Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37101 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102567 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431209 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299106 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my account on my iphone app. Any thoughts?
when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my ac...
Community Legend
438 Views
1 replies
0 likes
I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!
I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!😬
384 Views
0 replies
0 likes
I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve this problem? Any help?
I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve thi...
347 Views
0 replies
0 likes
I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.
I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.
301 Views
0 replies
0 likes
hi, i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back?thx
hi, i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back? thx
296 Views
0 replies
0 likes
Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too)It's all on the same network, but when I go to devices there is no sonos speakers? Grrrr I h...
Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too) It's all on the same network, but whe...
593 Views
0 replies
2 likes
Hi all, For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out. Logging in takes seconds, but it then has to re-download all my offline music...
Hi all, For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out. Logging ...
252 Views
0 replies
0 likes
I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I nudge it on again. This happens on all playlists and...
I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I n...
Gig Goer
4044 Views
7 replies
5 likes
Hi everyone,I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "download" button. When I turn on the "download" button ...
Hi everyone, I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "do...
Gig Goer
466 Views
1 replies
0 likes
Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I open my playlist on the web on my phone, it shows the playl...
Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I...
373 Views
0 replies
0 likes
I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn't on spotify) to my local files. The majority of the songs...
I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn'...
288 Views
0 replies
0 likes
For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few seconds the app just closes.Also, if a song is playing a...
For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few secon...
Casual Listener
1159 Views
4 replies
2 likes
I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These songs show up in Spotify but are greyed out and when I ...
I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These song...
Newbie
15591 Views
6 replies
1 likes
Hey Friends,So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them.I have over 11GB of freee space on my iPhone, I've tried restarting the device, reinstalling ...
Hey Friends, So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them. I have over 11GB of freee space on m...
405 Views
0 replies
0 likes
365 Views
0 replies
0 likes
I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to over the previous few weeks. They were brilliant! Now, ho...
I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to ov...
Casual Listener
1052 Views
2 replies
0 likes
I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following.Unless I am mistaken this wasn't the case before, would really appreciate if anyone knows of a way...
I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following. Unless I am mistaken this wasn't the case b...
314 Views
0 replies
0 likes
Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anybody else finding this problem thanks
Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anyb...
Newbie
556 Views
1 replies
0 likes
Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it through my computer to my phone it says "song unavail...
Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it th...
312 Views
0 replies
0 likes
Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?
Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?
456 Views
0 replies
1 likes
