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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241544 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124288 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307522 Views

62 replies

16 likes

  • 307522 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131860 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't download music for offline use, iPhone 4s

Premium member, plenty of storage, all up to date, have rebooted everything. It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs are made available in the end. If this continues there is ...

Newbie

Premium member, plenty of storage, all up to date, have rebooted everything.   It will say it's downloading, usually get between 3 and 80 songs "downloaded", then always freezes up and no songs...

412 Views

0 replies

0 likes

  • 412 Views
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Superuser Contribution mixed up spotify accounts

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checking find friends in facebook. Trouble is i cant get t...

Casual Listener

hi I have a family account . i set up an account on my Dads ipad a few months ago , however i seem to have managed to mix up his account with mine. I have been able to find his old account by checkin...

Jack

Roadie

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Spotify started misbehaving on iPhone

Hi, I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour.AppStore says Spotify is current version (all Apps are current version). A: Start Spotify... logo shows for a couple of ...

Regular

 Hi,  I'm getting weird behaviour from SpotifyPremium on my iPhone 5S (iOS version unknown). Upgraded to iOS 10.2 ...same behaviour. AppStore says Spotify is current version (all Apps are...

arvine1028

Regular

2273 Views

14 replies

0 likes

Other
Premium
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  • 14 replies
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Not possible with Wifi connection

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

Newbie

When I am logged on to a wifi network, my spotify does not work (it does not perform searches and I can not navigate). Something that can be done to fix the problem?

342 Views

0 replies

0 likes

  • 342 Views
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Spotify not dowloading music offline on ipod touch

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I have is 1.8.1.8 on ios6. Does anyone know wich could ...

Newbie

Hi, I have a problem with offline music on my ipod touch. For some reason it has stopped downloading the offline music, I have plenty of space and I'm connected to wifi. The spotify version that I ha...

Maxim

Spotify Star

1581 Views

1 replies

0 likes

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  • 1 replies
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Not possible without WiFi connection

Hey,I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it's on Offline-mode because there's no internet connecti...

Newbie

Hey, I have Spotify premium that I've been using for long. Suddenly it's not possible for me to use Spotify on my iPhone when I'm not connected to a Wifi, but 3G/4G network. Spotify claims that it...

331 Views

0 replies

0 likes

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Listen to music even with no internet connection

I have a problem...When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it once; because when I turn my internet connection off,...

Newbie

I have a problem... When I play a song, it is downloaded automatically, I mean, if I am looking for new music I have to play the song, but I don't want to download that song, I just want to hear it ...

348 Views

0 replies

0 likes

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I paid but I'm still not premium its been 24 hours

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are: What is wrong? Why I'm not premium even though I had already pay? Should I make an...

Newbie

I paid spotify subscription with appstore yesterday (Monday 4pm ) and when I open spotify on my device I'm not a premium user, instead I'm Free user. My questions are:  What is wrong?  Wh...

kbrooksc

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
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'Local File' folder on iPhone doesn't include all the songs that are downloaded on my phone

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I try adding them to playlists and things on my compu...

Newbie

There are songs that I have on my iTunes library on my phone (as well as on my computer) that just flat out don't even show up when you search for them in the Local Files folder on my iPhone. When I ...

492 Views

0 replies

0 likes

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Spotify Connect for Windows Phone

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer.Que faire?

Casual Listener

Je suis incapable d'installer l'appli spotify sur mon i phone4 roulant sur ios7 car le app store de Apple demande absolument ios8 pour me l'installer. Que faire?

302 Views

0 replies

0 likes

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Spotify is running with background app refresch disabled

Hi guys!I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2)I have the background app refresh disabled but when i switch from the spotify app to another one in the multitasking, Spotify continues to play music!Why?Thank you all!

Casual Listener

Hi guys! I've got a problem with the Spotify app for my Iphone 7 Plus (IOS 10.2) I have the background app refresh disabled but when i switch from the spotify app to another one in the mu...

648 Views

0 replies

1 likes

  • 648 Views
  • 0 replies
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Listening to artists

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved albums just fine but not by artist anymore. Is there ...

Newbie

Previosly when I selected Artist in my Library it would show all the artists with music I had saved but now it is blank and only tells me it will lists artists I follow. I can still brows my saved al...

akrramo

Newbie

395 Views

1 replies

1 likes

  • 395 Views
  • 1 replies
  • 1 likes

family premium

why i cant confirm the invite?i already try it multiple times , i still got same error msg. pls help

Casual Listener

why i cant confirm the invite?🙁🙁i already try it multiple times , i still got same error msg. pls help

_mhicz

Casual Listener

425 Views

2 replies

0 likes

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  • 2 replies
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Chromecast Multiroom Not Connecting in Spotify Connect

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on "Connecting...." This is a new problem, as multiro...

Regular

I have several chromecast audio pucks, and several of them are grouped. Spotify Connect seems to work OK when connecting to an individual device, but it fails to connect to groups -- it just hangs on...

464 Views

0 replies

0 likes

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  • 0 replies
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Ipod touch, free memory space and songs not downloading...

I have the latest model of iPod Touch. I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY state that I still have 8gb left of space. So... how can I fix tha...

Visitor

I have the latest model of iPod Touch.   I have 32gb of space, and when I try to sync albums, Spotify suddenly states that there is no more space available. However, my settings CLEARLY s...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Local files are counting against my download limit (and are greyed out for the most part) –Iphone 6s

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotify playlist. Then the phone's Spotify app will see that playlist and if ...

Regular

They are Local Files from my desktop computer that the desktop Spotify imported into it's Local Files folder. Then you transfer the desktop Spotify Local Files to a desktop Spotif...

miyara

Casual Listener

1506 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Discover Weekly playlist not updating on iPad

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than playing music from Spotify. I've signed out, quit Spot...

Gig Goer

My Discover Weekly has failed to update on my very old iPad 1 this week, although it has done so on my newer iPhone and Mac desktop. This is annoying because I use this iPad for little other than pla...

376 Views

0 replies

0 likes

  • 376 Views
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ios 10.2 Spotify app keeps playing the same playlist, no matter where I start

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was listening to weeks ago - everytime. Anyone else seeing t...

Casual Listener

hi, ios 10.2 issue on my iPhone. If I stat a playlist or an album or any sequence of songs really, the first song will play fine, and then Spotify flips to a random Christmas playlist tha I was liste...

nuash

Casual Listener

2608 Views

2 replies

0 likes

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  • 2 replies
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Carplay integration is soul crushing - making life less worth living

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years and love it. It has been my main source of music fo...

Newbie

So I recently bought my dream car - 2017 Nissan Maxima and I was thrilled to find that it came with Apple Carplay and that Spotify was supported. I've been a loyal Spotify premium customer for years ...

ccolorado22

Newbie

1057 Views

3 replies

5 likes

  • 1057 Views
  • 3 replies
  • 5 likes