Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29272 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94033 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423707 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293416 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
Community Legend
344 Views
1 replies
0 likes
When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
Community Legend
1426 Views
3 replies
0 likes
When I try to reset my password it says form expired
When I try to reset my password it says form expired
Community Legend
298 Views
1 replies
0 likes
Recently, I just can't sync the local files between my laptop and iPhone...I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's worse now. The old songs which were successfully syn...
Recently, I just can't sync the local files between my laptop and iPhone... I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's...
367 Views
0 replies
0 likes
I am premium and i have an iphone 4. I click the button to download the playlist that i want, but some songs wont download. What can i do in order to download the whole playlist
I am premium and i have an iphone 4. I click the button to download the playlist that i want, but some songs wont download. What can i do in order to download the whole playlist
433 Views
0 replies
0 likes
I am having an issue connecting Spotify in my car avalible devices only appear as "iphone" therefore songs can only be heard via iphone. My bluetooth however, is paired/connected for calls and other uses. Please help me!
I am having an issue connecting Spotify in my car avalible devices only appear as "iphone" therefore songs can only be heard via iphone. My bluetooth however, is paired/connected for calls and other ...
373 Views
0 replies
0 likes
I recently switched from a Samsung phone to an iPhone and under the "Your Library" section, Artists i have followed are no longer showing up. They show up on the desktop site, but not on the iPhone. Any suggestions?
I recently switched from a Samsung phone to an iPhone and under the "Your Library" section, Artists i have followed are no longer showing up. They show up on the desktop site, but not on the iPhone. ...
249 Views
0 replies
0 likes
Normal erscheint ganz unten links das Symbol für Start mit einem Häuschen.Bei mir fehlt dieses Symbol auf dem iPhone (6, neueste IOS Version). Auch nach neu Neuinstallation erscheint das Symbol nicht. Habe Spotify Premium. Was kann man machen??
Normal erscheint ganz unten links das Symbol für Start mit einem Häuschen. Bei mir fehlt dieses Symbol auf dem iPhone (6, neueste IOS Version). Auch nach neu Neuinstallation erscheint das Symbol nic...
Casual Listener
2243 Views
6 replies
0 likes
After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of songs. This is difficult to do if I am running and...
After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of...
Casual Listener
1901 Views
11 replies
0 likes
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My iPhone app still is telling me I need to upgrade to...
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My ...
Community Legend
351 Views
1 replies
0 likes
Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of an album I didn't save in the playlist. It works fin...
Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of a...
Community Legend
335 Views
1 replies
0 likes
Lately I started to have problems with my playlist.Currently I have 1845 songs.But the problem is that the playlist jumps over tracks that I recently added and later they dissapear.No problem I think, I'll just go and add the song again but then the ...
Lately I started to have problems with my playlist. Currently I have 1845 songs. But the problem is that the playlist jumps over tracks that I recently added and later they dissapear. No problem I...
246 Views
0 replies
0 likes
I've just downloaded premium but Spotify on my phone is still in it's free mode.Can I use two phones from the same account?
I've just downloaded premium but Spotify on my phone is still in it's free mode. Can I use two phones from the same account?
Spotify Star
1715 Views
1 replies
0 likes
I've got 1month bit i've bought 3month
I've got 1month bit i've bought 3month
Spotify Star
312 Views
1 replies
0 likes
Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This problem appeared today for the first ti...
Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...
Spotify Star
1188 Views
6 replies
0 likes
hi my friend really needed to listen to music and had none so i let her use my spotify account. after her using my account a few times, (sometimes she never told me she was using it) I started noticing that her name and a picture of herself was the d...
hi my friend really needed to listen to music and had none so i let her use my spotify account. after her using my account a few times, (sometimes she never told me she was using it) I started notici...
Community Legend
742 Views
2 replies
1 likes
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. I checked my online bank statement and it has been cha...
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. I c...
245 Views
0 replies
0 likes
Can I get Spotify premium with a iTunes gift card
Can I get Spotify premium with a iTunes gift card
Spotify Star
348 Views
1 replies
0 likes
Hola.Desde la ultima version actualizada no me funciona con mini cooper connected ni por bluethoot, seguro que a bmw ta,bien le esta pasando.alguien sabe por que? y como se puede solucionar?
Hola. Desde la ultima version actualizada no me funciona con mini cooper connected ni por bluethoot, seguro que a bmw ta,bien le esta pasando. alguien sabe por que? y como se puede solucionar?
Newbie
2507 Views
7 replies
2 likes
I opened spotify today to find that the new music friday playlist and my currently playing screen have a completely different interface. It's meh, but thankfully everything else stayed the same. On the currently playing screen, there is no longer an ...
I opened spotify today to find that the new music friday playlist and my currently playing screen have a completely different interface. It's meh, but thankfully everything else stayed the...
317 Views
0 replies
0 likes
