Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
231935 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113373 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442298 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303642 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...
So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...
398 Views
0 replies
1 likes
I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...
I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these spea...
588 Views
0 replies
0 likes
On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.
On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...
401 Views
0 replies
0 likes
I attached a screen shot on what my spotiy is doing. Not sure how to change it????
I attached a screen shot on what my spotiy is doing. Not sure how to change it????
Casual Listener
23707 Views
10 replies
0 likes
I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...
I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...
404 Views
0 replies
0 likes
"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...
"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...
497 Views
0 replies
0 likes
Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...
Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...
Casual Listener
3577 Views
3 replies
2 likes
Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?
Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...
Newbie
2400 Views
5 replies
1 likes
Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
337 Views
0 replies
0 likes
Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help
Why does the sound on Spotify keep echoing? I tried taking out my earbuds and putting them right in and I had not results. Pls help
Newbie
6112 Views
1 replies
0 likes
While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my router but nothing seems to help.I have experienced th...
While on cellular network the "connecting"-phase lasts for a second or two, but when I'm connected to wifi at home it's usually appr. 20-30 seconds. And I have tried every possible settings on my rou...
Casual Listener
1382 Views
3 replies
1 likes
Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstalling it but the same problem persists. I'm currently using iOS ...
Recently I cannot open my Spotify app. The app gets stuck on the sign-on page with the "three dots" loading screen. I use facebook to sign in. I've tried uninstalling the app and reinstallin...
Casual Listener
980 Views
2 replies
0 likes
Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 months now. The same was happening on my Motorola Turbo ...
Spotify app crashes within 10 seconds of opening on my iPad2. I've tried uninstalling/reinstalling, deleting cookies from Safari (advice from another thread). The problem has been ongoing for 3 month...
Casual Listener
507 Views
2 replies
0 likes
I can not use my spotify because the Terms and Conditions will not let me.
I can not use my spotify because the Terms and Conditions will not let me.
Spotify Star
418 Views
1 replies
0 likes
Hi everyone, new to forum here! I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay on a facebook screen written ''Discover great music with your friends''. It ...
Hi everyone, new to forum here! I want to use spotify on my old iPhone3g that I will leave on my car permenantly. I have spotify installed on it, when I connect it will stay o...
Newbie
5808 Views
30 replies
0 likes
Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal however when on my app I choose to get premium it's jus...
Ok so I just got an iTunes gift card for Christmas and I put it in my Apple Store which is the way I pay for Spotify but my premium just ended but I want to do the new 99 cents for 3 months deal howe...
Newbie
671 Views
2 replies
0 likes
My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts on one card. After all this, I then tried to do the...
My mom wants to give me her premium subscription but since she already paid for hers she had to cancel in order to give it to me. This is obviously due to the fact that there can not be two accounts ...
343 Views
0 replies
0 likes
My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found
My spotify isn't showing the artists, and some album songs, only appears in the albums, if i search for them in the normal songs, they ain't found
Newbie
672 Views
1 replies
0 likes
I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log into the website. I have no Facebook I signed up on my...
I made an account, had an error whilst creating it, restarted the app, somehow my email was registered but my account isn't. I consistently get denied logging into the iphone app though I can log int...
Casual Listener
6607 Views
14 replies
0 likes
i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause i just wanna log in to my own account on the app,do...
i've been trying to log in ti my spotify account on my iphone,but when i enter my email address and password its says: you have already created an account with this email address and its crazy cause ...
505 Views
0 replies
0 likes
