Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37283 Views

41 replies

10 likes

  • 37283 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102850 Views

115 replies

12 likes

Other
  • 102850 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299227 Views

61 replies

16 likes

  • 299227 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125905 Views

19 replies

38 likes

  • 125905 Views
  • 19 replies
  • 38 likes

Offline Tracks in a Public Playlist

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and download automaticallly the new ones? Or are the trac...

Casual Listener

Hey Guys, I have a question. When I follow a playlist from Spotify, and set this to my offline downloads, does it automatically delete that tracks which were deleted from Spotify on my iPhone, and do...

Bittencourt

Spotify Star

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Bug or hacked ?

Hey everyone !Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i decided to log out from every devices as the website ad...

Casual Listener

Hey everyone ! Its been a few days now since I have this strange notification on my phone. "Your account is being used somewhere else". I knew i logged on spotify with my ipad few weeks ago, so i de...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Data use in offline mode

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I've read around that a small amount of data is still ...

Newbie

Hi, I've started using spotify in my car through bluetooth connection with my iPhone. It appaers that even when I'm in offline mode spotify still uses data and it seems to me more then it should. I'v...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

App crashes after roughly 20 seconds

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redownload all my music.

Regular

I updated the app last night and now everytime I open it, I can play music for about 20 minutes then the app crashes. I was hoping there may be some resolution so I don't have to delete it and redown...

Dereksanborn

Regular

964 Views

6 replies

0 likes

  • 964 Views
  • 6 replies
  • 0 likes

Spotify starting radio when I search for song

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I turn this useless feature off? Thanks

Newbie

After I search for a song on my iphone it plays that song and then decide on it's own that I want to listen to radio of similar songs. That is clearly not true and annoying as ** and I wonder how I t...

Standyman

Newbie

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Solved!! How to temporarily don't show certain playlist?

Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?

Newbie

Is it possible to temporarily don't show a playlist (like Christmas now) on my devices, without deleting them?

user-removed

Not applicable

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

notification is not working

hi deari have never seen any notification in my iphone, since i am get premium account , also all of push notifications are ON, please help mei miss all of new songs of my following artist

Casual Listener

hi dear i have never seen any notification in my iphone, since i am get premium account , also all of push notifications are ON, please help me i miss all of new songs of my following artist  

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Playlist changed

So today I went on Spotify to listen to my "CURRENT" playlist on my phone, like per usual, and realized something different in with my playlist. The songs looked different and the cover for my playlist changed. Then I realized that the playlist count...

Newbie

So today I went on Spotify to listen to my "CURRENT" playlist on my phone, like per usual, and realized something different in with my playlist. The songs looked different and the cover for my playli...

Hubo

Community Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

iPhone switches listening device on its own

I'm on the family plan and if my two kids listen at the same time one playlist goes on to the other ones phone. If you click on the device list and select listen on this phone it works for 30 seconds and reverts to the other persons phone.

Newbie

I'm on the family plan and if my two kids listen at the same time one playlist goes on to the other ones phone. If you click on the device list and select listen on this phone it works for 30 seconds...

Hubo

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

notification not working

hello dearnotification not working, i have never seen any notification since i am premium member and this is major problem for me, please help me, i need it

Casual Listener

hello dear notification not working, i have never seen any notification since i am premium member and this is major problem for me, please help me, i need it

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

How do you remove filters on downloaded songs?

When I try to go to my downloaded playlists it says nothing to see remove filters, when I click on remove filters though nothing happens.

Roadie

When I try to go to my downloaded playlists it says nothing to see remove filters, when I click on remove filters though nothing happens.

jckinnick

Roadie

2526 Views

2 replies

0 likes

  • 2526 Views
  • 2 replies
  • 0 likes

settings on iphone

I simply cannot find settings on my iphone app. There are no horizontal lines in the top left or anyhwhere else. HELP!!

Newbie

I simply cannot find settings on my iphone app.  There are no horizontal lines in the top left or anyhwhere else.  HELP!!

MichaelJerzak

Composer

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Offline Number

My offline days left is lowering each day,Which is getting annoying.

Casual Listener

My offline days left is lowering each day,Which is getting annoying.

Maxim

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Has this company gone to **bleep**?

I just spent 2 hours and haven't even dented the ridiculous amount of music downloaded to my account without me ever searching anything near relevant. My account is randomly switching devices to "bilals phone" when I'm working out and my phone is on ...

Casual Listener

I just spent 2 hours and haven't even dented the ridiculous amount of music downloaded to my account without me ever searching anything near relevant. My account is randomly switching devices to "bil...

kbrooksc

Community Legend

575 Views

1 replies

1 likes

  • 575 Views
  • 1 replies
  • 1 likes

Premium unable to play songs offline

I recently got premium and whenever I'm offline on my ipad mini 4 some songs in my playlist dont play no matter how many times I download and download and download. And it really pisses me off considering I was very reluctant to get Premium. Solution...

Casual Listener

I recently got premium and whenever I'm offline on my ipad mini 4 some songs in my playlist dont play no matter how many times I download and download and download. And it really pisses me off c...

Chill7

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Shuffle Play not working on one specific playlist.

Pulled up a list of songs for chinese new year and just wanted to put them on shuffle... it was doing fine for about a day, and then today I had to open the app again, and now the playlist will not shuffle. When shuffle play is off, I can click on a ...

Newbie

Pulled up a list of songs for chinese new year and just wanted to put them on shuffle... it was doing fine for about a day, and then today I had to open the app again, and now the playlist will not s...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Re: not a fan of the update, Jan. 2017

The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's several options to do this, but sometimes I just wan...

Visitor

The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's s...

freduke

Newbie

2890 Views

4 replies

1 likes

  • 2890 Views
  • 4 replies
  • 1 likes

Spotify undownloads my playlist songs when I go offline

Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, so I can listen to my songs offline. A problem I have bee...

Newbie

Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, s...

xodejabear

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Offline downloads

For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?

Newbie

For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes