iPad How to turn on shuffle

Hi,So I recently turned off my shuffle for a day, but ever since that day, the shuffle option has dissapeared! My playlists are quite long with large chunks of one artist or type of music so listening through them without shuffle is slowly making me ...

• Mergitroit
• Newbie
• Hi, So I recently turned off my shuffle for a day, but ever since that day, the shuffle option has dissapeared! My playlists are quite long with large chunks of one artist or type of music so listen...
• 2016-12-08 3:20:24 PM
• 284 Views
• 0 replies
• 0 likes

Not working on Iphone, please help!

I am using an iphone 6s, spotify does not play when i click shuffle. It does play short clips of the songs on my playlist when i press down on the song. I tried deleting then reinstalling the app many times with no success.

• user-removed
• Visitor
• I am using an iphone 6s, spotify does not play when i click shuffle.  It does play short clips of the songs on my playlist when i press down on the song.   I tried deleting then reinstallin...
• 2016-12-08 2:06:02 PM
• 231 Views
• 0 replies
• 0 likes

Downloaded only 10 s of the track?

When I download playlist for offline listening, some tracks seem to get only partialy downloaded - about 10 first seconds. The dowloaded tag us green. However when playing offline, only first 10 seconds are played, then it stops.

• 1187677839
• Casual Listener
• When I download playlist for offline listening, some tracks seem to get only partialy downloaded - about 10 first seconds. The dowloaded tag us green. However when playing offline, only first 10 seco...
• 2016-12-08 6:48:01 AM
• 2016-12-08 12:54:28 PM
• OviiiOne
• Community Legend
• 276 Views
• 1 replies
• 0 likes

Connection a l'apllication

Je ne suis pas capable de me connecter sur l'application 

• Ti-Lou
• Newbie
• Je ne suis pas capable de me connecter sur l'application 
• 2016-12-08 12:35:26 PM
• 224 Views
• 0 replies
• 0 likes

Certain tracks on albums not downloading

This seemed to happen after i updated the spotify app. Take Definitely Maybe delux edition by Oasis for example, it has 44 songs in total, i saved the album and downloaded it to my phone. Yesterday every song on the album was downloaded on my phone, ...

• ajscott1983
• Newbie
• This seemed to happen after i updated the spotify app. Take Definitely Maybe delux edition by Oasis for example, it has 44 songs in total, i saved the album and downloaded it to my phone. Yesterday e...
• 2016-12-08 12:22:16 PM
• 423 Views
• 0 replies
• 0 likes
• Not showing up
  tracks
  tracks unavailable
  Update

Premium Crackling/Dropping Out on Ipad

Ive tried reinstalling but Spotify is still cracklling and dropping out every second song or so. Its been happening for weeks. Pls help before I put it in the bin.

• atlasvanstanton
• Casual Listener
• Ive tried reinstalling but Spotify is still cracklling and dropping out every second song or so. Its been happening for weeks. Pls help before I put it in the bin.
• 2016-12-07 11:23:45 PM
• 2016-12-08 8:18:27 AM
• Jacob
• Community Legend
• 543 Views
• 4 replies
• 0 likes

Album unavailable

The Album Cyborg by Nekfeu has been released last week. He is one of my favorite artists and I'm really gutted by the fact that I am not able to listen to it. Is there anyway you could fix this please.Thank youBest regards Tarek

• Tarek_diab
• Casual Listener
• The Album Cyborg by Nekfeu has been released last week. He is one of my favorite artists and I'm really gutted by the fact that I am not able to listen to it. Is there anyway you could fix this pleas...
• 2016-12-07 10:16:22 PM
• 2016-12-08 7:51:34 AM
• Jacob
• Community Legend
• 453 Views
• 3 replies
• 0 likes

local files arent showing all my music files

i tried to sync my music into my iphonebut my local files are missing some music so i cant sync anythingmy computer has the files and are showing the filesbut when i switch to my iphone its not appearingdoes anyone has a solution to this weird proble...

• threean
• Newbie
• i tried to sync my music into my iphone but my local files are missing some music so i cant sync anything my computer has the files and are showing the files but when i switch to my iphone its not...
• 2016-12-08 5:36:39 AM
• 399 Views
• 0 replies
• 0 likes

Sound is very low on individual song

One particular song on an album plays very low...I have Spotify on my iPhone 6S....all songs play normally, one song on the same album plays very low....I have tried many things as suggested in the community but nothing works. Help!

• newcal
• Newbie
• One particular song on an album plays very low...I have Spotify on my iPhone 6S.... all songs play normally, one song on the same album plays very low....I have tried many things as suggested in the...
• 2016-12-08 1:26:59 AM
• 261 Views
• 0 replies
• 0 likes

Cannot transfer iTunes playlists to Spotify

• jrcaldwell2
• Casual Listener
• 2016-12-07 10:47:06 PM
• 225 Views
• 0 replies
• 0 likes

Can not transfer iTunes playlists to Spotify

• jrcaldwell2
• Casual Listener
• 2016-12-07 10:43:06 PM
• 178 Views
• 0 replies
• 0 likes

Spotify keeps finding another device, and someone else's music begins in the middle of listening

I am concerned my Spotify account has been hacked in some way? When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on [some device that isn't mine]' and a new playlist with so...

• joshverbanets
• Newbie
• I am concerned my Spotify account has been hacked in some way?  When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on ...
• 2016-06-29 8:08:04 PM
• 2016-12-07 10:22:16 PM
• sstoft
• Newbie
• 2088 Views
• 4 replies
• 0 likes

App on iPhone

I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help? Should add that I have been using the iPhone app for some time but de...

• PBojar
• Casual Listener
• I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help?  Should add t...
• 2016-12-07 7:56:19 PM
• 2016-12-07 9:48:02 PM
• Nico
• Community Legend
• 226 Views
• 1 replies
• 0 likes

Spotify premium and sonos

I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium does it usually take a while to update? Or do I have an issue thanks in advance

• Teamnylons
• Newbie
• I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium   does it usually take a while to update? Or do I have an issu...
• 2016-12-07 7:45:26 PM
• 246 Views
• 0 replies
• 0 likes

iPhone app

I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help?

• PBojar
• Casual Listener
• I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help?  
• 2016-12-07 7:22:20 PM
• 2016-12-07 7:37:36 PM
• PBojar
• Casual Listener
• 256 Views
• 1 replies
• 0 likes

spotify on ipod touch 128gb: regularly losing downloaded songs!

I am a long time premium account holder and recently bought a 128gb 6th gen ipod touch to take more music with me on the go. To do so I have created a number of playlists of my favourite artists and downloaded these to the device for use (the "availa...

• the_squirrel
• Casual Listener
• I am a long time premium account holder and recently bought a 128gb 6th gen ipod touch to take more music with me on the go. To do so I have created a number of playlists of my favourite artists and ...
• 2016-07-06 12:23:17 AM
• 2016-12-07 6:58:10 PM
• Kirkshoe
• Roadie
• 1169 Views
• 2 replies
• 0 likes

Cellular Data Toggle in iOS App Not Working

If the cellular data toggle is turned off within the iOS app, cellular data is still used when listening to playlists that have been downloaded on wifi. This is a major bug in the Spotify iOS app (I am using the latest app update too). I would cautio...

• user-removed
• Visitor
• If the cellular data toggle is turned off within the iOS app, cellular data is still used when listening to playlists that have been downloaded on wifi. This is a major bug in the Spotify iOS app (I ...
• 2016-12-07 5:46:22 PM
• 380 Views
• 0 replies
• 0 likes

Problem while playing ads that causes app to hang

I've been using Spotify for a couple years now and have always loved it. I purchased an iPhone 6s Plus recently and connected Spotify to my phone. All was well and good for a while, but recently I've encountered a bug that causes the app to hang occa...

• Voidwalker227
• Newbie
• I've been using Spotify for a couple years now and have always loved it. I purchased an iPhone 6s Plus recently and connected Spotify to my phone. All was well and good for a while, but recently...
• 2016-12-07 5:03:21 PM
• 268 Views
• 0 replies
• 0 likes

An error ocurred try again message while at home page iphone 6plus

iOS 10.1.1

• awawol
• Newbie
• iOS 10.1.1
• 2016-12-07 3:02:52 PM
• 202 Views
• 0 replies
• 0 likes