Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36632 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101929 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430613 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298738 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
This pertains to a premium account in good standing. Before I was able to click on the artist category in "your library" and it grouped all downloaded albums from each artist in one list. Same for the song category, which would have every song downlo...
This pertains to a premium account in good standing. Before I was able to click on the artist category in "your library" and it grouped all downloaded albums from each artist in one list. Same for th...
Newbie
614 Views
1 replies
0 likes
Hi community,ich kann einige Lieder nicht abspielen! Das nervt langsam echt. Spotify läuft bei mir einwandfrei, bloß kann ich einige Lieder (zb. 187 palmen aus plastik) nicht abspielen! Da steht: ,,Song nicht verfügbar, du kannst aber das Radio basie...
Hi community, ich kann einige Lieder nicht abspielen! Das nervt langsam echt. Spotify läuft bei mir einwandfrei, bloß kann ich einige Lieder (zb. 187 palmen aus plastik) nicht abspielen! Da steht: ,...
1495 Views
0 replies
1 likes
Hi. I have noticed that with certain artists the songs get to approx 2 - 3 seconds from the end of the track then stops and won't go to the next song unless I hit the next button. This is most noticeable with kasabian or oasis, along with random song...
Hi. I have noticed that with certain artists the songs get to approx 2 - 3 seconds from the end of the track then stops and won't go to the next song unless I hit the next button. This is most...
418 Views
0 replies
0 likes
Randomly when I use my spotify account the song changes from what I am playing to a random song I have never heard before, and a little screen pops up that says "Continue playing on iPhone" which leads me to believe someone else is logged into my acc...
Randomly when I use my spotify account the song changes from what I am playing to a random song I have never heard before, and a little screen pops up that says "Continue playing on iPhone" which lea...
Casual Listener
1327 Views
1 replies
0 likes
Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much
Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much
338 Views
0 replies
0 likes
I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play
I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play
268 Views
0 replies
0 likes
Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems to work! Can any one solve this?
Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems...
Spotify Star
333 Views
1 replies
0 likes
Casual Listener
472 Views
2 replies
0 likes
My phone won't play music while I'm offline. What's the problem?
My phone won't play music while I'm offline. What's the problem?
298 Views
0 replies
0 likes
hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem usermy old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can update this on new phone 7 ? thanks i advance rick .
hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem user my old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can...
Community Legend
447 Views
1 replies
0 likes
Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !
Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !
Community Legend
361 Views
1 replies
0 likes
Why a can't open Spotify in my iPhone 6s?
Why a can't open Spotify in my iPhone 6s?
Community Legend
517 Views
1 replies
0 likes
Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like really scrolling. I undownload all the artists, but...
Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like ...
259 Views
0 replies
0 likes
Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password.I have now set up a new account under same PayPal payment method but it is only giving me the free subscription.Am I ...
Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password. I have now set up a new account under same PayPal payment meth...
Casual Listener
693 Views
5 replies
0 likes
Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me stream. Saved download can be seen but not heard. Ple...
Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me st...
282 Views
0 replies
0 likes
Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I have an iphone 7 and when I plug in the USB cable with...
Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I hav...
752 Views
0 replies
0 likes
For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear in my songs folder. I've tried deleting the app and...
For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear ...
Newbie
2110 Views
7 replies
0 likes
I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in the A#$$%? What gives?? Thank you!
I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in ...
298 Views
0 replies
0 likes
I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days. The account is australian and the phone is austral...
I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days....
Regular
1034 Views
6 replies
0 likes
My friends do not find me anymore. And I'm logged in to facebook.
My friends do not find me anymore. And I'm logged in to facebook.
Community Legend
345 Views
1 replies
0 likes
