Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241634 Views

27 replies

5 likes

  • 241634 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124400 Views

119 replies

13 likes

Other
  • 124400 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
  • 2948 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307552 Views

62 replies

16 likes

  • 307552 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131876 Views

19 replies

38 likes

  • 131876 Views
  • 19 replies
  • 38 likes

Searching for Kim Carnes 1983 album

Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much

Regular

Hi I'm searching for the 1983 Kim Carnes album Cafe Racers, does Spotify know if this album will be available in the artist catalog? Thank you so much

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Songs not downloading completely

I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play

Newbie

I have the premium version and when I go offline random songs will be missing a 10-20 second chunk of the song near the start. Once I move the slider forward a bit it will continue to play

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Problem with my premium account

Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems to work! Can any one solve this?

Newbie

Hi, I have a premium account which I required though vodephone as part of my contract deal and it suddenly started saying I have the free version! I've tried all the troubleshooting and nothing seems...

Maxim

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

no playlists on new iphone

hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem usermy old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can update this on new phone 7 ? thanks i advance rick .

Newbie

hi got all my apps on new iphone 7. im logged in on spotify but not as a premiem user my old iphone 6 still has all my playlists and premiem membership as does my computer. any ideas as to how i can...

Nico

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Can't acess my configurations

Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !

Newbie

Why I don't have the configuration icon on my Display ?... so I can't use the equalizer... tks in advance !

Hubo

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Heeeelp!

Why a can't open Spotify in my iPhone 6s?

Newbie

Why a can't open Spotify in my iPhone 6s?

Hubo

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

I can no longer see any artists I have that aren't downloaded

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like really scrolling. I undownload all the artists, but...

Newbie

Ok, I've logged out and in, and uninstalled and reinstalled Spotify on my iPhone 5s. I wanted to undownload some artists from my phone, so I put the filter on "Downloads", because I didn't feel like ...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Won't log in

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password.I have now set up a new account under same PayPal payment method but it is only giving me the free subscription.Am I ...

Casual Listener

Guys need help. Set up 99p for 3 month premium but now have a different phone. Cannot log in to old account or retrieve old password. I have now set up a new account under same PayPal payment meth...

nathan_maan

Casual Listener

743 Views

5 replies

0 likes

  • 743 Views
  • 5 replies
  • 0 likes

Offline listening not responding to saved music

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me stream. Saved download can be seen but not heard. Ple...

Newbie

Hi, after save and downloading music, I'm unable to listen offline. I haa even the premier package , re- installed app, followed instructions. Then turning on offline listening it will only let me st...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

alpine ida-x305s not working with spotify iphone 7

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I have an iphone 7 and when I plug in the USB cable with...

Casual Listener

Hi I used to have an iphone 5 with lighting and it worked with spotify by using the white square lighting adaptor. Then all of a sudden it stopped working with the same iphone, no clue why. Not I hav...

772 Views

0 replies

0 likes

  • 772 Views
  • 0 replies
  • 0 likes

Downloaded albums do not appear in my Songs folder.

For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear in my songs folder. I've tried deleting the app and...

Casual Listener

For some reason, when I save and dowload albums, the Songs folder remains empty. This just started happening yesterday, before that, any time I downloaded an album, the individual songs would appear ...

Tkgrooms

Newbie

2173 Views

7 replies

0 likes

  • 2173 Views
  • 7 replies
  • 0 likes

Cant get spotify to connect to internet without restarting phone every time?!!

I have free wi fi at my gym. Every time I go, Spotify says I'm not connected to internet even though I am. I have to power down the phone and re start and then it connects. Pain in the A#$$%? What gives?? Thank you!

Newbie

I have free wi fi at my gym.  Every time I go, Spotify says I'm not connected to internet even though I am.  I have to power down the phone and re start and then it connects.  Pain in ...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

iPhone Overseas error

I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days. The account is australian and the phone is austral...

Casual Listener

I have a premium account and use the service across several devices however I can't log in to Spotify on my iPhone. Every time I try I get a message saying Spotify is only valid overseas for 14 days....

SnijSpotify

Regular

1101 Views

6 replies

0 likes

  • 1101 Views
  • 6 replies
  • 0 likes

My friends don't find me anymore

My friends do not find me anymore. And I'm logged in to facebook.

Newbie

My friends do not find me anymore. And I'm logged in to facebook.

MartinStoichkov

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Playlist

Is it possible to make playlist without using space om my device?

Casual Listener

Is it possible to make playlist without using space om my device?

MartinStoichkov

Community Legend

769 Views

3 replies

0 likes

  • 769 Views
  • 3 replies
  • 0 likes

Stop playing

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do I do?

Newbie

Every time I exit out of the app but have it still running in the background it shuts off. I used to be able to have it on in the background. I can't even lock my phone because it shuts off. What do ...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

downloaded playlists don't work with offline on

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

Newbie

i downloaded my playlist several times and it won't work with offline or without a connection. the song will appear but won't start.

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Spotify uses too much mobile data

Hey everyone, I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, although I did not play much more than half an hour of not-downl...

Casual Listener

Hey everyone,   I recently noticed that spotify consumes a lot of mobile data although I am listening just to tracks I downloaded. In the last 3 days it used around 900 mb of mobile data, alth...

charliegilly1

Casual Listener

2488 Views

6 replies

3 likes

  • 2488 Views
  • 6 replies
  • 3 likes