Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43438 Views
15 replies
36 likes

43438 Views
15 replies
36 likes

Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Alanis_Alondra
Casual Listener
I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...
2016-12-02 9:17:06 PM
2016-12-02 9:28:26 PM
JCdotnl
Roadie
318 Views
2 replies
0 likes

318 Views
2 replies
0 likes

Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

edmilord
Newbie
I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other a...
2016-12-02 9:16:41 PM
482 Views
0 replies
0 likes

482 Views
0 replies
0 likes

Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

kaylajazz
Newbie
When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in o...
2016-12-02 4:47:54 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

How to download a version of Spotify for iOS 7.1.2

Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior, mas eu não estou no clima para comprar um novo dis...

DR1L
Newbie
Então, eu tenho um iPhone 4 e, recentemente, eu formatado-lo, e eu tinha Spotify, mas quando eu formatado-lo, eu não posso baixá-lo mais, porque eu precisaria de um dispositivo com iOS 8 ou superior,...
2016-12-02 4:36:26 AM
2016-12-02 4:16:26 PM
Maxim
Spotify Star
8711 Views
1 replies
0 likes

8711 Views
1 replies
0 likes

Spotify goes offile on mobile data

Hi guys!I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay.I've restarted the device, re-installed spotify and the problem still continues.I am not s...

user-removed
Visitor
Hi guys! I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay. I've restarted the device,...
2016-11-28 3:40:43 PM
2016-12-02 1:38:17 PM
Bittencourt
Spotify Star
493 Views
3 replies
0 likes

493 Views
3 replies
0 likes

it won't let me search who i want to collaborate my playlist with it won't let me search anyone

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do

jayman2813
Casual Listener
hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do
2016-12-02 5:02:45 AM
2016-12-02 12:07:21 PM
MartinStoichkov
Community Legend
225 Views
1 replies
0 likes

225 Views
1 replies
0 likes

Spotify Crashes on Ipad

Brief description of the issue:While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, reset the ipad to factory settings. Reinstalled spotify. Works for a...

koendo
Casual Listener
Brief description of the issue: While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, rese...
2016-11-30 12:15:56 PM
2016-12-02 11:05:41 AM
koendo
Casual Listener
375 Views
2 replies
0 likes

375 Views
2 replies
0 likes

Iphone 6 Spotify playlist Reverse Order

Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a Sort By options menu and you can select sort by recently added.

Rachael_Fenton
Casual Listener
Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a...
2016-12-02 9:39:59 AM
395 Views
0 replies
0 likes
Reverse Order

395 Views
0 replies
0 likes

songs don't show in iPhone app

hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook won't appear on my iphone app. It will shows I am following the art...

adely
Casual Listener
hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook w...
2016-12-01 5:05:17 AM
2016-12-02 4:08:30 AM
Bittencourt
Spotify Star
542 Views
3 replies
0 likes

542 Views
3 replies
0 likes

Can't login

I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway

Swan2
Newbie
I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway
2016-12-01 10:13:49 PM
2016-12-01 12:21:00 AM
Nico
Community Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

music stops playing after a few minutes

I have the free Spotify app on my iPhone. It worked just fine to play at work until about a week ago. Now it will play songs only for a few minutes and then just stop on one of those ads and won't play again. I have to either shut my phone off and tu...

anitagray
Newbie
I have the free Spotify app on my iPhone. It worked just fine to play at work until about a week ago. Now it will play songs only for a few minutes and then just stop on one of those ads ...
2016-12-01 11:41:52 PM
344 Views
0 replies
0 likes

344 Views
0 replies
0 likes

Screen very sensitive in pocket

Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to uninstall it and install it again. After doing this...

LauraChips
Newbie
Hey everyone! I am new here. I have an iPhone 5s with the latest iOS on it (10.11) along with the latest Spotify update. I was having problems with my Spotify downloading music offline so decided to ...
2016-12-01 11:16:37 PM
635 Views
0 replies
0 likes

635 Views
0 replies
0 likes

Difference between Saving tracks and adding to playlists

Apologies if this has already been asked elsewhere, but I'm unable to find an answer. I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memory, as opposed to the song being marked as 'liked' ala Facebo...

Zero31
Casual Listener
Apologies if this has already been asked elsewhere, but I'm unable to find an answer. I noticed that when I hit 'Save' next to a song its then added to my iPhone's (iPhone 6s iOS 10.1) memor...
2016-11-30 5:40:55 AM
2016-12-01 9:18:40 PM
Bittencourt
Spotify Star
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Spotify won't play in the background using an iPhone 7 plus

With the dongle attached, music stops playing when I press the home button. This is especially important, as I teach fitness classes. So I need the music to keep playing while I access tabata timers in other apps, etc. It's also just kind of annoying...

SuperSexMachine
Casual Listener
With the dongle attached, music stops playing when I press the home button. This is especially important, as I teach fitness classes. So I need the music to keep playing while I access ta...
2016-11-30 10:44:44 PM
2016-12-01 7:52:56 PM
Bittencourt
Spotify Star
13375 Views
1 replies
1 likes

13375 Views
1 replies
1 likes

I cant pay

I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant payPlease Help me

FamiliaHojita
Casual Listener
I put all the correct information in the gaps and when y submit, a little red cartel apears and sais that I cant pay Please Help me
2016-11-30 10:26:48 PM
2016-12-01 6:37:53 PM
Bittencourt
Spotify Star
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Can only play shuffle...

I cannot choose my music... can only play shuffle... i have a spotify premium account.

charlesrijg
Newbie
I cannot choose my music... can only play shuffle... i have a spotify premium account.
2016-12-01 3:40:05 PM
2016-12-01 5:37:27 PM
Nico
Community Legend
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

iPhone 5 iOS 10.1.1 - Ads Freeze

I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen to same frozen ad. I have to restart iPhone to cle...

Amish1307
Casual Listener
I will be playing music and an ad will come up and freeze. Can't get off of it. No sound. Can only press link below the Match ad which says "CLICK HERE" and opens Spotify site in Safari. I can reopen...
2016-11-16 11:06:16 PM
2016-12-01 5:19:11 PM
Amish1307
Casual Listener
373 Views
2 replies
0 likes

373 Views
2 replies
0 likes

Premium Account

I just upgraded to premium account.I can see my account is premium now with desktop, but while i log in to my iphone, the account subscription still Free. Please help

HABENliangching
Newbie
I just upgraded to premium account. I can see my account is premium now with desktop, but while i log in to my iphone, the account subscription still Free. Please help
2016-12-01 4:44:19 PM
2016-12-01 5:06:07 PM
kryddersen
Gig Goer
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Confused screen orientation

tl;dr track screen layout is off as in confused by actual screen orientation. I've been having this problem for about a month now. I don't certainly know how to reproduce it, but I see it quite often. I launch Spotify on iPad and everything looks fin...

power_max_9000
Music Fan
tl;dr track screen layout is off as in confused by actual screen orientation. I've been having this problem for about a month now. I don't certainly know how to reproduce it, but I see it qu...
2016-08-30 8:05:49 AM
2016-12-01 1:21:22 PM
R2danny2
Newbie
2035 Views
13 replies
0 likes
bug
iOS
Orientation

2035 Views
13 replies
0 likes

3 months 0.99€ doesen't work

I paid the offering "3 months € 0.99". credit card they were charged € 1.98. Furthermore the offer does not work. how do I fix?

RegentalLeek6
Newbie
I paid the offering "3 months € 0.99". credit card they were charged € 1.98. Furthermore the offer does not work. how do I fix?
2016-12-01 11:32:27 AM
2016-12-01 1:13:02 PM
alanbessa
Music Fan
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

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