Extremely slow to download offline playlists on iOS

I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is EXTREMLY slow - I'm talking 5-10 minutes for ONE s...

• quarksta
• Newbie
• I have an iPhone 5 running iOS 6.1.4. I used to be able to download playlists for offline listening and a song would download in about 10 seconds. Now, whenever I try to download a new playlist it is...
• 2013-09-13 8:24:33 AM
• 2016-11-16 1:42:55 PM
• H0ffy99
• Casual Listener
• 2217 Views
• 3 replies
• 2 likes
• iOS
  slow

Cannot open or download Spotify on iphone 7

HiSince the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the downloading process.I deleted the app and now when I try ...

• DiMas30
• Casual Listener
• Hi Since the beginning of this week I cannot open Spotify app on my phone. The problem started when I tried to download the latest update. Since then it looks like the app had been stuck in the do...
• 2016-11-12 7:12:35 PM
• 2016-11-16 11:48:22 AM
• crematedman
• Community Legend
• 2469 Views
• 3 replies
• 0 likes

My creditcard do not work only in spotify website!

I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After call my bank and use my creditcard in other sites, i ...

• Victor45
• Newbie
• I was using spotify premium for some months now, but a few days ago, i received a message saying that i have issues with the monthly pay and if i do not solve this, my access will be paused. After ca...
• 2016-11-15 12:29:54 AM
• 2016-11-16 2:21:51 AM
• Joe
• Community Legend
• 300 Views
• 2 replies
• 0 likes

Link for family Spotify

I sent a link to someone and it won't let them use it

• Tonyaking1981
• Newbie
• I sent a link to someone and it won't let them use it
• 2016-11-16 2:17:21 AM
• 176 Views
• 0 replies
• 0 likes

Daily mix on iphone

I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?

• Shawnmarsh
• Casual Listener
• I've been a premium user for a while, updated my phone and the Spotify app, but still don't have daily mix available. Does anyone know why?
• 2016-11-10 12:18:20 AM
• 2016-11-15 10:24:04 PM
• jmatcuhi
• Gig Goer
• 461 Views
• 6 replies
• 0 likes

[Mobile][Other] Get rid of Match.com ad

Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving. It's only with this ad. Please either remove the ad or fix it. Thanks,

• dpresley
• Newbie
• Every time the Match.com ad comes up on the Spotify App on my iPhone it freezes up everything and I have to log off then log back on to get it moving.  It's only with this ad.  Please eithe...
• 2016-11-11 12:39:08 AM
• 2016-11-15 9:30:46 PM
• Zalmoxis
• Newbie
• 566 Views
• 3 replies
• 2 likes
• Mobile
  Other

share a song to a follower that isnt a facebook friend

Folks this is just ridiculous at this point. I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following that are not my friends on fb. Flow1/ discover cool playlist vi...

• sunbash
• Casual Listener
• Folks this is just ridiculous at this point.   I have been a spotify user for 4 years now. And I still cant share music or connect socially with ppl i'm following or ppl that are following tha...
• 2016-11-15 9:15:35 PM
• 430 Views
• 0 replies
• 0 likes
• retention
  send
  sharing
  Social

Charged twice this month

My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account isn't even working properly, always when trying to o...

• Lindsay10
• Newbie
• My account was charged twice this morning for this month. I have not changed anything on my account and no there is not another account linked to mine. Another issue is being charged and my account i...
• 2016-11-15 2:22:01 PM
• 2016-11-15 5:58:35 PM
• Maxim
• Spotify Star
• 184 Views
• 1 replies
• 0 likes

Can't find music ,but it was post on youtube!

• d6192042
• Newbie
• 2016-11-15 1:43:37 PM
• 260 Views
• 0 replies
• 0 likes

My desktop app playlists are not syncing to ipod touch

The playlists I create on the desktop app are not displayed on the ipod. It also doesn't work the other way arround.Both devices are connected to the same WiFi network. I even tried pluging the cord and restarting both (desktop and ipod)The app versi...

