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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36628 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101914 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1274 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298735 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125609 Views

19 replies

38 likes

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Solved!! How to install Spotify on iphone 5

It was so easy on Android. Does it not work on iphone? I try to install and it wants all my credit card details. So there is no free spotify on iphone? I have premium already but do not want to enter payment details again. I don't want in-app purchas...

Regular

It was so easy on Android. Does it not work on iphone? I try to install and it wants all my credit card details. So there is no free spotify on iphone? I have premium already but do not want to enter...

Maxim

Spotify Star

3980 Views

1 replies

0 likes

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Data usage while listening to offline playlists

I the last 4 days Spotify (iOS 10.1.1, Spotify 6.8.0) has used around 25 mb of celular data without streaming a single song. That seems like an insame amount of data to consume in 4 days just for basic communication with the service. Downloading on c...

Regular

I the last 4 days Spotify (iOS 10.1.1, Spotify 6.8.0) has used around 25 mb of celular data without streaming a single song. That seems like an insame amount of data to consume in 4 days just fo...

unearth

Newbie

2028 Views

8 replies

2 likes

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iphone 6 music skipping and pausing when on the move

iphone 6 IOS 10.0.2 user, and when i am on the move even with the phone in 'lock' mode, my spotify keeps skipping and pausing every second. Problem has been getting worse over the last couple of weeks. Only happens when i am on the movie, and happens...

Casual Listener

iphone 6 IOS 10.0.2 user, and when i am on the move even with the phone in 'lock' mode, my spotify keeps skipping and pausing every second.  Problem has been getting worse over the last couple o...

sebsaid

Newbie

1964 Views

3 replies

1 likes

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  • 1 likes

whre is "favourites" playlist in the ios app?

Hi guys! I am a long time ago premium user. I noticed that the Desktop app and the web player of Spotify have a playlist called "Favoritos" in Spanish, I guess that play list is called "Favourites" in english. My problem is that i cant find that list...

Newbie

Hi guys! I am a long time ago premium user. I noticed that the Desktop app and the web player of Spotify have a playlist called "Favoritos" in Spanish, I guess that play list is called "Favourites" i...

345 Views

0 replies

0 likes

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Spotify Mini Player Concept

I've tried everything from re-installing to getting a separate router just for spotify. Who can help me?

Newbie

I've tried everything from re-installing to getting a separate router just for spotify. Who can help me?

258 Views

0 replies

0 likes

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Solved!! Data being used on wifi

I have been a premium member for a long time now, but recently i changed to the family premium so my wife could use it too.Since this has happened my data charges have been through the roof, over 10GB.Spotify has been set to dont use celluar and i do...

Regular

I have been a premium member for a long time now, but recently i changed to the family premium so my wife could use it too. Since this has happened my data charges have been through the roof, over 1...

simonstringer

Regular

1237 Views

5 replies

0 likes

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Unable to leave a review

I have been having issue with Spotify which have been listed on another thread. I tried to leave a review but it wont let me as it says i havent purchased the app? anyone seen this error before? have posted on some apple forums too

Regular

I have been having issue with Spotify which have been listed on another thread. I tried to leave a review but it wont let me as it says i havent purchased the app? anyone seen this error before?&nbsp...

1519 Views

0 replies

0 likes

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Solved!! music stops at 10 seconds

every song i play it stops at 10 seconds and i just got premium on my account

Newbie

every song i play it stops at 10 seconds and i just got premium on my account

Nico

Community Legend

849 Views

1 replies

0 likes

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Spotify doesn't remember the last played song (and position) in CarPlay

Hi, I'm not sure this is a bug or just a missing feature. I'm transitioning from Android to iOS and I've noticed a fundamental difference between the Android Auto and CarPlay implementations. When using CarPlay, Spotify doesn't seem to remeber the la...

Newbie

Hi,   I'm not sure this is a bug or just a missing feature. I'm transitioning from Android to iOS and I've noticed a fundamental difference between the Android Auto and CarPlay implementations...

940 Views

0 replies

0 likes

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Connection to RAUMFELD Speakers with IOS 10.2

Hi Guys, I cannot connect my spotify to my Teufel/Raumfeld speakers, which are connected via WLAN with my ipad and iphone. Whenever a song starts it stops after seconds. Spotify works perfect with bluetooth and over the PC (but here not in the multir...

Newbie

Hi Guys,   I cannot connect my spotify to my Teufel/Raumfeld speakers, which are connected via WLAN with my ipad and iphone. Whenever a song starts it stops after seconds. Spotify works perfec...

343 Views

0 replies

0 likes

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Language problem

Hi there! I really want to change my country to Philippines. Its always appear JP country. How do I change it? Please help. I try all settings. And still not working

Newbie

Hi there! I really want to change my country to Philippines. Its always appear JP country. How do I change it? Please help. I try all settings. And still not working

382 Views

0 replies

0 likes

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end of the year stats

so everyone is getting an email about their end of the year stats. I still haven't gotten mine

Newbie

so everyone is getting an email about their end of the year stats. I still haven't gotten mine 😕

MartinStoichkov

Community Legend

831 Views

1 replies

0 likes

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Downloaded playlist on one device are automatically downloaded onto my second device

Hi thereWhen I download a playlist on one iphone it is automatically downloaded onto mysecond device. How can I stop that?Thanks alot guys

Newbie

Hi there When I download a playlist on one iphone it is automatically downloaded onto mysecond device. How can I stop that? Thanks alot guys

MartinStoichkov

Community Legend

339 Views

1 replies

0 likes

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Spotify Family Account Not Working

So I have upgraded to the premium Spotify family account and added 2 members of family to my account but when I listen to my own Spotify and another member of my family play a song on their Spotify it stops my music.

Newbie

So I have upgraded to the premium Spotify family account and added 2 members of family to my account but when I listen to my own Spotify and another member of my family play a song on their Spotify i...

nickfilleul

Newbie

486 Views

2 replies

0 likes

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Solved!! iPad mini design bug - cut buttons/functions in Portrait

Ipad Mini 2 (iOS 10.1.1): Spotify app has a major design bug in Portrait mode (cuts "repeat" and "more" buttons/functions), and layout isn't centred in Landscape mode.

Casual Listener

Ipad Mini 2 (iOS 10.1.1): Spotify app has a major design bug in Portrait mode (cuts "repeat" and "more" buttons/functions), and layout isn't centred in Landscape mode.      

Lapiukas

Casual Listener

611 Views

2 replies

0 likes

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Suggested Songs NOT Related to Active Playlist

Since when is the song "Timber" related to Christmas songs?!?! If you're going interrupt an album or playlist to play suggested songs, make sure that they're relevant to the active playlist!!!

Newbie

Since when is the song "Timber" related to Christmas songs?!?! If you're going interrupt an album or playlist to play suggested songs, make sure that they're relevant to the active playlist!!!

361 Views

0 replies

1 likes

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iOS: webplayer doesn't work with Safary

Hi there,I can log in in my Spotify premium account but can't start (or even don't find) the web player. Unfortunately, I can't install other browsers or the App. Any ideas?

Newbie

Hi there, I can log in in my Spotify premium account but can't start (or even don't find) the web player. Unfortunately, I can't install other browsers or the App. Any ideas?

Rodrigo

Community Legend

524 Views

1 replies

0 likes

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Update

Hi:) I think i have missed an update, where all the "menus" is at the bottom of the screen. My friends which has the same phone as me (iphone 6) has this feature. Anyone that knows what to do?

Visitor

Hi:) I think i have missed an update, where all the "menus" is at the bottom of the screen. My friends which has the same phone as me (iphone 6) has this feature. Anyone that knows what to do?

user-removed

Not applicable

1112 Views

9 replies

0 likes

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