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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231955 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113403 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2212 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303650 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129451 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify app not shown in list of my apps in iTunes

Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as installed? (It's there in the pictures of the phone!)

Newbie

Just sync'd my iPhone 6+ and noticed that Spotify doesn't show as an installed app in the list on iTunes. It's certainly on the phone and it works fine; what's up with iTunes not showing it as instal...

omkd777

Casual Listener

802 Views

1 replies

0 likes

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After 1-3 songs, stops playing but looks like it is . . . just plays silence for minutes on end?

For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume playing, but only for 1 or a couple songs and same...

Newbie

For the past few weeks, when I play spotify on my iphone, after 1 or 2 or 3 songs, it seems to play minutes of silence on end. If I pick a new song specifically or choose a new playlist, I can resume...

286 Views

0 replies

0 likes

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Music

Why did all my saved songs on Spotify premium just disappear?

Casual Listener

Why did all my saved songs on Spotify premium just disappear?

itu_

Community Legend

751 Views

3 replies

0 likes

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  • 3 replies
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Local Tracks Not Syncing to iPhone with IOS 10 from MacBook Mac OS Sierra

I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Downloading... Waiting to download. I even tried turin...

Casual Listener

I am trying to sync my local tracks from my MacBook Pro running Mac OS Sierra to my iPhone 7 Plus running IOS 10.0.2. Spotify recognizs my iPhone under devices but my iPhone Spotify app just says Dow...

fffddderty

Newbie

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
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Solved!! saved on more than three devices

My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more than three devices - and not letting anything be off...

Newbie

My phone keeps saying I have saved songs on more than three devices and deletes all my saved/offline songs - I only have Spotify on my phone and my laptop though. Why is it saying I have it on more t...

ErikG

Roadie

705 Views

1 replies

0 likes

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Cannot disconnect from current Facebook account

Hi,For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well.I recently bought a new Iphone and now the Spotify app only can connect through my Facebook account (free account). I c...

Newbie

Hi, For the past years I shared a premium Spotify account with my boyfriend on my Iphone (Facebook account). Everything worked well. I recently bought a new Iphone and now the Spotify app only ...

Jacob

Community Legend

372 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Online

Is their a limit on how many songs you can have of your online compared to the offline

Visitor

Is their a limit on how many songs you can have of your online compared to the offline

Hubo

Community Legend

15885 Views

1 replies

0 likes

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Superuser Contribution My account's glitching up

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch too with Siri. I closed the app, but it didn't work...

Regular

Hello. I have a great problem with my account. I entered Spotify normally when it started to glitch up. When I chose a track, it started to change CRAZILY. Not only that, my iPhone started to glitch ...

JuanVides02

Regular

1165 Views

2 replies

0 likes

Account
Premium
Security
Subscription
Unlimited
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Spotify premium

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...

Casual Listener

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...

399 Views

0 replies

0 likes

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Spotify Connect on iPad/Mac Air will not connect to Sonos device

Hi thereOn my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices. But when I select one of the Sonos devices Spotify will not respond and change its output to that device. I will happily change to another computer...

Regular

Hi there On my iPad via the Spotify Settings - Devices option I can see my various Sonos zones/devices.  But when I select one of the Sonos devices Spotify will not respond and change its outpu...

cjsmelb

Regular

621 Views

4 replies

0 likes

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Spotify App Freezes When Opening, Crashes

I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now. I have quite a bit of music downloaded onto my device, as I travel for work and like to listen to music as I fly--as any reasonable person would. However,...

Newbie

I'm using my Spotify app on my iPhone 6S+, and I've been having this problem for some time now.    I have quite a bit of music downloaded onto my device, as I travel for work and like to ...

331 Views

0 replies

0 likes

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Ipod touch nao sincroniza minhas musicas

Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se eu nao tivesse pedido o download, ja desloguei, re...

Newbie

Estou com um problema para baixar as musicas e ouvir offline no ipod touch, logo normal e clico em download para baixar as musicas mas nada acontece , quando reinicio o aplicativo, ele consta como se...

385 Views

0 replies

0 likes

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Missing song on iPhone, it is there on the desktop

Hi:I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a new song to the list, and it does not show up on the iPh...

Regular

Hi: I have a curious issue. I have a song that I added to my songs playlist on the spotify app on my Mac desktop. These have always shown up also on my iPhone and vice versa. Yesterday I added a n...

390 Views

0 replies

0 likes

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Audiography offline.. some musics does not play

I created a Playlist with every music that mean something to my ... I have 33... quite a job.Maybe due to the 1300 music's... in offline mode some simply does not play

Casual Listener

I created a Playlist with every music that mean something to my ... I have 33... quite a job. Maybe due to the 1300 music's... in offline mode some simply does not play

259 Views

0 replies

0 likes

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Spotify pauses songs with one second left iPhone

It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this?? iPhone 6siOS: 10.0.1Spotify version: 6.8.0

Newbie

It seems like spotify pauses some songs with one second left to go which is really annoying because i would have to skip the song in order to listen to the next one. Is there a fix for this??  ...

251 Views

0 replies

0 likes

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How to get Spotify premium back

I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 and it took me to the vodaphone site and said I had ...

Newbie

I had Spotify premium free with my vodaphone package but I had to wipe my phone today and it's lost all passwords I've tried resetting it back it's just saying free I've text ENTERTAINMENT to 97613 a...

412 Views

0 replies

0 likes

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Why will some MP3 files refuse to sync offline?

I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify. Most everything is working, however, a few of my local files refuse to sync. They are all in MP3 format. My iPhone is on the same Wifi n...

Music Fan

I recently upgraded to the new iPhone 7 Plus, and restored my apps from the previous iPhone 6, including Spotify.    Most everything is working, however, a few of my local files refuse to...

489 Views

0 replies

0 likes

iphone
local files
offline sync
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Solved!! Spotify updated but the navigation bar is still on the left

My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom.When i relog into a friends account it appears on the bottom and when i log back into mine its on the side.There is absolutely no re...

Casual Listener

My spotify is up to date (I even tried reinstalling it) but the navigatiom bar is still on the left not on the bottom. When i relog into a friends account it appears on the bottom and when i log bac...

Maxim

Spotify Star

963 Views

5 replies

0 likes

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Miss songs on iPad after creating an own playlist w. songs not available at Spotify

Hey guys, I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and added them to my playlist. Then I downloaded the whole playl...

Casual Listener

Hey guys,   I created an own playlist with a lot of tracks available on Spotify. Nevertheless some tracks were'nt available, therefore I imported them on my own via the Mac OS Spotify App and ...

314 Views

0 replies

0 likes

  • 314 Views
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Premium account - downloaded songs don't play

I've had a premium account with an iphone 7+ 128gb with plenty of space. I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs don't load or play... they just stay at 0.00s instead of lo...

Casual Listener

I've had a premium account with an iphone 7+ 128gb with plenty of space.  I've got about 1300 songs on a downloaded playlist (confirmed downloads) and more often than not, 2 out every 5 songs do...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes