Song Unavailable

[crnb]

Hi, i use spotify premium by my iPhone se. I can't listen one artist's album. When I try to listen the album, spotify say: "song unavailable" , but other albums don't have that problem. The album's name is RUHI SU'YA TURKU. It is sung by Esin Afsar. How can I solve this problem?

[Jacob]

Hey @crnb, welcome to the Spotify Community!

Is this the correct album?

spotify:album:4lPixGisi121tBhj2sshTT

According to everything I can see, that should play for you. Can you make sure you are not using something like offline mode?

Looking forward to your response 🙂

[crnb]

Thanks for your answer. However unfortunately , l'm not offline. I can't understand what is the problem.

[Jacob]

@crnb,

Very odd. So, other albums by the same artist will play for you?

[crnb]

Yes, other album's songs can play.

[MartinStoichkov · Accepted solution]

Hey Luke sorry for jumping into this, but I might have an answer for @crnb! 

Hey there, seems that the album is not available in Turkey, Romania and Slovenia, if you live in one of these countries, this is why you are not able to play the album. 

This is almost always a decision by the artists or their labels, so the best here is to contact directly them, to ask when they will release the album in the other countries : )

Anyway it can always be a temporary delay, and the album may appear soon! 

Hope that clear things up!

[crnb]

Great answer! Thank you for that.