Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37125 Views

41 replies

10 likes

  • 37125 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102633 Views

115 replies

12 likes

Other
  • 102633 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Chromecast Multiroom Not Connecting in Spotify Connect

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on "Connecting...." This is a new problem, as multiro...

Regular

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Ipod touch, free memory space and songs not downloading...

I have the latest model of iPod Touch. I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY state that I still have 8gb left of space. So... how can I fix tha...

Visitor

I have the latest model of iPod Touch.   I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY s...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Local files are counting against my download limit (and are greyed out for the most part) –Iphone 6s

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotify playlist. Then the phone's Spotify app will see that playlist and if ...

Regular

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotif...

miyara

Casual Listener

1344 Views

1 replies

2 likes

  • 1344 Views
  • 1 replies
  • 2 likes

Discover Weekly playlist not updating on iPad

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than playing music from Spotify. I've signed out, quit Spot...

Gig Goer

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than pla...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

ios 10.2 Spotify app keeps playing the same playlist, no matter where I start

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was listening to weeks ago - everytime. Anyone else seeing t...

Casual Listener

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was liste...

nuash

Casual Listener

2584 Views

2 replies

0 likes

  • 2584 Views
  • 2 replies
  • 0 likes

Carplay integration is soul crushing - making life less worth living

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years and love it. It has been my main source of music fo...

Newbie

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years ...

ccolorado22

Newbie

996 Views

3 replies

5 likes

  • 996 Views
  • 3 replies
  • 5 likes

The new UI update

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus.But i have other friends that have The new update on 6s/7plus. I really like The new...

Casual Listener

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus. But i have other friends that...

MattSuda

Spotify Star

2412 Views

4 replies

0 likes

  • 2412 Views
  • 4 replies
  • 0 likes

Problems with Running

Hi,I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-installed the app but still no connection when using ...

Newbie

Hi, I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Specific Spotify song always starts playing at 2:46 instead of the start

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downloaded, help?

Newbie

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downlo...

ErikG

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some downloaded songs have disappeared.

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

Casual Listener

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

mg_alan7

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Spotify won't recognize wifi

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and back on my phone. I I also uninstalled and reinstall...

Newbie

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and b...

user-removed

Not applicable

11946 Views

7 replies

4 likes

  • 11946 Views
  • 7 replies
  • 4 likes

In Rainbows (iPhone app) won't play; Will on desktop. Ideas?

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop computer app.Any ideas how to get it to work? Anyone ...

Newbie

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop co...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Some songs will not play on IPhone

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

Newbie

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Can't login Can't change password

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form has expired error, no matter how quickly i do it. Oh...

Casual Listener

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form h...

Hubo

Community Legend

584 Views

3 replies

0 likes

  • 584 Views
  • 3 replies
  • 0 likes

Importing new music?

Hello kind users,Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music died. My question is when I download new music on my new ...

Newbie

Hello kind users, Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music di...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Superuser Contribution Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:1) the art cover is not refreshed when the song ended2) the downloaded tracks are not available offline and I still have 3 gb of free space3) with 2 bars in 4g signal, a song won't play w...

Casual Listener

Hi, I have many problems with my spotify app since a few weeks: 1) the art cover is not refreshed when the song ended 2) the downloaded tracks are not available offline and I still have 3 gb of fre...

VictorPerez

Casual Listener

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes

Subscription renewal

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried logging out and deleting the app, even paid for the subsc...

Newbie

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried loggin...

Maxim

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes