Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241601 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124375 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451176 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307544 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of songs. This is difficult to do if I am running and...
After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of...
Casual Listener
2110 Views
11 replies
0 likes
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My iPhone app still is telling me I need to upgrade to...
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. My ...
Community Legend
384 Views
1 replies
0 likes
Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of an album I didn't save in the playlist. It works fin...
Help! I had to cancel my premium a couple days ago and now when I go to my playlist I can't click on any of my songs! I can click the shuffle button but it doesn't even shuffle my songs but part of a...
Community Legend
358 Views
1 replies
0 likes
Lately I started to have problems with my playlist.Currently I have 1845 songs.But the problem is that the playlist jumps over tracks that I recently added and later they dissapear.No problem I think, I'll just go and add the song again but then the ...
Lately I started to have problems with my playlist. Currently I have 1845 songs. But the problem is that the playlist jumps over tracks that I recently added and later they dissapear. No problem I...
272 Views
0 replies
0 likes
I've just downloaded premium but Spotify on my phone is still in it's free mode.Can I use two phones from the same account?
I've just downloaded premium but Spotify on my phone is still in it's free mode. Can I use two phones from the same account?
Spotify Star
1749 Views
1 replies
0 likes
I've got 1month bit i've bought 3month
I've got 1month bit i've bought 3month
Spotify Star
335 Views
1 replies
0 likes
Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This problem appeared today for the first ti...
Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...
Spotify Star
1283 Views
6 replies
0 likes
hi my friend really needed to listen to music and had none so i let her use my spotify account. after her using my account a few times, (sometimes she never told me she was using it) I started noticing that her name and a picture of herself was the d...
hi my friend really needed to listen to music and had none so i let her use my spotify account. after her using my account a few times, (sometimes she never told me she was using it) I started notici...
Community Legend
812 Views
2 replies
1 likes
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. I checked my online bank statement and it has been cha...
I just purchased Spotify Premium and it acknowledges that I purchased it in my account settings. It gave me a confirmation number but I forgot to screenshot it. I didn't get my receipt via email. I c...
266 Views
0 replies
0 likes
Can I get Spotify premium with a iTunes gift card
Can I get Spotify premium with a iTunes gift card
Spotify Star
387 Views
1 replies
0 likes
Hola.Desde la ultima version actualizada no me funciona con mini cooper connected ni por bluethoot, seguro que a bmw ta,bien le esta pasando.alguien sabe por que? y como se puede solucionar?
Hola. Desde la ultima version actualizada no me funciona con mini cooper connected ni por bluethoot, seguro que a bmw ta,bien le esta pasando. alguien sabe por que? y como se puede solucionar?
Not applicable
2659 Views
7 replies
2 likes
I opened spotify today to find that the new music friday playlist and my currently playing screen have a completely different interface. It's meh, but thankfully everything else stayed the same. On the currently playing screen, there is no longer an ...
I opened spotify today to find that the new music friday playlist and my currently playing screen have a completely different interface. It's meh, but thankfully everything else stayed the...
362 Views
0 replies
0 likes
I have a playlist os 69 songs but only 42 will download, i can play all 69 on my desktop but they wont play on my IPhone 7 plus. I have tried reinstalling multiple times on both and nothing has helped. Tried everything people have said previously but...
I have a playlist os 69 songs but only 42 will download, i can play all 69 on my desktop but they wont play on my IPhone 7 plus. I have tried reinstalling multiple times on both and nothing has helpe...
400 Views
0 replies
0 likes
A lot of my songs deleted and I didn't delete them
A lot of my songs deleted and I didn't delete them
Community Legend
404 Views
1 replies
0 likes
When im not on my wifi my iphone connect without any problems but on my wifi it will not connect, i have tryed uninstall the app, restart reinstall the app, but that dont change any thing, my phone is on ios 10.2
When im not on my wifi my iphone connect without any problems but on my wifi it will not connect, i have tryed uninstall the app, restart reinstall the app, but that dont change any thing, my phone i...
Casual Listener
484 Views
1 replies
0 likes
It was so easy on Android. Does it not work on iphone? I try to install and it wants all my credit card details. So there is no free spotify on iphone? I have premium already but do not want to enter payment details again. I don't want in-app purchas...
It was so easy on Android. Does it not work on iphone? I try to install and it wants all my credit card details. So there is no free spotify on iphone? I have premium already but do not want to enter...
Spotify Star
4006 Views
1 replies
0 likes
I the last 4 days Spotify (iOS 10.1.1, Spotify 6.8.0) has used around 25 mb of celular data without streaming a single song. That seems like an insame amount of data to consume in 4 days just for basic communication with the service. Downloading on c...
I the last 4 days Spotify (iOS 10.1.1, Spotify 6.8.0) has used around 25 mb of celular data without streaming a single song. That seems like an insame amount of data to consume in 4 days just fo...
Newbie
2093 Views
8 replies
2 likes
iphone 6 IOS 10.0.2 user, and when i am on the move even with the phone in 'lock' mode, my spotify keeps skipping and pausing every second. Problem has been getting worse over the last couple of weeks. Only happens when i am on the movie, and happens...
iphone 6 IOS 10.0.2 user, and when i am on the move even with the phone in 'lock' mode, my spotify keeps skipping and pausing every second. Problem has been getting worse over the last couple o...
Newbie
2009 Views
3 replies
1 likes
Hi guys! I am a long time ago premium user. I noticed that the Desktop app and the web player of Spotify have a playlist called "Favoritos" in Spanish, I guess that play list is called "Favourites" in english. My problem is that i cant find that list...
Hi guys! I am a long time ago premium user. I noticed that the Desktop app and the web player of Spotify have a playlist called "Favoritos" in Spanish, I guess that play list is called "Favourites" i...
359 Views
0 replies
0 likes
