Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35960 Views

40 replies

10 likes

  • 35960 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101282 Views

115 replies

12 likes

Other
  • 101282 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1249 Views

0 replies

0 likes

iOS
  • 1249 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298176 Views

61 replies

16 likes

  • 298176 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125450 Views

19 replies

38 likes

  • 125450 Views
  • 19 replies
  • 38 likes

My premium membership does not work

I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK

Newbie

I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK

Bittencourt

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Display is different for two separate accounts on the same device.

I am the owner of a family plan. My family member is on my same plan. I noticed that her display looks a little diferent than mine. I did an experiment and had us both log into our accounts (at separate times) on the same devine, the most recent iPod...

Casual Listener

I am the owner of a family plan.  My family member is on my same plan.  I noticed that her display looks a little diferent than mine.  I did an experiment and had us both log...

ehilberry

Newbie

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

My desktop activity does not sync to my iPhone. LAN-LTE/wi-fi

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices. Is this the norm for spotify? Like my pandora stuff syncs no matter what. I tried to search the community and the forums and it...

Newbie

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices.  Is this the norm for spotify?  Like my pandora stuff syncs no...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Cannot disable shuffle play

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Newbie

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Linus2005

Newbie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Mudança de plano

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Casual Listener

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Ericalgc

Newbie

21085 Views

4 replies

0 likes

Mudança de plano
  • 21085 Views
  • 4 replies
  • 0 likes

Songs skip to next song

Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This porblem appeared today for the first ti...

Regular

Hi,   when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...

Bittencourt

Spotify Star

1276 Views

5 replies

0 likes

  • 1276 Views
  • 5 replies
  • 0 likes

Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Newbie

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Maxim

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Newbie

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Jacob

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

Casual Listener

Hello, all my albums has desapear, can anyone help me to recover?

perlachacalo

Newbie

1372 Views

4 replies

0 likes

  • 1372 Views
  • 4 replies
  • 0 likes

Are downloaded songs deleted when overwritten in a playlist?

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

Visitor

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

user-removed

Not applicable

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Spotify premium

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a red card . It says: iPod your credit card doesn't ...

Newbie

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a...

evioletrb

Casual Listener

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Home tab missing iOS

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Casual Listener

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Maxim

Spotify Star

1540 Views

3 replies

0 likes

  • 1540 Views
  • 3 replies
  • 0 likes

Family plan code? Never received a code

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Casual Listener

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Hubo

Community Legend

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Songs will not play at 0:0:0

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds.A couple notes:- these are problems that only came up after the most recent update (iOS 6.8.0.3786)- i have only see...

Newbie

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds. A couple notes: - these are problems that only came up after t...

Jacob

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

Casual Listener

Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

Casual Listener

Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Saved artists not showing in library

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shouldn't be empty, since my saved artists show up on t...

Regular

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shou...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Iphone 7+

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

Newbie

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

JPalma

Gig Goer

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes