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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241545 Views

27 replies

5 likes

  • 241545 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124289 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2943 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307522 Views

62 replies

16 likes

  • 307522 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131860 Views

19 replies

38 likes

  • 131860 Views
  • 19 replies
  • 38 likes

Solved!! iPhone storage

Hello!Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (not sure if thats a word) all the playlists I had and ...

Visitor

Hello! Sorry ahead of time for my lack of tech skills.. My Spotify app seems to be taking up the most storage on my iphone at the moment but I can't seem to figure out why. I tried un-downloading (n...

PilotAC

Community Legend

962 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Mot de passe

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et cela fait 1 semaine que je ne sais plus écouter de ...

Newbie

Je n'arrive pas a réinitialiser mon mot de pass . Quand je veux le faire votre site dit que le formulaire a expiré ! Mon nom d'utilisateur est Soraya.benmahmoud.heh . Je paie l'abonnement premium et ...

Spota40

Newbie

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Advertisement

I have a valid subscription and are getting advertisements thus interrupting my music.Which is [email protected]

Visitor

I have a valid subscription and are getting advertisements thus interrupting my music. Which is annoying. [email protected]

PilotAC

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Songs aren't available offline on Airplane Mode on iPhone 6

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When I put my phone into Airplane mode, only about 5 or ...

Newbie

Recently, I have tried using my Spotify account offline/in airplane mode because I have been traveling and either am away from any WiFi or data connection, or just want to reduce my data usage. When ...

user-removed

Not applicable

3682 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Waiting to download - Not downloading all of my songs

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed since I had around 2000 downloaded songs and I lost it all. S...

Newbie

I don't know what happened, but my Spotify yesterday just mysteriously logged out (I wasn't even connected to the internet because I was at the farm, no network there), I got really pissed ...

Hubo

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

[iOS][Other] Make a shuffle function

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please make my shuffle button work!

Newbie

I hate how I pay for a service equipped with a shuffle button and when I hit shuffle it never shuffles the songs it just plays them in the order they are in the playlist. WHAT'S THE POINT??? Please m...

Hubo

Community Legend

478 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
  • 0 likes

I can'not activate my familiar plan

Hello,A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "button" recommended by the email and the following sentence ...

Newbie

Hello, A few days ago, I received an invitation from my mother to the premium spotify, as a premium family account. However, I can not activate the premium, I enter the page, I click on the "butto...

Hubo

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Free to Premium

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

Visitor

I can't change from free to premium.. Usually there should be a bottom "get premium" but there is none.. how can I get the premium version?

MartinStoichkov

Community Legend

517 Views

3 replies

0 likes

  • 517 Views
  • 3 replies
  • 0 likes

Album Artwork Keeps Disappearing In Library View

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason? Driving me nuts.

Newbie

It's there when I start the app but keeps vanishing only to reappear again. Particularly bad on my iPad. iPhone is okay but still has this problem. Does the app keep reloading artwork for some reason...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Problemi con premium

Salve oggi ho pagato 0.99€ per tre mesi di premium ed essendomi arrivata la ricevuta di pagamento non riesco ancora ad accedere a spotify con premium, ma ho ancora pubblicità e altro. Attendo una vostra risposta.

Newbie

Salve oggi ho pagato 0.99€ per tre mesi di premium ed essendomi arrivata la ricevuta di pagamento non riesco ancora ad accedere a spotify con premium, ma ho ancora pubblicità e altro. Attendo una vos...

434 Views

0 replies

0 likes

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  • 0 likes

Paradox ? "you can sync 3,333 tracks...If you're syncing your local files there’s no limit..

I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some. Is there a way to properly trigger the benefit of "If you're syncing your local files then there’s no limit" ...? T...

Casual Listener

I sync my files between devices. But I get a message on my iphone that I am at the limit of downloaded tracks and need to remove some.    Is there a way to properly trigger the benefit of...

MartinStoichkov

Community Legend

992 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist problems

If I log into my account using facebook I can access all my playlists but my subscription is free. If I use my regular log in I have premium subscription but I can find none of my playlists. I have used the same email and even tried upgrading to fami...

Newbie

If I log into my account using facebook I can access all my playlists but my subscription is free. If I use my regular log in I have premium subscription but I can find none of my playlists. I have u...

Jacob

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Error message on iPhone app

I'm trying to login to the app using my Facebook details. It brings me to Facebook to log in and then goes back to the Spotify app with a login error message "cannot establish a connection to the Spotify network." I have full service and wifi. I've t...

Newbie

I'm trying to login to the app using my Facebook details. It brings me to Facebook to log in and then goes back to the Spotify app with a login error message "cannot establish a connection to the Spo...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

My Spotify won't connect (iPhone 5s)

My Spotify is not connecting when I'm in LTE mode on my iPhone 5s. At the bottom, there is a black bar that keeps saying 'Connecting...' and won't let me listen to any of my music. I have tried all the steps that Spotify has provided on this issue an...

Casual Listener

My Spotify is not connecting when I'm in LTE mode on my iPhone 5s. At the bottom, there is a black bar that keeps saying 'Connecting...' and won't let me listen to any of my music. I have tried all t...

chemahozer76

Casual Listener

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Some Local Files Won't Download

I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some random songs that will not download to my phone. They do...

Newbie

I am trying to download quite a large number of local files to my iPhone from my PC. I have never hhad an issue with this process before. Most songs download with no problem, but there are some rando...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

iphone offline mode not working

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it won't let me play any song because it says "this son...

Casual Listener

I don't know how to use my offline mode on my iphone. I switched all of my playlists to offline. But then when I turn my spotify to offline playback mode, I try to click on a song to play it and it w...

BambiG

Casual Listener

1029 Views

2 replies

0 likes

  • 1029 Views
  • 2 replies
  • 0 likes