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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241639 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124406 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307552 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131877 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Casual Listener

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Maxim

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
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Solved!! Songs that's not in my playlist?

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

Newbie

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

MartinStoichkov

Community Legend

877 Views

2 replies

0 likes

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  • 2 replies
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Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

Newbie

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

443 Views

0 replies

0 likes

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Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

Newbie

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...

peter_gjini

Casual Listener

744 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

Casual Listener

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...

atbaldwin

Casual Listener

996 Views

5 replies

0 likes

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  • 5 replies
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Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

Newbie

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...

332 Views

0 replies

0 likes

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Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

Regular

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...

343 Views

0 replies

0 likes

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Solved!! radio starting automatically after playlist ends

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music plays all night. How can I stop this?

Casual Listener

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music pl...

kfryan

Casual Listener

1463 Views

4 replies

1 likes

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  • 4 replies
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Latest update still broken

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

Regular

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

592 Views

0 replies

1 likes

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Album skipping

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

Newbie

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

455 Views

0 replies

0 likes

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  • 0 replies
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[iOS][Other] Notifications reliability

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

Casual Listener

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

381 Views

0 replies

0 likes

iOS
Other
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Won't allow me to log on as apprently I'm abroad but I am not

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem.I have gone through all the steps the online help sugge...

Newbie

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem. I ...

313 Views

0 replies

0 likes

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Login failed 404 error

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

Newbie

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

654 Views

0 replies

0 likes

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Offline Tracks in a Public Playlist

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and download automaticallly the new ones? Or are the trac...

Casual Listener

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and do...

Bittencourt

Spotify Star

684 Views

3 replies

0 likes

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  • 3 replies
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Bug or hacked ?

Hey everyone !Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i decided to log out from every devices as the website ad...

Casual Listener

Hey everyone ! Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i de...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Data use in offline mode

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I've read around that a small amount of data is still ...

Newbie

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I'v...

462 Views

0 replies

0 likes

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App crashes after roughly 20 seconds

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redownload all my music.

Regular

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redown...

Dereksanborn

Regular

1008 Views

6 replies

0 likes

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  • 6 replies
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Spotify starting radio when I search for song

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I turn this useless feature off? Thanks

Newbie

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I t...

Standyman

Newbie

610 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! How to temporarily don't show certain playlist?

Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?

Newbie

Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?

user-removed

Not applicable

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes