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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264791 Views

57 replies

14 likes

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  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167863 Views

507 replies

108 likes

  • 167863 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112523 Views

19 replies

38 likes

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  • 19 replies
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Wrong song order in albums

Hi, I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which the songs are played but the order in which they are listed. In any case I...

Visitor

Hi,   I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Spotify won't run on ipad 2

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message. My iPad 2 has iOS9.3.5. I can't find any help on here. Thanks in advance, Rod

Newbie

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message.  My iPad 2 has iOS9.3.5.   I can't find any help on here. ...

407 Views

0 replies

0 likes

  • 407 Views
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Solved!! Can't log into Spotify on my iPhone but can on my iPad.

Dear Spotifiers, A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2 with the same account. When he try to log on his iPhone he get error message that...

Casual Listener

Dear Spotifiers,   A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2  with the same a...

ADAU

Newbie

2360 Views

6 replies

1 likes

  • 2360 Views
  • 6 replies
  • 1 likes

Remotely control IOS spotify volume via Spotify on OSX

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy.It is not possible to remotecontrol the volume of my ios spotify via the osx application. As I use my Ipad with speakers on it while working on my macbook on the ot...

Newbie

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy. It is not possible to remotecontrol the volume of my ios spotify via the osx application.   As I use my ...

Hubo

Community Legend

794 Views

1 replies

0 likes

iOS
osx
problem
remote
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Solved!! Some song not in the song list in "your music"

I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-downloaded the app. Unfortunately none of it worked! What t...

Casual Listener

I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-download...

sonjastyle

Casual Listener

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

it wont allow me to listen to judt the music in my playlist, unwated songs added to my play queue

everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist

Newbie

everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
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Spotify is downloading all of my albums

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on my phone! Is this a known problem?

Newbie

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on m...

298 Views

0 replies

0 likes

  • 298 Views
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Solved!! Why am I seeing a Spotify Connect I don't recognize

Hello all!I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my home? Screen shot attached. Thanks in advance for the ...

Casual Listener

Hello all! I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my...

JeanetteIBCLC

Casual Listener

749 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Resetting password

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone help please

Casual Listener

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone...

Smales149

Casual Listener

1111 Views

2 replies

0 likes

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  • 2 replies
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Menu bar moved to bottom?

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side.Why is this and how do I get it to the bottom

Regular

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side. Why is th...

Tman69

Newbie

7070 Views

9 replies

3 likes

  • 7070 Views
  • 9 replies
  • 3 likes

Over charged

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Casual Listener

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Maxim

Spotify Star

487 Views

3 replies

0 likes

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  • 3 replies
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I cannot download spotify app on iphone 7.

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggestions?

Newbie

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggesti...

423 Views

0 replies

0 likes

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Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

Casual Listener

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...

Hubo

Community Legend

456 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

Newbie

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

344 Views

0 replies

0 likes

  • 344 Views
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3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

Newbie

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...

SNM

Regular

1045 Views

2 replies

0 likes

devices
Download bug
Download error
Offline Access
  • 1045 Views
  • 2 replies
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New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

Newbie

I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...

Bittencourt

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Visitor

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Bittencourt

Spotify Star

530 Views

3 replies

0 likes

  • 530 Views
  • 3 replies
  • 0 likes

Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

Newbie

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...

597 Views

0 replies

0 likes

  • 597 Views
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Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

Newbie

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes