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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70986 Views
  • 16 replies
  • 37 likes
  • 70986 Views
  • 16 replies
  • 37 likes

Solved!! Songs

A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get sent all of the names of the old songs on the discov...

  • Casual Listener
  • A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get s...
  • _meg18
  • Casual Listener
  • 520 Views
  • 4 replies
  • 0 likes
  • 520 Views
  • 4 replies
  • 0 likes

Can't connect to Spotify using 3G or wifi connection

At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music.

  • Casual Listener
  • At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music. 
  • negrinibr
  • Newbie
  • 3101 Views
  • 6 replies
  • 0 likes
  • 3101 Views
  • 6 replies
  • 0 likes

iPhone 7 offline sync too slow!

I use my iPhone trying to sync about 1000 songs offline and the speed is less than 200K/s. However, downloading on Apple Music can be 2-3M/s. Please solve this!!!

  • Visitor
  • I use my iPhone trying to sync about 1000 songs offline and the speed is less than 200K/s. However, downloading on Apple Music can be 2-3M/s. Please solve this!!!
  • 452 Views
  • 0 replies
  • 0 likes
  • 452 Views
  • 0 replies
  • 0 likes

Is there anyway to sync your ipod with spotify without deleting your currently existing songs?

All the guides I've seen tell you to delete your ipod library and then sync with spotify but I don't want to delete all my songs currently on the ipod. I have an ipod nano 7th generation and a premium spotify account if that helps.

  • Casual Listener
  • All the guides I've seen tell you to delete your ipod library and then sync with spotify but I don't want to delete all my songs currently on the ipod. I have an ipod nano 7th generation and a premiu...
  • Hubo
  • Community Legend
  • 987 Views
  • 2 replies
  • 0 likes
  • 987 Views
  • 2 replies
  • 0 likes

Adding songs to playlist but won't get played

I am using the free versiob of spotify. Last week i created a playlist all working fine. A few days i added some extra songs to this playlist. They are registrated to the list all fine, but they won't get played in the shufflemode and i put on repeat...

  • Newbie
  • I am using the free versiob of spotify. Last week i created a playlist all working fine. A few days i added some extra songs to this playlist. They are registrated to the list all fine, but they won'...
  • kryddersen
  • Gig Goer
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

esperando para descargar

Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es realmente muy molesto, este problema ya tiene un par d...

  • Casual Listener
  • Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es rea...
  • Perucias
  • Newbie
  • 18070 Views
  • 6 replies
  • 0 likes
  • 18070 Views
  • 6 replies
  • 0 likes

playlist random order

I have created a playlist, but plays the tracks in random order - what to do when I want to play a specific song in the playlist?

  • Newbie
  • I have created a playlist, but plays the tracks in random order - what to do when I want to play a specific song in the playlist?
  • Ethanmoo
  • Music Fan
  • 624 Views
  • 2 replies
  • 0 likes
  • 624 Views
  • 2 replies
  • 0 likes

Downloading on different devices

I have a 16 Gb IPad and a 128 Gb Android phone. Is it possible download music only on the second one?

  • Newbie
  • I have a 16 Gb IPad and a 128 Gb Android phone. Is it possible download music only on the second one?  
  • Jacob
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

What happened to Behind the Lyrics?

Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or swiping down to go behind the lyrics. No one seems t...

  • Casual Listener
  • Hey so I was able to use Behind the Lyrics, supported by Genius, for a long time and I thoroughly enjoyed this feature. However about a month ago I no longer had the option of using this feature or s...
  • 684 Views
  • 0 replies
  • 0 likes
  • iOS
  • 684 Views
  • 0 replies
  • 0 likes

Change IP Address

I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I need to pay a different price (the price in US) and n...

  • Newbie
  • I'm using premium Spotify and I'm currently in Malaysia, I wanna change the IP Address to the US IP so I can stream with US IP, if I change from the Malaysia to the US IP Address, does that mean I ne...
  • 2224 Views
  • 0 replies
  • 0 likes
  • 2224 Views
  • 0 replies
  • 0 likes

Spotify in ipod

Probably replied 1,000 times; but to be honest with you it is confusing. I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipod shuffle was my idea. He already have some spotify lists. S...

  • Newbie
  • Probably replied 1,000 times; but to be honest with you it is confusing.   I was thinking about buying a music device to my son so he can choose his own music. Something easy: 4 button. An ipo...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Battery Drain iOS 10

Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this issue? My battery is about 30-40% lower than it normal...

  • Newbie
  • Past couple of days noticed that Spotify is causing massive battery drain on my iPhone 7 Plus. I am on the most recent iOS and have the most recent Spotify version. Any one else experiencing this iss...
  • 784 Views
  • 0 replies
  • 2 likes
  • 784 Views
  • 0 replies
  • 2 likes

Discover Weekly Isn't updating

I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:user:spotifydiscover:playlist:7B9dHFlOo8QeqNlTpv6lln

  • Newbie
  • I resubscribed recently and my Discover Weekly isn't updating since September of this year. I've tried logging out and back in with no update. Please assist in this issue. Thank you! spotify:use...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Streaming while using my phone's data

Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.

  • Casual Listener
  • Whenever I use my cellular data it stops streaming and the only way for me to hear a song is to skip the song and I don't have premium so this is quite problematic.
  • Xanthalium
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Albums

Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the albums. Is there a way to do that?

  • Newbie
  • Hello everybody. I'm new to Spotify and was wondering why when I click on an artist that I saved. i click on the artist and it shows all the music that i downloaded but it doesn't sort it into the al...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Spotify keeps on changing back to a previous playlist after *every* song

This is happening to me. As per resolved discussion. Yes, extremely annoying. But it occurred after I "followed" a playlist. I did not queue it. I do have use of a laptop, but I am trying to listen at the moment through my iPad. I recognise the queue...

  • Music Fan
  •  This is happening to me. As per resolved discussion.  Yes, extremely annoying.     But it occurred after I "followed" a playlist. I did not queue it.  I do have use o...
  • vonniedreyfuss
  • Music Fan
  • 10995 Views
  • 22 replies
  • 1 likes
  • 10995 Views
  • 22 replies
  • 1 likes

Album Art Missing When Offline

Not a big deal for me but I would still like to be able to see album art when I'm listening offline

  • Newbie
  • Not a big deal for me but I would still like to be able to see album art when I'm listening offline
  • MaximumGoogie
  • Newbie
  • 3963 Views
  • 12 replies
  • 0 likes
  • 3963 Views
  • 12 replies
  • 0 likes

Solved!! Frozen screen on ad can't reinstall app

My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etcWant xmad music back!

  • Newbie
  • My screen froze on an ad. Directions for reinstall don't work. It just opens to my pages even when pressing on icon til it shakes etc Want xmad music back!
  • Bittencourt
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Solved!! Song wil not play on my iPhone!!

Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?

  • Casual Listener
  • Hi there, I have a song in a playlist, it plays fine on my 3 different IMacs, but will NOT play on my iphone. Any thoughts?  
  • Nico
  • Community Legend
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

Solved!! Problem with artics

Hello Spotify.I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had ItaloBrothers, but now is everything ok. I'm from the Cze...

  • Casual Listener
  • Hello Spotify. I've got a Premium Account and I listen music every single day on my iPhone. So, I have a problem with some artics. For example, I can't find KC Rebell etc. Why? Same problem had Ital...
  • Jacob
  • Community Legend
  • 586 Views
  • 5 replies
  • 0 likes
  • 586 Views
  • 5 replies
  • 0 likes