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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231935 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113373 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2211 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303642 Views

61 replies

16 likes

  • 303642 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129442 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone....

Regular

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting an...

Maxim

Spotify Star

511 Views

3 replies

0 likes

  • 511 Views
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Solved!! The user interface is still not updated

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is located at the bottom of their screen. I have updated my...

Casual Listener

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is locat...

Maxim

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
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Spotify automatically unfollows playlist

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losing the offline listening option and end up paying fo...

Newbie

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losin...

318 Views

0 replies

0 likes

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Solved!! Oturum Açılamadı (Apple)

Merhaba,Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

Casual Listener

Merhaba, Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

ismeteldeniz

Casual Listener

717 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify is working on laptop but not iPhone

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

Newbie

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

kirashi

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Scrobbling from iphone app not working

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...

Newbie

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years ...

user-removed

Not applicable

990 Views

1 replies

0 likes

iphone app
last.fm
Last.fm for Spotify
last.fm scrobble
scrobble
scrobbling
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Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

Music Fan

Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...

laura_jane0

Music Fan

2390 Views

18 replies

0 likes

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  • 18 replies
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Can't login

Hello Spotify, Maybe you can help me. i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and password incorrect is. PLEASE HELP ME

Casual Listener

Hello Spotify,   Maybe you can help me.   i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and pass...

musiccornercv

Roadie

474 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify crashes when syncing songs on iPhone

I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5 songs before it crashes. I've contacted Spotify and gone...

Casual Listener

 I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5...

341 Views

0 replies

0 likes

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Cluttered UI on iOS

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "now playing" spot.

Casual Listener

The "upcoming" list on iOS (iPhone 6s, iOS 10) is super cluttered at the top, and probably should be spaced out at least a little. In the picture you can see that the "coming up" text overlaps the "n...

538 Views

0 replies

0 likes

Clutter
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Cobrança Indevida

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00.Quero cancelar... nem usei o aplicativo e o valor é um absurdo!Erika Ferreira

Newbie

Em 21/12/2016 fiz a assinatura do Spotify na promoção de R$ 1,99 por 3 meses, todavia visualizando hoje minha fatura descobri que o valor cobrado foi de R$ 199,00. Quero cancelar... nem usei o aplic...

316 Views

0 replies

0 likes

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Where do I find my offline content?

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Casual Listener

I know I downloaded one or two albums for offline listening but I have so many albums I don't know which ones they are. Is there any way to check just for offline content?

Gaberla4

Casual Listener

972 Views

6 replies

0 likes

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  • 6 replies
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...

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

Casual Listener

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...

musiccornercv

Roadie

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

iphone facebook login

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my iphone also my little girls mails. So also the mail...

Casual Listener

Yesterday I switched from Apple Music to Spotify Premium Family. I subscribed using my FB account. I send an link to my daughter and my husband, so they could connect to the account. I receive on my ...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Solved!! ios10 the log in button on the iPhone wont respond - no action when pressed

ios10 the log in button on the iPhone wont respond - no action when pressed I cant re log into to my new iphone 7

Newbie

ios10 the log in button on the iPhone wont respond - no action  when pressed    I cant re log into to my new iphone 7

mylesrip

Casual Listener

1750 Views

3 replies

0 likes

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  • 3 replies
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Algunas canciones descargadas no se reproducen sin conexión.

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroducen y le tengo que dar a siguiente. Eh intentado qui...

Newbie

Tengo un problema, tengo una lista de mas de 900 canciones. Y las tengo descargadas, pero hay algunas que sin conexión no se reproducen solo se ponen en pausa y si le doy a Play igual no se repdroduc...

622 Views

0 replies

1 likes

  • 622 Views
  • 0 replies
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Equalizer Won't Work

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful info) and I noticed the equalizer doesn't affect these...

Newbie

I got some new earbuds for Christmas, they're Westone UM Pro 10's and I plugged them in and went to use Spotify (I have a premium account, idk if that's important but I thought it might be useful inf...

441 Views

0 replies

0 likes

  • 441 Views
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All of my playlists are gone

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

Casual Listener

Please help me, my phone broke and when I logged into my Spotify account on another device, all of my playlist from the last year and four months are gone. Please help me with ways to get them back

Realness_15

Casual Listener

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
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Solved!! Sync Issues

Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premium on the 3rd or 4th try. I have created a playlist...

Casual Listener

Really getting quite uset at this point. I have a premium account, but both my MacBook and iPhone keep reverting to the Free. I am constantly logging out and back in and then it only reverts to premi...

martinLeibow

Casual Listener

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Problem with last.fm and writing log in information

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tried to re-write my password, but I couldn't do that, when I t...

Newbie

My iPad application isn't allowing me to scrobble my last.fm plays. The app says that my log in information is wrong, though I haven't changed my password or username on last.fm. I still tr...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes