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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37289 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102885 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299232 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125908 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Premium werkt niet

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er voor te zorgen dat ik dus de Premium kan gebruiken...

Newbie

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er...

Hubo

Community Legend

2223 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlist starts streaming random songs

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I have cellular turned off for Spotify in my iPhone sett...

Newbie

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I hav...

ErikG

Roadie

628 Views

1 replies

0 likes

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  • 1 replies
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Can't delete import music.

I accidentaly imported all my library music.So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone.But those songs still in my spotify songs library in iPhone.I can delete them bu...

Newbie

I accidentaly imported all my library music. So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone. But those songs still in ...

540 Views

0 replies

1 likes

  • 540 Views
  • 0 replies
  • 1 likes

Playlist not in right order

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It started since the latest update

Newbie

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It starte...

Chris91825

Music Fan

1645 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

My spotify is just messed up, and it creeps me out.

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creepy to wake up in the middle of the night to music I ...

Regular

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creep...

edgele

Regular

911 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Casual Listener

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Maxim

Spotify Star

406 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Songs that's not in my playlist?

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

Newbie

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

MartinStoichkov

Community Legend

848 Views

2 replies

0 likes

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  • 2 replies
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Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

Newbie

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

424 Views

0 replies

0 likes

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Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

Newbie

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...

peter_gjini

Casual Listener

684 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

Casual Listener

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...

atbaldwin

Casual Listener

942 Views

5 replies

0 likes

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  • 5 replies
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Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

Newbie

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...

312 Views

0 replies

0 likes

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Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

Regular

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...

323 Views

0 replies

0 likes

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Solved!! radio starting automatically after playlist ends

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music plays all night. How can I stop this?

Casual Listener

I have a playlist that has one song on it that I listen to when I'm going to sleep. Starting a couple nights ago, after my playlist has ended, it automatically starts a radio station, so the music pl...

kfryan

Casual Listener

1411 Views

4 replies

1 likes

  • 1411 Views
  • 4 replies
  • 1 likes

Latest update still broken

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

Regular

Just completed the latest update today on Spotify and still my playlist songs won't play in order when not on shuffle , can we please get a fix for this !!

565 Views

0 replies

1 likes

  • 565 Views
  • 0 replies
  • 1 likes

Album skipping

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

Newbie

Updated Spotify and now some albums play backwards, If I try to skip a song it skips the entire album and goes to the next.

433 Views

0 replies

0 likes

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[iOS][Other] Notifications reliability

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

Casual Listener

Please do something about the way Spotify delivers push notifications, they're not reliable, almost non existent. I just get a very brief email weekly with 2 or 3 things at most, which isn't ideal.

359 Views

0 replies

0 likes

iOS
Other
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Won't allow me to log on as apprently I'm abroad but I am not

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem.I have gone through all the steps the online help sugge...

Newbie

My Spotify says I have used up my 14 days abroad but I am not abroad and haven't used it abroad. I also have premium so shouldn't be a problem anyways! I've attached a screen shot of the problem. I ...

299 Views

0 replies

0 likes

  • 299 Views
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Login failed 404 error

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

Newbie

App on my iphone will not allow me to log in, receiving 404 error. Reset passwords on Facebook and Spotify. Will not log me in using FB or Spotify account. Please help me.

633 Views

0 replies

0 likes

  • 633 Views
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  • 0 likes