iPhone app use data even if disabled in iOS

obrassard · 2017-02-01

Hi, since a few days, I remarked that the iPhone app was using data connexion even if it was disable in iOS settings..as you can see on the attached screenshot, Spotify was toggled off, it however used 37mb... also, I can play radio / search.

Hubo · 2017-02-01

Hey @obrassard! Welcome to the community!

That's not alright! Could you give me the following information?

iOS Version
Spotify version
Device you're using

Let me know!

Thanks and enjoy your day! 🙂

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obrassard · 2017-02-01

Of course, I'm using iOS 10.2.1 on an iPhone 6, and the Spotify version is 7.5.0.1023

Hubo · 2017-02-01

Hey @obrassard!

Thanks for your reply! I'm not sure what's up so I'll be escalating this one. I'll get back to you as soon as possible!

Take care! 🙂

HuboSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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