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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29025 Views

40 replies

9 likes

  • 29025 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93888 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293323 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123475 Views

19 replies

38 likes

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Music keeps being paused, sometimes an error box comes up saying my account is in use somewhere else

This has been going on for months now.At random times of the day/night, while listening to a track, Spotify will pause, and repeatedly pause even though I'm pressing play to counter it.Sometimes i'll get a error message telling me my account is in us...

Newbie

This has been going on for months now. At random times of the day/night, while listening to a track, Spotify will pause, and repeatedly pause even though I'm pressing play to counter it. Sometimes ...

M1DLD

Newbie

1663 Views

1 replies

1 likes

Music being paused
pause
Spotify has been paused because your accont is in use somewhere else
  • 1663 Views
  • 1 replies
  • 1 likes

Spotify won't work

I'm having issues with my Spotify. In My Library, I used to select the "Artists" option and see all of the artists of whom I have downloaded albums or songs to listen to offline.However, now, this category has completely changed in that the Artists c...

Newbie

I'm having issues with my Spotify. In My Library, I used to select the "Artists" option and see all of the artists of whom I have downloaded albums or songs to listen to offline. However, now, thi...

327 Views

0 replies

0 likes

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The iPad that stole Christmas

Sorry, this is a super-long question, but it's a complicated issue. So... I have Spotify version 0.6.0.181 on my ancient iPad 1. I only use this for playing music over Bluetooth when I'm away and to read e-books. I have Spotify 1.0.44.100 on my 2009 ...

Gig Goer

Sorry, this is a super-long question, but it's a complicated issue.   So... I have Spotify version 0.6.0.181 on my ancient iPad 1. I only use this for playing music over Bluetooth when I'...

335 Views

0 replies

0 likes

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turning off shuffle mode on ipad pro

hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a track to see the full view. i discovered the problem i...

Newbie

hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a tra...

401 Views

0 replies

0 likes

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Solved!! Volume Bar Slider Gone (Deactivate "Spotify Connect"?)

Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" page rolls in. (See Picture on Left). I think the idea is solid, ...

Casual Listener

Hello, everyone. I hope all is well and that you're having a great day.   Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" pag...

yz49

Casual Listener

3392 Views

8 replies

1 likes

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  • 8 replies
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Solved!! We Three Dots... from the east (corner) don't work anymore

Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able to add the Daily Mix to your own playlist, but now I can't. ...

Music Fan

Hi,   The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able ...

michmike

Music Fan

621 Views

1 replies

0 likes

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  • 1 replies
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Do I need Facebook to follow friends or share playlists with them?

Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook apparently. Is there a workaround? thanksTom

Newbie

Hi   Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook appa...

268 Views

0 replies

0 likes

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I can't see my messages

I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.

Newbie

I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.

335 Views

0 replies

0 likes

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How do I get my music back?

My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. How do I get them back?

Newbie

My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. ...

ItsBradderz_

Regular

804 Views

1 replies

0 likes

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  • 1 replies
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Spotify free won't play

Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings. I cancelled my premium service but I didn't think that meant I ...

Casual Listener

Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings.  &nbsp...

user-removed

Not applicable

716 Views

3 replies

0 likes

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Solved!! Getting off Facebook and to my login

I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?

Casual Listener

I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?

BlackEagle-Ben

Roadie

688 Views

3 replies

0 likes

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  • 3 replies
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Lyrics information

Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? Sorry for very bad english

Casual Listener

Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? S...

BlackEagle-Ben

Roadie

323 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

In der Spotify-App befindet sich kein Downloadordner

Hallo! Ich habe mir Spotify Premium geholt.Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für mich: ein Ordner in dem sich nur die Downloads befinden; also die ...

Casual Listener

Hallo! Ich habe mir Spotify Premium geholt. Leider befindet sich in der App nun trotzdem kein Downloadordner.  Wie kann man das Problem/ den Fehler beheben.  (Downloadordner bedeutet für...

BlackEagle-Ben

Roadie

421 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Abysmal performance on 5th Gen iPod touch

Hi community,I really did search the forums before posting this, apologies in advance if someone has already opened such a topic.I have an iPhone 6S and an iPod touch 5th gen, both bought the same year. The iPod is model ME978CH/A, bought from a genu...

Casual Listener

Hi community, I really did search the forums before posting this, apologies in advance if someone has already opened such a topic. I have an iPhone 6S and an iPod touch 5th gen, both bought the sam...

mprebbz

Casual Listener

546 Views

1 replies

0 likes

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  • 1 replies
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can not sign premium subscription

Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a bad day and to try again later but it never works, a...

Newbie

Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a b...

MartinStoichkov

Community Legend

353 Views

1 replies

0 likes

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  • 1 replies
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problem with logging to iphone

Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. I also remove offline device (only iphone) from my ...

Casual Listener

Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. ...

NinaFo

Casual Listener

488 Views

2 replies

0 likes

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  • 2 replies
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So lame.

I've literally been paying for Spotify for months and I can not save any music. **bleep**

Newbie

I've literally been paying for Spotify for months and I can not save any music. **bleep**

MartinStoichkov

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Cant Find Daily Mix Playlist

I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...

Casual Listener

I'm trying to find the new Daily Mix Playlist that was announced today.  I am in Canada.  I have updated my Spotify App through the app store, but still nothing.  I have tried going to...

AshySamurai

Regular

33268 Views

20 replies

3 likes

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  • 20 replies
  • 3 likes

Solved!! Cant change password at all

I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change

Casual Listener

I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change

Hubo

Community Legend

746 Views

3 replies

0 likes

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  • 3 replies
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Repeat TRACK Mode!

Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!

Casual Listener

Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!

MartinStoichkov

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes