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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 134888 Views
  • 503 replies
  • 108 likes
  • 134888 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 91115 Views
  • 19 replies
  • 38 likes
  • 91115 Views
  • 19 replies
  • 38 likes

Problem with my premium account

Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems to work! Can any one solve this?

  • Newbie
  • Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems...
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

no playlists on new iphone

hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem usermy old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can update this on new phone 7 ? thanks i advance rick .

  • Newbie
  • hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem user my old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can...
  • Nico
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Can't acess my configurations

Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !

  • Newbie
  • Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !
  • Hubo
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Heeeelp!

Why a can't open Spotify in my iPhone 6s?

  • Newbie
  • Why a can't open Spotify in my iPhone 6s?
  • Hubo
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

I can no longer see any artists I have that aren't downloaded

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like really scrolling. I undownload all the artists, but...

  • Newbie
  • Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like ...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Won't log in

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password.I have now set up a new account under same PayPal payment method but it is only giving me the free subscription.Am I ...

  • Casual Listener
  • Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password. I have now set up a new account under same PayPal payment meth...
  • nathan_maan
  • Casual Listener
  • 399 Views
  • 5 replies
  • 0 likes
  • 399 Views
  • 5 replies
  • 0 likes

Offline listening not responding to saved music

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me stream. Saved download can be seen but not heard. Ple...

  • Newbie
  • Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me st...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

alpine ida-x305s not working with spotify iphone 7

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I have an iphone 7 and when I plug in the USB cable with...

  • Casual Listener
  • Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I hav...
  • 641 Views
  • 0 replies
  • 0 likes
  • 641 Views
  • 0 replies
  • 0 likes

Downloaded albums do not appear in my Songs folder.

For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear in my songs folder. I've tried deleting the app and...

  • Casual Listener
  • For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear ...
  • Tkgrooms
  • Newbie
  • 1660 Views
  • 7 replies
  • 0 likes
  • 1660 Views
  • 7 replies
  • 0 likes

Cant get spotify to connect to internet without restarting phone every time?!!

I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in the A#$$%? What gives?? Thank you!

  • Newbie
  • I have free wi fi at my gym.  Every time I go, Spotify says I'm not connected to internet even though I am.  I have to power down the phone and re start and then it connects.  Pain in ...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

iPhone Overseas error

I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days. The account is australian and the phone is austral...

  • Casual Listener
  • I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days....
  • SnijSpotify
  • Regular
  • 683 Views
  • 6 replies
  • 0 likes
  • 683 Views
  • 6 replies
  • 0 likes

My friends don't find me anymore

My friends do not find me anymore. And I'm logged in to facebook.

  • Newbie
  • My friends do not find me anymore. And I'm logged in to facebook.
  • MartinStoichkov
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Playlist

Is it possible to make playlist without using space om my device?

  • Casual Listener
  • Is it possible to make playlist without using space om my device?
  • MartinStoichkov
  • Community Legend
  • 453 Views
  • 3 replies
  • 0 likes
  • 453 Views
  • 3 replies
  • 0 likes

Stop playing

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do I do?

  • Newbie
  • Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do ...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

downloaded playlists don't work with offline on

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

  • Newbie
  • i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Spotify uses too much mobile data

Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, although I did not play much more than half an hour of not-downl...

  • Casual Listener
  • Hey everyone,   I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, alth...
  • charliegilly1
  • Casual Listener
  • 1705 Views
  • 6 replies
  • 3 likes
  • 1705 Views
  • 6 replies
  • 3 likes

waiting to download

ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from spotify are there ready to listen to. but my own l...

  • Visitor
  • ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from...
  • 411 Views
  • 0 replies
  • 1 likes
  • 411 Views
  • 0 replies
  • 1 likes

Downloading

Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" but I just got 50GB so I don't think that's true, no...

  • Newbie
  • Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" b...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes