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I can't sign on to Spotify on my phone

I can't sign on to Spotify on my phone

I am unable to log into spotify on my iphone. I get an error message every time saying "unable to log in: you have already created a spotify account". I've tired everything to fit it from deleting and re downloading the app, to shutting off my phone. I can't seem to get it to work but I have no problem logging in on the computer. Please help!!

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3 Replies

Hey @wellenor,

 

Can you please post a screenshot of the error message that you're seeing?

 

Thanks!

MaximSpotify Star
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IMG_5580.PNG

Thanks. Can you please try logging in with your username and password instead of your email address?

 

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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