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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36687 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101992 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1278 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298779 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125635 Views

19 replies

38 likes

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Superuser Contribution Offline problem

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

Newbie

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By...

Maria_B

Moderator

458 Views

1 replies

0 likes

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Superuser Contribution can't listen to song

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

Newbie

for some reason i cannot listen to this song, and it's greatly annoying me since i really do love it. why can't i listen to it?

Maria_B

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
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Cover album

The cover of my albums don't appear in offline mode.. what can I do??

Casual Listener

The cover of my albums don't appear in offline mode.. what can I do??

adriank1410

Roadie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
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using premium spotify with iPhone

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the username provided and create a password? On my dev...

Newbie

I am a Spotify Premium user on my computer. But I can't get it on my iPhone 6s. I get a message saying I have to log in with a number for my user name and create a password. How do I long in with the...

adriank1410

Roadie

506 Views

1 replies

0 likes

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  • 1 replies
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Premium on 2 devices.

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the premium again.

Newbie

I bought the $0.99 deal on my laptop. It works in there but when I go on my phone, the premium doesn't work. Does anyone know how to get the premium to work on my phone without having to buy the prem...

adriank1410

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

No notifications on Ios

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on my devices and all look set correctly. Please help.

Casual Listener

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on ...

adriank1410

Roadie

450 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium not working on iPhone but works ok on iPad?

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but will work ok on my iPad. Any one help with this?

Newbie

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but w...

adriank1410

Roadie

398 Views

1 replies

0 likes

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  • 1 replies
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Spotify is using data with downloaded playlists.

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I also saw that even with downloaded stuff the album pic...

Newbie

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I als...

adriank1410

Roadie

519 Views

1 replies

1 likes

  • 519 Views
  • 1 replies
  • 1 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

Newbie

On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞

adriank1410

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

Newbie

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...

adriank1410

Roadie

361 Views

1 replies

0 likes

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  • 1 replies
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Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

Newbie

Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...

adriank1410

Roadie

2523 Views

1 replies

0 likes

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Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

Newbie

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...

439 Views

0 replies

0 likes

local files
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Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

Newbie

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...

ErikG

Roadie

416 Views

1 replies

0 likes

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  • 1 replies
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My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

Newbie

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...

LisaHess

Regular

1178 Views

1 replies

0 likes

Browse
New Music
Radio
searching
tabs
  • 1178 Views
  • 1 replies
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Spotify Premium and 4th generation ipod touch

Hello!I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th generation, you have to use an older version of spotify, bu...

Newbie

Hello! I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th genera...

Maxim

Spotify Star

5246 Views

1 replies

0 likes

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Spotify Wiedergabe über Bluetooth im Auto bricht nach ca. 19 Sekunden ab

Hallo Zusammen, wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen. Weis jemand was wir hier machen können? Um Rückmeldungen wäre ich sehr dankbar.

Visitor

Hallo Zusammen,   wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen.   Weis jemand was wir hier mac...

Zaudi1

Newbie

929 Views

2 replies

0 likes

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  • 2 replies
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I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone....

Regular

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting an...

Maxim

Spotify Star

494 Views

3 replies

0 likes

  • 494 Views
  • 3 replies
  • 0 likes

Solved!! The user interface is still not updated

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is located at the bottom of their screen. I have updated my...

Casual Listener

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is locat...

Maxim

Spotify Star

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify automatically unfollows playlist

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losing the offline listening option and end up paying fo...

Newbie

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losin...

311 Views

0 replies

0 likes

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Solved!! Oturum Açılamadı (Apple)

Merhaba,Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

Casual Listener

Merhaba, Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

ismeteldeniz

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes