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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28455 Views

40 replies

8 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93205 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293047 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123339 Views

19 replies

38 likes

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Spotify won't download local file music

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...

Newbie

So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...

366 Views

0 replies

1 likes

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Bose Soundtouch 10 connect from anywhere issue

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...

Newbie

I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with.  Myself and other family members regularly use the Spotify App on all our devices with these spea...

541 Views

0 replies

0 likes

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Can't login - already created account

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.

Newbie

On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...

385 Views

0 replies

0 likes

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Solved!! My spotify is showing a different language.

I attached a screen shot on what my spotiy is doing. Not sure how to change it????

Newbie

I attached a screen shot on what my spotiy is doing. Not sure how to change it???? 

misticarose

Casual Listener

23240 Views

10 replies

0 likes

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  • 10 replies
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Randomly shuffling songs and playing songs at ten second intervals

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...

Visitor

I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...

378 Views

0 replies

0 likes

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"Improving Playlist" pop up gets stuck when thumbing in radio on iOS

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...

Regular

"Improving Playlist" pop up gets stuck when thumbing in radio on iOS.   This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...

479 Views

0 replies

0 likes

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Why does spotify turn off??

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...

Casual Listener

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...

jett2whit

Casual Listener

3518 Views

3 replies

2 likes

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Solved!! Spotify pauses whenever I go to other apps

Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?

Casual Listener

Hello:   before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...

Z44NDYK

Newbie

2313 Views

5 replies

1 likes

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  • 5 replies
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Help

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

Casual Listener

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

318 Views

0 replies

0 likes

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Why is the music echoing?

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

Newbie

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

rransuu

Newbie

6011 Views

1 replies

0 likes

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Problems connecting over WiFi

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my router but nothing seems to help.I have experienced th...

Casual Listener

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my rou...

Goodstuff

Casual Listener

1328 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

iOS app stuck on sign-on screen

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstalling it but the same problem persists. I'm currently using iOS ...

Newbie

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in.   I've tried uninstalling the app and reinstallin...

Robin040

Casual Listener

906 Views

2 replies

0 likes

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App crashes within 10 seconds of opening on iPad 2

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 months now. The same was happening on my Motorola Turbo ...

Casual Listener

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 month...

Jennleesupersta

Casual Listener

468 Views

2 replies

0 likes

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Terms and conditions

I can not use my spotify because the Terms and Conditions will not let me.

Newbie

I can not use my spotify because the Terms and Conditions will not let me.

Bittencourt

Spotify Star

381 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Problem with old iPHONE

Hi everyone, new to forum here! I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay on a facebook screen written ''Discover great music with your friends''. It ...

Regular

Hi everyone,   new to forum here!    I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay o...

campionv

Newbie

5116 Views

30 replies

0 likes

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  • 30 replies
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Spotify premium on iPhone

Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal however when on my app I choose to get premium it's jus...

Newbie

Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal howe...

Jassy_cupcake23

Newbie

619 Views

2 replies

0 likes

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Payment issues

My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts on one card. After all this, I then tried to do the...

Newbie

My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts ...

309 Views

0 replies

0 likes

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Spotify doesn't show artists

My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found

Visitor

My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found

Jwjudge48

Newbie

621 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Login failed (iphone)

I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log into the website. I have no Facebook I signed up on my...

Casual Listener

I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log int...

khshixm

Casual Listener

6339 Views

14 replies

0 likes

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  • 14 replies
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log in failed (iphone app)

i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause i just wanna log in to my own account on the app,do...

Casual Listener

i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes