Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272003 Views

58 replies

14 likes

  • 272003 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172653 Views

507 replies

108 likes

  • 172653 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

115070 Views

19 replies

38 likes

  • 115070 Views
  • 19 replies
  • 38 likes

Playlists

For some reason my playlists that i made won't show on my profile but i can add songs to them? It says i only have 2 playlists but when i add a song to any of them it shows 4, and i cant get to the 2 playlists that wont show up.

Newbie

For some reason my playlists that i made won't show on my profile but i can add songs to them? It says i only have 2 playlists but when i add a song to any of them it shows 4, and i cant get to the 2...

Jacob

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Won't connect on iPhone

Hi there,Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do?My log in information is correct.

Casual Listener

Hi there, Having issues logging in. It just seems to freeze on the loading screen. I've uninstalled and reinstalled the app and it is still not working. Any ideas what I can do? My log in infor...

Quepa

Roadie

895 Views

5 replies

0 likes

Freezing
iOS
iPhone 6s
Mobile
  • 895 Views
  • 5 replies
  • 0 likes

Cannot download albums for offline listening

I have 2 gig space on my iPhone but it says I have no space to download albums for offline use. HELP

Visitor

I have 2 gig space on my iPhone but it says I have no space to download albums for offline use. HELP

Hubo

Community Legend

1431 Views

17 replies

0 likes

  • 1431 Views
  • 17 replies
  • 0 likes

Spotify Premium crashes in iPad Air and iPhone 6

Hey all . . . I've about had it with Spotify Premium for family. Spotify Premium will crash immediately on my mobile devices (iPad Air & iPhone 6). It runs fine on my iMac. The rest of my family is running on Android, iPhone 5, and iPad Mini without ...

Newbie

Hey all . . . I've about had it with Spotify Premium for family. Spotify Premium will crash immediately on my mobile devices (iPad Air & iPhone 6). It runs fine on my iMac. The rest of my family ...

Bittencourt

Spotify Star

461 Views

1 replies

0 likes

Spotify Premium crash
  • 461 Views
  • 1 replies
  • 0 likes

How to create the ultimate collection and shuffle it

I've discovered a work-around w/ Spotify that basically allows me to achieve my goal of combining my library with their library on my phone, but it is a pain. As you know - you can integrate your own music with their on both the Mac app and the IOS a...

Visitor

I've discovered a work-around w/ Spotify that basically allows me to achieve my goal of combining my library with their library on my phone, but it is a pain.  As you know - you can integrate yo...

Stacyellenk

Newbie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Problem with premium trial account

I have taken up the 3 months premium for 99p trial. Works perfectly on my iPad but my iPhone still only plays Spotify as the basic free service. How do I upgrade my phone to the same account so that I can play Spotify premium on it?

Casual Listener

I have taken up the 3 months premium for 99p trial. Works perfectly on my iPad but my iPhone still only plays Spotify as the basic free service. How do I upgrade my phone to the same account so that ...

Chrisn-66

Casual Listener

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Daily Mix Error in IPhone

Every time I go to use My Daily Mix it comes up with an error message saying "sorry something went wrong, please try another station". This happens to all of my daily mixes.My iPhone is up to date, as is the app, my account details are all correct. I...

Casual Listener

Every time I go to use My Daily Mix it comes up with an error message saying "sorry something went wrong, please try another station". This happens to all of my daily mixes. My iPhone is up to dat...

670 Views

0 replies

2 likes

  • 670 Views
  • 0 replies
  • 2 likes

Missing Songs

A ton of my saved/downloaded music is missing from the 'songs' tab. Same under 'artist.' Even when I re-download, songs don't show up. Strangely, all of the songs with their appropriate album are under the 'album' tab. What is the fix please?

Regular

A ton of my saved/downloaded music is missing from the 'songs' tab. Same under 'artist.' Even when I re-download, songs don't show up. Strangely, all of the songs with their appropriate album are und...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Saved Music Missing From Artist Tab

On my iphone, when I go to 'your library' and 'artist,' all of my saved music is gone when I select an artist. If I go under 'albums,' the saved music is there. It never used to do this. Kind of a deal breaker for me. Please advise. I'm a premium use...

Regular

On my iphone, when I go to 'your library' and 'artist,' all of my saved music is gone when I select an artist. If I go under 'albums,' the saved music is there. It never used to do this. Kind of a de...

nickpfen

Regular

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Where did Top Tracks in My Network go?

Since the update, I can no longer click Browse --> Top Tracks in My Network to see what my friends are listening to. Where did it go?

Newbie

Since the update, I can no longer click Browse --> Top Tracks in My Network to see what my friends are listening to.  Where did it go?

Cracen623

Newbie

5590 Views

12 replies

1 likes

  • 5590 Views
  • 12 replies
  • 1 likes

Can't play an artists' music

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?

Newbie

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Spotify consistently crashing!

I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet been resolved.Over these 6 months I've been experienc...

Newbie

I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet be...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Problem with track sorting in Spotify Premium

I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shuffle mode is off! The same thing happens even with ...

Newbie

I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shu...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

[iOS][Music] Faulty update

Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!

Newbie

Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!

394 Views

0 replies

0 likes

iOS
Music
  • 394 Views
  • 0 replies
  • 0 likes

spotify on i pod touch?

Does spotify work offline listening on a i pod touch 5th generation? 

Newbie

Does spotify work offline listening on a i pod touch 5th generation? 

Trying2Help

Music Fan

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

The songs in library dissapear

I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?

Newbie

I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Pro Music Search For Spotify links don't work in Spotify app

Ok so when I use Pro Music Search for Spotifyhttps://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I get an error message that reads "Spotify can't open t...

Newbie

Ok so when I use Pro Music Search for Spotify https://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Solved!! iPhone storage

Hello!Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (not sure if thats a word) all the playlists I had and ...

Visitor

Hello! Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (n...

PilotAC

Community Legend

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes

Mot de passe

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et cela fait 1 semaine que je ne sais plus écouter de ...

Newbie

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et ...

Spota40

Newbie

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Advertisement

I have a valid subscription and are getting advertisements thus interrupting my music.Which is annoying.Kingcon57@gmail.com

Visitor

I have a valid subscription and are getting advertisements thus interrupting my music. Which is annoying. Kingcon57@gmail.com

PilotAC

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes