Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241553 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124301 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451132 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307525 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Why can't I start a 7 day free trial if I haven't already?
Why can't I start a 7 day free trial if I haven't already?
306 Views
0 replies
0 likes
I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but forces me to press the shuffle play. How can i fix th...
I have an iphone 5s and my spotify is version 2.7.0.1943. I cant play the songs that i wanna listen to, whenever i click on a song the shuffle play button lights up and it doesnt play the song but fo...
Newbie
3050 Views
2 replies
0 likes
I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a way to change this so the button defaults to "Play...
I just signed up for a premium subscription and when using the Spotify iOS app I find it very annoying that after finding an album to play, the big green button defaults to "Shuffle Play". Is there a...
Community Legend
885 Views
1 replies
1 likes
I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with another credit card i also got the same message an...
I have bought spotify premium to my new account for 1€ i lost the money but i didn't get the Premium it said "probably you have another account where you already used this discount" than i tired with...
Community Legend
440 Views
1 replies
0 likes
Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the field, only the top two lines of the keyboard appear for a split s...
Hi everyone, I am using the Spotify app on the iPad pro. When I go to Settings > Social and activate "scrobble", I cannot enter my Last.fm username and/or password. Whenever I tap the fie...
Roadie
476 Views
1 replies
0 likes
Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no longer have the account and I do not have the pass ...
Hoping you can help me. We were sharing an account at a former employer and I had downloaded a lot of songs. I also have them on my phone as I used the offline feature(which is great). However we no ...
Roadie
475 Views
1 replies
0 likes
Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid that a manual action has to be done by spotify guys ?
Hello, i tried what is asked on other topics (uninstal, or loggin again, close the app etc..) but this is not working. I have party mode on android but not on my ipad or my mac. I am afraid ...
Newbie
1419 Views
3 replies
0 likes
Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different.Can no longer repeat the same single track over and over.Also, Your own artic...
Tapping the repeat icon will repeat the playlist or search results list. Tapping again on repeat icon toggles off repeat. Double tapping fast on repeat icon is no different. Can no longer repeat the...
537 Views
0 replies
0 likes
I have changed the country for my account after been logged out from Spotify after 14 days abroad.Most songs are greeyed out, and it wouldn't even let me play those that are not.iOS 10.2
I have changed the country for my account after been logged out from Spotify after 14 days abroad. Most songs are greeyed out, and it wouldn't even let me play those that are not. iOS 10.2
529 Views
0 replies
0 likes
Dear community,Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do?Since I have a 128GB iPhone I saved all my playlist offline (about 1000 songs), deactivated download through mobile carrier, and...
Dear community, Since I use my iPhone 7 my data usage is extremely high! In four days I used about 850+- MB. What did I do? Since I have a 128GB iPhone I saved all my playlist offline (a...
Casual Listener
5509 Views
40 replies
1 likes
Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloquei e nada acontece tenho todos os comprovantes de de...
Boa noite , fiz a adesão da conta premium promocional , no site o status constava como premium mas no aplicativo e no meu notebook consta como free , já fiz de tudo , desintalei tirei a conta coloque...
383 Views
0 replies
0 likes
So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the itunes song to my spotify through local files. I pu...
So I have had spotify premium for a long time now. I recently heard a song, remix, which I really wanted for my library but was not on spotify. I had to get the song off of itunes. I transferred the ...
402 Views
0 replies
1 likes
I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these speakers. However i have recently noticed that you can still ...
I have recently purchased two Bose Soundtouch 10 wireless speakers which im very impressed with. Myself and other family members regularly use the Spotify App on all our devices with these spea...
592 Views
0 replies
0 likes
On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new account.
On iOS 10.2 can't sign in on a email created account account. Pop up error is login failed - you've already created an account with this email address. Note I am trying to sign in not create a new ac...
412 Views
0 replies
0 likes
I attached a screen shot on what my spotiy is doing. Not sure how to change it????
I attached a screen shot on what my spotiy is doing. Not sure how to change it????
Casual Listener
23877 Views
10 replies
0 likes
I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second intervals meaning I can't even listen to the song I don...
I've had Spotify for quite some time and never had any problems with it. However, recently on my iPhone 5, my Spotify has been randomly shuffling songs and sometimes the songs play at ten second inte...
407 Views
0 replies
0 likes
"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs down the pop up gets stuck and floats over the app, which othe...
"Improving Playlist" pop up gets stuck when thumbing in radio on iOS. This happens when selecting the radio option from a playlist. Then when I hear a song I'd like to thumbs up or thumbs do...
503 Views
0 replies
0 likes
Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the floor taking my clients and group classes etc. im usua...
Ok so as the title suggests my query is simply, Why does spotify turn off?? after extended periods the program simply shuts down on my itouch. I work in a gym and i use my spotify while im on the flo...
Casual Listener
3592 Views
3 replies
2 likes
Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has anybody experienced the same problem?
Hello: before I can listen to music via spotify while checking FB or chatitng (via Line). Now, the music pauses whenever I leave spotify and I have to be on the app to listen to music. Has a...
Newbie
2425 Views
5 replies
1 likes
Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
Quise contratar spotify premium por $9.00 y me terminaron cobrando $99.00 dos veces más los $9.00 de la promoción.
341 Views
0 replies
0 likes
