iOS (iPhone, iPad)

Family account and deleting files

Hi,my daughter had a premium account, and moved across to my family account, now all her downloaded music is getting deleted from her i phone, Any ideasCheers

Local Files won't sync into iPhone using Wi-Fi

So I have tried the turning on my hotspot on iPhone and then connecting my laptop it it. That's the only way I could sync my local file into the phone. However, I do not want to waste data on something that I could avoid. Is there any new solution ab...

Won't play anything. Just flips through all tracks until the end of the category.

Just after I updated my iPhone 5s to the latest iOS 10.1.1 I can no longer play anything in my Spotify app. When I go into a category, the tracks just flip by at about 2 per second until the end of all tracks in that category. I can't press any other...

iPad App Keeps Losing Connection

For the past few weeks, I've been experiencing the same issue where the app's connection to the internet keeps cutting out, making searches either take forever or not work at all, navigation almost impossible, and tracks fail to buffer. At other time...

Can't login

Ive changed my password about 5 times now , keeps saying username or password not correct, or else error 404 , please help I haven't been able to log into the app at all on my iPhone And I'm paying for it

Recover Songs from iphone device, how do you get back "SONGS" your Library

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

Can't sign up on Premium Family

I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions

Spotify Premium Code eingegeben und es zählt nicht

Music not available when I go offline

I have premium account and I've downloaded music onto my iphone so that when I travel out of country I can still play music but when I close app and lose wifi or cellular service, the music is no longer available. Suggestions?

I can only shuffle my playlists on my iPod?

I just downloaded Spotify onto my iPod and used an account that I have synced with several other devices. When I go into any playlist, it will not allow me to tap on and play a specific song in that playlist. It just indicates the Shuffle button, whi...

Can't buy Sptify Premium

I can't even go to the upgrade/pay panel. What is the solution, please Help!

constant skipping

spotify is skipping immediately after I try to play a song on both my iphone and macbook. It'll skip through all the songs and start playing a suggested playlist or something like that. My macbook skips a couple songs but won't play any music at all ...

Music lost

My husband lost her Music when he is connect after he have crash. When he is reconnect, he stay 15 Music on 400 and he cannot listen the 15. He cannot make anything with the rest of the music. What he can make to find her music lost?

paypal fail

spotify say they've been unable to access my payment method this month,as a result my subscription is blocked.nothing has changed,it's the same payment method it's always been.what's going on?

the app is unable to save songs and play

I cant listen to most of the songs i downloaded on my iphone. the app says it isnt downloaded, but after several restarts of the app they mysteriosly appear one after another with every restart some more songs seems to come from nowhere. this is frus...

Song Recommendations

Hi Please can you tell me is it possible to get song recommendations at the bottom of your iphone playlists, like the android app does, or is this not available ?And if its not available does anyone know if it will become available for iphone ? Thank...