Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272034 Views

58 replies

14 likes

  • 272034 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172676 Views

507 replies

108 likes

  • 172676 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

115080 Views

19 replies

38 likes

  • 115080 Views
  • 19 replies
  • 38 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

Newbie

On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞

adriank1410

Roadie

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

Newbie

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...

adriank1410

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

Newbie

Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...

adriank1410

Roadie

2460 Views

1 replies

0 likes

  • 2460 Views
  • 1 replies
  • 0 likes

Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

Newbie

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...

399 Views

0 replies

0 likes

local files
  • 399 Views
  • 0 replies
  • 0 likes

Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

Newbie

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...

ErikG

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

Newbie

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...

LisaHess

Regular

1095 Views

1 replies

0 likes

Browse
New Music
Radio
searching
tabs
  • 1095 Views
  • 1 replies
  • 0 likes

Spotify Premium and 4th generation ipod touch

Hello!I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th generation, you have to use an older version of spotify, bu...

Newbie

Hello! I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th genera...

Maxim

Spotify Star

5208 Views

1 replies

0 likes

  • 5208 Views
  • 1 replies
  • 0 likes

Spotify Wiedergabe über Bluetooth im Auto bricht nach ca. 19 Sekunden ab

Hallo Zusammen, wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen. Weis jemand was wir hier machen können? Um Rückmeldungen wäre ich sehr dankbar.

Visitor

Hallo Zusammen,   wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen.   Weis jemand was wir hier mac...

Zaudi1

Newbie

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone....

Regular

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting an...

Maxim

Spotify Star

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Solved!! The user interface is still not updated

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is located at the bottom of their screen. I have updated my...

Casual Listener

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is locat...

Maxim

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Spotify automatically unfollows playlist

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losing the offline listening option and end up paying fo...

Newbie

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losin...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!! Oturum Açılamadı (Apple)

Merhaba,Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

Casual Listener

Merhaba, Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

ismeteldeniz

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Spotify is working on laptop but not iPhone

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

Newbie

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

kirashi

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Scrobbling from iphone app not working

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...

Newbie

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years ...

user-removed

Not applicable

874 Views

1 replies

0 likes

iphone app
last.fm
Last.fm for Spotify
last.fm scrobble
scrobble
scrobbling
  • 874 Views
  • 1 replies
  • 0 likes

Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

Music Fan

Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...

laura_jane0

Music Fan

2009 Views

18 replies

0 likes

  • 2009 Views
  • 18 replies
  • 0 likes

Can't login

Hello Spotify, Maybe you can help me. i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and password incorrect is. PLEASE HELP ME

Casual Listener

Hello Spotify,   Maybe you can help me.   i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and pass...

musiccornercv

Roadie

404 Views

3 replies

0 likes

  • 404 Views
  • 3 replies
  • 0 likes

Spotify crashes when syncing songs on iPhone

I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5 songs before it crashes. I've contacted Spotify and gone...

Casual Listener

 I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Cluttered UI on iOS

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "now playing" spot.

Casual Listener

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "n...

481 Views

0 replies

0 likes

Clutter
  • 481 Views
  • 0 replies
  • 0 likes

Cobrança Indevida

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00.Quero cancelar... nem usei o aplicativo e o valor é um absurdo!Erika Ferreira

Newbie

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00. Quero cancelar... nem usei o aplic...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Where do I find my offline content?

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Casual Listener

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Gaberla4

Casual Listener

724 Views

6 replies

0 likes

  • 724 Views
  • 6 replies
  • 0 likes