Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36549 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101856 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430573 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298712 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a track to see the full view. i discovered the problem i...
hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a tra...
414 Views
0 replies
0 likes
Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" page rolls in. (See Picture on Left). I think the idea is solid, ...
Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" pag...
Casual Listener
3490 Views
8 replies
1 likes
Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able to add the Daily Mix to your own playlist, but now I can't. ...
Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able ...
Music Fan
657 Views
1 replies
0 likes
Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook apparently. Is there a workaround? thanksTom
Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook appa...
280 Views
0 replies
0 likes
I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.
I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.
344 Views
0 replies
0 likes
My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. How do I get them back?
My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. ...
Regular
828 Views
1 replies
0 likes
Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings. I cancelled my premium service but I didn't think that meant I ...
Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings.  ...
Not applicable
759 Views
3 replies
0 likes
I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?
I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?
Roadie
713 Views
3 replies
0 likes
Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? Sorry for very bad english
Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? S...
Roadie
341 Views
1 replies
0 likes
Hallo! Ich habe mir Spotify Premium geholt.Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für mich: ein Ordner in dem sich nur die Downloads befinden; also die ...
Hallo! Ich habe mir Spotify Premium geholt. Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für...
Roadie
438 Views
1 replies
0 likes
Hi community,I really did search the forums before posting this, apologies in advance if someone has already opened such a topic.I have an iPhone 6S and an iPod touch 5th gen, both bought the same year. The iPod is model ME978CH/A, bought from a genu...
Hi community, I really did search the forums before posting this, apologies in advance if someone has already opened such a topic. I have an iPhone 6S and an iPod touch 5th gen, both bought the sam...
Casual Listener
572 Views
1 replies
0 likes
Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a bad day and to try again later but it never works, a...
Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a b...
Community Legend
368 Views
1 replies
0 likes
Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. I also remove offline device (only iphone) from my ...
Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. ...
Casual Listener
504 Views
2 replies
0 likes
I've literally been paying for Spotify for months and I can not save any music. **bleep**
I've literally been paying for Spotify for months and I can not save any music. **bleep**
Community Legend
469 Views
1 replies
0 likes
I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...
I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to...
Regular
33418 Views
20 replies
3 likes
I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change
I share my spotify account with a friend n i cant seem to change my password. When i try to, it states "sorry, your form has expired, please try again". I did this multiple times but no change
Community Legend
751 Views
3 replies
0 likes
Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
Since a few weeks I can no longer repeat only one track. The repeat function only repeats whole playlists or search result sets or albums, etc. Is this a bug? It is extremely irritating!
Community Legend
360 Views
1 replies
0 likes
When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
When my son got the spotify app he got it in some other language. I can't figure out how to change it. Can anybody please help?
Community Legend
1442 Views
3 replies
0 likes
When I try to reset my password it says form expired
When I try to reset my password it says form expired
Community Legend
304 Views
1 replies
0 likes
Recently, I just can't sync the local files between my laptop and iPhone...I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's worse now. The old songs which were successfully syn...
Recently, I just can't sync the local files between my laptop and iPhone... I'm really frustrated and looked up here for help. The other said they solved it by reinstalling the app, I tried and it's...
371 Views
0 replies
0 likes
