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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28862 Views

40 replies

9 likes

  • 28862 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93767 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

938 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123451 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist won't download into my iPhone

Hi,I'm experiencing a really annoying issue with spotify on my iPhone 7. There's this playlist that I have, that doesn't exceed the 3333 song limit, and it just won't download. It used to download on my old phone (Android) and it downloads on my Mac ...

Newbie

Hi, I'm experiencing a really annoying issue with spotify on my iPhone 7. There's this playlist that I have, that doesn't exceed the 3333 song limit, and it just won't download. It used to download ...

FlipFlip

Regular

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
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Sharing the sings with family account members - troubles

I cannot share the music with my family account members. I gave the name as "observed" but there isn't on the list of my friends to share the song

Newbie

I cannot share the music with my family account members. I gave the name as "observed" but there isn't on the list of my friends to share the song  

349 Views

0 replies

0 likes

  • 349 Views
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[iOS] Radio Station with Unavailable Songs

I searched and didn't see another post about it, so I thought I'd post it. If I start a radio station and the 1st song in the list is unavailable, the radio station will refuse to play unless I select a song from the list that is available. It will p...

Casual Listener

I searched and didn't see another post about it, so I thought I'd post it.   If I start a radio station and the 1st song in the list is unavailable, the radio station will refuse to play unles...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
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Can't sync local files to mobile (exceptional case)

So I recently added local files of "A Blaze in the Northern Sky" album from Darkthrone to my computer, and I can perfectly listen to the songs on my PC. But when it comes to syncing it to mobile, I keep getting stuck at being able to listen to only o...

Newbie

So I recently added local files of "A Blaze in the Northern Sky" album from Darkthrone to my computer, and I can perfectly listen to the songs on my PC. But when it comes to syncing it to mobile, I k...

357 Views

0 replies

0 likes

  • 357 Views
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Sort and filter tracks inside a playlist (iOS)

I have an iPhone 6S, iOS 10.0.2 and my Spotify app crashes at start up. I followed all of the steps in various boards re: crashes. None of them have worked. I have Spotify version 6.8.0. It's crashed for myself and my husband on his iPhone 7 (iOS 10....

Newbie

I have an iPhone 6S, iOS 10.0.2 and my Spotify app crashes at start up. I followed all of the steps in various boards re: crashes. None of them have worked. I have Spotify version 6.8.0. It's cr...

304 Views

0 replies

0 likes

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My premium membership does not work

I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK

Newbie

I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK

Bittencourt

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Display is different for two separate accounts on the same device.

I am the owner of a family plan. My family member is on my same plan. I noticed that her display looks a little diferent than mine. I did an experiment and had us both log into our accounts (at separate times) on the same devine, the most recent iPod...

Casual Listener

I am the owner of a family plan.  My family member is on my same plan.  I noticed that her display looks a little diferent than mine.  I did an experiment and had us both log...

ehilberry

Newbie

873 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

My desktop activity does not sync to my iPhone. LAN-LTE/wi-fi

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices. Is this the norm for spotify? Like my pandora stuff syncs no matter what. I tried to search the community and the forums and it...

Newbie

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices.  Is this the norm for spotify?  Like my pandora stuff syncs no...

389 Views

0 replies

0 likes

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Cannot disable shuffle play

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Newbie

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Linus2005

Newbie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Mudança de plano

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Casual Listener

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Ericalgc

Newbie

21070 Views

4 replies

0 likes

Mudança de plano
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Songs skip to next song

Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This porblem appeared today for the first ti...

Regular

Hi,   when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...

Bittencourt

Spotify Star

1262 Views

5 replies

0 likes

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  • 5 replies
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Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Newbie

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
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Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Newbie

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Jacob

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

Casual Listener

Hello, all my albums has desapear, can anyone help me to recover?

perlachacalo

Newbie

1355 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Are downloaded songs deleted when overwritten in a playlist?

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

Visitor

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

user-removed

Not applicable

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Spotify premium

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a red card . It says: iPod your credit card doesn't ...

Newbie

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a...

evioletrb

Casual Listener

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Home tab missing iOS

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Casual Listener

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Maxim

Spotify Star

1511 Views

3 replies

0 likes

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  • 3 replies
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Family plan code? Never received a code

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Casual Listener

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Hubo

Community Legend

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes