Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271866 Views

58 replies

14 likes

  • 271866 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172476 Views

507 replies

108 likes

  • 172476 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114968 Views

19 replies

38 likes

  • 114968 Views
  • 19 replies
  • 38 likes

Spotify is downloading all of my albums

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on my phone! Is this a known problem?

Newbie

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on m...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Why am I seeing a Spotify Connect I don't recognize

Hello all!I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my home? Screen shot attached. Thanks in advance for the ...

Casual Listener

Hello all! I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my...

JeanetteIBCLC

Casual Listener

778 Views

2 replies

0 likes

  • 778 Views
  • 2 replies
  • 0 likes

Solved!! Resetting password

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone help please

Casual Listener

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone...

Smales149

Casual Listener

1136 Views

2 replies

0 likes

  • 1136 Views
  • 2 replies
  • 0 likes

Menu bar moved to bottom?

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side.Why is this and how do I get it to the bottom

Regular

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side. Why is th...

Tman69

Newbie

7150 Views

9 replies

3 likes

  • 7150 Views
  • 9 replies
  • 3 likes

Over charged

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Casual Listener

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Maxim

Spotify Star

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

I cannot download spotify app on iphone 7.

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggestions?

Newbie

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggesti...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

Casual Listener

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...

Hubo

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

Newbie

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

Newbie

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...

SNM

Regular

1070 Views

2 replies

0 likes

devices
Download bug
Download error
Offline Access
  • 1070 Views
  • 2 replies
  • 0 likes

New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

Newbie

I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...

Bittencourt

Spotify Star

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Visitor

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Bittencourt

Spotify Star

550 Views

3 replies

0 likes

  • 550 Views
  • 3 replies
  • 0 likes

Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

Newbie

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

Newbie

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

Tomwidd

Newbie

4807 Views

5 replies

3 likes

  • 4807 Views
  • 5 replies
  • 3 likes

Syncing Offline Songs

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to get it to work but to no avail. Once I went back hom...

Casual Listener

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to g...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Resetting songs between shuffles

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can change so that the songs start from the beginning ev...

Newbie

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can c...

900 Views

0 replies

0 likes

  • 900 Views
  • 0 replies
  • 0 likes

Will not load all albums

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried logging out and still that didn't help, finally I tri...

Casual Listener

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried lo...

elenaaafae

Newbie

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Overhaul for CarPlay

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug the phone in, any attempt to switch from radio to Spo...

Newbie

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug th...

308 Views

0 replies

3 likes

  • 308 Views
  • 0 replies
  • 3 likes

Solved!! Spotify version on iOS

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Visitor

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Maxim

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Broken interface on iPad

Hey, Spotify's current song playing interface seems to be off on my iPad Air (original).Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. Has anyone come across this problem? How do I fix this? Thanks!

Regular

Hey,   Spotify's current song playing interface seems to be off on my iPad Air (original). Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. &nb...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes