iOS (iPhone, iPad)

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Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

iphone facebook login

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

Algunas canciones descargadas no se reproducen sin conexión.

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroducen y le tengo que dar a siguiente. Eh intentado qui...

Equalizer Won't Work

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful info) and I noticed the equalizer doesn't affect these...

All of my playlists are gone

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

Problem with last.fm and writing log in information

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tried to re-write my password, but I couldn't do that, when I t...

Car bluetooth

I just got a Toyota with Bluetooth audio. When I stream Spotify, it keeps stopping unless the phone is plugged into the USB port. I don't want to have my phone on the charger all the time. Is there a way to fix? Thanks

Still don't have the new iOS layout

I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout.Everyone I know who I've asked say they have the new layout and have had it for a very long ti...

Can't access anything in app: "An error occurred. Try again."

This happened to me a couple of months ago and is happening again. I connect to the wifi network at work. "Offline" is not on. I can't access anything except whatever I was last playing. I can access the the list of musicians I follow but can't click...

Somebody else uses my account and stop my music by connecting with another device (not my device).

Cant play Spotify music on my phone when Im in Taiwan

I registered my spotify when I was in the UK about three years ago. I recently came back in Taiwan and after 14 days, my spotify was showing '' you can only use spotify abroad for 14 days''. After I changed the region to Taiwan, it's not playing on m...

Music on Iphone stopped working

Hello fellow spotifiersI love the app but recently my Iphone keeps telling me that playing music (any music) is a service for premium users.. (I know playing specific songs is premium but shuffle should work..) Hence no music can be played through th...

Constant skipping every 2 seconds

Hi, thank you in advance for your help. For the past few days, my iPad Air 2 iOS 10 cannot play my Spotify. The songs on Spotify will play maybe 1.5 seconds then skip to the next, then the next, then the next. I've deleted and reinstalled the app, I ...

Why is it so obnoxious to remove songs from a playlist on mobile???

So instead of being able to press the 3 dots next to a song in the play queue and having an option to remove the song from my playlist I have to hit edit at the top of the playlist and scroll down and delete the song. ??????? Why do you do this????

"You already have an account with this email"

About last month I tried logging in to Spotify on a different phone and it kept coming up with that statement, so I figured I could only log in on a certain amount of devises, however, I got a new phone for Christmas, and after spending some time wit...

New to Spotify

Hi! I'm new to Spotify. Just created a Christmas Playlist and songs that I did not add are playing. And, they're not even Christmas songs. This is how it's supposed to work? Thank you for your help!

Payment Issues

I was trying to get the $0.99 premium for 3 months. When I tried to pay for it with my PayPal account, a paged popped up showing, "processing". However, the payment wasnt made and it just made me complete the same steps again. How do I pay for premiu...