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428

Music Fan

  Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428  

319 Views

0 replies

0 likes

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Songs do not play in order

Hello,Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically despite they are not in the song list. I turned back o...

Newbie

Hello, Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically d...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Songs within a playlist search don't play in order

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, noticed today, didn't happen as of last night.

Newbie

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, notic...

493 Views

0 replies

2 likes

  • 493 Views
  • 0 replies
  • 2 likes

Solved!! Spotify stops when opening Whatsapp

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?

Casual Listener

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me? 

Hubo

Community Legend

117206 Views

3 replies

2 likes

  • 117206 Views
  • 3 replies
  • 2 likes

Superuser Contribution Offline Local Files

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the playlist containing this song for Offline Sync." When...

Newbie

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the pl...

Erika

Roadie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

30minutes free ad free music

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Newbie

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Hubo

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes