Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241551 Views

27 replies

5 likes

  • 241551 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124300 Views

119 replies

13 likes

Other
  • 124300 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2944 Views

0 replies

0 likes

iOS
  • 2944 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307525 Views

62 replies

16 likes

  • 307525 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131860 Views

19 replies

38 likes

  • 131860 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playlists Won't Download

I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more. I've managed to re download some of them so I can...

Casual Listener

I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more...

Flutterbug28

Casual Listener

40729 Views

2 replies

0 likes

  • 40729 Views
  • 2 replies
  • 0 likes

I just bought premium for three months but it still doesn't let me listen to my playlist

Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE

Newbie

Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE

Hubo

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Help

So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.

Newbie

So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.

Hubo

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Username shows as numbers

Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each add new discoveries. Whenever someone adds a new s...

Newbie

Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each...

ErikG

Roadie

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Refining artist view

When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?

Casual Listener

When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Problems Connecting on iPhone

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi). I would search my playlist and be able to play 1-2 songs before it would simply stop playin...

Casual Listener

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi).  I would search my playlist and be ...

unicorn12345667

Newbie

1173 Views

4 replies

1 likes

  • 1173 Views
  • 4 replies
  • 1 likes

From premium to free

Hey Guys!My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay.Can someone help me to get it back to premium because I am mad like **bleep** ...

Newbie

Hey Guys! My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay. Can someone help me to ...

Hubo

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Payed for premium but still in free (itunes)

Hey whats up?My premium runned yesterday out so i bought a new itunes card, like i do it about 2 years now.But after more than 15 hours im still on free, everywhere.Can somebody help me please?

Casual Listener

Hey whats up? My premium runned yesterday out so i bought a new itunes card, like i do it about 2 years now. But after more than 15 hours im still on free, everywhere. Can somebody help me please?

Tools2810

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Update

Hi Spotify! So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently have, and as a paying user I am just interested as to when I will ge...

Newbie

Hi Spotify!    So you started rolling out an update a quite a while back, and I'm yet to get it. The interface on the iPhone seems to be much more userfriendly than the one I currently ha...

Maxim

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Keep bluetooth volume at 100% in the car (iOS)

Hello community!Every time i use spotify in the car, i have to put my audio level back at its maximum.This seems ridiculous but it gets very annoying after a while;-)You change the volume with headphones or when you use the iphone speaker but bluetoo...

Newbie

Hello community! Every time i use spotify in the car, i have to put my audio level back at its maximum. This seems ridiculous but it gets very annoying after a while;-) You change the volume with ...

tennisbold

Music Fan

2604 Views

1 replies

0 likes

  • 2604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my songs on new phones!

I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?

Casual Listener

I have logged into my premium account on my new iPhone 7 and have no songs? How do I recover these?

Jim

Spotify Legend

3566 Views

8 replies

0 likes

  • 3566 Views
  • 8 replies
  • 0 likes

Songs Tab

Hey,recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab.Im aware that they are still saved in my albums tab but it was way more convenient having them all automatically save to the "Songs" tab so I could ...

Newbie

Hey, recently I have encountered a problem with all of my saved songs dissapearimg from my "Songs" tab. Im aware that they are still saved in my albums tab but it was way more convenient having the...

813 Views

0 replies

0 likes

  • 813 Views
  • 0 replies
  • 0 likes

Help Finding Past Downloaded Songs

So in last weeks discover weekly, I downloaded all the songs to listen to offline, now that the playlist changed this monday, I have no way I can find them and was wondering if there was a solutionThanks!

Newbie

So in last weeks discover weekly, I downloaded all the songs to listen to offline, now that the playlist changed this monday, I have no way I can find them and was wondering if there was a solution ...

Dominic_M

Casual Listener

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

**bleep** spotify –– local music unavailable

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found dating as far back as 2014, it won't be resolved. I...

Regular

i've been trying to figure out why local tracks are not available on my phone, even though they are available on the desktop app. It is unresolved, and judging by all the unresolved posts I've found ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

i phone 4

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8...Pouvez-vous m'aider?

Casual Listener

Je suis incapable d'installer l'appli Spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios 8... Pouvez-vous m'aider?

Babouin_Sale

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Mobile App playing wrong version of song

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to play the song on my mobile app, it plays the new terri...

Newbie

So I downloaded both Def Leppard - Pryomania and Hysteria to iTunes then added the songs to my Spotify playlist. On my desktop it plays the correct version of the song but everytime when I try to pla...

ErikG

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Can't configure LastFM on iPad

Hello, with the new Spotify IOS Ipad update, il can't configure Lastfm anymore.I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly.I already delete, then re-install the app and it doesn't change a...

Newbie

Hello,   with the new Spotify IOS Ipad update, il can't configure Lastfm anymore. I have the version 6.8.0.3786 and when i select the textfield, the keyboard appear and disapear instantly. I...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Solved!! Daily Mix not showing on my iPhone/iPad

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not there. I'm using iOS10 on both. I listen to a LOT of music...

Casual Listener

Hello, I can't see the options for the Daily Mixes, neither in my iPhone or my iPad. I tried the help page https://support.spotify.com/us/using_spotify/search_play/daily-mix/ but they are not th...

Marypatcormier

Newbie

1410 Views

2 replies

0 likes

dailymix
iOS
  • 1410 Views
  • 2 replies
  • 0 likes

Solved!! Menu Bar

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side. Is there any way I can get it at the bottom??

Newbie

My friends and I are both running the latest verison. But their menu bar is at the bottom but mine is still on the side.  Is there any way I can get it at the bottom??

Maxim

Spotify Star

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes