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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241575 Views

27 replies

5 likes

  • 241575 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124344 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2946 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307531 Views

62 replies

16 likes

  • 307531 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131867 Views

19 replies

38 likes

  • 131867 Views
  • 19 replies
  • 38 likes

My desktop activity does not sync to my iPhone. LAN-LTE/wi-fi

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices. Is this the norm for spotify? Like my pandora stuff syncs no matter what. I tried to search the community and the forums and it...

Newbie

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices.  Is this the norm for spotify?  Like my pandora stuff syncs no...

412 Views

0 replies

0 likes

  • 412 Views
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Cannot disable shuffle play

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Newbie

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

Linus2005

Newbie

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Mudança de plano

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Casual Listener

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

Ericalgc

Newbie

21132 Views

4 replies

0 likes

Mudança de plano
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Songs skip to next song

Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This porblem appeared today for the first ti...

Regular

Hi,   when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...

Bittencourt

Spotify Star

1331 Views

5 replies

0 likes

  • 1331 Views
  • 5 replies
  • 0 likes

Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Newbie

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

Maxim

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Newbie

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

Jacob

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

Casual Listener

Hello, all my albums has desapear, can anyone help me to recover?

perlachacalo

Newbie

1422 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Are downloaded songs deleted when overwritten in a playlist?

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

Visitor

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

user-removed

Not applicable

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Spotify premium

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a red card . It says: iPod your credit card doesn't ...

Newbie

O have made a new account and I want to improve my account to a premium account, when I put all my information (the card information) I click on the finish button and then in the to of the page are a...

evioletrb

Casual Listener

398 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Home tab missing iOS

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Casual Listener

I have a premium account with the latest version running on iphone 7 plus. My Spotify is missing the home tab. I restarted, redoenloaded and did all the things possible to no avail.

Maxim

Spotify Star

1585 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Family plan code? Never received a code

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Casual Listener

I have upgraded to family plan. Invited my son as it instructs. He goes to join and asks for a code. I was not sent a code where do I find this code ??? Please help. Not very user friendly at all

Hubo

Community Legend

684 Views

3 replies

0 likes

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  • 3 replies
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Songs will not play at 0:0:0

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds.A couple notes:- these are problems that only came up after the most recent update (iOS 6.8.0.3786)- i have only see...

Newbie

Since the update to the latest build, my Spotify is acting up. Songs will not play from the start unless I skip forward a few seconds. A couple notes: - these are problems that only came up after t...

Jacob

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

Casual Listener

Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
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Sonos unable to to Connect to Spotify using Iphone

HelloI am new to this site,, i have been using sonos / spotify for a few years with no issues,the last couple of days my system seems not unable to connect to spotify or add to queue... i have restarted and reinstalled everything and still no go...i ...

Casual Listener

Hello I am new to this site,, i have been using sonos / spotify for a few years with no issues, the last couple of days my system seems not unable to connect to spotify or add to queue... i have re...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Saved artists not showing in library

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shouldn't be empty, since my saved artists show up on t...

Regular

I've been using the iOS app on iPad for a while, but I guess no one noticed that your saved artists section in your library turned up empty after some update. I know for a fact that this section shou...

759 Views

0 replies

0 likes

  • 759 Views
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Iphone 7+

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

Newbie

I payed for premium on safari, but then I go to the Spotify app and it says I don't have premium. Can someone help me please.

JPalma

Gig Goer

609 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Finding old playlist

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist.Upon upgrading my account this morning, I cannot find my old playlist on...

Newbie

I cancelled my Spotify account a few months ago as I was not using it......I have some 3000 songs on my Iphone 6 that I listen to regularly, but want to add songs to my playlist. Upon upgrading my a...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify add friends not working at all

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging out and in again, changing settings on my computer an...

Newbie

I've just installed spoifty and signed up for a premium account and can't find any friends, no suggestions are being shown. There is no activity at all. I have tried re-installing the app, logging ou...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes