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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35913 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101200 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298125 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125432 Views

19 replies

38 likes

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Scrobbling from iphone app not working

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...

Newbie

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years ...

user-removed

Not applicable

949 Views

1 replies

0 likes

iphone app
last.fm
Last.fm for Spotify
last.fm scrobble
scrobble
scrobbling
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Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

Music Fan

Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...

laura_jane0

Music Fan

2283 Views

18 replies

0 likes

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Can't login

Hello Spotify, Maybe you can help me. i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and password incorrect is. PLEASE HELP ME

Casual Listener

Hello Spotify,   Maybe you can help me.   i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and pass...

musiccornercv

Roadie

461 Views

3 replies

0 likes

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Spotify crashes when syncing songs on iPhone

I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5 songs before it crashes. I've contacted Spotify and gone...

Casual Listener

 I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5...

328 Views

0 replies

0 likes

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Cluttered UI on iOS

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "now playing" spot.

Casual Listener

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "n...

526 Views

0 replies

0 likes

Clutter
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Cobrança Indevida

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00.Quero cancelar... nem usei o aplicativo e o valor é um absurdo!Erika Ferreira

Newbie

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00. Quero cancelar... nem usei o aplic...

306 Views

0 replies

0 likes

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Where do I find my offline content?

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Casual Listener

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Gaberla4

Casual Listener

887 Views

6 replies

0 likes

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...

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

Casual Listener

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...

musiccornercv

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

iphone facebook login

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

Casual Listener

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...

396 Views

0 replies

0 likes

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Solved!! ios10 the log in button on the iPhone wont respond - no action when pressed

ios10 the log in button on the iPhone wont respond - no action when pressed I cant re log into to my new iphone 7

Newbie

ios10 the log in button on the iPhone wont respond - no action  when pressed    I cant re log into to my new iphone 7

mylesrip

Casual Listener

1729 Views

3 replies

0 likes

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Algunas canciones descargadas no se reproducen sin conexión.

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroducen y le tengo que dar a siguiente. Eh intentado qui...

Newbie

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroduc...

614 Views

0 replies

1 likes

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Equalizer Won't Work

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful info) and I noticed the equalizer doesn't affect these...

Newbie

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful inf...

432 Views

0 replies

0 likes

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All of my playlists are gone

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

Casual Listener

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

Realness_15

Casual Listener

357 Views

2 replies

0 likes

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Solved!! Sync Issues

Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premium on the 3rd or 4th try. I have created a playlist...

Casual Listener

Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premi...

martinLeibow

Casual Listener

524 Views

1 replies

0 likes

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  • 1 replies
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Problem with last.fm and writing log in information

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tried to re-write my password, but I couldn't do that, when I t...

Newbie

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tr...

655 Views

0 replies

1 likes

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Car bluetooth

I just got a Toyota with Bluetooth audio. When I stream Spotify, it keeps stopping unless the phone is plugged into the USB port. I don't want to have my phone on the charger all the time. Is there a way to fix? Thanks

Newbie

I just got a Toyota with Bluetooth audio. When I stream Spotify, it keeps stopping unless the phone is plugged into the USB port. I don't want to have my phone on the charger all the time. Is there a...

user-removed

Not applicable

522 Views

1 replies

0 likes

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Still don't have the new iOS layout

I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout.Everyone I know who I've asked say they have the new layout and have had it for a very long ti...

Newbie

I'm using the latest version of the app available to me (6.8.0.3786), running iOS 10.2.1 (on the PB program) and I still have the hamburger menu old layout. Everyone I know who I've asked say they...

11101503480

Newbie

748 Views

1 replies

0 likes

iOS
ios app
Layout
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Can't access anything in app: "An error occurred. Try again."

This happened to me a couple of months ago and is happening again. I connect to the wifi network at work. "Offline" is not on. I can't access anything except whatever I was last playing. I can access the the list of musicians I follow but can't click...

Newbie

This happened to me a couple of months ago and is happening again.  I connect to the wifi network at work.  "Offline" is not on.  I can't access anything except whatever I was las...

user-removed

Not applicable

2689 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Solved!! Delete music from iPhone

How can I delete the music downloaded in iphone? The momorie is full, need to make space

Casual Listener

How can I delete the music downloaded in iphone? The momorie is full, need to make space

Belenar

Casual Listener

931 Views

2 replies

0 likes

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  • 2 replies
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