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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238474 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119811 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2746 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305811 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131087 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify starts playing radio automaticly

What has happened? I play ONE song. When that song is over - spotify starts playing other song like I am listening to radio. How do I stop this. Extremely anoying. Is it me that has made an fault or what might it be?

Casual Listener

What has happened? I play ONE song. When that song is over - spotify starts playing other song like I am listening to radio. How do I stop this. Extremely anoying. Is it me that has made an fault or ...

Hubo

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
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Offline even though I have 3g

I can't access the music on my Spotify even though I have 3G. I have a premium account so should work fine and has done in the past, any suggestions please

Casual Listener

I can't access the music on my Spotify even though I have 3G. I have a premium account so should work fine and has done in the past, any suggestions please

Radhika12345

Newbie

581 Views

2 replies

0 likes

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  • 2 replies
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Search need an "exact match"

When I search for the band "The The" it doesn't show up in suggestions. I guess i have to browse through almost all bands starting with "The" The band IS on spotify. Can fx be found by searching the Song "Infected"Had the issue with several other sea...

Casual Listener

When I search for the band "The The" it doesn't show up in suggestions. I guess i have to browse through almost all bands starting with "The" 😉 The band IS on spotify. Can fx be found by searching ...

desidea

Regular

8180 Views

3 replies

16 likes

iOS
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  • 3 replies
  • 16 likes

Incognito setting so Spotify doesn't remember what I played?

Is there a way to temporally ask Spotify to not remember songs played from my iPhone? My kid likes to browse around spotify on my phone, but the music he selects is AWFUL. It ends up messing up Spotify's recommendations for new music I may like (Disc...

Casual Listener

Is there a way to temporally ask Spotify to not remember songs played from my iPhone?  My kid likes to browse around spotify on my phone, but the music he selects is AWFUL.  It ends up mess...

smoothdog

Casual Listener

20433 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

iOS install

Is there the option of downloading an older version of Spotify? My iPhone 4 reset and now it won't download anymore.

Newbie

Is there the option of downloading an older version of Spotify? My iPhone 4 reset and now it won't download anymore.

Maxim

Spotify Star

434 Views

1 replies

0 likes

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  • 1 replies
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Playing que

When I play music from my library and the song is done another song plays that's not even in my library or something I would even listen to and when I click on it it says it's from my QUE,and I have searched to find out how to turn it off. It like ju...

Casual Listener

When I play music from my library and the song is done another song plays that's not even in my library or something I would even listen to and when I click on it it says it's from my QUE,and I have ...

Hubo

Community Legend

637 Views

3 replies

0 likes

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Cannot find the app

I live overseas in an area where spotify is "not currently available" but have been using the app fine on my phone. I had to get a new phone, but the app is not in itunes to download in this country. I was able to download it to my mac while here, an...

Newbie

I live overseas in an area where spotify is "not currently available" but have been using the app fine on my phone. I had to get a new phone, but the app is not in itunes to download in this country....

357 Views

0 replies

0 likes

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Solved!! Can't find play next queue!

Hi, i know it was there and I've followed the instructions but I can't find the play next queue on my iPhone anymore! Is this common or am I just stupid?! Any help welcome!

Casual Listener

Hi, i know it was there and I've followed the instructions but I can't find the play next queue on my iPhone anymore! Is this common or am I just stupid?! Any help welcome!

Kevodeco

Casual Listener

2605 Views

2 replies

0 likes

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Cross fade adjust on iPhone 5s

I want to adjust the cross fade under playback in my account which I can do on my iPad but can't find on my iPhone 5s. Any ideas?

Casual Listener

I want to adjust the cross fade under playback in my account which I can do on my iPad but can't find on my iPhone 5s. Any ideas?

jean3601

Community Legend

609 Views

1 replies

0 likes

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Running App Stopped Working on Your Running Mix iPhone5

There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week. The app is not detecting tempo and starting nor working on 'Your Running Mix' when I click Skip. - Using iPhone 5- Updated to latest IOS.10.2.1 (14D...

Newbie

There is a bug in the 'Your Running Mix' on the app that has happenned on my iPhone in the last week.   The app is not detecting tempo and starting nor working on 'Your Running Mix' when I cli...

