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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29524 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94252 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

962 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293496 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123570 Views

19 replies

38 likes

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  • 19 replies
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Solved!! iPad mini design bug - cut buttons/functions in Portrait

Ipad Mini 2 (iOS 10.1.1): Spotify app has a major design bug in Portrait mode (cuts "repeat" and "more" buttons/functions), and layout isn't centred in Landscape mode.

Casual Listener

Ipad Mini 2 (iOS 10.1.1): Spotify app has a major design bug in Portrait mode (cuts "repeat" and "more" buttons/functions), and layout isn't centred in Landscape mode.      

Lapiukas

Casual Listener

589 Views

2 replies

0 likes

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Suggested Songs NOT Related to Active Playlist

Since when is the song "Timber" related to Christmas songs?!?! If you're going interrupt an album or playlist to play suggested songs, make sure that they're relevant to the active playlist!!!

Newbie

Since when is the song "Timber" related to Christmas songs?!?! If you're going interrupt an album or playlist to play suggested songs, make sure that they're relevant to the active playlist!!!

352 Views

0 replies

1 likes

  • 352 Views
  • 0 replies
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iOS: webplayer doesn't work with Safary

Hi there,I can log in in my Spotify premium account but can't start (or even don't find) the web player. Unfortunately, I can't install other browsers or the App. Any ideas?

Newbie

Hi there, I can log in in my Spotify premium account but can't start (or even don't find) the web player. Unfortunately, I can't install other browsers or the App. Any ideas?

Rodrigo

Community Legend

507 Views

1 replies

0 likes

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  • 1 replies
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Update

Hi:) I think i have missed an update, where all the "menus" is at the bottom of the screen. My friends which has the same phone as me (iphone 6) has this feature. Anyone that knows what to do?

Visitor

Hi:) I think i have missed an update, where all the "menus" is at the bottom of the screen. My friends which has the same phone as me (iphone 6) has this feature. Anyone that knows what to do?

user-removed

Not applicable

1035 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Artist and song list no longer shows downloaded music

This pertains to a premium account in good standing. Before I was able to click on the artist category in "your library" and it grouped all downloaded albums from each artist in one list. Same for the song category, which would have every song downlo...

Newbie

This pertains to a premium account in good standing. Before I was able to click on the artist category in "your library" and it grouped all downloaded albums from each artist in one list. Same for th...

jwhite5353

Newbie

598 Views

1 replies

0 likes

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"Song nicht verfügbar"

Hi community,ich kann einige Lieder nicht abspielen! Das nervt langsam echt. Spotify läuft bei mir einwandfrei, bloß kann ich einige Lieder (zb. 187 palmen aus plastik) nicht abspielen! Da steht: ,,Song nicht verfügbar, du kannst aber das Radio basie...

Newbie

Hi community, ich kann einige Lieder nicht abspielen! Das nervt langsam echt. Spotify läuft bei mir einwandfrei, bloß kann ich einige Lieder (zb. 187 palmen aus plastik) nicht abspielen! Da steht: ,...

1485 Views

0 replies

1 likes

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Songs stop 2 seconds from the end and doesn't move on

Hi. I have noticed that with certain artists the songs get to approx 2 - 3 seconds from the end of the track then stops and won't go to the next song unless I hit the next button. This is most noticeable with kasabian or oasis, along with random song...

Newbie

Hi. I have noticed that with certain artists the songs get to approx 2 - 3 seconds from the end of the track then stops and won't go to the next song unless I hit the next button.  This is most...

406 Views

0 replies

0 likes

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Song keeps changing

Randomly when I use my spotify account the song changes from what I am playing to a random song I have never heard before, and a little screen pops up that says "Continue playing on iPhone" which leads me to believe someone else is logged into my acc...

Newbie

Randomly when I use my spotify account the song changes from what I am playing to a random song I have never heard before, and a little screen pops up that says "Continue playing on iPhone" which lea...

alexmontanus

Casual Listener

1312 Views

1 replies

0 likes

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Searching for Kim Carnes 1983 album

Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much

Regular

Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much

330 Views

0 replies

0 likes

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Songs not downloading completely

I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play

Newbie

I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play

257 Views

0 replies

0 likes

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Problem with my premium account

Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems to work! Can any one solve this?

Newbie

Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems...

Maxim

Spotify Star

319 Views

1 replies

0 likes

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  • 1 replies
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no playlists on new iphone

hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem usermy old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can update this on new phone 7 ? thanks i advance rick .

Newbie

hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem user my old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can...

Nico

Community Legend

440 Views

1 replies

0 likes

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Can't acess my configurations

Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !

Newbie

Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !

Hubo

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
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Heeeelp!

Why a can't open Spotify in my iPhone 6s?

Newbie

Why a can't open Spotify in my iPhone 6s?

Hubo

Community Legend

499 Views

1 replies

0 likes

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  • 1 replies
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I can no longer see any artists I have that aren't downloaded

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like really scrolling. I undownload all the artists, but...

Newbie

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like ...

248 Views

0 replies

0 likes

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Won't log in

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password.I have now set up a new account under same PayPal payment method but it is only giving me the free subscription.Am I ...

Casual Listener

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password. I have now set up a new account under same PayPal payment meth...

nathan_maan

Casual Listener

651 Views

5 replies

0 likes

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Offline listening not responding to saved music

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me stream. Saved download can be seen but not heard. Ple...

Newbie

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me st...

266 Views

0 replies

0 likes

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alpine ida-x305s not working with spotify iphone 7

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I have an iphone 7 and when I plug in the USB cable with...

Casual Listener

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I hav...

744 Views

0 replies

0 likes

  • 744 Views
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