• lmontoya12
• Casual Listener
• The playlists I create on the desktop app are not displayed on the ipod. It also doesn't work the other way arround. Both devices are connected to the same WiFi network. I even tried pluging the cor...
• 2016-11-13 4:21:57 AM
• 2016-11-15 3:52:03 AM
• Catee
• Community Legend
• 932 Views
• 3 replies
• 0 likes
• desktop app
  ipod touch 2nd

Offline mode

I have the premium account with spotify and I can listen to all the playlists when i'm at home and have wifi but for some reason when I try to listen to playlists in the car it keeps saying im offline the only music I can listen to are the songs i've...

• melllvk
• Newbie
• I have the premium account with spotify and I can listen to all the playlists when i'm at home and have wifi but for some reason when I try to listen to playlists in the car it keeps saying im offlin...
• 2016-11-15 3:12:47 AM
• 234 Views
• 0 replies
• 0 likes

Password

Im trying to change my password for my account due to forgetting what it was. Try and go and change it, this comes up?! Can anyone help?

• Lucychannonxxx
• Newbie
• Im trying to change my password for my account due to forgetting what it was. Try and go and change it, this comes up?! Can anyone help?
• 2016-11-14 5:24:20 PM
• 2016-11-15 2:40:02 AM
• Phoebee02
• Newbie
• 301 Views
• 1 replies
• 0 likes

I CAN'T SYNCHRONIZE MY IPOD NANO AND IPOD SHUFFLE WITH SPOTIFY

HELLO, I HAVE A PREMIUM SPOTIFY ACCOUNT AND I WANT TO SINCRONIZE MY PLAYLISTS WITH MY TWO IPODS (NANO AND SHUFFLE)PEOPLE SAY THAT YOU CAN SINCRONIZE THE IPODS SIMPLY CONNECTING WITH THE COMPUTER AND OPPENING THE SPOTIFY APLICATION. THEN THE IPODS APP...

• norbertojmari
• Newbie
• HELLO, I HAVE A PREMIUM SPOTIFY ACCOUNT AND I WANT TO SINCRONIZE MY PLAYLISTS WITH MY TWO IPODS (NANO AND SHUFFLE) PEOPLE SAY THAT YOU CAN SINCRONIZE THE IPODS SIMPLY CONNECTING WITH THE COMPUTER AN...
• 2016-11-14 8:40:52 PM
• 2016-11-15 2:29:59 AM
• Rodrigo
• Community Legend
• 300 Views
• 1 replies
• 0 likes

having issues about listening offline music

Hi, Recently I added my own song to spotify which they are not on spotify normally. Now I can listen them on my computer offline but I can't listen them not even see them on my İphone, obviously can not listen offline. Please help!

• selintirelioglu
• Newbie
• Hi,  Recently I added my own song to spotify which they are not on spotify normally. Now I can listen them on my computer offline but I can't listen them not even see them on my İphone, obvious...
• 2016-11-12 10:36:06 PM
• 2016-11-15 2:25:50 AM
• Rodrigo
• Community Legend
• 180 Views
• 1 replies
• 0 likes

Downloading Extreme quality stops after while

Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it starts downloading the songs but after short time it sto...

• mirecek_parecek
• Regular
• Hi, if I have a recommended quality for the offline songs all of mine song (186) are downloaded without problem on mi iPhone. It take aprox. 800MB od app data. If I select an extreme quality it start...
• 2016-11-01 6:20:21 PM
• 2016-11-15 2:21:15 AM
• Rodrigo
• Community Legend
• 304 Views
• 1 replies
• 0 likes

Insane Data Usage on iPhone (iOS)

For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app. The only playlists I use when not on wi-fi are in offline mode (downloaded). To test this, I reset my stats on my phon...

• bevobeats
• Casual Listener
• For the past 6 months or more, my data usage has spiked incredibly on my iphone. I finally was able to track it to the Spotify app.   The only playlists I use when not on wi-fi are in offline ...
• 2016-11-14 9:44:07 PM
• 437 Views
• 0 replies
• 1 likes

Spotify Connect (Chromecast) not working in Music Control

When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devices). More reports in this theard, but it's already...

• nevox123
• Casual Listener
• When I switch output to Spotify Connect device iOS Music Control shows that no music is being played - so I cannot control remote Spotify device (Android TV in my case, but also every chromecast devi...
• 2016-11-14 4:20:03 PM
• 2016-11-14 9:42:34 PM
• nevox123
• Casual Listener
• 491 Views
• 2 replies
• 0 likes