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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35953 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101271 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1249 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298165 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125450 Views

19 replies

38 likes

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Iphone 7+

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

Newbie

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

JPalma

Gig Goer

583 Views

1 replies

0 likes

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Finding old playlist

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist.Upon upgrading my account this morning, I cannot find my old playlist on...

Newbie

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist. Upon upgrading my a...

373 Views

0 replies

0 likes

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Spotify add friends not working at all

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging out and in again, changing settings on my computer an...

Newbie

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging ou...

375 Views

0 replies

0 likes

  • 375 Views
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  • 0 likes

Não atualizou para premium

Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado

Newbie

Fiz o pagamento e já foi debitado e o mesmo não atualizou para premium espero que resolvam logo obrigado

299 Views

0 replies

0 likes

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Tastatur im Hintergrund

Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?

Newbie

Bei ios10.2.1 ist dauerhaft in spotify eine Tastatur im Hintergrund woran liegt das ?

427 Views

0 replies

0 likes

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Albums downloaded tracks won't appear in "Songs".

Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs". Now they're gone. Only five songs appear in "Songs". This new problem appears in my iOS iPhon...

Casual Listener

Until recently I have the chance to hear a Random playback of all of the tracks from different Albums previously downloaded. I found all of them in "Songs".  Now they're gone. Only five songs a...

357 Views

0 replies

0 likes

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Streaming über chromecast audio keine Steuerung von Spotify im Sperrbildschirm möglich

Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildschirm möglich ist. Das selbe Problem habe ich wenn ic...

Newbie

Hallo zusammen, habt ihr bei eurem iPad auch das Problem wenn ihr zb. die Musik von Spotify über den chromecast audio streamt, dass dann die Steuerung der spotify app nicht mehr über den Sperrbildsch...

567 Views

0 replies

0 likes

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Offline download is STILL UNBELIEVABLY SLOW

Please guys, this problem has been reported a million times. I'll switch to Apple music if I have to spend two days downloading songs offline. I pay for a family account and anyway a premium one to use the offline feature, but it's simply impossible ...

Regular

Please guys, this problem has been reported a million times. I'll switch to Apple music if I have to spend two days downloading songs offline. I pay for a family account and anyway a premium one to u...

409 Views

0 replies

0 likes

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New update for IOS

So I just downloaded the new IOS update today, and now I can't download Spotify back onto my phone. What's the deal?

Newbie

So I just downloaded the new IOS update today, and now I can't download Spotify back onto my phone. What's the deal?

Hubo

Community Legend

370 Views

1 replies

0 likes

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  • 1 replies
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Problem with app on ipad

Hey,I've spotify premium and when I want to scroll trough a song on my ipad the album is too big! The bar where you can scroll, see information and can adjust the volume is off the screen and I can get it on my screen by moving on the screen... can t...

Newbie

Hey, I've spotify premium and when I want to scroll trough a song on my ipad the album is too big! The bar where you can scroll, see information and can adjust the volume is off the screen and I can...

274 Views

0 replies

0 likes

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How to manually arrange/re-order my playlist Folderss? (Not the tracts)

Hi, I recently created several new playlists and I want to manually place them where I want within my "list" of playlist folders. i used to be able to drag and drop my playlists into whatever order I wanted. Now drag and drop does not work anymore, e...

Newbie

Hi,   I recently created several new playlists and I want to manually place them where I want within my "list" of playlist folders. i used to be able to drag and drop my playlists into whateve...

jaidawilson

Casual Listener

471 Views

1 replies

0 likes

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  • 1 replies
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App keeps shutting off

Every time I try and get on the app it says I'm not connected to the internet and it will immediately shut off. I have logged off and back on and it worked during those few seconds, but it immediately shut off when I tried to listen to music. I can't...

Newbie

Every time I try and get on the app it says I'm not connected to the internet and it will immediately shut off. I have logged off and back on and it worked during those few seconds, but it immediatel...

KickinWing

Newbie

537 Views

1 replies

0 likes

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  • 1 replies
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The Album Art Problem

About two months ago I got a phone call from a friend. I'm kind of the tech guy in my circles: I got called when something technical is not right. This guy told me that he have reached his data limit (2gb per month) every month while he doesn't do th...

Roadie

About two months ago I got a phone call from a friend. I'm kind of the tech guy in my circles: I got called when something technical is not right. This guy told me that he have reached his data limit...

Fluxable

Casual Listener

2560 Views

5 replies

8 likes

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  • 5 replies
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not playing an artist??

listen i really really love gorillaz. and i love listening to their music.it works fine if i do my playlist that's just gorillaz songs but if i shuffle my normal playlist there's no gorillaz.i have spotify premium and if i select a certain gorillaz s...

Newbie

listen i really really love gorillaz. and i love listening to their music. it works fine if i do my playlist that's just gorillaz songs but if i shuffle my normal playlist there's no gorillaz. i ha...

370 Views

0 replies

1 likes

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IOS Spotify App Crashing over and over

I have restarted my Iphone 6s+ over and over, reinstalled over and over, and even waited 30 minutes to reinstall and nothing is fixing the constant crashes, please someone help, I hate that I pay for this service and the app can't work!

Casual Listener

I have restarted my Iphone 6s+ over and over, reinstalled over and over, and even waited 30 minutes to reinstall and nothing is fixing the constant crashes, please someone help, I hate that I pay for...

ratchet12146

Casual Listener

593 Views

2 replies

0 likes

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iOS app crashing

iPhone 7 iOS 10.1.1IPad Air 2 iOS 10.1.1Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me

Casual Listener

iPhone 7 iOS 10.1.1 IPad Air 2 iOS 10.1.1 Both of my iDevice Spotify apps are crashing immediately when I open Spotify but only on wifi. When I switch to data they work just fine. Please help me

Hyp1

Casual Listener

991 Views

4 replies

1 likes

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Solved!! Playlist sort on iPhone

Hello,First I want to say hi to everyone on the community:)So after latest update my playlist starred turned upside down. And now it starts by oldest song and ends by newest.It's really annoying. Now when I play music in my car I need to go backwards...

Casual Listener

Hello, First I want to say hi to everyone on the community:) So after latest update my playlist starred turned upside down. And now it starts by oldest song and ends by newest. It's really annoyin...

Hakanusa

Newbie

3254 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Artists in Your Music incomplete

I have about 2000 songs saved (and downloaded) in Your Music and these appear in the Your Library page, however if I look at the Artists page, only 10 or 15 artists are listed. This issue only started occuring about a month ago. Previously, I am conf...

Newbie

I have about 2000 songs saved (and downloaded) in Your Music and these appear in the Your Library page, however if I look at the Artists page, only 10 or 15 artists are listed. This issue only starte...

Matt202

Newbie

546 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes