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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 44622 Views
  • 15 replies
  • 36 likes
  • 44622 Views
  • 15 replies
  • 36 likes

Songs that are downloaded will not play offline

Hello, I have searched for a solution to my problem but have not yet found one. About a month ago I lost the ability to play songs while offline. I have tried everything. I do not have more than 3,333 songs.I only use Spotify on my iPhone and desktop...

  • Music Fan
  • Hello,   I have searched for a solution to my problem but have not yet found one.  About a month ago I lost the ability to play songs while offline.  I have tried everything.  ...
  • UncleLawSchool
  • Music Fan
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

iPhone /iPad

Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??

  • Newbie
  • Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??       
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Followed Artists

Hi just set filter "downloads" with swiping down in my music/artists.Now I cant reset the filter, cant see the followed artists any more?All I get now is the the information the followed artist will show up here...Any Chance to get this fixed without...

  • Newbie
  • Hi   just set filter "downloads" with swiping down in my music/artists. Now I cant reset the filter, cant see the followed artists any more? All I get now is the the information the followed...
  • Rodrigo
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Wrong song order in albums

Hi, I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which the songs are played but the order in which they are listed. In any case I...

  • Visitor
  • Hi,   I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Spotify won't run on ipad 2

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message. My iPad 2 has iOS9.3.5. I can't find any help on here. Thanks in advance, Rod

  • Newbie
  • When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message.  My iPad 2 has iOS9.3.5.   I can't find any help on here. ...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Solved!! Can't log into Spotify on my iPhone but can on my iPad.

Dear Spotifiers, A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2 with the same account. When he try to log on his iPhone he get error message that...

  • Casual Listener
  • Dear Spotifiers,   A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2  with the same a...
  • ADAU
  • Newbie
  • 1552 Views
  • 6 replies
  • 1 likes
  • 1552 Views
  • 6 replies
  • 1 likes

Remotely control IOS spotify volume via Spotify on OSX

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy.It is not possible to remotecontrol the volume of my ios spotify via the osx application. As I use my Ipad with speakers on it while working on my macbook on the ot...

  • Newbie
  • Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy. It is not possible to remotecontrol the volume of my ios spotify via the osx application.   As I use my ...
  • Hubo
  • Community Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • iOS
    osx
    problem
    remote
  • 605 Views
  • 1 replies
  • 0 likes

Solved!! Some song not in the song list in "your music"

I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-downloaded the app. Unfortunately none of it worked! What t...

  • Casual Listener
  • I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-download...
  • sonjastyle
  • Casual Listener
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

it wont allow me to listen to judt the music in my playlist, unwated songs added to my play queue

everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist

  • Newbie
  • everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Spotify is downloading all of my albums

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on my phone! Is this a known problem?

  • Newbie
  • In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on m...
  • 232 Views
  • 0 replies
  • 0 likes
  • 232 Views
  • 0 replies
  • 0 likes

Solved!! Why am I seeing a Spotify Connect I don't recognize

Hello all!I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my home? Screen shot attached. Thanks in advance for the ...

  • Casual Listener
  • Hello all! I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my...
  • JeanetteIBCLC
  • Casual Listener
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Solved!! Resetting password

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone help please

  • Casual Listener
  • Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone...
  • Smales149
  • Casual Listener
  • 950 Views
  • 2 replies
  • 0 likes
  • 950 Views
  • 2 replies
  • 0 likes

Menu bar moved to bottom?

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side.Why is this and how do I get it to the bottom

  • Regular
  • My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side. Why is th...
  • Tman69
  • Newbie
  • 6514 Views
  • 9 replies
  • 3 likes
  • 6514 Views
  • 9 replies
  • 3 likes

Over charged

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

  • Casual Listener
  • I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?
  • Maxim
  • Spotify Star
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

I cannot download spotify app on iphone 7.

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggestions?

  • Newbie
  • I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggesti...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

  • Casual Listener
  • As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...
  • Hubo
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

  • Newbie
  • Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

  • Newbie
  • I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...
  • SNM
  • Regular
  • 875 Views
  • 2 replies
  • 0 likes
  • devices
    Download bug
    Download error
    Offline Access
  • 875 Views
  • 2 replies
  • 0 likes

New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

  • Newbie
  • I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...
  • Bittencourt
  • Spotify Star
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes