Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Local Files Issue (ios)

Local Files Issue (ios)

I somewhat recently got spotify premium with my family and had no trouble with downloading local files onto my phone from my computer (I have both mac and windows).  However, just a few days ago I decided to add a few more local files into a playlist.  The songs did not download onto my phone like they normally do.  I feel I have attempted everything, i.e. redownloading the playlist (which lost me the local files I had), deleting the app and trying again, turning on download over cellular, creating a playlist for just my local files and downloading them on my computer and phone at the same time, shutting off my firewall, etc.  I am sort of at a loss now...  The songs and titles on my phone appear grey, they just wont download and don't have the download arrow next to them either....

Reply
0 Replies

Suggested posts