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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241519 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124186 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2941 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307516 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131853 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

No notifications on Ios

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on my devices and all look set correctly. Please help.

Casual Listener

Hi, I have not received any notifications on IOS on my iphone or my Ipad for a number of months now from any of my followed artists. I have checked all the settings on the site and in my settings on ...

adriank1410

Roadie

475 Views

1 replies

0 likes

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  • 1 replies
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Spotify premium not working on iPhone but works ok on iPad?

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but will work ok on my iPad. Any one help with this?

Newbie

Spotify premium not working on iPhone but works ok on iPad? I recently upgrade my phone and got premium in with the contract as I had it on my last contract. But premium won't work on my iPhone but w...

adriank1410

Roadie

414 Views

1 replies

0 likes

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  • 1 replies
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Spotify is using data with downloaded playlists.

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I also saw that even with downloaded stuff the album pic...

Newbie

So i noticed that spotify app consumed 4,5gb of data in only a week, so i refreshed the data counter and play 3 hours of downloaded songs to see that it consumed 592mb. What could be happening? I als...

adriank1410

Roadie

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

"My music has no music"

On my Spotify menu "my music", shows only 20 songs.Someone can help me?I like to do play random on all my music and now it's not working

Newbie

On my Spotify menu "my music", shows only 20 songs. Someone can help me? I like to do play random on all my music and now it's not working 😞

adriank1410

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

App thinks it is offline when it should be online

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often. Perhaps coincidence, but I had never seen this error before. When the app says it has no connection I am actually online, ...

Newbie

Hi, I just switched to Premium a few days ago and since then the app seems to think it has no internet connection fairly often.  Perhaps coincidence, but I had never seen this error before.&nbsp...

adriank1410

Roadie

384 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Repeat and Shuffle as default

Hi there.Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the settings on when i start spotify as when i closed last t...

Newbie

Hi there. Whenever i open up my spotify app. and start a playlist, repeat and shuffle is off, eventhough I always have it on. Is there anyway I can have it on by default or atleast just have the s...

adriank1410

Roadie

2555 Views

1 replies

0 likes

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  • 1 replies
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Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows). However, just a few days ago I decided to add a few more local files into a playlist....

Newbie

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago...

452 Views

0 replies

0 likes

local files
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Premium Help

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it doesn't work and I cant browse anything when I want...

Newbie

Just yesterday I redeemed a code that gave me 3 months of premium. I had been lead to believe that anywhere at anytime I could browse and listen to music, yet everytime I go offline at my school, it ...

ErikG

Roadie

448 Views

1 replies

0 likes

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  • 1 replies
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My Browse and Radio tabs are missing

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After I did this, both the browse and radio tabs disappea...

Newbie

I recently upgraded to the Spotify Family Plan and after doing so I cleaned up my whole account; I deleted everything that I no longer listen to and cleared the majority of my recently played. After ...

LisaHess

Regular

1219 Views

1 replies

0 likes

Browse
New Music
Radio
searching
tabs
  • 1219 Views
  • 1 replies
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Spotify Premium and 4th generation ipod touch

Hello!I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th generation, you have to use an older version of spotify, bu...

Newbie

Hello! I have an existing Spotify Premium account. I am about to get a 4th generation ipod touch. Will I be able to use my existing spotify premium acount on this device? I read that on a 4th genera...

Maxim

Spotify Star

5272 Views

1 replies

0 likes

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  • 1 replies
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Spotify Wiedergabe über Bluetooth im Auto bricht nach ca. 19 Sekunden ab

Hallo Zusammen, wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen. Weis jemand was wir hier machen können? Um Rückmeldungen wäre ich sehr dankbar.

Visitor

Hallo Zusammen,   wir haben bei Spotify ein Premium Abo. Die Wiedergabe der Listen über Bluetooth im Auto wird jedoch immer nach 19 Sekunden unterbrochen.   Weis jemand was wir hier mac...

Zaudi1

Newbie

959 Views

2 replies

0 likes

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  • 2 replies
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I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone....

Regular

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting an...

Maxim

Spotify Star

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
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Solved!! The user interface is still not updated

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is located at the bottom of their screen. I have updated my...

Casual Listener

Currently the spotify on my iPhone 6 is still having the option selections (hamburger sign) on the top left of the user interface instead of the ones I've been seeing my friends having which is locat...

Maxim

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Spotify automatically unfollows playlist

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losing the offline listening option and end up paying fo...

Newbie

Hi! For some reason the app automatically unfollows my playlists such as Discover Weekly. This is even after the Monday has passed and I've downloaded the offline version. So basically I end up losin...

323 Views

0 replies

0 likes

  • 323 Views
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Solved!! Oturum Açılamadı (Apple)

Merhaba,Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

Casual Listener

Merhaba, Cep telefonumdan oturuma açamıyorum. Hata "Bu e-posta adresiyle bir hesap zaten var oluşturduk" demektedir. Yardım lütfen..

ismeteldeniz

Casual Listener

726 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify is working on laptop but not iPhone

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

Newbie

Every time I open Spotify on my iPhone, it crashes. I have deleted it and reinstalled it twice now. For some reason it's working on my laptop but not my phone.

kirashi

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
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Scrobbling from iphone app not working

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years now on various generations of the iphone and spotify app...

Newbie

My last.fm credentials are linked to my spotify account, but scrobbles only appear from the desktop app. Tracks played on the mobile app do not scrobble. I've been having this problem for years ...

user-removed

Not applicable

1004 Views

1 replies

0 likes

iphone app
last.fm
Last.fm for Spotify
last.fm scrobble
scrobble
scrobbling
  • 1004 Views
  • 1 replies
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Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

Music Fan

Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...

laura_jane0

Music Fan

2459 Views

18 replies

0 likes

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  • 18 replies
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Can't login

Hello Spotify, Maybe you can help me. i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and password incorrect is. PLEASE HELP ME

Casual Listener

Hello Spotify,   Maybe you can help me.   i cant log in with my facebook and also with my username and password, he says thats incorrect and every time he says that my username and pass...

musiccornercv

Roadie

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Spotify crashes when syncing songs on iPhone

I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5 songs before it crashes. I've contacted Spotify and gone...

Casual Listener

 I've owned several iphones over the last few years and Spotify has the same proble onevery single one. As soon as Spotify opens and starts downloading songs, it crashes. It can download about 5...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes