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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88427 Views
  • 19 replies
  • 38 likes
  • 88427 Views
  • 19 replies
  • 38 likes

Download vs Downloaded, what's the difference?

All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!

  • Newbie
  • All songs have the green arrow.. All songs play while offline.. What is the difference? Thank you!
  • bowenbs
  • Newbie
  • 680 Views
  • 1 replies
  • 1 likes
  • 680 Views
  • 1 replies
  • 1 likes

resubscribed to Premium but can't find my old thousand songs :(

Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct.I first subscribed to Spotify in 2013 and developed a very dear to my heart bun...

  • Casual Listener
  • Hi, I have no idea if this is a way too public place for this extremely specific question, if so let me know and I'll try asking an email address or somewhere more direct. I first subscribed to Sp...
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Rotate to horizontal

Why can't it rotate to horizontal in iPhone 7 plus?

  • Newbie
  • Why can't it rotate to horizontal in iPhone 7 plus?
  • Hubo
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

IOS play queue disappeared

It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1 please fix this annoying reversion!

  • Regular
  • It appears that as of version 6.8.0.3786 the play queue is no longer accessible on my iPhone 6s running iOS 10.1.1   please fix this annoying reversion!
  • elrondo
  • Regular
  • 474 Views
  • 3 replies
  • 2 likes
  • 474 Views
  • 3 replies
  • 2 likes

Solved!! Viewing Now Playing aka Queue on my iPad mini

When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now Playing. I see nothing like this available when usin...

  • Gig Goer
  • When playing a playlist on Spotify for Windows, Mac or Android, it's easy to see what comes next. The Windows version of Spotify seems to call this list the Queue, while on Android, it's called Now P...
  • ojward
  • Casual Listener
  • 672 Views
  • 2 replies
  • 1 likes
  • 672 Views
  • 2 replies
  • 1 likes

premium payment problem

so i already paid for premium services but it still show "free account" on my account, what is the solution?

  • Newbie
  • so i already paid for premium services but it still show "free account" on my account, what is the solution?   
  • Jacob
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Together

I have a spotify account for 1month try out.My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i do that?! Sorry my english is not so good.

  • Casual Listener
  • I have a spotify account for 1month try out. My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i...
  • Bittencourt
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

Can't play clearly the song that I downloaded

Hey guys.I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening offline. How can I solve this problem? I got sick abo...

  • Regular
  • Hey guys. I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening ...
  • Cemdemir
  • Regular
  • 516 Views
  • 4 replies
  • 0 likes
  • 516 Views
  • 4 replies
  • 0 likes

Last.FM Social Support Just does not work

My spotify app won't scrobble musics i heard to my last.fm account. It never worked.I have already tried everything: erasing and login in again on spotify and resetting my passwords under the settings tab. Nothing works. I dont know if the issue is w...

  • Newbie
  • My spotify app won't scrobble musics i heard to my last.fm account. It never worked. I have already tried everything: erasing and login in again on spotify and resetting my passwords under the setti...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

My music wont play on mobile but will on desktop

Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing. im running it on an iphone 6plus 16gig brand new....

  • Casual Listener
  • Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing...
  • Jacob
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Spotify fills up my iPad with "other-files" ?

Never had this problem before.. but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"... and fills up my memory.. I have deletet my Ipad totaly... reset it.. and install Spotify again.. but after playi...

  • Casual Listener
  • Never had this problem before..  but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"...  and fills up my memory..     &nbsp...
  • NilsArne
  • Casual Listener
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Offline Issues. Disappearing tracks and tracks not playing

I've been having problems for the last month and now it's becoming extremely annoying. I download playlists for offline play because I'm unable to stream when I'm out and about but for about the last month I will have whole playlists synced and sudde...

  • Casual Listener
  • I've been having problems for the last month and now it's becoming extremely annoying.   I download playlists for offline play because I'm unable to stream when I'm out and about but for abo...
  • jai8
  • Casual Listener
  • 2709 Views
  • 6 replies
  • 2 likes
  • 2709 Views
  • 6 replies
  • 2 likes

Downloading random tracks when download is turned off

The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?

  • Newbie
  • The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?
  • Bittencourt
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Activation codes

My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working

  • Newbie
  • My friend gave me and activation code to get spotify premium on her account, but the activation code isn't working
  • kirashi
  • Community Legend
  • 4145 Views
  • 1 replies
  • 0 likes
  • 4145 Views
  • 1 replies
  • 0 likes

help with app

I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists? I am trying to stay out of trouble!! Thanks

  • Newbie
  • I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists?  I am trying ...
  • kryddersen
  • Gig Goer
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Local files not appearing.

My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. I tried creating a playlist of the local files, but the playlist ...

  • Newbie
  •   My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. &nbsp...
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Sync from iOS device to PC

I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?

  • Casual Listener
  • I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?
  • Bittencourt
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Songs

A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get sent all of the names of the old songs on the discov...

  • Casual Listener
  • A Spotify album discover weekly has been updated with new songs and I can't find the old ones , although they were my favourite songs I didn't know the name of them , I was wondering if I could get s...
  • _meg18
  • Casual Listener
  • 587 Views
  • 4 replies
  • 0 likes
  • 587 Views
  • 4 replies
  • 0 likes