Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
231974 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113414 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442357 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303660 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi i was wondering what the best way to save space is if i wanna keep adding music in my playlists on spotify in my iphone cause now i dont have alot of space. I dont want to delete any songs from the playlists. Now im just listening on my pc but wan...
Hi i was wondering what the best way to save space is if i wanna keep adding music in my playlists on spotify in my iphone cause now i dont have alot of space. I dont want to delete any songs from th...
Roadie
443 Views
1 replies
0 likes
Hi, A few weeks ago I bought a new Ford Fiest with Ford SYNC Applink. I have a Spotify premium account and I would like to use Spotify in my Ford Fiesta. However, it's not yet clear to me how I can use Spotify with SYNC Applink. How can I set this up...
Hi, A few weeks ago I bought a new Ford Fiest with Ford SYNC Applink. I have a Spotify premium account and I would like to use Spotify in my Ford Fiesta. However, it's not yet clear to me ...
Casual Listener
3549 Views
9 replies
0 likes
This has been going on for months now.At random times of the day/night, while listening to a track, Spotify will pause, and repeatedly pause even though I'm pressing play to counter it.Sometimes i'll get a error message telling me my account is in us...
This has been going on for months now. At random times of the day/night, while listening to a track, Spotify will pause, and repeatedly pause even though I'm pressing play to counter it. Sometimes ...
Newbie
1710 Views
1 replies
1 likes
I'm having issues with my Spotify. In My Library, I used to select the "Artists" option and see all of the artists of whom I have downloaded albums or songs to listen to offline.However, now, this category has completely changed in that the Artists c...
I'm having issues with my Spotify. In My Library, I used to select the "Artists" option and see all of the artists of whom I have downloaded albums or songs to listen to offline. However, now, thi...
358 Views
0 replies
0 likes
Sorry, this is a super-long question, but it's a complicated issue. So... I have Spotify version 0.6.0.181 on my ancient iPad 1. I only use this for playing music over Bluetooth when I'm away and to read e-books. I have Spotify 1.0.44.100 on my 2009 ...
Sorry, this is a super-long question, but it's a complicated issue. So... I have Spotify version 0.6.0.181 on my ancient iPad 1. I only use this for playing music over Bluetooth when I'...
351 Views
0 replies
0 likes
hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a track to see the full view. i discovered the problem i...
hello! so i have a permament shuffle mode on my ipad pro 12'9 and i hate it. i already saw other solutions where people didn't recognize the shuffle symbol or they didn't know they can click on a tra...
429 Views
0 replies
0 likes
Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" page rolls in. (See Picture on Left). I think the idea is solid, ...
Hello, everyone. I hope all is well and that you're having a great day. Within the last few weeks, I noticed that ever time I click on the 'Volume Icon', the "Connect Device Selection" pag...
Casual Listener
3748 Views
8 replies
1 likes
Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able to add the Daily Mix to your own playlist, but now I can't. ...
Hi, The three dots in the upper right corner of a playlist on the iPad 4 and iPad Air don't often work. And they've stopped working completely for the Daily Mix. It was very nice to be able ...
Music Fan
687 Views
1 replies
0 likes
Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook apparently. Is there a workaround? thanksTom
Hi Many of my friends (including myself) do not have Facebook. Is it impossible to use the playlist sharing feature without Facebook? On my iPad, adding friends works only with Facebook appa...
290 Views
0 replies
0 likes
I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.
I can see my messages in PC, but I can't see my messages and I can't send any messages to somebody.
352 Views
0 replies
0 likes
My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. How do I get them back?
My Spotify premium was lost when my monthly payment failed to go through. My Spotify changed from premium to free. I have started a new premium account and now have lost all my albums and playlists. ...
Regular
840 Views
1 replies
0 likes
Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings. I cancelled my premium service but I didn't think that meant I ...
Hi - my spotify free account won't let me play songs. The titles and artists are grayed out as if I'm offline, but I'm not offline, and I've checked to make sure in the Spotify settings.  ...
Not applicable
811 Views
3 replies
0 likes
I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?
I'm on iPhone signed in thru Facebook which I'd never done now can't get Facebook off my phone and back to login so I can get my playlists. Thoughts?
Roadie
753 Views
3 replies
0 likes
Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? Sorry for very bad english
Hello guys in spotify when i listening song there is no lyrics in lyrics part there is some informations on lamp part and when i see ,, this there are some lyrics how can i close information part ? S...
Roadie
361 Views
1 replies
0 likes
Hallo! Ich habe mir Spotify Premium geholt.Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für mich: ein Ordner in dem sich nur die Downloads befinden; also die ...
Hallo! Ich habe mir Spotify Premium geholt. Leider befindet sich in der App nun trotzdem kein Downloadordner. Wie kann man das Problem/ den Fehler beheben. (Downloadordner bedeutet für...
Roadie
457 Views
1 replies
0 likes
Hi community,I really did search the forums before posting this, apologies in advance if someone has already opened such a topic.I have an iPhone 6S and an iPod touch 5th gen, both bought the same year. The iPod is model ME978CH/A, bought from a genu...
Hi community, I really did search the forums before posting this, apologies in advance if someone has already opened such a topic. I have an iPhone 6S and an iPod touch 5th gen, both bought the sam...
Casual Listener
604 Views
1 replies
0 likes
Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a bad day and to try again later but it never works, a...
Hello, I'm having problems with my premium spotify subscription, because my subscription has been canceled but when I try to put my credit card a message appears stating that my credit card is on a b...
Community Legend
378 Views
1 replies
0 likes
Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. I also remove offline device (only iphone) from my ...
Hello, I have Spotify Premium and I´m logginf with FB account, Desktop is ok, but mobile app (iphone 5) can´t identify me as a Premium user neither have all settings, I can found on desktop account. ...
Casual Listener
528 Views
2 replies
0 likes
I've literally been paying for Spotify for months and I can not save any music. **bleep**
I've literally been paying for Spotify for months and I can not save any music. **bleep**
Community Legend
479 Views
1 replies
0 likes
I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...
I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to...
Regular
33547 Views
20 replies
3 likes
