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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30834 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95569 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1042 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293942 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123856 Views

19 replies

38 likes

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  • 19 replies
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Has this company gone to **bleep**?

I just spent 2 hours and haven't even dented the ridiculous amount of music downloaded to my account without me ever searching anything near relevant. My account is randomly switching devices to "bilals phone" when I'm working out and my phone is on ...

Casual Listener

I just spent 2 hours and haven't even dented the ridiculous amount of music downloaded to my account without me ever searching anything near relevant. My account is randomly switching devices to "bil...

kbrooksc

Community Legend

558 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Premium unable to play songs offline

I recently got premium and whenever I'm offline on my ipad mini 4 some songs in my playlist dont play no matter how many times I download and download and download. And it really pisses me off considering I was very reluctant to get Premium. Solution...

Casual Listener

I recently got premium and whenever I'm offline on my ipad mini 4 some songs in my playlist dont play no matter how many times I download and download and download. And it really pisses me off c...

Chill7

Casual Listener

462 Views

2 replies

0 likes

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  • 2 replies
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Shuffle Play not working on one specific playlist.

Pulled up a list of songs for chinese new year and just wanted to put them on shuffle... it was doing fine for about a day, and then today I had to open the app again, and now the playlist will not shuffle. When shuffle play is off, I can click on a ...

Newbie

Pulled up a list of songs for chinese new year and just wanted to put them on shuffle... it was doing fine for about a day, and then today I had to open the app again, and now the playlist will not s...

409 Views

0 replies

0 likes

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Solved!! Re: not a fan of the update, Jan. 2017

The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's several options to do this, but sometimes I just wan...

Visitor

The thing I don't like about the update is that i keeps on playing suggested music after you finish an album. Actually I find it real freakin annoying. If I wan't do discover similar music, there's s...

freduke

Newbie

2868 Views

4 replies

1 likes

  • 2868 Views
  • 4 replies
  • 1 likes

Spotify undownloads my playlist songs when I go offline

Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, so I can listen to my songs offline. A problem I have bee...

Newbie

Hi! I travel constantly, and I carry around my ipod everywhere with me. Since it is an ipod, it constantly goes on and offline. I pay premium and I have my playlists downloaded before I leave, s...

xodejabear

Casual Listener

616 Views

1 replies

0 likes

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  • 1 replies
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Offline downloads

For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?

Newbie

For some reason when I went onto the app and a 1000 of my songs were downloading even though they were saved offline yesterday. Why do my offline songs keep getting "undownloaded"?

324 Views

0 replies

0 likes

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Archivos locales

La carpeta que se encuentra al principio de la carpeta playlist (Archivos locales) desapareció. Reinicie todo y sigo sin encontrarla.

Visitor

La carpeta que se encuentra al principio de la carpeta playlist (Archivos locales) desapareció. Reinicie todo y sigo sin encontrarla.

304 Views

0 replies

0 likes

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Solved!! I can't download my offline songs

When I turn my playlist or songs to offline they won't download

Casual Listener

When I turn my playlist or songs to offline they won't download

Kiapalec

Newbie

15151 Views

10 replies

0 likes

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  • 10 replies
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iOS app won't load local ALAC files album cover

Hi!As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solve this issue. When are you intending to fix this issue?

Casual Listener

Hi! As the title says, the iOS app doesn't load local files album cover if they're of the type ALAC. I have no intentions of starting to convert my whole library of local files to MP3 just to solv...

550 Views

0 replies

0 likes

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Local files will not download to iphone no matter what...

Hey guys, I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphone. I tried everything that I could find on this blog. Restar...

Newbie

Hey guys,   I have an issue thats bothering me for so long now. As a last resort I decided to ask for help through here: as the title says it I cannot seem to get my local files onto the iphon...

375 Views

0 replies

0 likes

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Facebook

I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.

Newbie

I have a sptify permium account on my facebook. But now i cant login becaus of a 404 code.

MartinStoichkov

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Solved!! My spotify starred list order has somehow reversed

My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobileDevices. Very frustrating! Not sure how it changed but can't see any settings to change it back. Tried changing on de...

Newbie

My starred playlist has reversed order to oldest at the top with new songs now added to the bottom of the list on all my apple mobile Devices. Very frustrating! Not sure how it changed but can't see...

Laura_mittens

Casual Listener

28134 Views

21 replies

10 likes

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  • 21 replies
  • 10 likes

banned an artist by accident

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

Newbie

hey guys... this is like the 4th time ive banned an artist that i love from a daily mix. is there anyway to undo that action yet?

432 Views

0 replies

0 likes

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Offline local files sync

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. Now on my iphone the local files are grey and i can...

Casual Listener

Im using an iphone 7 plus on ios 10.0.3. Previously when I used an android my loca files on my computer synced to my android phone easily and i could listen to those local files offline on my phone. ...

Ehtsham

Casual Listener

720 Views

3 replies

0 likes

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  • 3 replies
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Remove "download" options at top of page

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used for over a year, I find Spotify is much more stable ...

Casual Listener

I've tried Spotify out for over a month now, and it's really helped me cause I'm a big music fan and I've got over 3,000+ songs in my library. In contrast to Apple Music, which I've previously used f...

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

Syncing Local Files

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing happens. Using iPhone 6s with all current updates app...

Newbie

So, long story short I can see the local file on my iphone, but it is grayed out... thus no music to play. It seems as if it is synced because I can physically see it but when I tap on it, nothing ha...

366 Views

0 replies

0 likes

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Solved!! Songs in different playlists

Hi. I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this new playlist. The question is: Is this song stored twice? or is it...

Newbie

Hi.    I have a doubt. Say, I download a song to listen to it offline, so i save it to Song, but then I want to create my own playlist and I send the song I downloaded previously to this ...

IamWilliam9

Casual Listener

672 Views

1 replies

0 likes

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  • 1 replies
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Why can't I contact Spotify for Support?

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contact support from the company I'm paying. When you sea...

Casual Listener

I am very frustrated that this Spotify site has options like "Help" and "Technical Support" but it all just takes you in a circle to Community. As a paying customer, I feel I should be able to contac...

lindseyblais

Newbie

5782 Views

10 replies

23 likes

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  • 10 replies
  • 23 likes

Solved!! App Crashing on iPhone Running IOS 7.1.2

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1.2. I have also tried deleting the app and re-insta...

Casual Listener

After the most recent update the app is crashing every time I try to open the app and then it stays stuck in the background but will not allow me to access the app. I have an iPhone 5 running IOS 7.1...

Hugo29

Newbie

15614 Views

20 replies

3 likes

  • 15614 Views
  • 20 replies
  • 3 likes

Solved!! Please help! Songs that I uploaded in my computer doesn't appear on other devices!

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the song is not downloaded." I tried to click on "download...

Casual Listener

I uploaded some songs from my computer to Spotify app, it works just fine on my computer, but when I tried to use Spotify on my phone, it only syncs 1 song; the rest are grayed-out and says, "the son...

Hubo

Community Legend

1523 Views

7 replies

0 likes

  • 1523 Views
  • 7 replies
  • 0 likes