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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65738 Views
  • 16 replies
  • 37 likes
  • 65738 Views
  • 16 replies
  • 37 likes

Abysmal performance on 5th Gen iPod touch

Hi community,I really did search the forums before posting this, apologies in advance if someone has already opened such a topic.I have an iPhone 6S and an iPod touch 5th gen, both bought the same year. The iPod is model ME978CH/A, bought from a genu...

  • Casual Listener
  • Hi community, I really did search the forums before posting this, apologies in advance if someone has already opened such a topic. I have an iPhone 6S and an iPod touch 5th gen, both bought the sam...
  • mprebbz
  • Casual Listener
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

can not sign premium subscription

Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a bad day and to try again later but it never works, a...

  • Newbie
  • Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a b...
  • MartinStoichkov
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

problem with logging to iphone

Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. I also remove offline device (only iphone) from my ...

  • Casual Listener
  • Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. ...
  • NinaFo
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

So lame.

I've literally been paying for Spotify for months and I can not save any music. **bleep**

  • Newbie
  • I've literally been paying for Spotify for months and I can not save any music. **bleep**
  • MartinStoichkov
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!! Cant Find Daily Mix Playlist

I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...

  • Casual Listener
  • I'm trying to find the new Daily Mix Playlist that was announced today.  I am in Canada.  I have updated my Spotify App through the app store, but still nothing.  I have tried going to...
  • AshySamurai
  • Regular
  • 31977 Views
  • 20 replies
  • 3 likes
  • 31977 Views
  • 20 replies
  • 3 likes

Solved!! Cant change password at all

I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change

  • Casual Listener
  • I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change
  • Hubo
  • Community Legend
  • 509 Views
  • 3 replies
  • 0 likes
  • 509 Views
  • 3 replies
  • 0 likes

Repeat TRACK Mode!

Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!

  • Casual Listener
  • Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
  • MartinStoichkov
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Wrong language on spotify app on iphone.

When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?

  • Casual Listener
  • When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
  • Hubo
  • Community Legend
  • 1046 Views
  • 3 replies
  • 0 likes
  • 1046 Views
  • 3 replies
  • 0 likes

Password

When I try to reset my password it says form expired

  • Newbie
  • When I try to reset my password it says form expired
  • Hubo
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Can't sync local files from laptop to iPhone

Recently, I just can't sync the local files between my laptop and iPhone...I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's worse now. The old songs which were successfully syn...

  • Newbie
  • Recently, I just can't sync the local files between my laptop and iPhone... I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Download playlist goes partially wrong

I am premium and i have an iphone 4. I click the button to download the playlist that i want, but some songs wont download. What can i do in order to download the whole playlist

  • Newbie
  • I am premium and i have an iphone 4. I click the button to download the playlist that i want, but some songs wont download. What can i do in order to download the whole playlist
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Problem conecting with car bluetooth using Iphone 7

I am having an issue connecting Spotify in my car avalible devices only appear as "iphone" therefore songs can only be heard via iphone. My bluetooth however, is paired/connected for calls and other uses. Please help me!

  • Newbie
  • I am having an issue connecting Spotify in my car avalible devices only appear as "iphone" therefore songs can only be heard via iphone. My bluetooth however, is paired/connected for calls and other ...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Way to prevent duplicates in playlists.

I recently switched from a Samsung phone to an iPhone and under the "Your Library" section, Artists i have followed are no longer showing up. They show up on the desktop site, but not on the iPhone. Any suggestions?

  • Newbie
  • I recently switched from a Samsung phone to an iPhone and under the "Your Library" section, Artists i have followed are no longer showing up. They show up on the desktop site, but not on the iPhone. ...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! Das "Start" Symbol erscheint nicht!

Normal erscheint ganz unten links das Symbol für Start mit einem Häuschen.Bei mir fehlt dieses Symbol auf dem iPhone (6, neueste IOS Version). Auch nach neu Neuinstallation erscheint das Symbol nicht. Habe Spotify Premium. Was kann man machen??

  • Casual Listener
  • Normal erscheint ganz unten links das Symbol für Start mit einem Häuschen. Bei mir fehlt dieses Symbol auf dem iPhone (6, neueste IOS Version). Auch nach neu Neuinstallation erscheint das Symbol nic...
  • ww-horst
  • Casual Listener
  • 1646 Views
  • 6 replies
  • 0 likes
  • 1646 Views
  • 6 replies
  • 0 likes

Solved!! Playlist songs stop playing after a random number of tracks

After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of songs. This is difficult to do if I am running and...

  • Casual Listener
  • After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of...
  • elisabel79
  • Casual Listener
  • 1181 Views
  • 11 replies
  • 0 likes
  • 1181 Views
  • 11 replies
  • 0 likes

Subscribed, still not active on my Iphone

I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My iPhone app still is telling me I need to upgrade to...

  • Newbie
  • I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My ...
  • Hubo
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

I can't access my songs after cancelling premium

Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of an album I didn't save in the playlist. It works fin...

  • Newbie
  • Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of a...
  • Hubo
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Issues with adding song on playlist

Lately I started to have problems with my playlist.Currently I have 1845 songs.But the problem is that the playlist jumps over tracks that I recently added and later they dissapear.No problem I think, I'll just go and add the song again but then the ...

  • Newbie
  • Lately I started to have problems with my playlist. Currently I have 1845 songs. But the problem is that the playlist jumps over tracks that I recently added and later they dissapear. No problem I...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Can I use Spotify on two phones at the same time?

I've just downloaded premium but Spotify on my phone is still in it's free mode.Can I use two phones from the same account?

  • Newbie
  • I've just downloaded premium but Spotify on my phone is still in it's free mode. Can I use two phones from the same account?
  • Maxim
  • Spotify Star
  • 1544 Views
  • 1 replies
  • 0 likes
  • 1544 Views
  • 1 replies
  • 0 likes

orderptoblem

I've got 1month bit i've bought 3month

  • Newbie
  • I've got 1month bit i've bought 3month
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes