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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28760 Views

40 replies

9 likes

  • 28760 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93665 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

934 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293216 Views

60 replies

15 likes

  • 293216 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123432 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Where did Top Tracks in My Network go?

Since the update, I can no longer click Browse --> Top Tracks in My Network to see what my friends are listening to. Where did it go?

Newbie

Since the update, I can no longer click Browse --> Top Tracks in My Network to see what my friends are listening to.  Where did it go?

Cracen623

Newbie

5850 Views

12 replies

1 likes

  • 5850 Views
  • 12 replies
  • 1 likes

Can't play an artists' music

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?

Newbie

Hi, I use Spotify for free on my iPod Touch on the Japan version. I can't seem to hear the artist BTS's music, and I don't know why. Could I have some help?

362 Views

0 replies

0 likes

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Spotify consistently crashing!

I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet been resolved.Over these 6 months I've been experienc...

Newbie

I have been a dedicated Spotify member since 2012. For years this has been hands down the best music app for me but lately over the past 6 months or so I've had the SAME problem and it has not yet be...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Problem with track sorting in Spotify Premium

I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shuffle mode is off! The same thing happens even with ...

Newbie

I have an iMac with iOs system. Recently I turned to Spotify Premium, but the tracks are not played in order! After the track I select, Spotify choose a random track from my playlist, even if the shu...

320 Views

0 replies

0 likes

  • 320 Views
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[iOS][Music] Faulty update

Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!

Newbie

Not an idea an issue. I pay for premium and did the update and lost more that half of my saved music. Very upset and disappointed!

417 Views

0 replies

0 likes

iOS
Music
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spotify on i pod touch?

Does spotify work offline listening on a i pod touch 5th generation? 

Newbie

Does spotify work offline listening on a i pod touch 5th generation? 

Trying2Help

Music Fan

584 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

The songs in library dissapear

I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?

Newbie

I'm a premium user and downloaded over hundreds of songs in library. The songs in library dissapear this morning. However, Spotify still occupies over 5GB of memory. Where can I find the songs back?

355 Views

0 replies

0 likes

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Pro Music Search For Spotify links don't work in Spotify app

Ok so when I use Pro Music Search for Spotifyhttps://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I get an error message that reads "Spotify can't open t...

Newbie

Ok so when I use Pro Music Search for Spotify https://appsto.re/au/D0Sm1.i to search for songs on Spotify by lyrics which is super handy for me when I press the link to the song and Spotify opens I ...

384 Views

0 replies

0 likes

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Solved!! iPhone storage

Hello!Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (not sure if thats a word) all the playlists I had and ...

Visitor

Hello! Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (n...

PilotAC

Community Legend

910 Views

3 replies

0 likes

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  • 3 replies
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Mot de passe

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et cela fait 1 semaine que je ne sais plus écouter de ...

Newbie

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et ...

Spota40

Newbie

852 Views

1 replies

0 likes

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  • 1 replies
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Advertisement

I have a valid subscription and are getting advertisements thus interrupting my music.Which is annoying.Kingcon57@gmail.com

Visitor

I have a valid subscription and are getting advertisements thus interrupting my music. Which is annoying. Kingcon57@gmail.com

PilotAC

Community Legend

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Songs aren't available offline on Airplane Mode on iPhone 6

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When I put my phone into Airplane mode, only about 5 or ...

Newbie

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When ...

user-removed

Not applicable

3354 Views

4 replies

0 likes

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  • 4 replies
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Waiting to download - Not downloading all of my songs

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed since I had around 2000 downloaded songs and I lost it all. S...

Newbie

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed ...

Hubo

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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[iOS][Other] Make a shuffle function

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please make my shuffle button work!

Newbie

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please m...

Hubo

Community Legend

439 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
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I can'not activate my familiar plan

Hello,A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "button" recommended by the email and the following sentence ...

Newbie

Hello, A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "butto...

Hubo

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Free to Premium

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

Visitor

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

MartinStoichkov

Community Legend

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

Album Artwork Keeps Disappearing In Library View

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason? Driving me nuts.

Newbie

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
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Problemi con premium

Salve oggi ho pagato 0.99€ per tre mesi di premium ed essendomi arrivata la ricevuta di pagamento non riesco ancora ad accedere a spotify con premium, ma ho ancora pubblicità e altro. Attendo una vostra risposta.

Newbie

Salve oggi ho pagato 0.99€ per tre mesi di premium ed essendomi arrivata la ricevuta di pagamento non riesco ancora ad accedere a spotify con premium, ma ho ancora pubblicità e altro. Attendo una vos...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes