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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137585 Views
  • 503 replies
  • 108 likes
  • 137585 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96449 Views
  • 19 replies
  • 38 likes
  • 96449 Views
  • 19 replies
  • 38 likes

Downloading songs

Hi everyone,I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "download" button. When I turn on the "download" button ...

  • Newbie
  • Hi everyone, I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "do...
  • Johnnyhated
  • Gig Goer
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Username showing up as numbers only on web browser (not app)

Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I open my playlist on the web on my phone, it shows the playl...

  • Newbie
  • Hello,   I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Some Local Files will not transfer to my iPhone!

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn't on spotify) to my local files. The majority of the songs...

  • Casual Listener
  • I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work.  I've been trying to sync some Taylor Swift songs (since her music isn'...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

App crashes when multitasking and plays only one song

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few seconds the app just closes.Also, if a song is playing a...

  • Casual Listener
  • For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few secon...
  • dzmbr
  • Casual Listener
  • 883 Views
  • 4 replies
  • 2 likes
  • 883 Views
  • 4 replies
  • 2 likes

Solved!! Some songs from iTunes won't play

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These songs show up in Spotify but are greyed out and when I ...

  • Casual Listener
  • I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These song...
  • pbechard
  • Newbie
  • 14747 Views
  • 6 replies
  • 1 likes
  • 14747 Views
  • 6 replies
  • 1 likes

Unable to play 'Downloaded' playlists

Hey Friends,So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them.I have over 11GB of freee space on my iPhone, I've tried restarting the device, reinstalling ...

  • Newbie
  • Hey Friends, So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them. I have over 11GB of freee space on m...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Where have my Spotify-generated personal playlists gone??

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to over the previous few weeks. They were brilliant! Now, ho...

  • Casual Listener
  • I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to ov...
  • jasonchebib
  • Casual Listener
  • 828 Views
  • 2 replies
  • 0 likes
  • 828 Views
  • 2 replies
  • 0 likes

Only followed artists appearing in My Libary>Artists>Albums

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following.Unless I am mistaken this wasn't the case before, would really appreciate if anyone knows of a way...

  • Casual Listener
  • I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following. Unless I am mistaken this wasn't the case b...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Trying to reset password and it keeps telling me form has expired to try again .

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anybody else finding this problem thanks

  • Newbie
  • Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anyb...
  • Yemile
  • Newbie
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Synced songs won't show

Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it through my computer to my phone it says "song unavail...

  • Newbie
  • Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it th...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Spotify cannot be started when using wifi

Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?

  • Newbie
  • Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?
  • 342 Views
  • 0 replies
  • 1 likes
  • 342 Views
  • 0 replies
  • 1 likes

Songs that are downloaded will not play offline

Hello, I have searched for a solution to my problem but have not yet found one. About a month ago I lost the ability to play songs while offline. I have tried everything. I do not have more than 3,333 songs.I only use Spotify on my iPhone and desktop...

  • Music Fan
  • Hello,   I have searched for a solution to my problem but have not yet found one.  About a month ago I lost the ability to play songs while offline.  I have tried everything.  ...
  • UncleLawSchool
  • Music Fan
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

iPhone /iPad

Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??

  • Newbie
  • Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??       
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Followed Artists

Hi just set filter "downloads" with swiping down in my music/artists.Now I cant reset the filter, cant see the followed artists any more?All I get now is the the information the followed artist will show up here...Any Chance to get this fixed without...

  • Newbie
  • Hi   just set filter "downloads" with swiping down in my music/artists. Now I cant reset the filter, cant see the followed artists any more? All I get now is the the information the followed...
  • Rodrigo
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Wrong song order in albums

Hi, I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which the songs are played but the order in which they are listed. In any case I...

  • Visitor
  • Hi,   I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which...
  • 375 Views
  • 0 replies
  • 0 likes
  • 375 Views
  • 0 replies
  • 0 likes

Spotify won't run on ipad 2

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message. My iPad 2 has iOS9.3.5. I can't find any help on here. Thanks in advance, Rod

  • Newbie
  • When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message.  My iPad 2 has iOS9.3.5.   I can't find any help on here. ...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Solved!! Can't log into Spotify on my iPhone but can on my iPad.

Dear Spotifiers, A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2 with the same account. When he try to log on his iPhone he get error message that...

  • Casual Listener
  • Dear Spotifiers,   A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2  with the same a...
  • ADAU
  • Newbie
  • 2126 Views
  • 6 replies
  • 1 likes
  • 2126 Views
  • 6 replies
  • 1 likes

Remotely control IOS spotify volume via Spotify on OSX

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy.It is not possible to remotecontrol the volume of my ios spotify via the osx application. As I use my Ipad with speakers on it while working on my macbook on the ot...

  • Newbie
  • Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy. It is not possible to remotecontrol the volume of my ios spotify via the osx application.   As I use my ...
  • Hubo
  • Community Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • iOS
    osx
    problem
    remote
  • 687 Views
  • 1 replies
  • 0 likes