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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30889 Views

40 replies

9 likes

  • 30889 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95594 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293956 Views

60 replies

15 likes

  • 293956 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123861 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iOS Carplay Sorting Bug

Model: iPhone 7 PlusVersion: iOS 10.3 (14E5230e)Car: Volkswagen GTI 2016Spotify Version: 7.5.0 When clicking a song in CarPlay while using Spotify, a *random* song within that album is selected, and played. I've documented the issue in the video belo...

Casual Listener

Model: iPhone 7 Plus Version: iOS 10.3 (14E5230e) Car: Volkswagen GTI 2016 Spotify Version: 7.5.0   When clicking a song in CarPlay while using Spotify, a *random* song within that album is...

Joniak

Casual Listener

649 Views

1 replies

0 likes

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  • 1 replies
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Spotify app keeps crashing after last two updates

Ever since the last two updates of the spotify app for ios it crashes after a few minutes (really annoying as it wont even make it through an entire song even). I also notice my phone seems to get incredibly hot. Is anyone else experiencing this issu...

Newbie

Ever since the last two updates of the spotify app for ios it crashes after a few minutes (really annoying as it wont even make it through an entire song even). I also notice my phone seems to g...

Molfitz88

Newbie

407 Views

1 replies

0 likes

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  • 1 replies
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Apple Car Play

I have a new Mercedes with apple car play. When I scroll playlists I can only see the first 10. So I click browse in the car and then click chill and I can then only see the first 10. It doesn't matter on which I select they are all the same. Can any...

Newbie

I have a new Mercedes with apple car play. When I scroll playlists I can only see the first 10. So I click browse in the car and then click chill and I can then only see the first 10. It doesn't matt...

468 Views

0 replies

0 likes

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  • 0 replies
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Lost rewind button

Its a bummer that they have removed the rewind button at the new update.. it's been replaced for the thumbs up and thumbs down thing.. is there any way to get it back??

Newbie

Its a bummer that they have removed the rewind button at the new update.. it's been replaced for the thumbs up and thumbs down thing.. is there any way to get it back??

Hubo

Community Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

iOS problem

Hi there. I recently went from an s7 edge (running on android of course) to and iPhone 7plus (iOS). Ever since I have been noticing issues with music muting itself. The music continuously plays but there is no sound whatsoever until I disconnect my h...

Casual Listener

Hi there. I recently went from an s7 edge (running on android of course) to and iPhone 7plus (iOS). Ever since I have been noticing issues with music muting itself. The music continuously plays but t...

Hubo

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Solved!! Search song to song radio

After playing a one song on the search list Spotify takes me to song radio instead of playing the next song on the search list and takes me to the song radio instead I don't want this and need help

Casual Listener

After playing a one song on the search list Spotify takes me to song radio instead of playing the next song on the search list and takes me to the song radio instead I don't want this and need help&n...

Hubo

Community Legend

692 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashing after 30-60 seconds

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. Here are further details: iOS version: 8.1.2Spotify v...

Newbie

This problem has been persisting for about a week. Every time I open up Spotify, I have about a minute before it crashes, whether I play music or not. Restarting my phone or the app does not help. He...

Hubo

Community Legend

404 Views

1 replies

0 likes

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Spotify Premium werkt niet

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er voor te zorgen dat ik dus de Premium kan gebruiken...

Newbie

Ik heb 2 dagen geleden Spotify Premium betaald via iDeal. Ik heb 3 maanden vooruit betaald. Mijn Spotify accound geeft aan dat ik nog steeds de Spotify Free - heb. Ik heb al vanalles geprobeerd om er...

Hubo

Community Legend

2209 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlist starts streaming random songs

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I have cellular turned off for Spotify in my iPhone sett...

Newbie

When listening to a downloaded playlist on my iPhone and the playlist ends, Spotify will start streaming a random song instead of just stopping. It used to just stop at the end of the playlist. I hav...

ErikG

Roadie

603 Views

1 replies

0 likes

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  • 1 replies
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Can't delete import music.

I accidentaly imported all my library music.So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone.But those songs still in my spotify songs library in iPhone.I can delete them bu...

Newbie

I accidentaly imported all my library music. So I disconnected my library by iPhone setting, uninstalled Spotify once and whatsmore delted original music data from iPhone. But those songs still in ...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

Playlist not in right order

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It started since the latest update

Newbie

When I try to listen to my playlist, sorted by artist, the songs are not in the right order. It scrambles songs from different albums, and sometimes it even seems as if i put it on shuffle. It starte...

Chris91825

Music Fan

1606 Views

3 replies

3 likes

  • 1606 Views
  • 3 replies
  • 3 likes

My spotify is just messed up, and it creeps me out.

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creepy to wake up in the middle of the night to music I ...

Regular

I have this playlist that I play each night before I go to bed, it only lasts about 30 minutes. For some reason there is a playlist radio that just starts playing right afterwards. It's kind of creep...

edgele

Regular

881 Views

2 replies

0 likes

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  • 2 replies
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Cancel my subscription

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Casual Listener

I have a free subscription...but I am being charged. There is NO option to cancel when I hit subscription....VERY frustrated that I cant even speak to someone!!

Maxim

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Solved!! Songs that's not in my playlist?

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

Newbie

I have spotify family so why does suggested songs starts playing after I've finished my playlist? With these Thumbs upp and down? how do I get rid of that? (sry for bad english)

MartinStoichkov

Community Legend

829 Views

2 replies

0 likes

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  • 2 replies
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Offline problem

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

Newbie

When I switch to offline mode, when play the music, just 10-20secs will be kick off from Spotify. How can I solve this?

410 Views

0 replies

0 likes

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Spotify Playlist Radio

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the last song. How can I stop this it's so annoying. (So...

Newbie

Can somebody tell me why the Playlist Radio always goes on after my Playlist is over ? Like the music stops always after the last song in a playlist, but since a few days the radio starts after the l...

peter_gjini

Casual Listener

632 Views

2 replies

1 likes

  • 632 Views
  • 2 replies
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Local files wont sync on iphone

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the local files syncing at all. My firewall is set to acce...

Casual Listener

I've had this problem for quite some time. At first some of my playlist containing local files would sync, and some would not, so i tried reinstalling the app - which only resulted in none of the loc...

atbaldwin

Casual Listener

893 Views

5 replies

0 likes

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  • 5 replies
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Not the owner of the song

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner of the song. Try to synchronize from your computer"...

Newbie

I want to synchronize the songs that i have in my computer with the desktop's and iphone's spotify. But when i try to download the playlist to my iphone, it's shown the message "You're not the owner ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
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Spotify won't download to iPhone

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app will not download. When I go to the App Store where it...

Regular

I've asked this question before and still have yet to find a solution for it, I'm hoping somebody out there can help me! I had to restore my iPhone a few months ago and ever since the Spotify app wil...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes