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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30077 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94750 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293671 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123667 Views

19 replies

38 likes

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Massive Data Usage From Spotify

Ive been a loyal paying Spotify user since its earliest days.Recently Spotify has begun using massive amounts of data on my cell data service. Just this morning over a pair of 15 minute drives I was streaming music (which I've done for years and neve...

Newbie

Ive been a loyal paying Spotify user since its earliest days. Recently Spotify has begun using massive amounts of data on my cell data service. Just this morning over a pair of 15 minute drives I ...

434 Views

0 replies

0 likes

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Solved!! Synching offline music to iPod Classic

Is there a way to sync my offline music to my iPod Classic? I only found a way to sync my local files (from iTunes) to iPod but I want also my offline music from spotify on my iPod. Thanks, Tom

Newbie

Is there a way to sync my offline music to my iPod Classic?   I only found a way to sync my local files (from iTunes) to iPod but I want also my offline music from spotify on my iPod. &nbs...

az-riel

Newbie

47852 Views

6 replies

0 likes

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connecting account on phone

when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my account on my iphone app. Any thoughts?

Visitor

when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my ac...

Nico

Community Legend

432 Views

1 replies

0 likes

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Shuffel play. I have a Premium subscription, but I can't play ant of my play lists.

I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!

Newbie

I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!😬

373 Views

0 replies

0 likes

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Free to premium

I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve this problem? Any help?

Newbie

I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve thi...

337 Views

0 replies

0 likes

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About e-mail adress fussioned

I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.

Newbie

I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.

288 Views

0 replies

0 likes

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Mixtape Add Artist or Songs

hi, i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back?thx

Newbie

hi,   i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back? thx

283 Views

0 replies

0 likes

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Sonos not appearing in Spotify

Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too)It's all on the same network, but when I go to devices there is no sonos speakers? Grrrr I h...

Newbie

Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too) It's all on the same network, but whe...

578 Views

0 replies

2 likes

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Logged out on reboot

Hi all, For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out. Logging in takes seconds, but it then has to re-download all my offline music...

Newbie

Hi all,   For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out.   Logging ...

241 Views

0 replies

0 likes

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Solved!! Spotify constantly pauses songs on iPhone and laptop

I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I nudge it on again. This happens on all playlists and...

Newbie

I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I n...

Johnnyhated

Gig Goer

3980 Views

7 replies

5 likes

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Downloading songs

Hi everyone,I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "download" button. When I turn on the "download" button ...

Newbie

Hi everyone, I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "do...

Johnnyhated

Gig Goer

445 Views

1 replies

0 likes

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Username showing up as numbers only on web browser (not app)

Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I open my playlist on the web on my phone, it shows the playl...

Newbie

Hello,   I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I...

357 Views

0 replies

0 likes

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Some Local Files will not transfer to my iPhone!

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn't on spotify) to my local files. The majority of the songs...

Casual Listener

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work.  I've been trying to sync some Taylor Swift songs (since her music isn'...

280 Views

0 replies

0 likes

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App crashes when multitasking and plays only one song

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few seconds the app just closes.Also, if a song is playing a...

Casual Listener

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few secon...

dzmbr

Casual Listener

1131 Views

4 replies

2 likes

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  • 4 replies
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Solved!! Some songs from iTunes won't play

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These songs show up in Spotify but are greyed out and when I ...

Casual Listener

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These song...

pbechard

Newbie

15479 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Unable to play 'Downloaded' playlists

Hey Friends,So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them.I have over 11GB of freee space on my iPhone, I've tried restarting the device, reinstalling ...

Newbie

Hey Friends, So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them. I have over 11GB of freee space on m...

396 Views

0 replies

0 likes

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Solved!! Where have my Spotify-generated personal playlists gone??

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to over the previous few weeks. They were brilliant! Now, ho...

Casual Listener

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to ov...

jasonchebib

Casual Listener

1012 Views

2 replies

0 likes

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Only followed artists appearing in My Libary>Artists>Albums

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following.Unless I am mistaken this wasn't the case before, would really appreciate if anyone knows of a way...

Casual Listener

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following. Unless I am mistaken this wasn't the case b...

295 Views

0 replies

0 likes

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Trying to reset password and it keeps telling me form has expired to try again .

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anybody else finding this problem thanks

Newbie

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anyb...

Yemile

Newbie

533 Views

1 replies

0 likes

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  • 1 replies
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