Offline problem

[ferrokano]

I downloaded the musics with using wi-fi but i make the spotify offline and close the wifi, spotify cannot play the downloaded musics. For that reason i have to download again again the same song. By the way i have premium account. Please help me.b

[Maria_B]

Hey @ferrokano!

Thanks for bringing this to our attention.

Can you let us know what device/operating system and Spotify version you're currently using?

Give it a try reinstalling the app and see if you're still experiencing the same issue. Here's how.

Keep us posted!