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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136326 Views
  • 503 replies
  • 108 likes
  • 136326 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94568 Views
  • 19 replies
  • 38 likes
  • 94568 Views
  • 19 replies
  • 38 likes

Premium has reverted bact to Free -

Premium has reverted bact to Free - spotify advised I ask the "Community" for help can someone help

  • Newbie
  • Premium has reverted bact to Free - spotify advised I ask the "Community" for help  can someone help
  • laleli
  • Roadie
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to download at different quality levels? - Keep low quality & extreme on same device?

Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of my playlists available offline, then changing sett...

  • Casual Listener
  • Is it possible to download at different quality levels? - For example, I would like all my offline music playlists at Premium, but my Comedy playlists at a lower quality level. I tried making none of...
  • Maxim
  • Spotify Star
  • 845 Views
  • 1 replies
  • 0 likes
  • 845 Views
  • 1 replies
  • 0 likes

Crackling and distortion on songs which never happened before :(

Hi, I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted. I've isolated it down to my phone (iphone5) because I installed the app on my husbands (samsung galaxy 3) and it plays beautifully. A...

  • Casual Listener
  • Hi,   I recently bought a car and now the music I'm playing through Spotify in the new car is crackling and distorted.  I've isolated it down to my phone (iphone5) because I installed t...
  • serney-us
  • Newbie
  • 15327 Views
  • 8 replies
  • 0 likes
  • 15327 Views
  • 8 replies
  • 0 likes

7 day free trial

I accidentally clicked the 7 day free trial button will it charge my apple account?

  • Newbie
  • I accidentally clicked the 7 day free trial button will it charge my apple account?
  • Maxim
  • Spotify Star
  • 957 Views
  • 1 replies
  • 0 likes
  • 957 Views
  • 1 replies
  • 0 likes

Spotify changes song automaticaly after 3 minutes.... :-(

Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium. From time to time Spotify changes a Song after approx. 3 minutes without any action of me... Is this problem known? Regards from Switzerlanddose

  • Newbie
  • Using iPhone / iPad or Win-PC with Apple Airport Express and A Rotel RCS-1500 receiver. Spotify Premium.   From time to time Spotify changes a Song after approx. 3 minutes without any action o...
  • nipoka
  • Casual Listener
  • 1079 Views
  • 2 replies
  • 0 likes
  • 1079 Views
  • 2 replies
  • 0 likes

Spotify unexpectically crashes iPhone 6, iPad mini

Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app.Tried uninstalling/installing worked well for a month no...

  • Casual Listener
  • Spotify app keeps crashing at unpredictable times sometimes 5 mins sometime over an hour. Very prone to crash when going through different internet connections. Or when browsing through the app. Tri...
  • 533 Views
  • 0 replies
  • 2 likes
  • 533 Views
  • 0 replies
  • 2 likes

Solved!! How can I see what songs are queued for downloading for offline listening?

300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.

  • Newbie
  • 300 songs ready to download but I have no idea what they are and I only want to download some of them, not all.
  • AustinOswald
  • Regular
  • 11112 Views
  • 1 replies
  • 0 likes
  • 11112 Views
  • 1 replies
  • 0 likes

Spotify still stuck on old layout

I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number of users, but the latest should be accessed to all u...

  • Casual Listener
  • I've been researching this issue for a while now, and I can't seem to come to a conclusion as to why I have yet to recieve the new layout. I've read that layouts are rolled out to a specific number o...
  • kirashi
  • Community Legend
  • 1650 Views
  • 3 replies
  • 0 likes
  • 1650 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the compu...

  • Casual Listener
  • Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone an...
  • ToesOnShrooms
  • Casual Listener
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify adds music that isn't on my playlist

Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some random music that isn't even on the playlist.Can someon...

  • Newbie
  • Hi, I have a playlist that I made with some musics that I like, and when I'm listening to it I like to take off some musics on the right corner button on the top, and spotify starts playing some rand...
  • Maria_B
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

The app won't download. iPhone 5s.

I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back. I've restarted my phone multiple times, signed out...

  • Newbie
  • I while ago I enrolled in Apple's iOS beta program. While downloading their beta program I had to delete some apps to make space. Spotify being one if them. I've tried everything to get spotify back....
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

Offline music doesn't show up

Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I open it, it doesn't show up in the listing. I've tried...

  • Casual Listener
  • Often, when I go offline on my device, my "Songs" tab only shows a few songs (that are saved from local files, or can't even be played). As you can see, the offline album was downloaded, but if I ope...
  • s_x
  • Casual Listener
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Solved!! ALL MY MUSIC (ALBUMS, SONGS... ) SAVED IS MISSING

In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing This is VERY VERY AWFULL

  • Gig Goer
  • In Iphone from this morning all my saved music is missing!!!! What the hell !!?? I want a solution. In my PC Computer is not missing   This is  VERY VERY AWFULL    
  • julianehaan
  • Newbie
  • 2268 Views
  • 5 replies
  • 0 likes
  • 2268 Views
  • 5 replies
  • 0 likes

Phone call transfers playback to desktop; shouldn't

Steps to reproduce:1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network.2. Receive a phone call.3. Spotify stops music on the iPhone, but automatically starts playing it on the Mac. I just want musi...

  • Regular
  • Steps to reproduce: 1. Listen to Spotify on iPhone; have Spotify open (but not being used) on a Mac on the same WiFi network. 2. Receive a phone call. 3. Spotify stops music on the iPhone, bu...
  • 283 Views
  • 0 replies
  • 0 likes
  • 283 Views
  • 0 replies
  • 0 likes

Behind the lyrics not showing up on iPhone 6?

I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i checked my iPod and it still works perfectly, and everyo...

  • Newbie
  • I have two devices an iPod 5 and an iPhone 6, i use the iPhone a looot more and noticed that the behind the lyrics option didnt show up anymore, i figured out that they had took it down, then i check...
  • Luc_K
  • Newbie
  • 970 Views
  • 2 replies
  • 0 likes
  • 970 Views
  • 2 replies
  • 0 likes

Error logging in! Upgraded phone

I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already created an account with this email address!'. I ha...

  • Newbie
  • I upgraded my iPhone but cannot log into Spotify. I have deleted the app on my old iPhone and it is downloaded on my new one but when I try to log in I get the error 'log in failed - you have already...
  • Maxim
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

No Album Covers in Offline-Mode

Hello, since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App.Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it loads every cover again when i start the app First i thought i...

  • Visitor
  • Hello,   since weeks i have a problem on my iPhone 6 with iOS 8.4 and the latest Spotify App. Every Time i go to work i use Spotify and i only hear my offline Songs. i start wondering why it ...
  • alepassa10
  • Casual Listener
  • 5626 Views
  • 9 replies
  • 7 likes
  • 5626 Views
  • 9 replies
  • 7 likes

Your Mixtape

Hello,Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind option? I really don't want Mixtapes without my favo...

  • Newbie
  • Hello, Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind...
  • human_joor
  • Newbie
  • 972 Views
  • 3 replies
  • 0 likes
  • 972 Views
  • 3 replies
  • 0 likes

IOS, Why can't I see all my artist or all my albums?

I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs. Things have changed, I don’t see where I can download songs outside of from playlists...ok - how do I put all my songs in one playlist? Asside from one at a time,...

  • Newbie
  • I'm on IOS, I can't see all my artists or all my albums... I can only see all my songs.  Things have changed, I don’t see where I can download songs outside of from playlists... ok - how do I ...
  • 503 Views
  • 0 replies
  • 0 likes
  • 503 Views
  • 0 replies
  • 0 likes

Using Spotify Connect with older Spotify iOS versions (compatible with iOS 5.1.1)

I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the Spotify Connect feature, as that probably wasn't in...

  • Casual Listener
  • I've got an old iPad 1st generation, which can't get iOS later than 5.1.1. This means it can't get a recent version of Spotify (let alone the current version). This means it doesn't seem to have the ...
  • fearofbirds
  • Casual Listener
  • 869 Views
  • 2 replies
  • 0 likes
  • 869 Views
  • 2 replies
  • 0 likes