Desativei minha conta do Facebook e agora acesso E virei free. Como faço para voltar a ser premium

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists.Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar a ser premium?

• 12149048537
• Newbie
• Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists. Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar ...
• 2016-06-23 12:23:29 PM
• 2016-12-03 11:19:06 PM
• habanarugby
• Newbie
• 540 Views
• 1 replies
• 2 likes

Revised T & C showing when I open with my Iphone 6 I read them but not agree button

• crobert9
• Casual Listener
• 2016-12-03 3:33:37 PM
• 2016-12-03 10:31:29 PM
• crobert9
• Casual Listener
• 333 Views
• 4 replies
• 0 likes

Payment error

We payed already 2 times but premium didn't activate.

• Dilarabattal
• Newbie
• We payed already 2 times but premium didn't activate.
• 2016-12-03 7:09:10 PM
• 203 Views
• 0 replies
• 0 likes

Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

• splent
• Regular
• Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just ke...
• 2016-12-03 5:20:11 PM
• 419 Views
• 0 replies
• 0 likes

Shuffling on offline mode

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance.While connected to the internet, when I tap on any of my downloaded songs in the "songs" list it will play with shuffling turned on by default, th...

• Kennnho
• Casual Listener
• Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance. While connected to the internet, when I tap on any of my downloaded songs in the "songs" list...
• 2016-11-03 4:35:55 AM
• 2016-12-03 5:09:10 PM
• Kennnho
• Casual Listener
• 951 Views
• 2 replies
• 1 likes

Shuffle play

How do you turn shuffle play off without logging out?

• BErvin
• Newbie
• How do you turn shuffle play off without logging out?
• 2016-12-02 10:20:35 PM
• 2016-12-03 1:19:14 PM
• Hubo
• Community Legend
• 326 Views
• 1 replies
• 0 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

• cmg115
• Newbie
• Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...
• 2015-11-30 3:07:30 AM
• 2016-12-03 2:09:04 AM
• dewmanchewy
• Newbie
• 461 Views
• 1 replies
• 0 likes

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

• Stacybax83
• Casual Listener
• Hi, When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the serv...
• 2016-12-03 1:40:58 AM
• 177 Views
• 0 replies
• 0 likes

Can't log into website

I can't log into the app with my email but no the website

• Talon5
• Newbie
• I can't log into the app with my email but no the website
• 2016-12-02 10:40:18 PM
• 184 Views
• 0 replies
• 0 likes

Browse Spotify Tracks Through Car Stereo

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connectivity, so I can listen to both Apple Music and Spotify throu...

• Jefbystereo
• Casual Listener
• I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem.   My car (Infiniti g37) has ipod (iphone6 in my case) connect...
• 2016-12-02 1:43:11 AM
• 2016-12-02 10:09:58 PM
• Jefbystereo
• Casual Listener
• 784 Views
• 2 replies
• 0 likes

Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

• Alanis_Alondra
• Casual Listener
• I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...
• 2016-12-02 9:17:06 PM
• 2016-12-02 9:28:26 PM
• JCdotnl
• Roadie
• 334 Views
• 2 replies
• 0 likes

Unable to download App

I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other apps and spotify is the only one that is giving me troubl...

• edmilord
• Newbie
• I have an Ipad air 2 with IOS version 10.1.1. I have tried several time to download spotify from app store, but every single time shows "unable to download app" message. I had downloaded other a...
• 2016-12-02 9:16:41 PM
• 494 Views
• 0 replies
• 0 likes

Artists album contents disappearing

When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in order to get all of my artists back in that folder. ...

• kaylajazz
• Newbie
• When I was in my artist account, I clicked on the filter by downloads button and all of my music disappeared because I do not have Spotify Premium. Although, it will not allow me to undo my cane in o...
• 2016-12-02 4:47:54 PM
• 331 Views
• 0 replies
• 0 likes

Spotify goes offile on mobile data

Hi guys!I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1 The app constantly goes offline while on mobile data and I am sure that my internet is okay.I've restarted the device, re-installed spotify and the problem still continues.I am not s...

• user-removed
• Visitor
• Hi guys! I'm running Premium Spotify 6.8.0 on iPhone with iOS 10.1.1   The app constantly goes offline while on mobile data and I am sure that my internet is okay. I've restarted the device,...
• 2016-11-28 3:40:43 PM
• 2016-12-02 1:38:17 PM
• Bittencourt
• Spotify Star
• 502 Views
• 3 replies
• 0 likes

it won't let me search who i want to collaborate my playlist with it won't let me search anyone

hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do

• jayman2813
• Casual Listener
• hi i'm trying to collaborate one of my playlists with my friends and when i go to put their names in to share it with them it won't let me search for anyone it says no results what can i do
• 2016-12-02 5:02:45 AM
• 2016-12-02 12:07:21 PM
• MartinStoichkov
• Community Legend
• 232 Views
• 1 replies
• 0 likes

Spotify Crashes on Ipad

Brief description of the issue:While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song. I already reinstalled spotify, reset the ipad to factory settings. Reinstalled spotify. Works for a...

• koendo
• Casual Listener
• Brief description of the issue: While using spotify on the Ipad after a few songs in online and offline modus, spotify just exits the program mid-song.   I already reinstalled spotify, rese...
• 2016-11-30 12:15:56 PM
• 2016-12-02 11:05:41 AM
• koendo
• Casual Listener
• 382 Views
• 2 replies
• 0 likes

Iphone 6 Spotify playlist Reverse Order

Now fixed! Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'. Next to the grey search field, three faint straight lines. Tap that, it will bring up a Sort By options menu and you can select sort by recently added.

• Rachael_Fenton
• Casual Listener
• Now fixed!   Open playlist - pull down the top menu/album cover above the green 'Shuffle Play'.   Next to the grey search field, three faint straight lines. Tap that, it will bring up a...
• 2016-12-02 9:39:59 AM
• 401 Views
• 0 replies
• 0 likes
• Reverse Order

songs don't show in iPhone app

hi, I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook won't appear on my iphone app. It will shows I am following the art...

• adely
• Casual Listener
• hi,    I have followed some artists on spotify and I am able to listen to the songs on my Macbook. But when I use my iphone Spotify app, I notice some artists I listen to on the Macbook w...
• 2016-12-01 5:05:17 AM
• 2016-12-02 4:08:30 AM
• Bittencourt
• Spotify Star
• 589 Views
• 3 replies
• 0 likes

Can't login

I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway

• Swan2
• Newbie
• I can't login on my iPhone and iPad. It always tells me that I already have an account... sure but I have to be able to login anyway
• 2016-12-01 10:13:49 PM
• 2016-12-01 12:21:00 AM
• Nico
• Community Legend
• 268 Views
• 1 replies
• 0 likes