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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29272 Views

40 replies

9 likes

  • 29272 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94033 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

953 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293416 Views

60 replies

15 likes

  • 293416 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123537 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How to play just that album...

Hi - I'm not sure what I'm doing wrong, but anytime I choose, say, a Wiggles album, out of nowhere I get songs from like Macklemore or Lady Gaga. Great music no doubt, but not when I'm attempting to play music for the kids! Help!

Casual Listener

Hi - I'm not sure what I'm doing wrong, but anytime I choose, say, a Wiggles album, out of nowhere I get songs from like Macklemore or Lady Gaga. Great music no doubt, but not when I'm attempting to ...

MartinStoichkov

Community Legend

2910 Views

6 replies

0 likes

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  • 0 likes

iPhone reboots

iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again. Device: iPhone 6SOS: iOS 10.2Spotify Version: 6.8.0.3786

Casual Listener

iPhone reboots every time i start spotify. But the app runs ok once i go back to the app and run it again.   Device: iPhone 6S OS: iOS 10.2 Spotify Version: 6.8.0.3786

alfaandrews

Casual Listener

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
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Superuser Contribution Logging into Spotify with Facebook but Spotify isnt registering my account

I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this is a free one. My desktop spotify logins with no pro...

Newbie

I tried to log in to my Spotify using my Facebook and it says "permission already authorized" and when I'm redirected to my spotify app, it's not my spotify account. I've a premium account and this i...

Maria_B

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

premium failure

I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and went ahead with the payment. I got an email welcomi...

Casual Listener

I tried to get the special holiday 3 months for $.99 offer on 1/1/17. The website said that I had around 13 hours left to get the special offer so i went ahead and put my credit card information and ...

supernoeliaa

Casual Listener

433 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Offline problem

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

Newbie

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By...

Maria_B

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't listen to song

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

Newbie

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

Maria_B

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Cover album

The cover of my albums don't appear in offline mode.. what can I do??

Casual Listener

The cover of my albums don't appear in offline mode.. what can I do??

adriank1410

Roadie

487 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

using premium spotify with iPhone

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the username provided and create a password? On my dev...

Newbie

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the...

adriank1410

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Premium on 2 devices.

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the premium again.

Newbie

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the prem...

adriank1410

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

No notifications on Ios

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on my devices and all look set correctly. Please help.

Casual Listener

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on ...

adriank1410

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Spotify premium not working on iPhone but works ok on iPad?

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but will work ok on my iPad. Any one help with this?

Newbie

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but w...

adriank1410

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify is using data with downloaded playlists.

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I also saw that even with downloaded stuff the album pic...

Newbie

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I als...

adriank1410

Roadie

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

Newbie

On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞

adriank1410

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

Newbie

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...

adriank1410

Roadie

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

Newbie

Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...

adriank1410

Roadie

2505 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

Newbie

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...

430 Views

0 replies

0 likes

local files
  • 430 Views
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  • 0 likes

Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

Newbie

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...

ErikG

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

Newbie

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...

LisaHess

Regular

1168 Views

1 replies

0 likes

Browse
New Music
Radio
searching
tabs
  • 1168 Views
  • 1 replies
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Spotify Premium and 4th generation ipod touch

Hello!I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th generation, you have to use an older version of spotify, bu...

Newbie

Hello! I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th genera...

Maxim

Spotify Star

5238 Views

1 replies

0 likes

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  • 1 replies
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Spotify Wiedergabe über Bluetooth im Auto bricht nach ca. 19 Sekunden ab

Hallo Zusammen, wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen. Weis jemand was wir hier machen können? Um Rückmeldungen wäre ich sehr dankbar.

Visitor

Hallo Zusammen,   wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen.   Weis jemand was wir hier mac...

Zaudi1

Newbie

920 Views

2 replies

0 likes

  • 920 Views
  • 2 replies
  • 0 likes