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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35733 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101021 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1243 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298026 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125378 Views

19 replies

38 likes

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Some Local Files Won't Download

I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some random songs that will not download to my phone. They do...

Newbie

I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some rando...

341 Views

0 replies

0 likes

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iphone offline mode not working

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it won't let me play any song because it says "this son...

Casual Listener

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it w...

BambiG

Casual Listener

987 Views

2 replies

0 likes

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Premium

Why can't I start a 7 day free trial if I haven't already?

Newbie

Why can't I start a 7 day free trial if I haven't already?

287 Views

0 replies

0 likes

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Force shuffle play

I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but forces me to press the shuffle play. How can i fix th...

Newbie

I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but fo...

hansthered

Newbie

3019 Views

2 replies

0 likes

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Play button instead of Shuffle Play

I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a way to change this so the button defaults to "Play...

Newbie

I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a...

Hubo

Community Legend

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
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Spotify premium

I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with another credit card i also got the same message an...

Newbie

I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with...

Hubo

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Cannot enter my Last.fm username

Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the field, only the top two lines of the keyboard appear for a split s...

Newbie

Hi everyone,   I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the fie...

adriank1410

Roadie

448 Views

1 replies

0 likes

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Recovering songs

Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no longer have the account and I do not have the pass ...

Newbie

Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no ...

adriank1410

Roadie

453 Views

1 replies

0 likes

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  • 1 replies
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No party mode on my iPad (as a lot of people)

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid that a manual action has to be done by spotify guys ?

Casual Listener

Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac.   I am afraid ...

artgamers14

Newbie

1388 Views

3 replies

0 likes

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Cannot repeat one track in 6.8.0.3786

Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different.Can no longer repeat the same single track over and over.Also, Your own artic...

Casual Listener

Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different. Can no longer repeat the...

525 Views

0 replies

0 likes

Bug iOS
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All songs greyed out after changing country

I have changed the country for my account after been logged out from Spotify after 14 days abroad.Most songs are greeyed out, and it wouldn't even let me play those that are not.iOS 10.2

Newbie

I have changed the country for my account after been logged out from Spotify after 14 days abroad. Most songs are greeyed out, and it wouldn't even let me play those that are not. iOS 10.2

509 Views

0 replies

0 likes

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Data Usage iPhone 7

Dear community,Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do?Since I have a 128GB iPhone I saved all my playlist offline (about 1000 songs), deactivated download through mobile carrier, and...

Regular

Dear community, Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB.  What did I do? Since I have a 128GB iPhone I saved all my playlist offline (a...

kinkler

Casual Listener

4932 Views

40 replies

1 likes

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  • 40 replies
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Conta premium continua free

Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloquei e nada acontece tenho todos os comprovantes de de...

Newbie

Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloque...

360 Views

0 replies

0 likes

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Spotify won't download local file music

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...

Newbie

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...

385 Views

0 replies

1 likes

  • 385 Views
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  • 1 likes

Bose Soundtouch 10 connect from anywhere issue

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...

Newbie

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with.  Myself and other family members regularly use the Spotify App on all our devices with these spea...

565 Views

0 replies

0 likes

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Can't login - already created account

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.

Newbie

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...

390 Views

0 replies

0 likes

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Solved!! My spotify is showing a different language.

I attached a screen shot on what my spotiy is doing. Not sure how to change it????

Newbie

I attached a screen shot on what my spotiy is doing. Not sure how to change it???? 

misticarose

Casual Listener

23382 Views

10 replies

0 likes

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Randomly shuffling songs and playing songs at ten second intervals

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...

Visitor

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...

384 Views

0 replies

0 likes

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"Improving Playlist" pop up gets stuck when thumbing in radio on iOS

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...

Regular

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS.   This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...

489 Views

0 replies

0 likes

  • 489 Views
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