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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30821 Views

40 replies

9 likes

  • 30821 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95545 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293937 Views

60 replies

15 likes

  • 293937 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123853 Views

19 replies

38 likes

  • 123853 Views
  • 19 replies
  • 38 likes

Songs do not play in order

Hello,Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically despite they are not in the song list. I turned back o...

Newbie

Hello, Today I searched an artist and picked a song from him to listen all the musics with the order. But when every song ended, a whole different (from different artists) songs play automatically d...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Songs within a playlist search don't play in order

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, noticed today, didn't happen as of last night.

Newbie

I will search within a large playlist of mine for a specific artist/album. Rather than going to the next song on the search list, it jumps to the next song within the whole playlist. New issue, notic...

482 Views

0 replies

2 likes

  • 482 Views
  • 0 replies
  • 2 likes

Solved!! Spotify stops when opening Whatsapp

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me?

Casual Listener

Hi! My spotify stops playing everytime I open my Whatsapp. Can someone help me? 

Hubo

Community Legend

117064 Views

3 replies

2 likes

  • 117064 Views
  • 3 replies
  • 2 likes

Superuser Contribution Offline Local Files

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the playlist containing this song for Offline Sync." When...

Newbie

I am looking to download offline files onto my Iphone from my Mac and it does not work for me. I have followed every step but I don't have a "availible offline" button or see where I can "mark the pl...

Erika

Roadie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

30minutes free ad free music

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Newbie

It gave me a 30 minute ad free music, and it played one song and played another ad right after that. It gave me an entire song ad free

Hubo

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

How do I only see what I have downloaded?

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

Casual Listener

When I'm in offline mode I'd like to only see the Artists that have downloaded songs instead of all the artists I've ever liked or downloaded. How do I do that? Thanks

prizz

Casual Listener

1645 Views

2 replies

0 likes

  • 1645 Views
  • 2 replies
  • 0 likes

Jdjekke

If I delete spotify, is my musics and playlists lost? Please help me.Note:I signed with facebook.

Newbie

If I delete spotify, is my musics and playlists lost? Please help me. Note:I signed with facebook.

nsmith1

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Painfully slow to download, about to cancel my subscription.

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

Casual Listener

Spotify is syncing offline is too slow. I've tried three different networks. Las night over 150mb WiFi at home it took 8 hours to download 12 songs. Please help.

340 Views

0 replies

0 likes

  • 340 Views
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Spotify playlists don't play in order even though shuffle is turned off

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist.The songs the queue is skipping over are still available, as I can still select and list...

Newbie

Very recently I encountered something strange. I have spotify premium and I was listening to albums, and the queue is skipping over certain songs in the playlist. The songs the queue is skipping o...

569 Views

0 replies

1 likes

  • 569 Views
  • 0 replies
  • 1 likes

Data use without streaming

High.With an iPhone 7, i listen to downloaded playlists during work path.I discovered that Spotify still using data in background (100 mo this morning in 40 mn).Each time I open the app, even if I don't play music, it begins to uses datas.I checked a...

Casual Listener

High. With an iPhone 7, i listen to downloaded playlists during work path. I discovered that Spotify still using data in background (100 mo this morning in 40 mn). Each time I open the app, even i...

Bribou

Casual Listener

957 Views

3 replies

0 likes

  • 957 Views
  • 3 replies
  • 0 likes

Spotify crashes instantly when using Wi-Fi

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine. Someone help a brother out that's just tryna list...

Newbie

Im using an iPhone 6 on iOS 10.2 and whenever I try to boot up Spotify using Wi-Fi, it almost immediately crashes. The thing is that whenever I'm running Spotify with my data, it works perfectly fine...

Hubo

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Profile picture

How do you change your profile picture on iPhone?

Newbie

How do you change your profile picture on iPhone?

kpmarvinney

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Cannot log in on iPhone app at all!

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

Casual Listener

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Songs skipping after 10 seconds and stoping at 1 sec on ipad

Hey I have probably the last iPad before air came out never had any problems like this since I installed the app it skips songs I selected to start with at the 10 sec mark when I open the app and stops at 1 sec near the end of songs how do I fix it u...

Newbie

Hey I have probably the last iPad before air came out  never had any problems like this since I installed  the app  it skips songs I selected to start with  at the 10 sec mark whe...

592 Views

0 replies

0 likes

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Spotify is killing my wifi connection on iPad

Hello,recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messenger unusable. I have even switched to Normal quality f...

Newbie

Hello, recently I'm experiencing a strange issue - when I'm playing Spotify on my iPad, the rest of the iPad apps get a fatally slow internet connection - for example it renders Hangouts and Messe...

Joffrey83

Newbie

1462 Views

3 replies

0 likes

  • 1462 Views
  • 3 replies
  • 0 likes

Help

Hello.I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been for months without me knowing.Please will you help me?...

Newbie

Hello. I need to cancel my account premium. I have tried by going on the website and following the instructions but nothing is happening and money is still been taken out o my account and had been f...

Jacob

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Turn off a downloaded song on playlist?

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline!Anyone, help?

Casual Listener

Hey! Im having trouble here, If I have a downloaded playlist (offline) and wants to turn off the "downloaded", the music on the playlist remains downloaded and offline! Anyone, help?

Leandrodelvalhe

Casual Listener

951 Views

2 replies

0 likes

Download error
Music
Offline download
  • 951 Views
  • 2 replies
  • 0 likes

iPad app keeps crashing!

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my iPad, I reinstalled the app, but nothing works. On ...

Regular

Hi, does anyone has the same problem? I have an iPad 1 and just installed the new spotify app. After login with my facebook account it keeps loading and than it crashes. all the time. I restarted my ...

Daniel66spotify

Newbie

10342 Views

21 replies

0 likes

  • 10342 Views
  • 21 replies
  • 0 likes