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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30825 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95555 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1041 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293938 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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Track mistakes on album

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than on my Iphone. On the my mobile it actually plays lik...

Newbie

I recently stubled over a weird error on spotify, while listening to kanye wests new album "The Life of Pablo". When listening to the album on my desktop the track "Fade" was totally different than o...

GabriellaGuex

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
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Cant go online with wifi on iphone(computer works)

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

Newbie

As subject says... my premium account won't work with my home wifi on Iphone. But works on computer. what's wrong?

315 Views

0 replies

0 likes

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Queue randomly clears.

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, I've seen it happen after turning Spotify back on o...

Regular

My queue will randomly clear on the Spotify iOS app. It seems to occur more often when I switch devices (for example, when I boot up Spotify on my iPhone after playing music on my desktop). However, ...

726 Views

0 replies

7 likes

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  • 0 replies
  • 7 likes

How to recover storage space on iPhone

I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would like to recover that space. I appreciate any assis...

Casual Listener

I have read several posts where people ask how to recover the space used by Spotify on their cell phones but I haven't heard a solution. I have the same problem and have used 2GB of storage and would...

Ghost12

Casual Listener

628 Views

2 replies

0 likes

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[iOS][Other] Spotify Connect on iPhone lockscreen

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). Can you please fix this? Because when I use Bluetooth or Apple Airplay I can control Spotify on the iPhone l...

Roadie

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne).    Can you please fix this? Because when I us...

brazilian_joe

Casual Listener

7718 Views

11 replies

5 likes

iOS
Other
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Slow to download songs

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently. Yes, 3281 songs is a lot of songs to download so it is long but I can't believe I need to take 1 hour to download like 20+ songs? In the past l...

Casual Listener

I have a lot of songs (3281 songs actually) and it is taking really long to be available offline recently.    Yes, 3281 songs is a lot of songs to download so it is long but I c...

2799 Views

0 replies

6 likes

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downloaded music lost

Hello, i have the following issue with spotify on Iphone 5S:my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on my iphone, so i need connection to re-download them a...

Newbie

Hello, i have the following issue with spotify on Iphone 5S: my downloaded playlist is not anymore downloaded: i mean i have the list of songs of my playlist, byt they are not anymore downloaded on ...

mike_vengeance

Roadie

548 Views

1 replies

0 likes

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  • 1 replies
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iPod Touch stops playlist in car randomly

Hi All, I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode. At first they work and then randomly they will just stop working and it reverts back to the itunes mus...

Newbie

Hi All,   I have an iPod Touch and I have successfully synced my songs/playlist etc. to the iPod, so I can listen to them in the car on offline mode.   At first they work and then rando...

534 Views

0 replies

0 likes

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How to find my downloaded playlist

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

Newbie

I have a lot of playlist and albums downloaded but some of them i dont follow in my account, how do i find them??

523 Views

0 replies

0 likes

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Spotify Issue since latest update

Hi , Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skips to the last song 3 albums away and plays the order in re...

Regular

Hi ,  Since the most recent spotify update, songs on my playlist no longer play in order? Im a premium user , when shuffle is off I choose the first song in my playlist , them it literally skip...

Ally466

Regular

628 Views

1 replies

1 likes

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  • 1 replies
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Possible bug??

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order the songs or albums are in. If I skip forward throu...

Regular

I just updated Spotify this morning and since then I've been noticing that when I try to skip through my music in my Starred playlist that it goes through the songs backward regardless of what order ...

Ally466

Regular

998 Views

7 replies

0 likes

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  • 7 replies
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Playlist stop after few songs

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for this problem? I have iPhone6

Newbie

I have a problem that Spotify often stops playing a playlist after a few songs, sometimes only after one song. This happens both in online and offline mode. Anybody know a solution for...

395 Views

0 replies

0 likes

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Solved!! Reorder playlists on iOS? (NOT the tracks within playlists)

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z and 'custom,' which does nothing as far as I can tell...

Casual Listener

After updating/reordering some of my playlists on my computer and opening the app on my phone, the content of the playlists updated, but not their order. The only options to sort playlists are A-Z an...

vinnycg13

Casual Listener

748 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Music lowers when I open the app hearthstone

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Newbie

So this has started to happen after I downloaded iOS 10.0.2 and I got the latest Spotify version downloaded, any fix to this please?

Fykinwrong

Newbie

25225 Views

4 replies

0 likes

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  • 4 replies
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Solved!! New Update, still old menu

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom of the screen. What's wrong? I want the menu to app...

Casual Listener

I just downloaded the latest update on my iPhone, but i still have the "old menu" in the upper left corner. When I for example log in with my brothers account on my iPhone, the menu is at the bottom ...

tallinnlane

Regular

5602 Views

20 replies

5 likes

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  • 20 replies
  • 5 likes

Play Queue

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playlist on shuffle play, spotify resumes playing music ...

Newbie

There is a bug with my music play queue on ipad. Songs i queue up aren't removed or reset when i close out of spotify. Also, if i have songs queued up and i decided to play a new album or put a playl...

508 Views

0 replies

0 likes

  • 508 Views
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Newest iOS Update No More 'Local Files' Tab? How Do I View My Files Now?

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0)I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some but it was gone.. How can I see my local files on my...

Casual Listener

My iPhone 6s just automatically updated Spotify to the newest iOS version (7.4.0) I didn't know that it was updated and was confused why I didn't see the "Local Files" tab. I wanted to check on some...

589 Views

0 replies

1 likes

iphone
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  • 1 likes

Save album but don't download?

Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428

Music Fan

  Never mind, this was just asked and answered yesterday- https://community.spotify.com/t5/Android/Save-stuff-without-downloading/m-p/1563807#M74428  

310 Views

0 replies

0 likes

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