Vstenhjem

Newbie

828 Views

1 replies

1 likes

Running
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Viewing/Redordering 'Up Next' Playlist

Hello! So when we have a party we always pass around an iPad with Spotify on and everyone just add songs on that they want to the 'Up Next' playlist. Now say someone puts a song on that list that we decide we want to play it next rather than after al...

Casual Listener

Hello!   So when we have a party we always pass around an iPad with Spotify on and everyone just add songs on that they want to the 'Up Next' playlist. Now say someone puts a song on that list...

musiccornercv

Roadie

4901 Views

3 replies

0 likes

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Solved!! Duplicates in shared playlists

I have some shared playlists with friends. If i add a song which a friend already added, the duplicate warning does not pop up. Would be of great help if you fix this. Thanks for everything Spotify.

Casual Listener

I have some shared playlists with friends. If i add a song which a friend already added, the duplicate warning does not pop up. Would be of great help if you fix this. Thanks for everything Spotify.

MartinStoichkov

Community Legend

3431 Views

3 replies

0 likes

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Spotify Bluetooth

Buongiorno,il mio problema è che collegando via bluetooth spotify al navigatore Clarion dell'auto,vedo nel diplay di detto navigatore, sempre la prima traccia e pur cambiando canzone rimane fermo sempre sulla prima.Come mai? Si può sistemare?Grazie m...

Newbie

Buongiorno, il mio problema è che collegando via bluetooth spotify al navigatore Clarion dell'auto, vedo nel diplay di detto navigatore, sempre la prima traccia e pur cambiando canzone rimane fermo...

510 Views

0 replies

0 likes

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Solved!! After playlist

I listen to my playlist and when it ends some random music plays on that I didin't put on my playlist

Casual Listener

I listen to my playlist and when it ends some random music plays on that I didin't put on my playlist

Patfer7

Casual Listener

716 Views

2 replies

0 likes

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  • 2 replies
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Premium unable to access

I have two yeara of spotify premium with my Fido plan, had to change my phone yesterday but my plan stayed the same now I can't access premium. S.O.S

Newbie

I have two yeara of spotify premium with my Fido plan, had to change my phone yesterday but my plan stayed the same now I can't access premium. S.O.S

jean3601

Community Legend

460 Views

1 replies

0 likes

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Charged more than once

I had a premium account and recently upgraded to a family account but it isn't showing in my account and I was charged for a family and regular premium account. Why was A charged for a family and regular account? I upgraded

Newbie

I had a premium account and recently upgraded to a family account but it isn't showing in my account and I was charged for a family and regular premium account. Why was A charged for a family and reg...

feelikeastrangr

Community Legend

362 Views

1 replies

0 likes

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  • 1 replies
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Conectar con un dispositivo bluetooth

Alguien me puede ayudar, tengo una radio con bluetooth en el coche, la cual conecto la radio con mi iphone por bluetooth pero la musica de spotify, no se escucha en el coche, suena en el iphoneQue puedo hacer?Gracias

Newbie

Alguien me puede ayudar, tengo una radio con bluetooth en el coche, la cual conecto la radio con mi iphone por bluetooth pero la musica de spotify, no se escucha en el coche, suena en el iphone Que ...

1115 Views

0 replies

1 likes

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Spotify Connect broken in last few ios updates iphone and ipad

Last few weeks/updates have broken Spotify Connect. iphone and ipad displays error "Can't play this right now" on Google ChromeCast Audio, PS4, B&W Zepplein Wireless.

Newbie

Last few weeks/updates have broken Spotify Connect. iphone and ipad displays error "Can't play this right now" on Google ChromeCast Audio, PS4, B&W Zepplein Wireless.

646 Views

0 replies

0 likes

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[Carplay] Keeps playing random song when I select a specific song to play

So when I'm in my car, using Apple CarPlay and I select Drive By by Train (for example), it wouldn't play that song but it would play a random song in my song list.Same with other song. Instead of the selected song, it plays something completely rand...

Newbie

So when I'm in my car, using Apple CarPlay and I select Drive By by Train (for example), it wouldn't play that song but it would play a random song in my song list. Same with other song. Instead of ...

984 Views

0 replies

0 likes

  • 984 Views
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