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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241566 Views

27 replies

5 likes

  • 241566 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124319 Views

119 replies

13 likes

Other
  • 124319 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2945 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307526 Views

62 replies

16 likes

  • 307526 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131862 Views

19 replies

38 likes

  • 131862 Views
  • 19 replies
  • 38 likes

Stop Device Syncing on Premium

I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop. Does anyone know how to make it stop?

Newbie

I've tried looking for this and I've only been able to find posts from years ago with no solution.So I've recently bought premium and my ipod keeps syncing with my laptop.  Does anyone know how ...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Free subscription won't let me turn off shuffle play

okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a free user but i never had this problem before. eve...

Newbie

okay so my subscription for spotify is free, it is included in my carrier service. just recently like a fee hours ago, i can't turn of shuffle play anymore which is weird because i have always been a...

Janaehill60

Newbie

21295 Views

4 replies

1 likes

  • 21295 Views
  • 4 replies
  • 1 likes

Download errors

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playlists, do I have to select download to avoid data usa...

Casual Listener

My I phone 6 keeps giving me on spotify "Download error. Downloading has stopped because there's no space left on this device". Do i have to delete all playlists and start again? Once I create playli...

Robweb1

Casual Listener

705 Views

2 replies

0 likes

iOS
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  • 2 replies
  • 0 likes

Solved!! Spotify crashes on all my iOS Devices

I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android. I tried to reinstall the app, reboot devices... nothing helps.

Casual Listener

I changed nothing, but today Spotify crashes on all my iOS Devices (iPhone 6s and iPad Air 2 both iOS 10). Spotify works on macOS and Android.   I tried to reinstall the app, reboot devices......

strrrr

Casual Listener

1649 Views

4 replies

0 likes

  • 1649 Views
  • 4 replies
  • 0 likes

Old Spotify version on my IPhone 6s+. Why dont my account load the newest Spotify IOS version?

If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in your backend Spotify!

Newbie

If I use another account than my Facebook Spotify premium account it shows navigation in the lower Navbar. And not in the sidebar. I want that to happen on my reel account. Please do something in you...

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Help with downloading Spotify playlists

New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist?I'm online, have downloaded albums and other playlists...but 2 are just sitting there and noth...

Casual Listener

New to Spotify and wondering how common it is for the "waiting to download" message to sit for well over an hour when trying to download a Spotify playlist? I'm online, have downloaded albums and ot...

Marmee

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!! How do I delete songs off of my playlists in the newest version of spotify?

It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?

Regular

It won't allow me to slide and delete songs or edit my playlists. How do I fix this or is there another way to delete songs?

booradley69

Newbie

55621 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Solved!! Spotify is closing abruptly

My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks

Newbie

My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks

Dreadlord

Community Legend

921 Views

1 replies

0 likes

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  • 1 replies
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Lost all my playlists

I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not showing I don't know what happened can any one hel...

Newbie

I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not...

ErikG

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

cant but spotify

i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing nonstop

Newbie

i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing no...

ErikG

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

same issues have been going on for years - why?

I see that this problem has been going on for years, with other users. This is what I do not understand. Why wouldn't Spotify try to correct this? Spotify on my iPhone 6 is constantly crashing. It is connected to my Macbook Air, while I am trying to ...

Roadie

I see that this problem has been going on for years, with other users.   This is what I do not understand. Why wouldn't Spotify try to correct this?   Spotify on my iPhone 6 is constant...

musiccornercv

Roadie

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

6.8.0 update stuck on login screen

I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??

Newbie

I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??

305 Views

0 replies

0 likes

  • 305 Views
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Premium

I just aid my premium, but it's still saying free

Newbie

I just aid my premium, but it's still saying free

user-removed

Not applicable

779 Views

5 replies

0 likes

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  • 5 replies
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Trial and premium

Hi!I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20th of January, and that I'll be charged by $ 0.00.Does...

Newbie

Hi! I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20t...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Never-ending Offline issue feedback

Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer service keep giving people the same useless info which d...

Roadie

Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer servi...

Theothistle

Roadie

692 Views

2 replies

0 likes

offline issue
  • 692 Views
  • 2 replies
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Local Files

I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on the playlist and it says I have to download it but...

Newbie

I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on...

bds123123

Casual Listener

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! The Songs portion of my library went from +2,000 songs to 0 songs. Help!

I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Albums (hundreds) and all of my Artists (dozens), and ...

Casual Listener

I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Alb...

cemorganiii

Casual Listener

1098 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! iOS10 Control Center & Spotify Connect - No Controls

Hey Guys,there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect). If you disable Spotify Connect, the Spotify Contro...

Casual Listener

Hey Guys, there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect...

Hubo

Community Legend

2805 Views

4 replies

0 likes

  • 2805 Views
  • 4 replies
  • 0 likes

Solved!! No album art on lock screen when casting

Hi, I use Spotify on IOS 9.0.2, version 4.3.01426. When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lock screen turns to regular lock screen. When I swipe up to get contro...

Regular

Hi,   I use Spotify on IOS 9.0.2, version 4.3.01426.   When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lo...

user-removed

Not applicable

2294 Views

3 replies

0 likes

iOS
lock screen
  • 2294 Views
  • 3 replies
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Solved!! Rasetting because of missing space

Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?

Newbie

Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?

Maxim

Spotify Star

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes