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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36750 Views

40 replies

10 likes

  • 36750 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102092 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298836 Views

61 replies

16 likes

  • 298836 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125670 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My friends don't find me anymore

My friends do not find me anymore. And I'm logged in to facebook.

Newbie

My friends do not find me anymore. And I'm logged in to facebook.

MartinStoichkov

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Solved!! Playlist

Is it possible to make playlist without using space om my device?

Casual Listener

Is it possible to make playlist without using space om my device?

MartinStoichkov

Community Legend

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

Stop playing

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do I do?

Newbie

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do ...

275 Views

0 replies

0 likes

  • 275 Views
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downloaded playlists don't work with offline on

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

Newbie

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Spotify uses too much mobile data

Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, although I did not play much more than half an hour of not-downl...

Casual Listener

Hey everyone,   I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, alth...

charliegilly1

Casual Listener

2284 Views

6 replies

3 likes

  • 2284 Views
  • 6 replies
  • 3 likes

waiting to download

ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from spotify are there ready to listen to. but my own l...

Visitor

ive downloaded spotify and signed up to a premium student account. i am trying to upload my own songs from my PC and i also have added some songs into the playlist from spotify. the ones i added from...

500 Views

0 replies

1 likes

  • 500 Views
  • 0 replies
  • 1 likes

Downloading

Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" but I just got 50GB so I don't think that's true, no...

Newbie

Hi. I just got Spotify premium but I can't download songs. When I switch the download button on it pops up with a message saying " download has stopped because there's no space left on this device" b...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
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Cell Data Usage for Downloaded Songs

Spotify used 60 megs of data to play around 35 minutes of OFFLINE songs. I reset stats before I used the app today. What gives?

Newbie

Spotify used 60 megs of data to play around 35 minutes of OFFLINE songs. I reset stats before I used the app today. What gives?

thequilla

Regular

582 Views

1 replies

2 likes

  • 582 Views
  • 1 replies
  • 2 likes

[iOS][Your Music] My Music is being 'uncollected'

Hey, I was under suspicion for a quite a while now, but it seems that Spotify is removing songs from my "My Music" collection. But with the My Year 2016 music playlist there were quite a lot of songs that weren't added to my "My Music" section, and I...

Casual Listener

Hey,   I was under suspicion for a quite a while now, but it seems that Spotify is removing songs from my "My Music" collection. But with the My Year 2016 music playlist there were quite a lot...

464 Views

0 replies

0 likes

iOS
Your Music
  • 464 Views
  • 0 replies
  • 0 likes

Music skips

Since the new update for iPhone,music on Spotify lags,does anybody else have this problem thanks

Newbie

Since the new update for iPhone,music on Spotify lags,does anybody else have this problem thanks

258 Views

0 replies

0 likes

  • 258 Views
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"Song Not Downloaded" Error

I would like to be able to play all my itunes playlists within spotify so I don't have to use multiple apps to listen to music but if I select one of my itunes playlists it will tell me that some of my songs are "Song Not Downloaded, If you own the s...

Newbie

I would like to be able to play all my itunes playlists within spotify so I don't have to use multiple apps to listen to music but if I select one of my itunes playlists it will tell me that some of ...

462 Views

0 replies

0 likes

  • 462 Views
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Number of tracks in playlist is different between iPhone and Windows app

With the Windows Spotify client I have saved a number of albums and of a few albums I only selected certain tracks and I have put them in a playlist.The client says there are 436 tracks in the playlist.My iPhone app sees the playlist ans says there a...

Regular

With the Windows Spotify client I have saved a number of albums and of a few albums I only selected certain tracks and I have put them in a playlist. The client says there are 436 tracks in the play...

SnijSpotify

Regular

429 Views

1 replies

0 likes

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  • 1 replies
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Differences between internet and app on library ?

Hi guys ! i'm new on spotify and this kind of listening (youtube my love)...French baguette of 25y, listening all variety (more Rock/Metal) I start spotify in free user and since 1week i decide to try prenium. I've got an iphone 6. Living in France.A...

Casual Listener

Hi guys ! i'm new on spotify and this kind of listening (youtube my love)... French baguette of 25y, listening all variety (more Rock/Metal) I start spotify in free user and since 1week i decide t...

RakiMeister

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Song Progress Bar

The Song Progreas Bar doesn't move along with the song and the times and duration of the song has stopped working for some reason??

Newbie

The Song Progreas Bar doesn't move along with the song and the times and duration of the song has stopped working for some reason??

bzzzto

Newbie

917 Views

1 replies

3 likes

  • 917 Views
  • 1 replies
  • 3 likes

Jump to current track (in iOS for iPhone)

I can't seem to find a way to identify the track that is currently playing. How can I do so? I know that within the desktop app you can click on the album cover to go to the current track. But how can I do so within the iPhone app? Thanks for a reply...

Regular

I can't seem to find a way to identify the track that is currently playing.  How can I do so? I know that within the desktop app you can click on the album cover to go to the current track.&nbs...

osmang

Music Fan

662 Views

1 replies

0 likes

currently playing
iOS
iphone
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  • 1 replies
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I have a Canadian account but I live in italy

I have a canadian account but here in italy I can't listen to many italian artists beacause Spotify doesn't even find them. Why? How can I resolve?

Newbie

I have a canadian account but here in italy I can't listen to many italian artists beacause Spotify doesn't even find them. Why? How can I resolve?

osmang

Music Fan

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
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Fantasy Football Sports Podcasts Not Updating

I have spotify on Andriod and noticed two my frequently listened podcasts are not updating with the latest episodes. Anyone experiencing this problem as well?

Newbie

I have spotify on Andriod and noticed two my frequently listened podcasts are not updating with the latest episodes. Anyone experiencing this problem as well?

osmang

Music Fan

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

[iOS] Daily Mix Broken, only given 1 mix.

Just got my spotify subscription back after some time at Apple Music. One of my favorite featues were the daily mixes. I originally had 6 mixes to chose from, all containing songs from different genres. Now each time i chose Daily Mix from the iOS ap...

Newbie

Just got my spotify subscription back after some time at Apple Music. One of my favorite featues were the daily mixes. I originally had 6 mixes to chose from, all containing songs from different genr...

BigMikeyP

Regular

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Songs have disappeared

Why did all my downloaded songs disappear? I was using premium trial just a week ago and I've downloaded songs amidst. Yesterday my trial has expired and just now I have my account premiumed again. Why the heck did my songs disappear? They all need t...

Visitor

Why did all my downloaded songs disappear? I was using premium trial just a week ago and I've downloaded songs amidst. Yesterday my trial has expired and just now I have my account premiumed again. W...

Bittencourt

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Lost all downloads of offline songs

It all starded a couple of weeks ago: I was listening to my downloaded songs in offline mode. At a certain point, after choosing a random song, I locked my screen (as I usually do with no problems). Suddenly Spotify starded pausing the songs every ti...

Newbie

It all starded a couple of weeks ago: I was listening to my downloaded songs in offline mode. At a certain point, after choosing a random song, I locked my screen (as I usually do with no problems). ...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes