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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241539 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124280 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307521 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131857 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

The new UI update

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus.But i have other friends that have The new update on 6s/7plus. I really like The new...

Casual Listener

I have tried for serveral months to Get The new UI update all my friends have (i have it on 2 other phones) but i wont come on my new iPhone 7 plus or my old 6s plus. But i have other friends that...

MattSuda

Spotify Star

2466 Views

4 replies

0 likes

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  • 4 replies
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Problems with Running

Hi,I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-installed the app but still no connection when using ...

Newbie

Hi, I recently face the problem that Running is not working on my iPhone (5s), even though I am online (can download songs for offline use). Spotify always tells me "online connection failed". I re-...

296 Views

0 replies

0 likes

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Specific Spotify song always starts playing at 2:46 instead of the start

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downloaded, help?

Newbie

I seem to be having difficulty with a specific song on my Spotify playlist. Whenever I play The Strays by Sleepjng with Sirens it's starts off at 2:46 instead of 0. I have premium and the song downlo...

ErikG

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Superuser Contribution Some downloaded songs have disappeared.

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

Casual Listener

I downloaded some full albums ( Wish You Were Here for example ), but now i just can view and play 2 or 3 songs of these. I have Premium version.

mg_alan7

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
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Spotify won't recognize wifi

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and back on my phone. I I also uninstalled and reinstall...

Newbie

I am a Premium subsciber and recently spotify can not recognize I am online on my iphone5. I have an execllent signal with no browsing issues, I have logged out and back in and have powered off and b...

user-removed

Not applicable

12007 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

In Rainbows (iPhone app) won't play; Will on desktop. Ideas?

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop computer app.Any ideas how to get it to work? Anyone ...

Newbie

So it's a pretty straightforward issue that I hope I'm not the only one to experience. Essentially, In Rainbows by Radiohead will not play on my app, however, it will play just fine on the desktop co...

431 Views

0 replies

0 likes

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Some songs will not play on IPhone

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

Newbie

Why is it that some of the songs I put in a playlist, will play on the desktop, but not on the phone? Is it some sort of rights issue? If so, why play on one over the other?

315 Views

0 replies

0 likes

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Can't login Can't change password

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form has expired error, no matter how quickly i do it. Oh...

Casual Listener

When i try to log in, i get an error stating i already created an account with this emailadress. Loging in via facebook gives me a 404 error, and when i try to change my password i get a 'this form h...

Hubo

Community Legend

628 Views

3 replies

0 likes

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  • 3 replies
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Importing new music?

Hello kind users,Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music died. My question is when I download new music on my new ...

Newbie

Hello kind users, Recently I bought Spotify premium and imported all my music from iTunes on my iPhone to Spotify, the importing worked very well, however, the laptop that contains all my music di...

316 Views

0 replies

0 likes

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Superuser Contribution Art cover freezes

Hi, I have many problems with my spotify app since a few weeks:1) the art cover is not refreshed when the song ended2) the downloaded tracks are not available offline and I still have 3 gb of free space3) with 2 bars in 4g signal, a song won't play w...

Casual Listener

Hi, I have many problems with my spotify app since a few weeks: 1) the art cover is not refreshed when the song ended 2) the downloaded tracks are not available offline and I still have 3 gb of fre...

VictorPerez

Casual Listener

456 Views

2 replies

0 likes

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  • 2 replies
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Subscription renewal

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried logging out and deleting the app, even paid for the subsc...

Newbie

I renewed my premium subscription through iTunes but on the Spotify app/on my Spotify account it says that I only have a free subscription and won't let me play any of my music normally. Tried loggin...

Maxim

Spotify Star

384 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPad app won't login

I get an error message saying I have already created an account with this user name when I try to log in.

Regular

I get an error message saying I have already created an account with this user name when I try to log in.

kirashi

Community Legend

1315 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Spotify stops playing after each song

Hello everyone, I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify.I use it on 3 devices: - My Dekstop PC (dont know, newest i guess, last login yesterday)- My Android Tablet (4.4.0.1008)- My iPhone (4.7.0.985) The...

Casual Listener

Hello everyone,   I am a Premium User of Spotify and have a huge problem since 2-3 Weeks with my Spotify. I use it on 3 devices:   - My Dekstop PC (dont know, newest i guess, last logi...

Paul26

Newbie

1639 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Saved Songs

When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?

Newbie

When I save songs I can't find them in my playlist or anywhere. Where are my saved songs?

Bittencourt

Spotify Star

656 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No puedo agregar subcripcion

Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar más códigos ya que he agregado más de 2 en 12 meses ...

Newbie

Hola consulta siempre me he suscrito a spotify premium mediante páginas web que ofrecen el producto el tema es que ahora compre la suscripción de un año pero no me deja me dice que no puedo agregar m...

408 Views

0 replies

0 likes

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Solved!! all music is grayed out can only shuffle play before I could tap a song and it would play?

After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my free premium trial started I could pick any song an...

Newbie

After my free premium trial ended all the music is grayed out and only allows me to shuffle play and when I click on a song it says it is a premium feature. I am connected to the internet. Before my ...

ErikG

Roadie

1399 Views

2 replies

0 likes

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  • 2 replies
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iTunes Gift Card for Spotify Premium.

Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?

Newbie

Am I able to use a $25 iTunes Gift Card for Spotify Premium for a few months?

Maxim

Spotify Star

4310 Views

2 replies

0 likes

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  • 2 replies
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My Spotify doesn't show images from Songs or Albums.

Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.

Newbie

Since I changed from Iphon (5 to 6S) My Spotify doesn't show images from Songs or Albums. What can I do? According my App the songs are downloaded. Please your support.

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes