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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35986 Views

40 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101300 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1251 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298191 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125461 Views

19 replies

38 likes

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Why does spotify turn off??

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...

Casual Listener

Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...

jett2whit

Casual Listener

3554 Views

3 replies

2 likes

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Solved!! Spotify pauses whenever I go to other apps

Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?

Casual Listener

Hello:   before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...

Z44NDYK

Newbie

2372 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Help

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

Casual Listener

Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.

328 Views

0 replies

0 likes

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Why is the music echoing?

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

Newbie

Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help

rransuu

Newbie

6049 Views

1 replies

0 likes

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Problems connecting over WiFi

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my router but nothing seems to help.I have experienced th...

Casual Listener

While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my rou...

Goodstuff

Casual Listener

1344 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

iOS app stuck on sign-on screen

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstalling it but the same problem persists. I'm currently using iOS ...

Newbie

Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in.   I've tried uninstalling the app and reinstallin...

Robin040

Casual Listener

935 Views

2 replies

0 likes

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App crashes within 10 seconds of opening on iPad 2

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 months now. The same was happening on my Motorola Turbo ...

Casual Listener

Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 month...

Jennleesupersta

Casual Listener

482 Views

2 replies

0 likes

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Terms and conditions

I can not use my spotify because the Terms and Conditions will not let me.

Newbie

I can not use my spotify because the Terms and Conditions will not let me.

Bittencourt

Spotify Star

401 Views

1 replies

0 likes

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Solved!! Problem with old iPHONE

Hi everyone, new to forum here! I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay on a facebook screen written ''Discover great music with your friends''. It ...

Regular

Hi everyone,   new to forum here!    I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay o...

campionv

Newbie

5442 Views

30 replies

0 likes

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Spotify premium on iPhone

Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal however when on my app I choose to get premium it's jus...

Newbie

Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal howe...

Jassy_cupcake23

Newbie

643 Views

2 replies

0 likes

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Payment issues

My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts on one card. After all this, I then tried to do the...

Newbie

My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts ...

324 Views

0 replies

0 likes

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Spotify doesn't show artists

My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found

Visitor

My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found

Jwjudge48

Newbie

652 Views

1 replies

0 likes

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Solved!! Login failed (iphone)

I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log into the website. I have no Facebook I signed up on my...

Casual Listener

I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log int...

khshixm

Casual Listener

6493 Views

14 replies

0 likes

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log in failed (iphone app)

i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause i just wanna log in to my own account on the app,do...

Casual Listener

i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause ...

492 Views

0 replies

0 likes

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Extremely high data usage

About 2 months ago I noticed that Spotify was using a lot of cellular data on my iPhone, it actually ate up about 6 GBs of data in 3 days without any usage other than my drive to and from work. After this I turned off the cellular data for the app an...

Casual Listener

About 2 months ago I noticed that Spotify was using a lot of cellular data on my iPhone, it actually ate up about 6 GBs of data in 3 days without any usage other than my drive to and from work. After...

user-removed

Not applicable

1077 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Minha conta continua free

Bom dia!Fiz o pagamento dos três meses do Spotify, porém minha conta continua Free, mesmo o valor já tendo sido debitado no meu cartão de crédito!

Newbie

Bom dia! Fiz o pagamento dos três meses do Spotify, porém minha conta continua Free, mesmo o valor já tendo sido debitado no meu cartão de crédito!

Bittencourt

Spotify Star

371 Views

1 replies

0 likes

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  • 1 replies
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Downloaded Album gets autmatically added to playlist

Hello,I recently downloaded some audiobooks (Die Drei ???) by enabling "Download" in these "Albums".Now, I wanted to hear some music so I opened my music playlist to find out that all audio books(>100 songs) have been added it without me doing it.How...

Visitor

Hello, I recently downloaded some audiobooks (Die Drei ???) by enabling "Download" in these "Albums". Now, I wanted to hear some music so I opened my music playlist to find out that all audio books...

346 Views

0 replies

0 likes

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Solved!! iphone logged in... To which account?

My wife is logged in on her iphone, but how the fu.k do we find which account she's logged in to?the problem started bcuz we're a family of 5 with a bunch of emails and we just want to pay for 1 family account.Previously our account was payed for thr...

Newbie

My wife is logged in on her iphone, but how the fu.k do we find which account she's logged in to? the problem started bcuz we're a family of 5 with a bunch of emails and we just want to pay for 1 fa...

Maxim

Spotify Star

606 Views

1 replies

0 likes

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Payment with ITunes Card

Is there anyway to pay with a gift card if Spotify won't show up in your subscriptions? I have a crapload of iTunes cards and at this point I'm gonna switch to Apple Music even though I like Spotify better.

Newbie

Is there anyway to pay with a gift card if Spotify won't show up in your subscriptions? I have a crapload of iTunes cards and at this point I'm gonna switch to Apple Music even though I like Spotify ...

Maxim

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
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Search function

The search function is not working!?Spotify app on ios...and yes i allrdy reinstalled it

Newbie

The search function is not working!? Spotify app on ios...and yes i allrdy reinstalled it

Hubo

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes