I can't sign on to Spotify on my phone

[wellenor]

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone. I can't seem to get it to work but I have no problem logging in on the computer. Please help!!

[Maxim]

Hey @wellenor,

Can you please post a screenshot of the error message that you're seeing?

Thanks!

[Maxim]

Thanks. Can you please try logging in with your username and password instead of your email address?

Let me know how it goes 🙂