Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37231 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102785 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431500 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299203 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why did all my saved songs on Spotify premium just disappear?
Why did all my saved songs on Spotify premium just disappear?
Community Legend
729 Views
3 replies
0 likes
I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Downloading... Waiting to download. I even tried turin...
I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Dow...
Newbie
733 Views
2 replies
0 likes
My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more than three devices - and not letting anything be off...
My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more t...
Roadie
691 Views
1 replies
0 likes
Hi,For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well.I recently bought a new Iphone and now the Spotify app only can connect through my Facebook account (free account). I c...
Hi, For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well. I recently bought a new Iphone and now the Spotify app only ...
Community Legend
361 Views
1 replies
0 likes
Is their a limit on how many songs you can have of your online compared to the offline
Is their a limit on how many songs you can have of your online compared to the offline
Community Legend
15518 Views
1 replies
0 likes
Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...
Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch ...
Regular
1140 Views
2 replies
0 likes
Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...
Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...
389 Views
0 replies
0 likes
Hi thereOn my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its output to that device. I will happily change to another computer...
Hi there On my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its outpu...
Regular
601 Views
4 replies
0 likes
I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to listen to music as I fly--as any reasonable person would. However,...
I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to ...
325 Views
0 replies
0 likes
Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se eu nao tivesse pedido o download, ja desloguei, re...
Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se...
376 Views
0 replies
0 likes
Hi:I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a new song to the list, and it does not show up on the iPh...
Hi: I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a n...
371 Views
0 replies
0 likes
I created a Playlist with every music that mean something to my ... I have 33... quite a job.Maybe due to the 1300 music's... in offline mode some simply does not play
I created a Playlist with every music that mean something to my ... I have 33... quite a job. Maybe due to the 1300 music's... in offline mode some simply does not play
249 Views
0 replies
0 likes
It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this?? iPhone 6siOS: 10.0.1Spotify version: 6.8.0
It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this?? ...
247 Views
0 replies
0 likes
I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 and it took me to the vodaphone site and said I had ...
I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 a...
404 Views
0 replies
0 likes
I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify. Most everything is working, however, a few of my local files refuse to sync. They are all in MP3 format. My iPhone is on the same Wifi n...
I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify. Most everything is working, however, a few of my local files refuse to...
474 Views
0 replies
0 likes
My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom.When i relog into a friends account it appears on the bottom and when i log back into mine its on the side.There is absolutely no re...
My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom. When i relog into a friends account it appears on the bottom and when i log bac...
Spotify Star
936 Views
5 replies
0 likes
Hey guys, I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and added them to my playlist. Then I downloaded the whole playl...
Hey guys, I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and ...
298 Views
0 replies
0 likes
I've had a premium account with an iphone 7+ 128gb with plenty of space. I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs don't load or play... they just stay at 0.00s instead of lo...
I've had a premium account with an iphone 7+ 128gb with plenty of space. I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs do...
294 Views
0 replies
0 likes
Community Legend
742 Views
1 replies
0 likes
Hi Guys, my Spotify is driving me nuts. I try listening to an album but instead of playing the next song on the album it plays a song from my starred track and stays on my starred tracks then. Hhhhhhelp please
Hi Guys, my Spotify is driving me nuts. I try listening to an album but instead of playing the next song on the album it plays a song from my starred track and stays on my starred tracks then. Hhhhhh...
290 Views
0 replies
0 likes
