Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
After the latest iOS Spotify app upgrade, my playlist songs stop playing after a random number of tracks - I can get them to play by doing a skip to next - but it often happens only after a couple of songs. This is difficult to do if I am running and the iPhone is on my arm.
Is there a way that I can make this go away? If not, is there some way to download the previous version of the app on an iPhone?
Solved! Go to Solution.
The regular Spotify app no longer supports iOS 6.
Try downloading the Spotify app for iOS 6:
https://itunes.apple.com/app/spotify-music-for-ios-6/id511889746?mt=8
The regular Spotify app no longer supports iOS 6.
Try downloading the Spotify app for iOS 6:
https://itunes.apple.com/app/spotify-music-for-ios-6/id511889746?mt=8
You're welcome
Glad that helped one of the responders - but might not apply to me (original post). I am running iOS 7 on an iPhone 5. Are there also pointers to previous apps for iOS 7? I'm not sure if it would be the one just previous to the current, or a couple behind. I tend not to update on a regular basis since something often stops working when I upgrade.
Also, my issue is a little different than the reply post - my tracks do not stop in the middle. What happens is that once a track on a playlist completes, it wll not go to the next one automatically - sometimes. If I fiddle with it (while trying not to trip and fall while running), and skip ahead to the next song, it will play for a while, then do it again. During an hour of running it will happen 2 or 3 times.
Thanks.
I think I might be having the same problem on my iPad. When a song ends and it stops playing, can you see it's playing the next track with the progress bar going, but there's no sound?
I'm not sure if the play bar is moving - I have not looked. I will look at it the next time that it happens.
This topic has gotten a little confused, since there are 2 separate issues that have been brought up - but this is the main one unrelated to songs stopping midway or broken headphones. Can I request that only this issue - where the next track does not play at the end of a song during a playlist - be discussed here? It's pretty easy to open another topic for other things. This happens on an iPhone 5 running iOS 7.
There is still an open question about whether the previous version of the app is available somewhere, since you cannot get it from the iTunest store.
Thanks.
The current version of Spotify in the app store still supports iOS 7. I'm not sure why the latest update is causing you to have problems.
Sorry I can't be much help, I don't work at Spotify. I just try to help people here.
Have you tried reinstalling the app?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…