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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236813 Views

27 replies

5 likes

  • 236813 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118169 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305278 Views

62 replies

16 likes

  • 305278 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130584 Views

19 replies

38 likes

  • 130584 Views
  • 19 replies
  • 38 likes

Spotify crashing after 30-60 seconds

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. Here are further details: iOS version: 8.1.2Spotify v...

Newbie

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. He...

Hubo

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify Premium werkt niet

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er voor te zorgen dat ik dus de Premium kan gebruiken...

Newbie

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er...

Hubo

Community Legend

2249 Views

3 replies

0 likes

  • 2249 Views
  • 3 replies
  • 0 likes

Solved!! Playlist starts streaming random songs

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I have cellular turned off for Spotify in my iPhone sett...

Newbie

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I hav...

ErikG

Roadie

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Can't delete import music.

I accidentaly imported all my library music.So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone.But those songs still in my spotify songs library in iPhone.I can delete them bu...

Newbie

I accidentaly imported all my library music. So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone. But those songs still in ...

561 Views

0 replies

1 likes

  • 561 Views
  • 0 replies
  • 1 likes

Playlist not in right order

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It started since the latest update

Newbie

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It starte...

Chris91825

Music Fan

1689 Views

3 replies

3 likes

  • 1689 Views
  • 3 replies
  • 3 likes

My spotify is just messed up, and it creeps me out.

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creepy to wake up in the middle of the night to music I ...

Regular

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creep...

edgele

Regular

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes

Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Casual Listener

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Maxim

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
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Solved!! Songs that's not in my playlist?

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

Newbie

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

MartinStoichkov

Community Legend

873 Views

2 replies

0 likes

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  • 2 replies
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Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

Newbie

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

Newbie

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...

peter_gjini

Casual Listener

736 Views

2 replies

1 likes

  • 736 Views
  • 2 replies
  • 1 likes

Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

Casual Listener

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...

atbaldwin

Casual Listener

983 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

Newbie

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...

327 Views

0 replies

0 likes

  • 327 Views
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Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

Regular

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! radio starting automatically after playlist ends

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music plays all night. How can I stop this?

Casual Listener

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music pl...

kfryan

Casual Listener

1444 Views

4 replies

1 likes

  • 1444 Views
  • 4 replies
  • 1 likes

Latest update still broken

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

Regular

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

583 Views

0 replies

1 likes

  • 583 Views
  • 0 replies
  • 1 likes

Album skipping

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

Newbie

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

[iOS][Other] Notifications reliability

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

Casual Listener

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

376 Views

0 replies

0 likes

iOS
Other
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  • 0 replies
  • 0 likes

Won't allow me to log on as apprently I'm abroad but I am not

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem.I have gone through all the steps the online help sugge...

Newbie

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem. I ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes