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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51835 Views
  • 16 replies
  • 36 likes
  • 51835 Views
  • 16 replies
  • 36 likes

Offline works on Android but not on Iphone

Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said i can have 3 devices for offline mode. Please help.

  • Newbie
  • Hi I have 2 phones an Adroid and an Iphone. The offline mode works fine on Android but not on Iphone. I downloaded songs on Iphone but when i go offline no songs available to be played. Spotify said ...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Cannot select a song in my own playlist.

I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. However, when going to my phone, I am unable to do a...

  • Regular
  • I have the IPhone 6S, and the latest version of Spotify. When using my custom playlist upon my Dell Slimline Pavillion 400, or my Galaxy Tab E, I am able to select songs from my playlist with ease. H...
  • spooky_goovin
  • Casual Listener
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

Password reaet

Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?

  • Newbie
  • Hey guys, I'm trying to reset my password but every time I do it says that the form has expired. Any ideas?
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Can not download local files on my iPhone

Hi,since a few days, I can't download local files on my iPhone.After importiong them to my Library, I can't save them on my device.My phone says, that the songs can't get load.Friends of mine have got the same problem.Any ideas..?

  • Newbie
  • Hi, since a few days, I can't download local files on my iPhone. After importiong them to my Library, I can't save them on my device. My phone says, that the songs can't get load. Friends of mine...
  • carolinaoe
  • Casual Listener
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Logging In

All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've already created an account with this email address". So ...

  • Newbie
  • All of a sudden when I open Spotify on my IPhone it goes to a log in screen instead of my library. When I go to Log in and enter my credentials I get a Login failed message that states " You've alrea...
  • spooky_goovin
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

TONS of Data Usage to Play Offline Songs

Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue. I am always careful to download albums/songs to Spotify while on Wifi before playing them if I'm leaving the house. My Starred playlist ...

  • Casual Listener
  • Hi there, about 2 weeks ago, my phone started using TONS of data. I finally discovered that Spotify is the issue.   I am always careful to download albums/songs to Spotify while on Wifi before...
  • raymondr14
  • Casual Listener
  • 7836 Views
  • 7 replies
  • 0 likes
  • 7836 Views
  • 7 replies
  • 0 likes

Music is fading out on any app launch

Hello guysI have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the app from multitasking.Is it just me? Or is it a featur...

  • Newbie
  • Hello guys I have this problem recently. Whenever I'm listening music from Spotify using my headphones, on any application launch the music is fading out. It's fading back in as soon as I kill the...
  • 397 Views
  • 0 replies
  • 0 likes
  • 397 Views
  • 0 replies
  • 0 likes

iOS 9.3.3 Crashes on Opening Song

Hi,My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with just the pause bottom. I reinstalled it many times and...

  • Newbie
  • Hi, My Spotify app keeps crashing every time I open the song up from the bottom. When I try to get the large play controls with the artwork. If I just click the song from a list it plays fine with...
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

iPhone 6 Spotify will automatically and continuously skip songs!

I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in mind, it is skipping even when I havnt pressed any s...

  • Newbie
  • I use Spotify on the iPhone 6. Recently every time I press shuffle, (I do not have premium) many songs are skipped until they reach a specific song. Please help! The skipping will not stop! Keep in m...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Services that include spotify

What other services include spotify premium when you buy them? Any in Mexico?

  • Newbie
  • What other services include spotify premium when you buy them? Any in Mexico?
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes

30-day free trial not working?

I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated. I received a mail stating something wrong with my credit card details, but i'v...

  • Newbie
  • I've tried the 48-hours free trial and was offered the 30-days free premium trial. All I had to do was give my credit card details. I did but Premium is not yet activated.  I received a mail sta...
  • Sarahmp11
  • Newbie
  • 3160 Views
  • 9 replies
  • 0 likes
  • 3160 Views
  • 9 replies
  • 0 likes

New playlist cover won't appear on iphone

I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).

  • Casual Listener
  • I made a new playlist on desktop and changed the cover, but when I go on the same playlist on my iphone, it still shows the previous cover (with the first 4 album covers).
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Can't sign up on Premium Family

I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions

  • Newbie
  • I cant get into Premium Family because it says that I have other Premium sibscriptions when I dont and to cancel them when I dont have any Premium Subscriptions
  • kodak27
  • Newbie
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Spotify app locks up everytime it is used.

I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the last three versions of iOS. I also always allow the a...

  • Casual Listener
  • I've been having an issue with the Spotify App freezing up and becoming unresponsive after a few minutes of use. I am using an Iphone 6 with iOS 10 currently but I have had the same issue with the la...
  • dzmbr
  • Casual Listener
  • 1175 Views
  • 10 replies
  • 0 likes
  • 1175 Views
  • 10 replies
  • 0 likes

Lost playlist

Hello there,Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password to be reset. When I logged in again, I had no more pl...

  • Newbie
  • Hello there, Today my phone ran out of battery which never happens. After I switched it on Spotify required my password which I usually never enter and as I couldn't remember it I asked to password ...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

termini aggiornati

da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?

  • Newbie
  • da ieri spotify mi propone di cliccare accetta su termini e condizioni aggiornate ma non trovo la voce "Accetta" . Qualcuno sa dirmi dov'e'?
  • 1da1
  • Regular
  • 733 Views
  • 6 replies
  • 1 likes
  • 733 Views
  • 6 replies
  • 1 likes

I Need music

So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from my playlist. Can someone please help?

  • Visitor
  • So I logged in to my Spotify and only some of my songs are playing. When I try to click a song that I want to play it would skip or it would just not play. Also some of my songs got deleted from...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Is there anybody out there?

Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the albumhttps://open.spotify.com/album/0bCAjiUamIFqKJsekOYuRw

  • Casual Listener
  • Anybody else having the issue with the Floyd album "wish you were here"? I can only access 2/5 songs..? Where did slide two go? Is it a glitch? The link is below to the album https://open.spotify....
  • Sly62nb90
  • Casual Listener
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Cant play Followed Playlists on phone

I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I have to press next for every time the songs end.

  • Newbie
  • I followed a playlist on Spotify a while ago, but it wont play the music while my phone is connected to the AUX in my car. When I try to play it on my phone, one song starts, but then it stops and I ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Solved!! How to login on spotify if there is no 'Facebook login button'?

Hi I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is connected with facebook. So how can I login?

  • Casual Listener
  • Hi   I want to use spotify on the airstudio+ app (an app to listen to music on a Philips speaker) but in the app, you can only login with your spotify username and password. But my account is ...
  • Ben147
  • Casual Listener
  • 726 Views
  • 3 replies
  • 0 likes
  • 726 Views
  • 3 replies
  • 0 likes